They make dine in customers use a kiosk. Cashiers prioritize drive thru customers, and make dine in customers use a kiosk. I used a kiosk, and I could not customize my order. They helped about 3 drive thru customers on the amount of time I struggled to use the kiosk. If they have time to tell me to use a kiosk and talk to their coworkers, they have time to take a dine in customer's order. They even forgot some food in my order all said and done. This is truly pathetic. Customer service is non-existent in this establishment. Sigh. Goodbye Taco Bell. read more

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The food at this Taco Bell is better than the food at other locations I've been to. In addition, the staff is almost always friendly, helpful, and professional. read more

Food was pretty solid, ambiance was solid, customer service was pretty poor, but maybe they were just busy, though not that I saw anyone around. Perhaps a lot of orders came in? Trying to give benefit of the doubt. But improve that, y'all definitely woulda got a fiver, especially for a Taco Bell read more

Food was great, went here to have great customer service and got it. However, me and my friends went to the golf course after, and the pain I experienced was second to none. Cramps and bad gas. Never will get poisoned by this food again, just go to chipotle! read more

My 2-star rating says I'm not pleased! I ordered for 4 people on the app, and due to my current medical status, the wife drove to the store to pick it up. They gave her the pickup order and when she got home is when we realized that none of the items were properly marked. We had to unroll all of the burritos to determine which was which. The only items we could distinguish were the potato soft taco and the 2 combo meals. And on top of that, we didn't get the drinks included with the combos or any taco sauce! All my wife knew was to pick up the order from the app. To me, it's the staff who needs to verify the order before handing it over. It would've cost more in gas, rather than driving all the way back to straighten things out. I really wanted to leave one star, but the food tasted ok, therefore I give them two! read more

I ordered two bean burritos and got nothing but onions not a single bean! I should of got the clue when I was the ONLY customer during peak hours. seemed like miserable staff that hate their dead end job. read more

Taco Bell - horrible burrito - Fast Food Near Me - Mesquite, Nevada

Horrible service my taco was half way gone when I picked it up. The people were rude to an old man and no one was at the cash register read more

Taco Bell - Fast Food Near Me - Mesquite, Nevada

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Horrible Taco Bell. Mesquite Nevada. The place with the "guy" with the attitude. Don't waste your money or your time. How do you make a Taco without cheese and 3/4 of the meat missing? This place does. read more

I know, I know! It's "just Taco Bell" but I think it's important to point out when any employee is incredible, to let y'all know so you can go! If you're blessed and you happen to get a lady named "Georgia", you can just relax. She's so welcoming and kindhearted, I just Love her! Being treated with courtesy & kindness goes a long-way with me. I know (from experience) the difference a good person just being themselves, can absolutely make in somebody's day. That interaction can literally mean life-or-death for some people. If a seriously depressed person is helped by Georgia, I bet they'd actually feel lifted-up/better after seeing her and THAT is saying something!! God bless the lovely Georgia & my food was fresh, delicious and hot! I love this #TacoBell read more

I've got no idea what happened during my second & most recent visit to this location...and it's safe to say I won't be coming back even as often as I find myself in Mesquite for work. I went in during my lunch hour on a Monday hoping for some nachos bell grande & found myself also ordering a Mexican pizza. Granted, I skipped the meat on both of my items and had black beans placed in. I quickly sat down when I received my order ready to dig in. The order didn't APPEAR to look spoiled...but after my first chip with black beans, I was confused as to what was making it taste so sour and expired. For a good moment, I thought it was just my taste buds, so I took a bite of the Mexican pizza...and the SAME THING. I may have taken 5 - 6 more bites of the nachos before I used deductive reasoning and figured that the beans were DEFINITELY expired and/or spoiled. I threw the food away. My review is solely based on the food that I received. It has nothing to do with how the service was. I don't expect luxury when I come to a fast food place, but damn...I expect edible non-expired food. read more

Taco Bell might not be Real Mexican Food.. But I Love it. Unfortunately, This Taco Bell here in Mesquite treated me like Shit. Ain't visiting this place anymore. They Messed up my Order and acted like it's no big Deal. Pretty much slammed the Window in my Face after I complained... I should test my Burrito just in case they Spit in it !! read more

I don't know why all the reviews are bad. It's Taco Bell. But that being said it's been the best Taco Bell I've had yet. They have machines inside so you can self order and it's easy. Food is fast and actually good. They have a really cool soda machine with all the options and it's updated. So yeah, thanks for the meal on our drive! read more

I came here on the way from Utah back to Los Angeles... I hopped in the drive thru line as I was the only car in line around 1pm I ordered a chicken quesadilla & 4 tacos. The tacos were cold when we got them, and it was in a soft shell (& we asked for hard). We asked for hot sauce & we didn't get that either.. My quesadilla was good at least.. Just kinda bummed with our experience. read more

I have been eating at Taco Bell for decades, but they have implemented a new procedure - which they are insisting on the customers to use the Kiosks. It is very simple - you must order using the kiosks because for the most part, they now refuse to take my order's personally. I was prepared to order my dinner and my sister was going to eat at the one in Mesquite, Nv and they flatly refused to take my order and they were nasty about - I walked out and they lost a as $12.00 sale - I have seen quite a few customers walk out at the local Taco Bell close to my home where I am a regular - Screw you Taco Bell read more

The cashier is mean and got our order wrong three times. That is why we're never coming back

Definition of lazy women. I drove to this location after working all night long just to be told that some of the items like in particular was a steak Quesa Rito and they fought with me physically saying they don't make those you have to online order only. That's it's a pure lie because I have friends that are managers of Taco Bell this is the worst establishment. I've travel the whole U. S these were the laziest workers. Deserves to be shit down. They denied us food so we left. read more

NEVADA'S BEST-KEPT SECRET!!! I never review anything. But my lack of reviews should serve as a testament to how much this unassuming Taco Bell off the 15 Fwy in Mesquite Nevada has touched my heart. The staff were more welcoming than my family friends despite me only walking into their life 30 seconds prior. I hope one day, should I ever find myself here again, that I will be welcomed with the same kindness that I was met with today (and maybe a free taco as well) ... PS: The food was Taco Bell. read more

this is the best taco bell i have ever been too. the taccos had the perfect crunch, the cheese melted in your mouth, the baja blast freeze had the perfect ice to blaja blast ratio. i didn't even have to poop immediately after consumption. 5 stars ez read more

Been going to this Taco Bell every time we are in Mesquite. Nice place, clean and convenient parking. Food is as expected. Just a warning that they never seem to have enough cash on hand and we are often asked to pay with card or with exact change. Not sure what the problem seems to be but come on, it's a national chain store. Yesterday, they didn't have enough dollar bills! For those that don't like using a charge card for fast food, make sure to bring change! read more

Went to but didn't buy. They said they where out of tacos. What the hell. We where traveling through. No food for us.

Worst Taco Bell experience of my life! My wife used the Taco Bell app to place and pay for our order. I went in to pick up the order and was told my presence was a health code violation and ordered to leave. Curious event since I am fully vaccinated and the CDC says not only can I go where I want, but also don't need a mask to go there. But this is not a political commentary but an indictment of the poor service I received. No attempt to offer a solution. Just a "you can't be in here." My retort, "Fine. I'll walk around to the drive up window." "You can't do that either sir! " Good grief. "Do you even have my order done? " "No we don't" was the reply. "We don't have it and we don't participate in that app." What!? Warning! This Taco Bell doesn't participate in the official Taco Bell app program. I find that astounding. When I asked how to get my money refunded they said it should happen automatically within 24 hours. Somehow I don't believe them. This franchise should be closed. Corporate should shut them down and fire the GM and everyone else there. So I left with no food and out my money. And still hungry. Fail Taco Bell. You should be ashamed. read more

Horrible experience at this location...it was rush time from travelers on the road returning from Thanksgiving trips, and the workers appeared to not be doing anything. We were waiting in the drive through line for nearly 30 minutes and when we got to the window we could see three of the workers standing by the window joking around and shooting glares at us and laughing at us. Even if something major was broken causing this extreme delay, they didn't say anything. They did give us a coupon for a free taco in the bag, but the wait time and attitude was ridiculous. They also wrote a porn address on a napkin!!! We saw them write it and laugh their heads off and put it in our bag. read more

I was immediately impressed with the updated style and new paint job, and was equally impressed with the inside cleanliness. Our cashier was kind and got our orders right with ease. What makes the real difference though was that our meals were high quality compared to other taco bells. Specifically, the tortillas were warm and fresh and the ingredients were tasty and fresh. Overall certainly a better than average Taco Bell experience. But can a Taco Bell really ever achieve 5 star status... Maybe I'll just know it when I see it. read more

Went to drive through on a Sunday. Food was not good... the burritos had hardened flour tortillas on the edges and the request for extra tomatoes fell on deaf ears. I guess the fries weren't too bad but a big ugh salute goes to the burritos, tacos, and to the ADHD afflicted staff. read more

The drive thru lady slammed a window in my face. I just asked how can I order if the lobby is closed as we can't take a horse trailer thru the drive thru. Customer service was absolute shit. read more

I ordered 2 [PLAIN] Doritos locos tacos and neither of them were PLAIN this place needs to learn to cool

Taco Bell is my fast food guilty pleasure. This was a clean restaurant and the food came relatively quickly. My gordita seemed fresher than I've had at other Taco Bell restaurants. This meal hit the spot! read more

I ordered 3 bean and cheese burritos and got a burrito with rice and sour cream. Oh, and anytime you order, double check your stuff, I have been here 8 times in 6 months and each time they forget something. Oh the joys. read more

If I could give less I would. Their service incredibly slow. Multiple complaints just while I was standing here and even spoke to the manager and she just repeated "I know I know" got in her car and left. 5 people behind the counter and took them over 20 mins to make a crunch wrap supreme. read more

Slow slow slow. Bring a lunch because you'll need something to eat with how long they take. Super friendly but they need to get it in gear.

What can you expect from fast food ?apparently not much from this place .After ordering and not receiving a receipt watching two customers food go out before mine and several cars going through the drive-through I demanded my money back. The cashier and the manager were unapologetic and and finally delivered my food cold. 12 minutes for 4burritoes and a taco? An apology or lame excuse might have helped. When I asked for the store number I was handed a blank register receipt. It didn't have the number. Drive a little further and skip this one. Definitely sub-par for the chain read more

They constantly mess up your order cause this isn't the first time . Got a cheese quesadilla and they put chicken on screen. Corrected them said no that's cheese not chicken. And they still gave me a chicken and I didn't realize till I got home. read more

I live in Mesquite and I don't plan on going back to Taco Bell. The last couple weeks I have gone and purchased a 12 pack of Taco Supremes which are $17.99. But the Taco Bell in Mesquite charged me $24.00. I complained and the guy at the window blew me off. I wrote Taco Bell and complained and I guess they don't read they emails. I has been a couple weeks are no email or phone call. read more

Boo. They refused to take our order at 1:55am. Yelp says they are open till 2:00am. The guy inside wouldn't even repsond when we told him. Boo to you Taco Bell. read more

Great service.. offered replacement option for son and gave a free churrro. They also were quick which we were surprised, based on previous Yelp posts. People were kind and after a long drive, we were happy to be so sweetly surprised by how great the place was. read more

SLOOOOW service. Never waited so long for tacos. Restaraunt is new but it needs more staffing.

It's a good place but they mixed up half of my order. First time they've done this after going multiple times. Ant it's hard to read the drive thru menu in the afternoon. read more

food is excellent. only complaint i have is that you can only have two separate orders when going through the drive thru. which is currently the only option. read more

I'll start off by saying, usually the employees at the Mesquite, Nv Taco Bell are very friendly. We usually go thru drive thru and have always been impressed with the customer service. But on 7/11/18, I changed my mind. My husband and I went inside restaurant to order dinner to go. Was waited on by Duncan T (name on receipt) We ordered and was asked for a name. My husband didn't hear him ask as he is hard of hearing. I answered and told Duncan T "my husband doesn't hear well." He actually rolled his eyes at me! I told him that was very rude, and he asked if I would like to talk to his manager. I said no but your very rude. As we were waiting, I overheard him saying she's the one in the striped shirt. As I was the only female standing there, and I did have a striped shirt on, I went to the counter. "Manager" asked if he could help me. I told him what had happened and that his employee was very rude. "Manager" told me he couldn't have his employees harassed!!! I said excuse me, but he was rude and I was NOT harassing him. As I was talking to "manager", Duncan T was standing there, hands on hips, rolling his eyes and grimacing a nasty smile at me! I asked the "manager" if he was seeing any of this? Not once did he look at Duncan T. "Manager" apologized, handed me our food, and we left. I have NEVER been treated so rudely in my life! Duncan T and the "manager" should take a few classes in customer service or learn from the people working their drive thu! Will never return to this Taco Bell! A VERY unsatised customer. read more

The service was quick and efficient and the food is consistent anywhere you go...I was pleased :)