We were traveling from Texas to California- it was 103 outside We pulled into McDonald's in Needles. The bathrooms were "super clean"! But more importantly.....ALL of the staff was so friendly, professional, clean and ready to be helpful. The food was delicious- hot off the grill, ample portions and bagged precisely. Our counter service was great!! Two different employees came by our table to see if we needed anything else, huge smiles, sure made our travel stop a pleasure!! You might think all McDonalds are the same.....but the one in Needles was a cut above. I highly recommend stopping in for lunch- especially if you are traveling through the area and are seeking a place (like we were) to pull off the highway. Great job!! read more

Stopped by to grab a couple coffees and use the bathrooms the bathrooms were smelly and dirty You can do better McDonald's read more

I love this place it's a cool place to get food and a tip get the French fries with out salt they come out fresh

The two girls working night shift 12-9-25 I just wanna say maybe it's best get off the drugs and focus on work! Maybe McDonalds should fire you. My experience was horrible I waited 20min for two 6$ meals .....I go inside to see the hold up because I'm literally the only one in the drive through. The dike in the back had a lot to say and laugh a lot but couldn't simply do her/his job. And as for the colored hair girl do better for yourself you looked a little out of it swinging on the fridge door and laughing and swaying everywhere. Hopefully reality hits sometimes this all people have to eat and you just ruined it. read more

Worst Mickey D experience, ever! Drove thru and ordered 2 breakfast meals (sandwiches) with hash brown and coffee. It was $29 and change . Never again! Don't know how they stay open. Must just be tourists who never return! read more

I normally don't review McDonald's locations, but after a recent visit and after seeing the low rating, I couldn't help myself. My husband and I walked in and were able to order promptly at the kiosk. The restaurant itself was spotless. We had just left a competing chain where the customer service was unusual at best, so this was a welcome change. Our order was brought out piping hot to our table! I can't remember the last time I had hot food at a McDonald's. We were even asked if there was anything else we needed. I politely asked for Mexican salsa (because that's what the label says at home). The worker didn't correct me, and instead just asked if I wanted it hot or mild. I know these are little details, but if you've visited many establishments lately, you'll understand that this level of customer service is no longer common. The restaurant was promptly cleaned as customers left, and each customer was greeted politely and with respect. I told my husband I couldn't believe the service! These workers clearly take pride in their work, and I truly appreciate being treated well as a customer. We were asked multiple times if we needed anything, and at the end we were told to have a great day. Unbelievable. read more

"This is the grossest patty I have ever had" is what my 8 year old said Food isn't good at this location. Plus, a happy meal is $4 more here than other locations. $9.59 for a 6 piece nugget happy meal. Excuse me, what?! Employees were friendly read more

McDonald's - Burgers Near Me - Needles, California

The prices on the board at the restaurant are different from the app. I paid 7.59 plus tax on the app when they were 2 for $5 at the store. It doesn't include the 2 for 5 deal in the deals section for the store either. The needles McDonalds is always more expensive than the regular stores in Los Angeles. Don't come here. read more

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Feet stuck to the floor in urine in men's restroom. Floor in dining room had food all over. Found 1 semi clean table out of 5. Milkshake was runny. Terrible read more

I have to point out that Devile/Levile was very courteous, attentive to all the customers, and very nice. I had to point this out because we usually don't find service like that anymore with good people. For the manager at this location, he is a keeper. read more

My wife and I stopped y McDonald's for a small bag of fries, guy behind the counter said 5 bucks. LoL, never again!! We went next door to jack in the box and paiy$2 for a bag of fries read more

10 piece mcnugget with sweet and sour....and bbq sauce. not even close....and its over cooked! read more

McDonald's - Wrong food and over cooked. Won't be going there again. - Burgers Near Me - Needles, California

DO NOT BUY AT THIS LOCATION. This location is taking price gouging to the next level! Two breakfast burrito meals, and an egg mcmuffin = over $36!!! Each of the breakfast meals were over $13! I see a lawsuit coming their way very soon if this greedy franchisee doesn't check himself.. rediculous and fully taking advantage of people. disgusting. Not to mention, food is 1/5 stars as well! NEVER again. read more

Worst McDs we've ever had! The food tasted old and was dry. Even the fries were stale. Couldn't eat mine.

Horrible, every time I come here I get parked. I don't order anything special . Watching others get their food. Horrible place !!!

This was the absolute best McDonalds I've ever been at. ALYSSA &THERESA were absolutely amazing. I've never had better service and I've traveled with my husband many places. Absolutely top quality and incredible service. read more

Customer service was nice but food was horrible. Hashbrowns were soaked in oil and soggy not even crispy and cold and egg McMuffins had stale bread. diet Coke was flat. Will not be back. Could have gone to wagon wheel and had an amazing breakfast for probably less money 0stars read more

Stopped on a long drive and ridiculously rude and slow service. Employer with the playboy bunny tattoo was incredibly rude,

Not one clean table in this place, and the one we chose I cleaned with some WetOnes out of my purse. They turned black. The floor looked like it hadn't been mopped in years. I won't even begin to talk about the drink station... read more

Nice staff however didn't give us entire order. They forgot to put in the bag the overpriced $4 hash browns. Just be sure you check your order before you leave. Once you get back on freeway 40W there is no way to turn around. And they make $20 an hour? And additionally the egg and biscuit sandwich was really dry. read more

I ordered a Big Mac bundle and a lemonade...the chicken nuggets were disgusting the lemonade had no taste the chicken nuggets were undercooked read more

We ordered a happy meal and we just flat did not get it and they gave us a different toy than was advertised

Just wanted to say thank you for the free pie. One of the coworkers overheard my husband and I talking about how I forgot to order the pies he requested and when we got in the car with our order there was a pie in the bottom of the bag. We so appreciate the kind gesture. It made our trip through Needles a bit more special. Thank you so much!! read more

McDonald's - Thank you for the pie! - Burgers Near Me - Needles, California

Not sure why fast food restaurants have such an issue getting orders right. Ordered by number, got sent to the pen because they didn't have any. No biggy but there are three other cars waiting. The girl comes out to the car next to me and gets told it the wrong order. So she brings it to me. Inside is my order but instead of the dqp it's two cheeseburgers and one of them is wrapped in a sausage biscuit wrapper. Feels like there is a management and quality issue but the food was good. read more

Unfortunately, my wife's beef sandwich was prepared with a bit too much of their signature mayonnaise dressing and we both felt that the potatoes didn't arrive at the proper temperature. Those missteps alone might have led to an awkward encounter with the maitre d but the typically delightful McDonald's ambience managed to rescue the experience for both of us. Also, two fish fillets, one deluxe quarter pounder, two small fries, two diet cokes... $40.55. read more

Best customer service. Wonderful happy employees. Whomever was training/managing is terrific. Great hire!

This location used to be 1 star but not anymore! The employees before were rude and seemed like they didn't like working there. The food sometimes would be cold or look messy and sloppy, BUT this past year I've noticed a change. The employees are so friendly every single time I go, and the food is way better. I'm not sure if they have new management and all new workers now but I'm so glad this location is doing better. read more

Slow service, dirty and rude staff. After waiting 15 minutes had to go ask where our order was - they then made it. Iced tea tasted like coffee - their reply was that they are all made on the same machine so nothing they could do about it. Watched the drive thru move fairly quickly but everyone inside wait long times for their food. Would have left but since food is already paid for we were stuck. read more

The customer service was amazing !!!!! They actually enjoyed coming to working and helping you out! !!! Thank you guys for making my morning even better !! read more

One thing I love about McDonald's is everywhere you go the food is consistent. The only thing that I thought about this McDonald's was that they there was no salt on my hashbrowns, so they we're fresh, but flavorless. I neglected to ask for salt or ketchup. One thing you have to remember at McDonald's is that if you want salt or ketchup you must ask for it. Especially when you're going through the drive-through this can be an inconvenience because they never ask you if you want it or not... read more

amazing customer service and ashleigh made our days!! she was lovely and honest and kind and the ice cream machine was working :)

This place is great. I ordered a mcchicken with a ton of extra pickles, and they hooked it up big time. Thank you Jade for being extremely kind even though we came in just before closing time. read more

McDonald's - Burgers Near Me - Needles, California

We get McDonald's all the time during road trips. This has been the worst one. The chicken nuggets and French fries were fried in old oil leaving a awful taste and aftertaste. I ate 2 nuggets and a couple of fries because I was really hungry but I couldn't put myself through eating the whole thing. It was so disgusting. We were even told to park and wait for our order. They forgot to give the condiments I requested for at the drive thru. I know the choices are limited driving through town but do yourself a favor and eat somewhere else. An older review said the same about the old oil. I thought I would give it a chance thinking management cared about the reviews and would maintain their oil clean and fresh. The last picture is a picture of the chicken nuggets we got at another McDonald's that serves food to standard. Look at the difference between the nasty nuggets they gave me read more

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First off the bathrooms are dirty toilet paper all over the floor. No seat covers! Went to order and at kiosk because no one was at counter didn't get a receipt went and asked lady didn't know how so she had to find another person. The guy was rude. Then we got our order and the Big Mac had like crusty pieces that seemed to be at the bottom of the fryer and it had no sauce, the quarter pounder had no sauce as well and one pickle. Keep going past this stop to the next. read more

If no star was a option. This Establishment Literally has No Business Opening for The Public. No Training for The Employees and its Obvious. Simple Orders The Cashiers Cannot Comprehend Basic English. You Definitely will get Attitude and Missing Items. Never No Apologies Just BS. Spend Your Hard Earned Money Elsewhere. Krusty Hard Nuggets and Soggy Fries. No Soda , No Ice Cream, No Halfcut Tea and The Hot Water Doesn't Work. This McDonald's Doesn't Realize They Represent a International Chain. Privately Owned or Not. read more

McDonald's - McDonald's Needles, California 2021 - Burgers Near Me - Needles, California

Use to be our favorite fast food stop. Now its just awful. Rancid oily soft /old fries and raw chicken. Mc Nuggets. I can't believe when they are bagging out food they don't see the fries look awful. Wish they would return to their old ways. Mc Donalds you can do better. read more

McDonald's - Raw nuggets - Burgers Near Me - Needles, California

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Came here to get free nuggets but instead got a meal. And the service was a lot slower than normal. It took 10 minutes to get the meal but there was only one cook here. But the ambiance is great read more

Absolutely awful experience!!! Stopped here on a roadtrip to Williams, long story short... $70 for 5 meals, 2 of which were kids meals! Made us wait for our food, messed our food up, gave us burnt fries with a side of attitude when I asked to have them remade and would not honor the coupon code on my mobile app. Made a formal complaint, spoke with the general manager Elizabeth who promised to return my call and didn't, finally got ahold of her after several attempts in which she stated she was going to send a refund or gift cards, months later and she's dodging calls and nothing has been done!! Shame on them, terrible customer service, sub par food and even worse management! read more

This McDonald's is on point!! Went through drive thru we ordered a bunch of cheese burgers and some fries. All the food was hot! Fries were not salted sadly. But the burgers had the perfect amount of ketchup and mustard and 2 large pickle slices each and plenty on onions. Order was up quickly and we were on our way. read more

McDonald's - Burgers Near Me - Needles, California

i'm not one to ever make a review but omg. 25 minutes for 2 big mac's is insane they made us park and had us waiting there we had to go ask for our food inside. we weren't the only one waiting for food they had multiple cars parked and multiple people inside complaining. something is obviously not working well for them and it should probably get fixed read more