A lot of people like to hate on McDonalds, but it works for me. This location is close to my house and I usually go thru the drive thru and they are very efficient, especially on a Sunday morning. The people are always nice and this restaurant seems to be run very well. The food is always up to par and I've never had any problems here. It's a good place for kids, too, because they have the playroom here. Hats off to the staff at this McDonalds. read more

I love this place so much 10 out of 10 would recommend definitely gonna come back again. They brought Trase with sauces napkins foods, hot very sanitary kind workers. I even got a giggle out please come and support McDonald's on El Dorado. read more

McDonald's - Fast Food Near Me - McKinney, Texas

03/03/23- Friday Place is nice. Good customer service. At night, traffic is busy here. read more

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The service is usually pretty good. However if you order a Quarter Pounder or Double Quarter Pounder be aware they cook these patties fresh and they can be undercooked. See attached picture read more

McDonald's - Under cooked Double Quarter Pounder. - Fast Food Near Me - McKinney, Texas

The brunette girl cashier giving our food was super kind and friendly !!! Love this McDonald's read more

What's wrong with us? Why do we keep patronizing McDonald's. Have you ever seen a McDonald's with a four plus start review? I haven't. Have you watch how your food is made? I did today. The ingredients are in a warmer tray pulled out and placed on a bun, English muffin or some other carb. I ordered the big breakfast for my son and two egg McMuffin no cheese and I added bacon. $7.98 for sandwiches and $3.98 for the bacon. They bring my order I open my sandwich it's made wrong. Just bacon and egg no ham. I walked to the counter to ask for them to remake the sandwich. When someone finally noticed me I said what the problem was. No apology more like frustration that I would ask for my food to be made right. I explained and showed what was wrong. He went to the register and re rang the order up threw the old sandwich's in the garbage. I had to wait another five minutes the young lady brought my sandwiches out remade. Again they were made wrong just bacon and egg no ham again. I asked her to get the manager for me. She left I waited no manager I go to the counter ask for the manager. I was told the manager was to busy to come out. I explained to her what happened she was rude o said I wanted the manager again no I asked for refund she was only going to refund the sandwich price and not the additional $3.98 I was owed $11.98 she gave me 11 in cash and was rude. A lady who was waiting to order noticed her rudeness and commented to me. The woman behind the counter was again rude to the other customer. Look we all know that McDonald's food is mediocre at best yet we all line up and pay the exorbitant prices for the crappy food and so so service. I say no more for me I am done with McDonald's no more mediocre food that is not worth the price, no more rude staff that expect me to line and pay. Think about this did McDonald's food ever taste good. I bet it did back when the service was good. Stop the insanity I did. read more

I spent 10 minutes in the drive thru line. Not only that, but they didin't execute my order correctly! I repeated it back to them twice! Once they had it, repeated back correctly, I felt it was correct. NOT! I am not sure why they are so slow, and f-ing up orders! Staff was very friendly just not able to execute a correct order. They need a new manager or some serious staff upgrades! Rediculous! I came back to this review after reviewing this store. Why are you not fixing this? We have been complaining about this for a long time! I know this franchise is family owned!!! Do you think we are lying to you? Not!!!! Why are you not living up to the McDonald's model? read more

This is a highly unprofessional place. When the store owner is highly rude 'Mamta Patel' & her husband. My daughter was playing and they got upset with her. She is only 6 year old baby. They have their own staff kids playing and sitting inside as if this is a day care. They are kind to them No matter who's kids Why be 'rude to children. The management lies If they deny this post , I will upload pictures , which I took showing the entire incident and do a full review. read more

This place needs an overhaul regarding customer service and attitude toward a job. Will not be going to McDonalds again. Their business model has changed...so-so food and worse than so-so service. read more

Store was nice and clean and the food came out fast and fresh. And also you can have your birthday party here! That's so cool! read more

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So my visit was good. Wanted a Mac W/fries. Haven't had a #1 meal in a long time. The quality of the way the Mac was getting done was crappy. So I've figured it out. The best time to get a Big Mac is around 11am.. lunch hours. The bun should be freshly toasted, meat patties not dry, lettuce, onions, pickles crunchy and Mac Sauce tasting like Mac Sauce. The fries were golden and fresh (crispy). The place looked clean. There was a cleaning person maintaining the place clean. The best way to put it is - the workers were like ants. Everyone had a role and they executed. Drive thru was busy and at no time were there delays. Saw a car drive by the window about every minute but less than two minutes. Which I wish I was that lucky when I go through the drive thru. My assessment overall of every McDonald's is that the best workers are in the morning to afternoon time. At night you get all the young kids with no work history or ethnic. Now there's a few young gems out there that are great workers. But unfortunately they dont last because of how they work their rear ends off and not being paid what they are worth. Just like jobs out there the lazy workers work less and hide and manage to get by. While the hard workers work harder and are expected to continue to work harder because management are unable to to manage and be good leaders. That's why the quality goes down from 4pm to close or through overnight until the 4am or 5am crew comes in. That's a lot of time with low quality. Recipe for disaster and why McDonald's averages a 1 1/2 to 2 star rating. I guess as long as people come to McDonald's they as a whole dont care. I've yet to see a McDonald's establishment respond to a yelp post. Like I said they as a whole dont care. As long as the company is profitable they wont see thr issues. Improve the quality in all aspects of your company. Starting with highest level employee to the lowest worker at store level. Test them and spot check them. It'll fix a lot of the issues. Guaranteed. read more

McDonald's - Waiting on order. Hope its fresh? - Fast Food Near Me - McKinney, Texas

I waited an hour to deliver a door-dash order and this is consistent. I wish I can just have my own lane for doordash this is very annoying.

Service is slightly slower then expected for fast food. This will place is way better then most of the places with drive thru on elderado , exception being the Chick-fil-A down the road which is amazing. If you want drive thru and it's Sunday or late at night this is the only spot for fast food. read more

Location REFUSES to post a sign at night when they are only accepting cash. 3 cars including my own just waited in line for 20 minutes to find out after waiting it was cash only. Get your head out if your a$$ owners! read more

Long wait for a person to take my order as they want you to use the kiosk. The digital menu's are hard to use as they keep changing while trying to read. They now want $15-20 for a burger, fries and drink! All that for a burger with slime/filler in the meat. No more senor. read more

They always miss something! And now with curve side pickup is worse because you can't go inside to get what you pay for and they miss it. Drive through is so slow. Worse mcdonald ever! read more

This spot is not bad, this is the McDonald's I'm a regular at and I gotta Say, they move quick. Food is hot and fresh and the ice cream machine has been working when I've needed some ice cream. The restrooms aren't all that great here if that matters to you. The drive thru line moves as quick as a chic fil a line so you know it's fast and efficient. Sometimes the cashier has an attitude but it depends on what teenager you get. Come get a fatty meal here! read more

McDonald's - The McCafe is fire - Fast Food Near Me - McKinney, Texas

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I waited almost 20 minutes for 2 oreo mcflurrys. The person running the cashier was on his phone talking to somebody and ignoring the customers. I didn't appreciate how my time was wasted when it could have been spent doing other things than waiting. read more

Doooooooooooooo not come here past 10pm .. These MFs ate the slowest and do not take credit cards after hours. I'm in the drive thru stuck for 27 minutes waiting to just exit the drive thru. Just go to 7 Eleven next door and get a pizza or something. FFS .. This can't be life read more

I wouldnt even give this place a star. Ordered here multiple times and constantly forgetting something. This time i ordered ahead of time through their app, waited 45 min on their line and was told that my order didnt go through because their system is down. Stuck in the line just to leave this damn drive through. read more

Never have I been to a restaurant where consistency is attainable. Anytime I go to this place they some how manage to consistently have the worst fries ever made. If you ever wonder what soggy oily fries look and taste like come to this McDonalds and wonder no more. I don't know why I keep going back, I guess cause they can a least make a decent cheese burger. Ps the teenagers running that joint very much the opposite of polite and courteous. read more

McDonald's - Fast Food Near Me - McKinney, Texas

Don't go to this location if looking for a bite after midnight. I am totally willing to be patient if a business is struggling due to being short handed. However, I can't allow for that AND deal with the existing employees being angry and disinterested. I ordered bbq sauce while placing my order and checked when I got my bag. You didn't give the bbq sauce and I was polite when asking for it. So why would you angry at me for asking for it?? If they could Have thrown it at me I am certain they would have. As far as the early morning shift goes, what is the deal with making people order from the computerized kiosk? This location is close to my home but it's worth driving past it to go to a different McDonald's. read more

I just bought a fish fillet and this is what I get?! I don't think I pay 4$ to not even get a full slice of a cheese! I'll never come to this location ever again! Horrible experience read more

McDonald's - Fast Food Near Me - McKinney, Texas

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I'm not a fan of McDonalds. Sometimes you have to take one for the team. I ordered the yogurt parfait and grilled chicken sandwich. The parfait had mushy fruit and the chicken sandwich had soggy lettuce. The restaurant was clean and the service was fast and friendly. read more

Look...it's McDonalds. If you come here with expectations of some juicy hamburger you'll be disappointed. Me, I just come here to make the kids happy. Order was served correctly, place is very clean and employees are friendly. I can start going on about health crap, how much they pay, etc, but it's Yelp, not a pulpit. For what I paid, everything was fine and I'll return. read more

The quality of customer service is lacking which makes the quality of the food poor. If they were more focused on working and not their phones or talking with co workers while on the job, this location could be great. read more

So, I'm not the guy who feels like McDonald's can't earn a five star review cuz "It's just a McDonald's." Good service, clean dining room and bathrooms, fresh fast food served quickly, that's what McDonald's promises and is the best it can be. Such would earn a five star review from me. Buttttt, not at this location. We stopped for fries and a drink half way through a two hour round trip to McKinney and decided to stay a bit for our six year old to enjoy the McPlayPlace after being cooped up in the car. They have a three level climbing structure here, heaven for the little peeps. This is where the good part ends. The order of fries was cold and uncrispy. So we asked for another. McDonald's dude scooped another bunch from the same batch and they were, wait for it...exactly the same! So, we said, we'll just wait for the next batch, which were hot and crispy as ordered. Then I wanted a lemon for my Diet Coke. None available at the drink station, so I went back to the counter where every employee had their back to the counter. I flagged the check out girl and asked for a lemon. She flagged, and I'm not making this up, guy-with-box-on-head-and-pink-headphones-in. He came over to her, she pointed to me and I said "can I get a lemon?" THEN he took...both headphones out? No, ONE headphone out and said "butter?" At this point I felt I was talking with Spicoli. "LEM-MON." Then box-on-head-earphone-guy does a goofy shuffle walk to the drive thru and retrieves a cup of lemons and a fork, after which I'm treated to the "how can this be that hard?" version of extricating two lemon slices from a cup using a plastic fork. I contributed body English to this failed balancing act, and at one point literally said "you've got this bro." He walked past us several times always with headphones in. When is this ever ok at work? So, kind of a funny story. Kind of a management issue. Kind of whaaaattttt...? Cool PlayPlace tho. read more

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...do not go to this location!!!!!! A friend went and upset the manager by simply advising her that her order was wrong. They made her a new sandwich and when she got home...there was spit in it!!!!!!!!! read more

Ordered Filet O Fish fresh which means it should take more than the time I pay for my order to be ready. Unfortunately the 30 seconds it took to pay was same amount of time that that sandwich was ready. I brought this to the managers attention. You'd think that some kind of apology would have been made. Don't hold your breath. I waited for them to mam my sandwich as ordered even though it appears that I was causing them an inconvenience. Last time I'll be coming to this location let there be no doubt. read more

awful service. waited in line for 20 mins. when we finally got to the window there were employees just standing sround and then they walked to the lobby and hung out. my food was already ready just sitting on the counter. finally one of the girls came by and made this one guy with an insane widowspeak talk to us. he was rude and cussing. i sympathize with food workers because i also work in the industry but if they wouldve just said they didnt want to do anything and just said they were closed i could've saved 30 mins of my life. dont go here late at 11-12 at night the night shift peeps dont wna work read more

stopped by this location due to their website, google maps, Apple Maps, an as well as the big sign on the side of their building saying they're 24 hours. I pulled up and the lobby lights were off, which is to be expected, so I went further into their parking lot to find the kitchen lights on as well as over the cash register, plus I seen at least 4 or 5 cars in the parking lot and 15 people inside. I pulled up to the speaker and you could hear an employee screaming from the driver through window, so I pulled around, I pulled up to the window only for the employee to walk away from the window with the head set on his ear only to not say anything to me. I set there for 2 minutes and finally an employee walked over and said they were closed, and that they are only open 2 days out the week. I let em know I had an DoorDash order and he said " we've been closed for 30 minutes now" at this point it's only 2am, so I proceeded to ask him why the signage says "drive through open 24hours" he had no explanation. Needless to say, time and gas was wasted. Don't waste your time going here. read more

Terrible I came and the system was down so they only accepted cash... I luckily had $5 on me and wanted 2 mcchickens and a large fry. I knew with the app deal I would get the fries for $1 so id be happy. Nah. System was down so I couldn't use my deal either. Took the frys right out. Sad shit. read more

This McDonald's on El Dorado in McKinney is horrible. The management is horrible I had a problem with my coffee he threw it away and gave me two more cups of coffee and spoke rudely about me in Spanish. He was very very rude to his employees and to his patrons!! I choose to not go back here again!! read more

Paid for delivery service and tip for driver only to receive an incomplete order. Large cafe latte, first item on receipt, not delivered. Waste of money and frustrating. Very inconsistent service at this location. read more

If i could give them no stars i would. Horrible service. Lady at drive through was rude and super slow service. I understand it's teenagers working the drive through however this was unnecessary. read more

They gave me the wrong order I'll submit picture of receipt and picture of what I got read more

McDonald's - The wrong order - Fast Food Near Me - McKinney, Texas

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I'm very disappointed with this location, I come here very often around or after midnight to get breakfast because they have all day breakfast... I went tonight about 5 minutes ago and tried to order a single sausage McMuffin and was turned downed because they apparently don't serve breakfast until 4 am.. They have this sign on the window where you pay that clearly says those are the breakfast items they serve all day after 11am when lunch starts. The lady taking my order for one was very rude and told me they aren't serving breakfast and she doesn't know why that sign was there. I asked another McDonald's employee yesterday when I went if they served all day breakfast and he actually pointed the sign out. read more

McDonald's - All day breakfast menu! - Fast Food Near Me - McKinney, Texas

I have eaten at this McDonalds many times and have had no problems whatsoever..... fresh and hot. I was not a fan of the McDonalds in the Walmart (Which I think is now closed permanently) , but this one has been great and tasty. On the occasion they got something wrong with my order, it was fixed quickly and politely. Always a clean store as well. And in all cases, the food was hot and tasted exactly how I expected. I give a thumbs-up to the Management team at this store..... and I'm not easy to satisfy. read more

Do not go. All I can say is I never experience road rage until I am in their drive thru and man are they rude.

This location is great. If you are a frequent eater at McDonald's, this location is always clean, food is always hot, and the service is great. read more