I reluctantly used the drive thru here one weekend when I was the designated driver for a house load of visitors preparing to go to a wedding later that day. I should have gone with my gut feeling and stayed clear! As soon as I got to the speaker, I was asked to "place my order when you're ready." Not being familiar with the menu, I was reading the large signs for about ten seconds when I was told quite rudely to place the order. There were no cars behind me but was rattled enough to just order one thing instead of the food for other 4 people back home.
In the drivethru I had to wait quite a while for cars in front to get to the payment window. There didn't seem to be a waiting bay utilised. When I eventually got to the window, I handed the money to the attendant. She took the money but the $50 note blew away. The two girls at the window just stared and made no effort to retrieve it. By by this time there were three cars behind me. I had to move forward and get out of my car to retrieve the money that the attendant had dropped. There was no apology even though it was her fault. I was given the change but not the food. I was given attitude when I asked where the food was. Not everyone knows you need to go around to the other side of the building to collect your order. I will never ever go back here again. I drove to another outlet and was pleasantly impressed by their contrasting service style. read more