This is the worst McDonald's in Milpitas and constantly get their order incorrect. Today after coming home from the drive thru, My McRib was plain. As you can see the order was correct with Extra Pickles / Onions, but someone this McDonalds employs illiterate or stupid people who think XTRA means NO. If you complain to the manager you get I'm sorry. I recommend driving the extra 0.5 to 1.0 mile to go to a different McDonald's. Hopefully the lack of business will either get them to be competent or close down. read more

McDonald's - Clearly states Xtra Pickle and Onions which you get charged for. - Fast Food Near Me - Milpitas, California

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Today is Monday 11/22/2021 time 6:15pm the Restaurant was empty and drive thru when my employees and I walk in to get some delicious burgers and the lady that I believe is the manager unknown name was rude to us for not bringing a mask when all my employees and I Are full vaccinated with booster and when we went to go find a table to sit on we find most tables dirty. read more

Unfortunately, no gain in stars. Whom ever was on drive thru order this afternoon rushes the heck out of you ordering. Kids threw out their apple slices from their happy meals cause it's a couple days past the date on package. Fries were burnt as heck, not enjoyable at all and that was thee main crave today. read more

McDonald's - "Use thru SEP 16, 2020" Today is SEP 18, 2020- Yes, only a couple days but clearly y'all haven't quality checked your goods. - Fast Food Near Me - Milpitas, California

I order food here through the drive through. Inside one of my bags was a used dirty face mask. This is not ok. Employess should not even be removing their mask while working. This also seems to be a home made mask. read more

McDonald's - The lighter brown thing in there with the black string is a dirty used face mask - Fast Food Near Me - Milpitas, California

Wow, how are you a "manager" in the service industry but when asked about an accidental DOUBLE CHARGE, you just get RUDE and throw food down like a child?? The Filipina manager lady seriously shouldn't be working there with an attitude like hers. Wow. At least the food is still ok. read more

This McDonald's is a absolute worst they get your orders wrong all the time they're rude and confident and their food is nasty they're fries are always really brown because they don't change the oil they're sodas don't taste like anything feels like they're all mixed I don't know how this place is still in business amazing read more

Went here here last night around 12:25am. The McDonald's was open like its 24 hours claimed to be, but once we got to the speaker to order they said it was cash only (which we didn't have on hand). So we had to wait through the whole line for no reason since we weren't able to order. Please tell me why you don't have sign up that says cash only, it was super inconvenient after driving from San Jose. read more

One of my teachers told me that if you give a chimpanzee a scantron sheet and a test, they'd score at least 33.3% based on blind luck, filling in the circles randomly. I've been here 8 times since I started my new local job. They've gotten my drive thru order right two of those times. They score less than a chimpanzee with a pencil a test sheet. Would you trust them to prep your breakfast? Don't do it. read more

WTF. Their ice cream machine has been "broken" for many, many months. Check out mcbroken dot com and see what I mean. I wanted a shamrock shake, but no dice. :-( They even stopped putting up the paper sign that says "Sorry, no ice cream" I guess they ran out of paper, since the machine is continually broken. read more

I paid for my food waited for 30 minutes and when I asked if they almost had it ready they said they gave it to another table and I didn't even get my money back. never coming back here again. read more

If I could give a zero I would. Ordered 2 BTS meals. Looks just liked a regular meal with the exception of the sauces. 2 orders and didn't have the decency to put them in 2 bags, if you're going to fail with the BTS bags/cups, at least don't be so cheap and stuff it all in one bag. Your fries were also stale! The worst location! read more

McDonald's - Pathetic BTS meal - Fast Food Near Me - Milpitas, California

Super unprofessional staff that worked a night shift, it is 2 AM and they're laughing on the mic, screaming playing around while I'm trying to place an order and repeatedly calling me bro at least six or seven times. I don't think this is a team that you want representing this franchise read more

ORDERED MY MEAL ON DOORDASH AND MY Double Bacon Quarter Pounder with Cheese CAME UNCOOKED. Please get back to me and let me know what further actions I should take to resolve this. And I tried to call the facility to let them know so I don't come on here publicly but they took the plug out on their phone. As you can see I was really hungry and didn't notice till a few bites in. MCDONALDS DO BETTER PLS!!! read more

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This isn't the cleanest McDonald's, but it's a McDonald's where I can grab my food and/or drinks for the commute home. Shout out to the female cashier at 1 pm today who took my order of a large sugar free french vanilla iced coffee, made it after I scanned the app and paid, and gave me my receipt before I left. She was very attentive and kind. read more

McDonald's - Large sugar free french vanilla iced coffee - Fast Food Near Me - Milpitas, California

Mcdonald's didn't disappoint with the coffee. seldom does. of course, they didn't have the garlic fries. (san jose ran out. was told to return in 2 weeks). brew: coffee(M)1 -semi smooth, semi bold, usually fresh, not stale. same today (can't be said of 7-11, quality deterioates in the afternoon) drips: -drive thru an option, never uised -eventually hope to see new menu items, garlic fries. -service above average. read more

I always go to this McDonald's to get my late-night cravings. Their spicy chicken Deulux is the best. Yesterday I decided to try something new, such as chicken tender, but they didn't have it and it took me a while to understand. The workers were really helpful they helped me decide. Also, I failed to order medium fries at the start, but at the end when I asked them, they gave them to me for free. The best Mcdonald's in town to be honest read more

Second time I have visited this location and trie to use the app deal which said expires today and cashier told me it was expired this is very dishonest on the owners part or is it a glich by any matter its very deceiving and should be looked into if you want to be an honorable merchant read more

If I could give ZERO stars I would. Every time I come here there's a different drive thru person. Today the guy barely understood what I was saying after repeating it several times. I pay, drive to the second window. Woman with very short hair hand me a bag without saying a word. I look into the bag and it's missing 20 piece nuggets and a large fry. I wait. She ignores me, finally after not budging she comes back and says "what". I explain to her I'm missing items. She said "no it's in the bag" when I say it's not she asks for the bag. Without her even asking for my receipt she says "you didn't pay for it" I explain I asked he must not of charged me. She then calls what I believe was the manager over, she tells me a total. I grab my receipt and realize I did pay for the fries. I tell her and show her the receipt, she says yeah it's here and hands me a separate bag. Like it's my problem and not the incompetent other woman. I pay for the second 20 piece, the first woman hands it to me and rolls her eyes. I ever so politely yelled at both of them, she is in the wrong field. Customer service is NOT her area of expertise. They need to take pointers from drive thru Taco Bell Park Victoria. Exactly why I don't come to this location, cheating people out of money just because they are lazy. read more

So I set out to buy one of the last happy meals to be sold in Santa Clara county. See News link ( http://news.yahoo.com/video/business-15749628/19362009 ). I went through the drive through nice and speedy. I ordered the chicken nuggets and apple wedges and a Big N- Nasty so that I'll be full. I get home and my apple wedges are not there! It was partially my fault, I have learned over the years to double check my to go orders, but come-on, it was only a Happy Meal and an extra burger. So 3 stars because Happy Meals are being taken away by stupid bureaucracy. It's the parents fault, not McDonald's. When I was young a Happy Meal was a special treat. I want it to be around for my kids one day. read more

McDonald's - One of the last happy meals serverd from this location - Fast Food Near Me - Milpitas, California

5:41pm on a Saturday afternoon, sunny out, not a cloud in the sky, 83-degrees and we're thirsty. How about a quick unsweetened ice tea from McDonald's? Don't bother trying here. There was one woman customer with two well behaved young children in front of me. I observed the cashier and at least four other employees, two of which wore headsets, and a woman in a managers uniform. The customer was slow at ordering and the cashier kept making eye contact with me and looking around to see if help was coming. The manager at one point was near the register next to him but made a point of not looking up. Other employees were looking at the growing crowd of customers, but none made a move to open another register. Finally, a young male employee stepped up and asked if he could help me. I ordered a large unsweetened ice tea, which caused a look of concern. He told me the price was $1.09, collected my $2.00 and said that he would be right back. He moved toward the back of the kitchen, checked something and then walked over to the drive-through pick-up window and checked something else. He then spoke to the woman manager. When he returned to me, he mumbled "sorry, we all out of unsweetened Iced tea" and handed me my $2.00 as a crumpled wad. We left. Really? Crappy lack of service by the manager leads to crappy service by the staff. If management doesn't acknowledge customers, why would employees? Out of ice tea on a hot summer day? Perhaps a bit of suggestive selling would work? "We apologize that we ran out of unsweetened ice tea. Could we buy you a Diet Coke instead?" The problem with this happening at a McDonald's is that with their overall volume of business, no one will care about this posting. Yup, they can serve breakfast all day but good luck getting ice tea when it's hot. PATHETIC! read more

If I could give a zero, I would. I placed an order at the drive thru and waited 10 minutes before I got to the window. At this time, there were only three cars in line. Once I got to the window, the woman didn't even acknowledge that I was there and made me wait another 5 minutes. She packed my order and I handed my card at which point she said "cash only". I said I carried no cash and she didn't let me know about this when I ordered. She once again said "cash only" and proceeded to turn her back on me. I tried to get her attention but she wouldn't even give me the light of day. To the manager, please curb your employees' attitude towards the customer. This happened today, July 31, 2018 at 8.20am. This place has spiraled from mediocre to worst in a matter of a few years. If I was the owner of this franchise, here's a word of advice. Please close the store! read more

Polite, friendly ,smiling faces greet you when you enter the doors of this establishment. They are happy to customize your order for you to give you exactly what you want for your meal. Extra pickles,no onions,extra big Mac sauce ,not a problem! We'll trained ,Friendly staff make this restaurant a pleasure to visit! read more

I came here with my mom two nights ago after we both just got off work. It was advertised that McDonalds was giving a free "Thank You Meal" to all healthcare workers/frontliners and at the time, we haven't gotten a chance to take advantage of the offer so why not? We were quite tired and hungry and didn't want to make food at home so why not just take up the offer of a free meal advertised towards people like my mom and I working at hospitals? We go in the Drive Thru and specifically order two "Thank You Meals" because we are TWO healthcare workers and they tell us to come to the window to show our badge. We show our badges and the employee working insultingly said "They only work at the lab." to her manager and the way she said it kind of rubbed me the wrong way but whatever. Then her manager comes up and asks to see our badges again and he goes "You work in the lab? What do you do?" so I clearly said "We both draw blood". At this point, I was slightly annoyed but I thought to myself "you know, it's okay. Maybe it was a genuine question and he just wasn't sure what we truly do." Then we get our order and I notice they only gave us one meal so I kindly let them know we ordered two since we are two healthcare workers and the employee once again got her manager to talk to us. Her manager said "We can only give you one meal because you aren't even a part of our list. This is for healthcare employees and frontliners only. Meaning doctors, nurses, fire fighters, and police only" and this is when I felt disrespected because he's making it seem like we don't play a huge part in this pandemic as well belittling us by saying healthcare workers = doctors and nurses only. So my mom calmly said "We are healthcare workers. We work in the lab and work with many different patients everyday. We draw blood and process specimen to get results. We ARE healthcare workers." then the manager said "No, you are not a part of the list so we can only give you one meal" as if he's being generous by even giving us a meal in the first place. We just drove away after that because we didn't want to make a big fuss over a meal we weren't even paying for. We ended up going to another McDonald's (Landess) and got my mom's free meal with no issue. The main source of my problem with this is the fact they demeaned our positions in the healthcare system and implied we aren't healthcare workers just because we're not a nurse or a doctor. I also don't want to seem like I'm throwing a temper tantrum over something so small but my mom and I just felt disrespected and as if our efforts don't show in a time like this when we play a huge part in terms of testing for coronavirus. read more

Mistakes! Mistakes and mistakes! Employees are very rude! Early in the morning a lot of tables already been dirty. read more

Hot garbage is what your eating tonight. Crunchy fries, burger with a missing patty and the wrong drink with ice filled to the top.

Yess!!! The playplace is finally back open after COVID. Didnt realize how much we would miss a FREE indoor playground like this. Thank you Milpitas Blvd McDonalds for re-opening the playplace to restore childhood Happy Meal & Play fun while other locations permanently removed their play structures for more dining space. read more

What is up with this McD? It's been a long time since I went in and the place is dirty. The soda station looks like it has not been wiped or cleaned; no ice on one of the soda dispensers; service is slow; floor is sticky; and so on and so on. Where's the manager? Do they know how to run the store? One register open? Okay, very bad review. This place needs to really get with the program! read more

I love coming to this McDonald's! Fast service. Friendly employees and food is always nice and hot. Even though I live closer to the one on Landess,this is my go to. read more

This McDonalds and poorly run and really really sucks. Never gets orders right. Below are incidents that occurred during recent visits going through the drive-thru. 1) Got 20 piece chicken nuggets with hot mustard and sweet and sour sauce. When picking up my order, I asked to make sure there was sauce with the nuggets. He answered "YES" Got home, no sauce. Just ALOT of ketchup. About 15 packets. I assume McDonald's wants use ketchup on our nuggets now. 2) Got big breakfast with hot cakes. When I got to my destination and started eating my breakfast, there were no utensils with my breakfast. Had to eat breakfast with my hands. Word to the wise. Spend a minute or two to look through your drive thru order to make sure it correct before leaving. there might be 5-10 cars behind you but this McDonalds always gets drive thru orders wrong. Also, the reason I didn't want into the counter to place and pick up my order, the inside is not that clean. Very dirty. I walked in once and it smelled like someone threw up. I almost threw up. I complained a few times to mcdvoice.com about this restaurant but it fell on deaf ears. read more

During Covid-19 restaurants need to be more on top of their game. This McDonalds is the worst. Customer service is bad. Their outside speaker is bad. And the food was cold. Very disappointed. read more

Why must you always short me on food? WHY. I stop at this location because it's close to my house and I get off work late night. The last few times I've gone you don't put something in the bag. Last night it was a large fry. The other night you forgot an entire sandwich from a meal. Maybe I should check the bag better. But maybe you should just fulfill the order correctly. Maybe y'all should double check? I'm usually the only one in the drive thru when I go so I know you're not swamped with orders. You work at McDonalds. If you can't do that right, then you have real issues. read more

Terrible service and wait after 5 mins without any service We ordered drive through and need to take 5 mins for the order That manner not even feel anything at all read more

McDonald's - Fast Food Near Me - Milpitas, California

Sidel took my order. She kept trying to upsell me on a M or L for my order. I changed my order because of this so I didn't even get the product I came for. She was rude at the window, clearly hates & doesn't care about her job. The woman at the food window was nice although there was someone else yelling at her about "service", unprofessional. The food was HORRIBLE. Not even half fresh. I ate half the fries, took a bit of the McChicken then threw the rest away. I only ate that much because I was in a rush somewhere and needed some food. I know that McDonald's is fast food; it's not going to be a gourmet meal. This is ridiculous. My third time coming to this location at various times and each time the food isn't even close to fresh. I'm not talking about sitting there for 5 minutes more likes it's been there for 30 minutes plus. read more

Every time I come here, which is only when I have business in this city. But i always give this location of McDonald's a second, third and fourth chance to get it right. And they still get it wrong. This time, the shake machine is "not working" , and they ran out of apple pies. Only to replace my sweet tooth crave for some cookies that were NOT good. It was horrible! So hard and stale! Definitely been sitting out all day. The fries, so dry, and stale also! So disappointed. I will NOT give this place a 5th chance. the place is NEVER lit up. I have never seen the McDonald's sign on the building ever working whenever I came. Just an awful experience overall. The owner of this franchise needs new management. read more

McDonald's - Sign always off - Fast Food Near Me - Milpitas, California

We went to get the Travis Scott burger, we were expecting the bacon. There was no bacon and we ended up getting the Travis Stopp burger. We ordered 5 Travis Scott burgers, none of them had bacon. They added a lot of onion as well. read more

as much as i love Mcdonald's im writing this review in a good way to preserve it's good service. yes, service, last time I was there...i just need coffee and it took a good 20 minutes to wait cause the guy was new, but the manager was there beside him. I don't mind new hired staff, we all been there. What i don't like is the manager, cause she raised her voice on me when I was asking for sweetener and half and half when it should have been offered as soon as the coffee was served. I'm not particular, it's the attitude I don't really like. She was saying out loud, indirectly ( we were the only costumers that time) "if you have a problem call me 1-800-cabrona!" im not spanish but I know that's a cuse. all i need that day was peace and coffee read more

They try to not give you the whole order. Horrible. Very disappointed. Check your order before leaving. McDonalds did my friend dirty. read more

i would give zero stars if i could! instead of letting my dad know they didnt have any more PEPPERMINT mocha ICED coffee, they decided to give him a MOCHA FRAP. of course my dad was confused. THEY SHOULD HAVE TOLD HIM THEY DIDNT HAVE ANYMORE OF THE PEPPERMINT. also, there is a difference between an ICED COFFEE & a FRAP!!! some people would rather choose ICED over FRAPS. so why would you give your customer a frap if they specifically asked for an ICED coffee? do your job correctly & check with the customers FIRST. read more

I know it's McDonald's, but the service & lack of professionalism shown today (2/10/2020) and substantially subpar service (especially by the manager) should be unacceptable in every fast food restaurant. I see other Yelpers have complained about the manager and poor service too. Message to Franchise Owner: Please reconsider your current manager(s) and training. There was a line of people waiting to place their order. However, no cashier or any McDonald's employee came the register for a good 10+ minutes. A few employees walked by, staring blankly at the customers. They didn't even seem busy themselves. Funny thing is, I've seen these employees work as cashiers before. No one stepped up or even said anything to the waiting customers. One fellow customer was fed up and called out the manager, who responded (in Spanish), "We're short staffed." The manger could have taken the initiative to say something earlier. Some thing like "We apologize for the wait right now. We're currently short staffed. I assure you that we will take your orders soon" would have been nice. But nada. At this point, a few customers (including myself) decided to leave. read more

This McDonald's on 99N Milpitas Blvd has always been a place for me to grab some quick snacks or lunch for my kids whenever they are hungry for a pretty cheap price, which makes it a convenient spot to go to every once in a while, of course because of how unhealthy it is. However, their ice cream machine seems to have a never-ending issue, and their new remodeling on the outside, just looks absolutely horrendous. The new BTS meal is a complete ripoff, with the Cajun sauce tasting absolutely abhorrent. read more