Excellent Customer Service!
Today's (Aug 19, 2026) visit to McDonald's at 580 Middletown-Warwick Rd. with my grandchildren was excellent. When a concern with my order came up, Manager Lupe was called in, and she immediately stepped in and handled the situation professionally and positively.
I have visited this location several times, and whenever an issue arises, Lupe seems to be the glue that keeps this operation running smoothly. Her leadership, customer focus, and willingness to resolve concerns make a real difference.
I highly recommend this McDonald's. Even though there is another location closer to my home in the Bayberry community, I will continue to visit this particular store because of the consistently positive customer experience.
Great job, Lupe, and thank you for taking care of your customers!
-- Oscar Molina read more