This McDonalds had some harsh yelp reviews so I was a bit hesitant to go here. It was apparent that they are trying to make some changes. They were painting the exterior when we arrived and the interior was recently fashionably updated. They had an order kiosk where we could customize our order and include as many ketchup packets as we wanted at no additional cost! (My biggest frustration with McDonalds has a solution!) The staff brought our order to our table and were very friendly. I was looking for things to judge harshly on and honestly I didn't find any. I think this franchise owner is really trying. At the end of the day it's McDonalds. Form expectations accordingly. read more

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We have been staying in mesquite a few weeks snd have frequented McDonald's several times. The food is always hot and fresh. There was only an error forgetting our fries for our meals on 1 order and I am impressed at that in theses trying times! Thank you McDonald's staff for all that you are doing with staffing shortages and high demand! read more

Driving through Mesquite at midnight, you already know the pickings are going to be very slim, which is why you'll be doing the drive-thru at a really crappy McDonald's. Expect them to put the napkins at the bottom of the bag so they're all greasy when you go to use them, expect your order to be wrong, expect them to fail to put a single condiment in your bag, expect to pay more than you were expecting for subpar food, and expect the kids working there to be miserable throughout it all. Now don't get me wrong, I would hate to be working at a McDonald's in Mesquite too. But just because you have a sh*tty job doesn't mean you have to be sh*tty at your job. read more

We arrived at 1pm on a Sunday afternoon. One person ahead of me attempting to order two Happy Meals. It took the cashier no less than 10 minutes to figure out how to do so. As I step up to the counter she walks off and starts packing fries. No one manning the counter for almost 5 minutes. A male cashier finally steps up and takes our order. He's quick and efficient... Now the wait.... and wait ... and wait. 15 minutes for our order to be called. Good, we'll have fresh burgers... NOPE! The burgers were not fresh nor even warm. I was not waiting another 30 minutes! I understand that McDonalds is a chain and also know what to expect, this was a clearly substandard experience. BTW the people with the Happy Meals also complained of poor quality and service. That means five people walk away with a poor story to tell of this establishment. read more

This is the worst McDonald's I'm coming from utah stop here to have breakfast with my family the whole staff was unfriendly and rude staring with the supervisor talking mad of a drive thru customer they got my whole order wrong a customer need help and they ignore him I will never come here again and to top it when we got there going in the bathroom there was a worm read more

This visit to the McDonald's in Mesquite was good. I went through the drive-thru quickly and with no issues. The egg, bacon, and cheese biscuit was tasty. read more

Night shift. This is a double cheeseburger. Forgot the cheese and sauces but I got the onion and pickles. read more

McDonald's - two burgers on a paper wrapper - Fast Food Near Me - Mesquite, Nevada

It seems COVID may have taken its toll on hiring decent workers here. Was told by a very proud young man that I was "LUCKY" multiple times after making a last minute change to my order at the window. I'm sorry, what? Can't really recommend the other McDonald's opposite side of town either.. read more

Miko is the most rude fast food worker I have ever encountered in my entire life. I'm sure this place run smoothly without Miko around, but unfortunately I caught it on a night that he was there. I understand working in the fast food industry isn't probably not the best job in these worldly circumstances, but a positive attitude could change your outlook on life, Miko. I hope you can fix your attitude and not be such a disgustingly rude human. Best of luck Miko (One star is a blessing, Miko deserves ZERO) read more

Your typical McDonalds. Tons of hungry people and anxious customers. Lots of tourists. What I liked about the employees here was that they all worked hard and had fun working with each other. read more

30 minutes at curbside waiting for 4 sausage egg McMuffins, finally went inside to ask about them they were sitting on the counter and cold, when I asked if they knew what curbside delivery meant they just shrugged their shoulders, next time I'll go to the McDonald's on the other side of town read more

Listen, no one goes to McDonald's expecting A+ service. Or, really B+ service. As low as the bar was set for them going in, this McDonald's still managed to not clear it. After waiting for my food for 30 minutes (a very complex order of sausage mcmuffin with a hashbrown,) I began to think that they may have simply lost my order. After talking with other patrons, however, I discovered that we had all been waiting for our food for at least 30-40 minutes each. A warm camaraderie developed between us all, as we stood in awe of the complete ineptitude of some of the workers absentmindedly bumbling about the kitchen. At the 40-minute mark I received my food, and the employee giving me my order had the audacity to say "sorry, we were waiting on the hashbrowns." I'm sorry, 40 minutes for hashbrowns? Were you growing the potatoes first? 2 stars because I'm pretty sure they didn't spit in my food. read more

I come here to have burger on my way to the zions mountain national parks. Instead of a double cheeseburger McDouble I order and pay for they give me only one patty on both burger. I pay for two double cheeseburgers McDoubles and only receive two single patty burgers. I start on the freeway number 15 before I realize so I had to only eat what I have receive. I went fora hike when I arrive at the zions but had not a lot of energy because of the few patty's I receive and I got sleepy easy and decide to go to town and got more food instead. Zion is a pretty place the rocks are very very big and I suggest if you do go eat more patty's and make sure you double check they give you every patty you pay for. read more

Went to the McDonald's ordered a number 7. Two Cheese burger plain add Mac sauce. Went to check my food and they messed up on one of the cheeseburgers not a big deal so I parked and headed in. I asked to get a new burger one that I ordered. They took my old burger and gave it to one of the cooks. He took the top bun off the burger and started scraping the items off the burger with his bare hand over the trash can. Walked it back over to his counter wrapped it back up and gave it back to me. I refused the burger and wanted them to make me a new one. I told them I watched him just do that and I don't want to eat something that someone had over the trash touching with his bare hands. I got attitude from the guy re making the sandwich because I didn't want to try McDonald's new flavor "TRASH CAN". Pretty ridiculous to me! read more

absolutely the worst mcdonalds i have ever been to! tried this place more than once, hoping it was just a "miss" day, but no, its the same bad service all the time. long long wait lines like 25 to 35 min, excuse at window is, only 2 people working, and then they look at you like you have a problem. even hold your order over your head and are snotty about it. once we were told to go to the back of the line and reorder....... i guess these punk kids think they have a power trip going over old people. this location is owned by the same people that own the other one in town, and its just as bad. cold food, old and stale, fries are old. don't have stuff all the time. tell you they are out of it and all you can get is a quarter pounder. i guess when you only have 2 employees they can tell you what they want to cook for you, or have sitting up there. beware, and stay away! maybe the owners will finally wise up, or hire some real help! maybe they won't change cause they don't have to and we are all being held hostage! look at all the other reviews. they are all saying the same things! this place is just awful all the way around! read more

I have been purchasing from this restaurant for many year's and have been mostly pleased with the food and service. Recently thought it seems they have forgotten how the make their French Fries. I have had under cooked fries on the last 4 visits . I even went back 2 times to get properly cooked food! Not sure why they cannot get the fries done correctly when the fryers have a timer on them! I even asked for "crispy" and they used to put it on the order screen when ordering and they have not been doing that! They keep saying " they will tell the cook". I have even been asked to pull around and wait but the fries are never cooked thoroughly. Look at my most recent order in the picture. The fries are just starting to turn golden! They should change the logo to white and red so we go to the "white" arches not the Golden Arches. I will not go this location again. read more

McDonald's - Undercooked French Fries - Fast Food Near Me - Mesquite, Nevada

This McDonald's has a great group of employees. They are smart, fast, accurate and polite.

I come to Vegas on a monthly basis and I will NEVER come back to this location. The guy that took our order was rude and not to mention he lied and was ignorant. All across the country you can put 2 orders in as a vehicle and he claimed there's no way he could do that. I was not happy. The kid that helped us was Rene. It was at 8 at night. Not to mention the guy didn't listen and was rude as all read more

Disgusting bathroom. Piss all over the toilet. They need to clean alot more often. Is this what corporate checks?

Complete waste of time. Service is crap. Highly recommend going to ANY other place other then this McDonald's.

I had a good experience with this McDonald's. No issues with my food order and my food as great. I think it's a great option if your looking to eat fast food is Mesquite. The fries was super good and the McNuggets were very crispy and tasted fresh. The server was very polite. Only thing I didn't like was the new slushy lemonade. It tastes really bad. It's too overpowering with the ice so when you drink it, you drink more water. The flavored water tasted like medicine. Don't ordered the slushy. Everything else was great! read more

We were just passing through. Staff was kind and helpful and treated us right.

This McDonald's is close to a freeway exit. Our drive thru order was correct. Food was good.

Stopped in the other day and the pregnant employee helped me at the new kiosk it was kind of kool and she was a great help needs a raise

Best McDonalds ever. Even during this crazy odd time, they are friendly and got my order correct! Thank you!

I repeated my order 4 times sausage biscuit with cheese and a hot chocolate. Cashier had a rough time with it. She kept saying sausage egg n cheese. Okay she finally got it (at least I thought she did). My boyfriend ordered sausage egg n cheese meal. What we got was totally different. We got a big breakfast and mine came as a combo and egg on the biscuit. I'm on a road trip so we just made due with it. It's tough to be a McDonald's employee. They can't take orders, give back correct change, etc etc. And ugh all the upcharges. This is why I hardly ever go to McD's. :( read more

It's sad that MCDonalds is trying to "train" you how to use a kiosk to order. I went to the counter and she walked me to the kiosk to place my order for four people. This took much longer than if she entered it as it has always been done. Obviously, they are trying to eliminate jobs. Shame on McDonalds!! Men's bathroom was disgusting- puddle of pee at the urinal and toilet paper on the floor by the toilet. No paper towels either. I guess they are also saving on paper. No receipt either- you guessed it- out of paper. I hope that Burger King and other fast food places don't follow McDonalds horrible example. So much for teenagers getting their first jobs. read more

My husband and I go to this McDonalds off Falcon Ridge quite often. It is close to our home. It is always clean and the staff are always friendly. During this time it was so nice when at the drive up window one day the gal at the window handing our food recognized my husband and I and took the time to ask us if we missed being able to come inside. It is away from the casino attmosphere and close to the freeway. It is the only McDonalds we care to frequent. T read more

Horrible horrible service. The female at the drive thru window was named Wanda and was so horrible to us. We asked for salt and napkins and she said get out of her drive thru. I said excuse me? I just asked for napkins and salt and she gave it to me and said go. Wow. We didn't do or say a thing. I don't know what her problem was but clearly she was on the war path. I asked for my receipt and she was so mad about it. She gave it to me and told me get out of her drive thru. Then I asked her name and she screamed at me "Wanda". I was like wow. Ok it was myself and my 85 year old mother going thru the drive thru at 2 am. I don't know what upset her but she clearly was agitated. She didn't need to take it out on us tho. Stay clear of this site if she's working. Not worth it. read more

Ownership of this location recently changed. Since then, I've had special grill orders messed up, had the cashier say they won't help me because I'm paying with a credit card, and watched a spilled drink sit for over an hour. I've reached out to the new management via the feedback email posted all over the store without receiving a reply. I let the staff know about the spilled drink, and they seemed indifferent. Staff has been told to force customers to use the barely working touchscreen kiosks to place orders, even though they are just standing around. It's kind of turned into a chaotic place where quality nor consistency isn't much of a concern. read more

If I could give 0 stars I would!!!!!!! I came by at 1:15am because it's a 24 hour drive thru. I needed coffee and a meal since it's been about 12 hours since I had either. There was a hand written sign on the for saying closed for cleaning, while an employee ate fries at a table inside. BS! 2 other cars came and waited for a minute while I wrote this. I even went up to the door and was seen by the employee, but went unacknowledged. read more

Great little stop off for the kids. Nice clean play area. We came here for breakfast and it was pretty busy. Not a lot of few parking for an rv. There is a pay to park lot right next to it. The only bad part of our experience was a Mcdonalds worker who hid himself in the play area during his break to talk to his girlfriend. Talking very loudly and using less than polite language. Once i have him a stern look and he cleaned it up. read more

If you want to get the wrong food when ordering & terrible customer service then come here. #disgusted

Ordered a Vanilla Iced Coffee worker told me to park in the waiting area so I did after 10 minutes still NO drink so I went in the building to get my drink first of all the first coffee they made was terrible then they made other one which was fine,but they also ran out of drink cups the drink usually comes in and served it in a soda cup & they want 15 dollars a hour REALLY read more

I was running low on time so I stopped hopping I would get a quick meal, boy was I wrong not only did I not get my food I didn't get a refund either because the supervisor seemed to be in a mood and didn't Evan Pay me any mind as the cashier ran back and forth between me and her supervisor instead of him just coming and talking to me directly. Wound ever make the mistake of coming here again! read more

I went here with three people for breakfast. I had the egg white delight sandwich with an orange juice and the second person got the same sandwich with the coffee. The third person got the coffee. The sandwich and the orange juice was pretty tasty. I tried a little bit of the coffee. I was shocked when I tasted it. The coffee did not have that old burnt coffee flavor. I kind of liked the breakfast and the free wifi. read more

If there's one thing I have learned to do is always check through the bags when using the drive-thru. Either something is missing or the wrong food shoved in there. The food itself is typical McDonald's, not great but good enough. They always have sufficient staff on hand but it's really slow and disorganized during the dinner hour. read more

Ate here on two different occasions and had a good experience. Breakfast was great. We got sausage egg and cheese mcmmuffin with hashbrowns and they were really good. When we went for dinner we got a deluxe crispy chicken sandwich, quarter pounder, and nuggets. All tasted great, as did the dessert, which consisted of a mcflurry, shake, and cookies. Location clean, conveniently located near two casinos, and staff were friendly. read more

Small with not enough seating. Messy and trashy. Had to request they wipe down the available table as they were oblivious to the trash customers left behind. I think the employees were overwhelmed and I didn't see any noticeable manager to take control as the crowds and buses arrived. read more

So if they don't tell you when you order your food you can't make two orders you have to wait in line again and they told me to Fuck off because I got mad ! Only mcdonalds I've ever heard of such a thing . I would give a 0 if I could. read more