Worst McDonald's I have ever been to! The food is way overpriced. I barely got any fries with my meal, and it took forever for my food to come out. The owner of this particular McDonald's is one entitled jerk! read more

WORST mc Donald's ever ! I just waited 35 Effin minutes to get 2 damn burgers & my order was wrong !! HOW !!! replace the whole damn team ! management & corporate should be so embarrassed and ASHAMED to have such a rude . Slow , incompetent effing team . DO NOT WASTE YOUR TIME OR MONEY read more

THEY MESSED UP OUR ENTIRE ORDER!! both of my Chicken sandwiches said no lettuce (even on the sticker on the packaging) and they put a ton of lettuce on and left out the Mayo. They gave us the wrong size of drinks, and they almost forgot one until we had to remind them we had 2. We got cold and unsalted fries. I normally would be really understanding considering it's McDonalds and it's lunch time but not a SINGLE thing was right in our order and I'm sad and disappointed. I will not be returning to this McDonald's again. read more

I went there earlier this evening expecting to get a double filet-o-fish sandwich for $1 because of a deal on the McDonald's app alliwing me to do so as I did once at some McDonald's location a month or so ago, maybe eve a couple of weeks ago. I was informed that this was no longer on the menu, that I sould have to pay an extra $1 and change for the second fish patty. I didn't believe them and tried to do it as a mobile order. Sure enough, it was NOT one of the choices. So I disgustedly settled for a regular (single) filet-o-fish sandwich. But later I happened to decide to check another location - It was still on THEIR menu but NOT at 5020 Long Beach Boulevard! So apparently their franchise owner was allowed to delete this item from their menu, circumventing things like selling this sandwich for $1 during a McDonald's corporate promotion like this one. To me, this is not ok, and I will not patronize this location again until there is a resolution I sm satisfied with, not only personally but also including changing their menu back to the same as that of the McDonald's corporate owned locations! read more

I know it's dumb to leave reviews for large fast food chains, but come on..... Ladies and Gentlemen, I introduce you to the worst attempt at a McRib ever. Looks like they ran out of bread and didn't say a word. read more

McDonald's - Fast Food Near Me - Long Beach, California

Second time there today 1/1/2020, it still hasn't changed one bit. My daughter and I went in to buy food and it took very long, we placed our order at 1:41pm and got our money back at 2:30pm because it was just taking to long. If you don't mind the long waiting time..that's the perfect place for you. We just took our business somewhere else. Crazy thing is that people working there think it's perfectly fine to make you wait so long to get a simple combo burger. Last time I ever go to that McDonald's on del amo and Long Beach Blvd. read more

I mean..it's McDonlad's...nothing awful and nothing great BUT just ordered large fries through the drive through and I really should have ordered a small because the amount of fries they gave me didnt even peek out the top of the little indent-y thing. I don't mean the highest point on the fry...container (the back), I mean the front where it dips it. no...there are not stray fries in my paper bag... I'll post a picture read more

McDonald's - ordered large fries in the drive thru and this is what they gave me.... -______- - Fast Food Near Me - Long Beach, California

Ten minutes for small fries? Workers with no knowledge of how to respect customers? One of the worst mcds I've been to just shut down

what a mess! semi delivering food, and a very full drive thru - both blocking both sides of lot parking. lot only has 3 open spaces and can't get to the other side as one car is trying to pass thru drive thru and semi truck. fastest i pulled a U and escaped.... me get blocked in? not tonight! poor planning tonight McDees manager. read more

I can't believe how expensive their prices are! And the quality isn't even that great! The McDonald's by my house in LAKEWOOD is only $2.99 for a large french fry and here it is $3.69. read more

Poor customer service...I waited for like maybe 10 minutes or to 15 at the cashier to get my order. I understand that these employees look like they have not gotten a driver's license yet. read more

I'd give this location negative stars if I could. I don't expect good customer service but at the least give me a decent one. Let me start off by saying for a fast food place this place isn't fast. They take forever to get orders out. The younger employees seem to have no training and lack common courtesy. I will will not be coming back to this establishment and will take my business elsewhere, where the employees actually know how to do their job. read more

Hot garbage the foods under cooked all the time and the service is beyond saving the have no manners 0 respect for the customer and if you think you can get a phone call in to try and get your order fixed they will constantly hang up the phone to avoid speaking with you and laugh in the back at all the money they are stealing and scamming off of people. read more

Do yourself a favor ...Save your money don't waste it here the service is terrible! Paid large meal got Medium drink because they were out of Large Cups, there's chicken nuggets but no bbq sauce ,and smart ass attitude too top it off. I hope their pleased too be ripping people off and being ever so nice too customers! read more

I was legit waiting 40 minutes in the drive through , and then another 5 to to be acknowledged at the payment window , I left and canceled my order. The drive through was backed up beyond belief and the inside wasn't any better. How do you have only four people working ? I've never had such a slowwww!!! Agonizing experience in so called " fast-food". More like slow food, never again. read more

I'm certain everyone in the world knows what McDonald's is all about and we all know what you're going to experience. This location is not like the others. The orders come out wrong and the service time is much slower than normal. Corporate needs to step in here and set things right. Management don't take this as a insulting review instead please step up your commitment to your business read more

Horrible attitude employees. Get caught being wrong and messing up and then just stare at you vs fixing the issue. And then randomly don't know how to do a refund or can't? Shoudlnt be charged for items I didn't order or get. read more

Good hot. Place was busy. But took too long. Bathroom was ok. Not great. Not as good as many. Tv so not very quite. People had to talk over. Free wifi. Nothing bad it is just a average McDonald's. Use there app for free and discounter food. Plenty off staff. Person walking around cleaning tables. Plenty of parking. read more

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Only one lane was open for through the drive-thru so I decided to go inside for faster service. I have to say the inside was worse I seen people who had been waiting for their food for over 30 minutes. I ordered my food at 12:44 and hit it at 1:20 and my fries where burned. Manager didn't seem to care. read more

McDonald's - Fast Food Near Me - Long Beach, California

This used to be a fast paced mc Donald's I came in today and literally the people here seem like they don't make customers first they take way too long to assist and also gave me crappy cold fries just to give me fresh ones they took forever as I was there waiting when they were done . Looks like the oil wasn't changed also . read more

McDonald's - Fast Food Near Me - Long Beach, California

Cashier Erin was rude she didn't acknowledge no one as a customer. Her attitude was very I came in between 2:00-2:15 Erin is very rude she does not have no customer service skills! read more

I ordered two sweet teas and got two iced plain coffees and the ice was all melted n it was super warm. You really don't know what TEA is???? Seriously there wasn't even a line it wasn't even busy. TEA not COFFEE and even if I did want coffee iced why would I want it with three ice cubes and it's warm and stale? F u mcdonalds read more

Avoid this drive thru! It's very busy and service sucks! They should have someone taking orders when it gets backed up. I've been here on non peak hours and it's slow service then too. read more

This location is dangerous and gross! Stay away. There were two bums panhandling at the door with all of their belongings piled near the door. A homeless woman with a dog came in after me. I told the cashier that I was allergic to dogs and this lady brought her unclean, non-service pet into the restaurant. None of the McDonald's employees felt like this was an issue. She had her dog walking around the food pick-up area. It scratched itself repeatedly and shaked hair and dander all around. The homeless woman and her dog ate inside the restaurant which prevented me and my family the ability to dine-in. Since when is it okay to bring your pets inside of a restaurant??? Once again, this was not a service animal assisting in food allergy alerts, seizures, blind or deaf services. It was a terrier pet. This is an unhygienic location where they do not care about their customers. They should be shut down by the health department! read more

Bad service i order my food to eat. In i get to go. And napkins they bauth at 99 cents store read more

McDonald's - Fast Food Near Me - Long Beach, California

Understaffed or something! The wait is too long!!!!!! This is not fast food!!!! Drive thru is a traffic jam. Will never come back here ever. read more

Came through tonight, drive thru was steady. Ordered a McChicken, 6pc Nuggets, and Sm Fries (all cooked to order) everything was fresh except for the McChicken which of course I ate last, which REALLY ruined the great meal I was having. This McDonalds got 66% of my order correct, that's as best as you can get for me. Some McDonald's forget everything. read more

Very annoying staff here...between the Asian girl screaming in a very sharp eardrum piercing tone...to the young cashier girl who over complicates customers orders to the point it is rang up wrong...and the poor guy who gives out 97 cent worth of pennies and nickles instead of getting proper change. These folks are a joke. read more

McDonald's - Im desperate...dont judge me. - Fast Food Near Me - Long Beach, California

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I don't know. Have no idea what folks expect from McDonald's. It's a clean cheap fast joint with okay food(Though? the fresh fries are bomb).It's not Chez Donalds with white linen on tables. Maybe I have low standards but I expect a "safe" quiet well lit place in the wee hours of the morn to study and have a simple 3 pancake breakfast with small coffee in peace. I get this from this location. Its one of the reasons why I leave Long Beach to come to this location for study time or when I have to move my car due to street cleaning. Also, I like to keep my stress level down. My expanding waist (eating pancakes at 4 am?....crazy girl) and the occasional drama of passing a test is enough. At some of the Long Beach locations (after midnight), I feel like I have to keep one eye on my textbooks and the other on the door(crackies,potheads,crays-crays etc). Modern girl here, the cave man days of eat and dash are over. Anyway, Good place to study in the early am. Well lit interior and comfortable seating. Wifi ..but no plugs..wth? (Well played McDonalds. Touche! *gives low bow* I accept the fact that you are not Starbucks/Barnes and Noble - I will not overstay my welcome. 2 hrs max or whenever my computer/touch runs out of power.) Oh and there are 2 characters - A wheelchair old guy and another who mutters to himself. It's all good. The staff are pretty nice. Definitely not like the LB Dennys staff with the how-dare-you-come into-my-house-to-buy-food (at 3am in the morning) attitude. read more

I come to this location very often because it's the closest to my house, but lately it's been letting me down. On several occasions when I go through the drive through people after me get their order before me. Not just one person, two or three sometimes. When I bring this to their attention all they say is "oh. Sorry about that." And they turn around and leave. Today, I saw the drive through line was long so I went inside and ordered. My total came out to around $25. I waited for thirty minutes before I got my order and since I was tired of waiting I just left when I got my food. I get home just to find out my order is all wrong. I got 9 cheeseburgers in my bag and a small order of fries. I am not going to go all the way back there to wait AGAIN for my food. I'm hoping someone from the restaurant reaches out to me because this isn't what I paid for. read more

Today I completed most of my census block and needed to eat somewhere close, as I didn't really need an hour for lunch. This McD's was just a couple blocks away and close to my next block, so I figured "da-da-da-dit-da"... I had the #13; southern style chicken sandwich, medium, for here. Unlike a certain Carl's Jr. in Westminster (see review), the crew here knew the drill and did their job correctly. Here's what got my goat... "Southern style chicken" just looks to be your standard McD's chicken patty, just like the one's I used to cook up almost 20 years ago. Seriously, you're calling a chicken patty, two pickles and a plain bun a sandwich? Gimme a fucking break, at least put like four or five pickles on it, cheap-ass bastards. Oh, and I've noticed most McD's in "economically depressed" areas now have quotas listed for ketchup or sauces; this particular location limits drink refills to TWO per visit. Hey, I'm a government employee, walking in the hot sun and I need my Poweraide (b/c you'll never have Mountain Dew) to get my electrolytes balanced, plus I'm thirsty as fuck. I'll give them this, near end of lunch rush and it only took 'em about four or five minutes for my order, and a scant $5.89 wasn't that bad, but that sandwich was really lacking. read more

I'm a McDonald's lover and I normally wouldn't leave a review for one, but this one deserves it. The people working here are pretty cool. I usually get sweet tea with whatever combo I order, but some locations are petty and will charge you for the large sweet tea on a medium combo, even though you can get it by itself for just a dollar. I usually just let it go because it's not a big deal, but this place hooked it up! I was pleasantly surprised. 5 stars for service. This is my favorite McDonalds to hit up. They also have a 24 hour drive thru and dine in! read more

The Service here is horrible you wait a very for food never again I'm coming to this McDonald's

Stoped by on our way home from the airport roughly around 2am. There was a long drive through wait time (20 min) which was understandable it being really late and all. I ordered my son a four piece nugget happy meal and when we got home I checked his happy meal and he got a cookie inside the freaking nugget box with no nuggets. I was upset at first but I was not about to drive all the way back for four nuggets so I quickly got over it. That's not the worst part though. At this point my son was asleep and I said to myself, f* it, I'm going to eat his cookie; looked pretty soft (I attached a picture),and guess what, the cookie was so f*ing hard I completely lost my sh*t. Who does that?! First you make me wait a long time, then you mess up my order and after that someone decides it's a brilliant idea to put a over baked cookie in a damn nugget box. That's the saddest thing ever. I wish I was joking but seriously, I will never get McDonald's ever again. read more

Omg worst McDonald's ever!!!! They always mess up on the orders and then they make up excuses for it. I went last week and customers kept complaining about how long it took to get their food. One of them got a happy meal but not her drink. And plus I got an egg McMuffin and they took 40 minutes because supposedly it wasn't breakfast and they had to make if from scratch ‍ that was the stupidest thing I've ever heard. That day the manager had to step in to help make the food. I was watching how the cooks were making the food. The cooks and the young guy that comes up to you to help you out are awesome but ughhhh never again am I going to this McDonald's again. I went the second time because last time was around Christmas so I get how frustrated they must've been but gosh I guess it's like that all the time. Oh well read more

I feel bad because nobody ever leaves a review for McDonald's except when the service is terrible. I just want to say, thanks for being the best Mickey D's in like a 5mile radius. I live like literally next door to the one by Jordan High but it's so terrible, I'd rather drive to this one. The breakfast burritos are the bomb and always a good size, proportional to the prices. There's always at least one or two people on the register, polite, food comes out quickly and hot. Although, I did try those new chorizo bowls and they were kinda gross. Although I don't think this is directly your fault. Keep it up, guys. read more

Is ridiculously slow order on the app and I still had to wait about 20 min. They're service is really bad, with rude employees.

Management really needs to look into operations and why everything takes forever! This place is super slow and the drive thru line is always 30-40 mins wait. You would think after the remodeling with two drive thru windows it would be faster but NOPE!!!! It's so frustrating coming here!!!! It should not take this long so PLEASE improve your process!!!! read more

Quick stop to grab some Mcnuggets for my ailing gf. I tried the kiosk for the first time. It was user-friendly enough, at least for my simple order. Even though they weren't very busy, it took a good 15 minutes just for my simple order. Staff was reasonably friendly, and product was as promised. read more

Waited in drive through for over 30 minutes for a very small order. Impressive it took so long. I left after I ordered, hopefully the person behind me didn't get my order/ were successful in getting their food. Is it really that hard? Tuesday night at 1am.. read more