Date of visit: January 22, 2026 My husband had to fast for a medical appointment and his one request for post-procedure was nuggets. McNuggets, to be precise! Thankfully there was a McDonald's on the way home and it was relatively easy to get in and out of the location. There was no line when I placed my order and it was ready pretty quickly. I was asked what I wanted to drink but then was given a cup to get it myself, so that was weird, but not a huge deal. The fries and nuggets met my husband's demands perfectly, so I will call it a win! read more

Cheese-It I stopped here to get a Diet Coke and a fish sandwich to share with my pups. It took over 20 min for my order, as the drive thru ordering was broken so you had to go to the window. I haven't had a fish sandwich in forever, but was quite surprised to see how terrible it looked. There was so much bun and so little cheese. Why even put the 1/4 slice on it!? The only positive was that I actually got the Diet Coke with my order. read more

McDonald's - Filet O Fish?! - Burgers Near Me - Mequon, Wisconsin

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Is it possible to have a 0 star, this would be the one McDonald's in the area to have a 0 star.... Service is terrible, I don't know who is hiring the staff but they clearly don't care at all. They were rude and couldn't care less if the food was mad properly or on time. The food was wrong and best of luck trying to get sympathy for coming back for the item you actually ordered. I avoid this McDonald's like the plague..... can't believe this is their standard read more

The terrible McDonalds app will not let you make changes to an order after submitted. I would have made the order for the drive thru but FML I had to go to the counter. My food was spilled all over the floor by the worker who carelessly threw it on the pick up counter. I had been waiting for 15 minutes. I said I would need that remade since the burgers and fries and nuggets left the wrappers and were on the floor. There were 5 people already waiting in the restaurant and 3 cars in the drive thru. The food took another 10 minutes. I went behind the counter and took my cups because no one was helping at the front. When I got home I found items were missing from the bag. I was in too much of a hurry and had not checked before I had left. Why would I ever think the order could match the app? My food was all smashed and looked terrible. I have a feeling they did not remake my order. read more

This place is disgusting, very poor service. People just sitting there, not doing anything, just looking at you. Management is a joke as well. Shut down this place as soon as possible. Someone should call corporate on this place! read more

McDonald's - Picture of their nasty, soft drink location - Burgers Near Me - Mequon, Wisconsin

This is the worst mcdonalds in south east wisconsin- DO NOT GO HERE- They take forever to get you your food and they are not friendly what so every read more

I only eat McD's a handful of times per year. Had not been in really really long time,.....needed something quick as I was dashing from one place to another. At drive-thru, I order Chicken Nuggets. Voice asked "What type of sauce?" I chose sweet-n-sour. I ordered fries and a cheeseburger as well. Paid, got bag of food from Window #2. Pulled around corner, found a shady spot to eat outside. 1) No sauce in bag. Had to WALK back up to drive-thru window to get my sauce. There was no one at the window for a good 20 seconds, as I stood there waiting. 2) the fries weren't even in a container. They had just been dumped into the bottom of the bag. 100% - I will never go to THAT McD's again. read more

This McDonald's is horrible don't go here. They intentionally messed up my order. I ordered a triple cheeseburger no onions since I am allergic and can't eat them or I could get sick. I usually check my order after pickup but assumed this location would know what they are doing with service and the screen and receipt and wrapper was tagged with Ketchup and Mustard only. Nope One of their employees added onions to the bottom and both middles of the triple cheeseburger. Fortunately I smelled the onions since they were everywhere and didn't eat any of this burger. I Will be going back for a refund and won't give them my business again. I also will bring this up with Heath services of the city and county due to the fact of having a severe Allergy. I hope someone gets reprimanded or fired for their unethical practice of intentionally messing up my order. Obviously the manager(s) and owner(s) of this location do not train their employees on proper safety protocols and procedures or provide proper care & service to their customers. Or they allow their staff to play pranks on customers. Very Bad for business. I hope this gets resolved quickly for the benefit of other future customers that may wind up at this horrible McDonald's location as I did. read more

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Do not have two drive thru windows if you don't know how to use both. I just sat in line forever while they kept taking orders from only on lane. It was all backed up because of this. Also whoever works the window lately is so rude and can't hear. Should not be working the drive thru. She says "huh" for anything you order. She absolutely zero people skills. This location was doing so much better recently until this lady started working the window read more

Don't make the excuse your ice cream machine is broken you're just a lazy bum. Fries are soggy be better.

I will not even give them a rating worse service ever , to began I was in the drive thru line for 20 minutes before I even started to order . After placing my order I had to wait another 5 minutes when I finally got my order I was asked what did I order like see you nobody pays attention there . Arrived home my burger looked nothing like the ads not like I expected it to be it's McDonald's , anyhoot the burger was dry bun hard and one dap of ketchup in the middle of the hard dry bun . Whatever happened to good service and they asking for$15 an first make good food , learn to take orders right have a full staff then maybe you should get a raise until then nope read more

This place has gotten so bad. I stopped today and the drive through staff was rude. I waited at the second window to get my food after a paid (no thank you) while the staff were yelling and goofing around. Eventually there were quite a few cars piling up behind me. When someone finally came he practically threw my bag at me and started walking away. I had to stop him to get my drink. He gave it to me without saying anything. He didn't ask me about sauce for my Chicken McNuggets and I didn't get a straw or napkins. I wish I could give them no stars. read more

stopped by yesterday for a happy meal since granddaughter was over. ordered one six piece with toy specified and choc shake no whipped cream in the drive thru.easy peasy right? well ------------------ waited 8 minutes in line at a vacant window. shake needed to be redone since it had whipped creame so we had to pull up to stall #2 because of that and the rest of the order not being ready. as we waited stall 1 and 3 became occupied. we waited, and waited, and waited some more(25 min to be exact). finally, an employee came out with the order for stall #1. my wife attempted to communicate with her, asking how much longer or can we get a refund? No response, no eye contact as she hurried back to mcd's 10 more minutes and our order arrives which we accepted silently. its cold, its a four piece dinner, no toy. total time wasted 50 minutes. cost $9.51. this experience on a Sunday AM with 6 customers seated inside. never.again.in.my.life. ps: this should be a 0 rating buti had to give a star to publish. I gave 5 stars to my 5 yr old granddaughter who never complained, whined or became impatient read more

I've had so many horrible experiences at this McDonald's throughout the years, always bitchy girls with shitty attitudes. One time I waited at the drive through for 15 minutes (no one else was there), I called, no response. So I drove up to the window to place my order and she screamed at me that no one was at the drive through. When I left, without food, she took my number from the voicemail and called me to bitch me out on her own phone. Management is clearly just as shitty because they continue to let this hellscape exist with the same shit employees. They've never done anything on the numerous times I've called. read more

Extremely slow, we waited for 25 minutes in the drive thru with no apology or acknowledgement that it took so long. The employee was super short with us too :( read more

Corporate need to come through on the night shift. I stop going but people I know say the night manager only take 2 cars every 20 minutes. And the whole wait is 30 minutes! Steak bagel sandwich are at every McDonald's but this one read more

absolutely terrible service. I went to order with my two boys and the clerk rolled his eyes and huffed at me. How rude can you be. Place is garbage wish management would take action and correct the terrible service and rude employees. I would give this place a zero if I could. read more

Consistency. Consistency. Consistently terrible. I have tried going twice now, in 2 weeks, to get an easy meal after a long day at work. Each time I was told the ordering system was down for a reboot? Why at 8:45 pm? Oh wait never mind, the back door was open and you could see people playing on their phones, just not wanting to take my order. Can this place get turned into a Chick-fil-A already. read more

Service and attendants are terrible. They let you sit at the drive thru forever and then are rude to you when they finally get on the intercom to take your order. I would rather see this place closed for good. read more

Terrible! Fast food was anything but fast. With all tables were empty and 3 cars in the drive through still took 15mins to get 4 cheese burgers and two fries. No one mans the order counter. Forced to used kiosk. What is the point of entering the table number if no one brings the food to you? I had to get up and get it myself. All 4 cheese burgers were built differently. Some pickles some not some onions some not. This location looks dated and sad inside. Very depressing. Could not wait to leave. With this visit, I was reminded why I stopped eating at McDs. read more

burrito was very dry, not folded, bagel was very burnt,not egg or cheese on the bagel

Shut this place down. Terrible service. Crusty cold food. Dirty dining room. This place has been consistently awful for the past 5 years. Unfriendly and lazy staff. They don't want to be there so just close it and be done. Waste of money for everyone involved. read more

We decided to eat inside for the first time in a while. The entire time we were in the building the manager was screaming at the staff in the most unprofessional manner. I felt so sorry for the employees and it totally ruined our breakfast. read more

This is the worst McDonald's. I placed a mobile order so I could pick it up quick and I waited for 15 minutes at 10:45 on a Saturday when there was no line in the drive-thru. Food finally came out and it was cold and the coffee had cream in it which I didn't order. And then I had to wait another 10 minutes for them to give me a hot food and a coffee without cream. read more

Absolutely bad far the most horrible service I've ever encountered at a McDonalds. Rude, disengaged, slow and disrespectful employees. I've driven through more than a half-dozen and it never gets better. if I were running this location these employees would be instantly terminated. read more

Worst Mc Donald's ever. The crew is rude, curses, not helpful at all and closes the store whenever they feel. For a city like Mequon, you'd expect at least normal service when going to a fast food place but this is by far the worst place in the area. For similar prices, Culver's across the street is a million times better. Would not recommend this McDonalds to my worst enemy. read more

The one star reviews are well deserved. I felt like I was interrupting "play time" for the employees. If you think the McDonalds in Glendale on Port Washington is bad, you should compare it to this one. It's enough to wipe the smile from Ronald's face :( read more

If I could give a 0 I would. The last 4 times I've tried to go here I sit at the drive through speaker for 10-15 mins. No one ever comes to take my order and I end up leaving and going elsewhere. Avoid at all costs, just drive 20 mins to a different location it will take you basically the same amount of time. read more

WORST McDonald's EVER... first things first I just got home from going to the drive thru I asked for a spicy chicken meal with medium fries and a HI-C this is what I got.. A very cold, Very very very hard chicken sandwich with orange fanta... I also asked for no tomato's and they left tomato's but no lettuce... my wife ordered a Mcchicken a McDouble and a 4 piece nugget.. she got a nasty McChicken that was cold and tasted old A McDouble with pickles even though she asked for no Pickles and they didn't put any onion or ketchup on the McDouble.. the fries from my spicy chicken meal are old and soggy... and she also ordered a HI-C and got orange fanta that tastes like what we with barely any carbonation.. my tooth literally hurts from biting into my chicken sandwich.. I cannot stand this McDonald's and when I tried calling they answered and left the phone off the hook so it sounds busy.... Idiot people work here the service SUCKS read more

After a couple changes in ownership, this location has really gone downhill. I frequently have to call the 800 number to complain about this place because of all the things that go wrong during my visits. An extensive renovation that took months to finish, is now finally done. The place looks nice and more modern, but a giant wall now prevents customers from seeing the employees who are in the preparation area making food. The employees are frequently rude and very loud. It is not an enjoyable experience to eat inside. A new kiosk has been added to allow customers to order their food without having to speak to a cashier. read more

If you like gambling, try the drive thru. Put your chips on an order. If you dare, try multiple orders. Next, drive up to the window and pay. Did you get a receipt? Unlikely. That never happens. But, maybe you're lucky. Then, drive to the next window for your order. YOU SHOULD CHECK IT BEFORE YOU LEAVE because it's likely wrong. But you are most likely in a hurry, that's why you did drive thru. Now, you are ready to eat. Is your order "on the money?" Maybe you took meals home to the kids. Oh no, the hamburger you ordered is missing. Maybe they forgot your iced coffee. Or are the fries missing? Something is likely missing. Do you try to call and speak to an employee? If you like torture, go ahead. What's your reward? It's a free value meal card, if they actually send it to you. If you get it, it has an expiration date. By the time you are ready to start gambling again, it's expired. You don't realize this until you are back in the drive thru line already. Maybe this round, they will get your order right. If they do, buy a lottery ticket. Odds of success, unfortunately, seem similar at this location. read more

McDonald's - Wrong dressing. - Burgers Near Me - Mequon, Wisconsin

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Went today and had to wait for a Blended coffee drink. They were gracious enough to hand me two gift cards for my wait. How nice. Too bad the cards expired January 31, 2015. Yep - hiring requirement is, "has pulse". read more

McDonald's - Thanks McDonalds! (WTF?) - Burgers Near Me - Mequon, Wisconsin

Corporate need to come through on the night shift. I stop going but people I know say the night manager only take 2 cars every 20 minutes. And the whole wait is 30 minutes! read more

Live line: -100000 mequon McDonald's to mess up order. Can't believe this location has held on for so long... kind of impressive read more

If you want to wait 30 minutes in the drive through line and another 10 for food, definitely come to the Mequon McDonald's.

The Worst and cheapest McDonald's I've ever been to in my life!! They charge for McNugget sauce!!!! No other McDonald's has ever done that to me!!! They give no ketchup with your order either!!! Stay away and find another McDonald's! These guys suck!! read more

Awful service. I was the only car in the drive thru and it took forever for someone to take my order. I could hear the staff yelling and goofing around in the background. I had one item and I sat at the pick up window for almost 10 minutes. Nobody came to the window so I left. Glad I didn't pay. I will not be returning. read more

Looks like a nice clean place, but I've never eaten inside. I have run into an attitude with an employee over the telecom once before. The most consistent problem with this place is the lack of attention to details. They have ALWAYS forgotten something. It's been really disappointing. We get better service in inner-city Milwaukee's McDonald's. read more

So slow- don't order curbside it will take 20 mins just for fries and a soda! Ridiculous

Check your order!!!! I ordered 2 milks for my children and one of them had been opened and half of it was gone!! YUCK!!!! Will never drive thru this McDonalds again!!!!!! read more