Had a great experience at Jersey Mike's on Willow We came in just before closing, and Ky made our sandwiches--super friendly, efficient, and professional the whole time. Servando jumped in to help as well, and you could tell they both worked really well together as a team. Even that close to closing, they were both in great spirits and didn't rush us at all. Really appreciate the positive attitude and solid service. Definitely coming back. read more

First off I ordered a Tuna - Add Cheese, Turkey and cheese. Both sandwiches were very fresh and very good. I think JM has the best sandwiches for any of the chain deli's. The service was amazing, everything was made quickly and fast. The staff were super nice and talkative. I'm old school I like to just go in and order and get my food so I can't comment on online ordering, but face to face was great service. The place was clean and had people eating inside enjoying their lunch which is always a good sign. Will recommend and will be back! read more

This Jersey Mike's crew is outstanding! Class, knowledge, customer service, and food prep is A1. The store is pristine as their workspace- which is not easy to accomplish making tons of sandwiches. Eric- a veteran Cuisine Operator and I have great conversations about food or whatever. They guys are always friendly like a "sandwich bar" where everyone knows your name! read more

After waiting 50 minutes four our two sandwiches we asked to cancel the order and get a refund. They refused to give a refund and decided just wait, I will make it right now. Completely unacceptable, someone should get fired!! Your staff will make or break a business... read more

Visited 2/13/2026 Leaving this review because the hospitality was phenomenal. I was greeted by all 3 employees working as soon as I opened the door. They seemed like they were excited to be there and were working together well as a team. This seemed to be a reflection of the manager who I have nothing but good things to say about. Service was quick, food was delicious. Most importantly, they made me feel welcome read more

I normally don't write reviews for chain restaurants, but this one called for it. I've seen the crew here working hard to get the place spotless. Mopping and scrubbing the place clean! They make their sandwiches the right way and they give great customer service. I had to tip this young crew and you should too!! Keep up the good work!! read more

Jersey Mike's Subs - Yummy Parmesan bread...lots of sauce in the sammie - Sandwiches Near Me - Long Beach, California

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Couldn't get a Turkey Sandwich through Instacart today which meant that I also couldn't get your Instacart special. Called the store to make sure that turkey was available- yes it was. $15.00 service fee for using Instacart. $77.00 for 2 1/2 sandwiches. The sandwiches we received were fresh, flavorful and good. $77.00 plus tip is a bit too much Is Instacart the problem? read more

Everyone was really nice. And they were cleaning as they worked too. Great job employees!

I was pleasantly surprised as I have been to other Jersey Mikes and the sandwich was a little skimpy. This place made a good sandwich. I had the Large Size Big Kahuna with Beef no mushrooms or jalapenos. I think it was at a $13 price point which is what one would pay a similar restaurant. The meat was grilled while I waited. They cut the sandwich in half per my request. The parking was plentiful. The staff was super friendly and attentive. All and all a good sandwich which definitely compares to a Philly sandwich but this one had extra cheese! read more

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Got here at 1:30pm on Sunday (4/27). Three employees in there. They say their system is down and "we can't be taking no orders." No sign on the door or anything. They should probably close and send the staff home or at least lock the door and put a sign up. read more

The sandwiches here are truly a cut above. I like the vegetarian, Richard likes the turkey and cheese. Pick up or delivery both work great! We get wheat bread, but there are several choices. This is our go-to impromptu lunch. Yum! read more

In order the number 16 which is the Philly chicken. I left and my sandwich only had vegetables on my sandwich. So I guess I got a vegatarian sandwich. That's not even on the menu. I was pissed. read more

They were super backed up and only had 1 person available to make sandwiches, Fortunately that person was Geraldo. He was able to help everyone including myself who had placed an order to go order online. And did the whole thing with a killer attitude Very thankful for him and his service. read more

Great customer service and my sandwich was very tasty!! Next time I want to try that crispy bacon.

Always get my BLT with mayo vinegar and oil and it comes out consistently good every time.

This review is only regarding the chocolate chip cookie. The cookie is tiny 1.25 ounces coat $2.19, a bag of chips ahoy cookies 13 ounce coat $4.99 (sale $3.99), Jersey Mike's should be ashamed of themselves. This is a ripoff. I made an online purchase, so I didn't see the cookie until I picked up my order. What a shame. read more

Jersey Mike's Subs - A cookie and receipt - Sandwiches Near Me - Long Beach, California

Generally, I do enjoy a sub here. Today, not so. Getting ready to pay $13 for a number 9. Eeeks, stop! Just at the point of topping, the lettuce is brown. I mentioned what I see, the young man continues to assemble, I had to put a stop to this sandwich because paying that much should not have anything rotten in it, and now I'm questioning the quality of the meats and other ingredients that way in it. I just walked out and explained to them that they shouldn't serve anything like that. Makes me think that people ordering online don't have a recourse after they receive it. I'm glad I was there to order and see what exactly the ingredients are read more

They really produced a quality sandwich every visit. The customer service is always on point and the ingredients are fresh. Location is clean and I love there rewards program. Definitely check this location out if your in the area. read more

After setting up my account with JerseyMike's, I placed an order for two subs on Friday 1/7/2022 for pick up at 8:07pm. Got confirmation message, but when I reached the store at 7:55pm they refused to prepare my order. The lady said they are closed.  A simple message of order cancelation would have been good customer service. I world not have driven all the was to this location. A misspelled handwritten note on the door about closing early is not enough if you are taking online orders. You need to figure out a way to convey the message to customers who have placed online order and are on their way to pick up. Now I have to wait and figure out how I will get a refund for my order Jersey Mike's your customer service needs some major revamping. Just don't blame it on covid-19 because none of your staff had masks on while they were inside the store behind the service counter. Very disappointed. read more

Jersey Mike's Subs - Avoid this location. Not dependable. - Sandwiches Near Me - Long Beach, California

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Although I don't like their unique spread they put on all their sandwiches still giving them a 5 because the staff is great. I order lunch for my staff on Friday's. We tried to order our lunch via website, but something was wrong. We called the order in and come to find out our order wouldn't go through because this location doesn't make wraps yet. The guy was super cool and said he'd make it for us for the misunderstanding. I ordered the Sub Club. Simple. Fresh ingredients. It was great. read more

Jersey Mike's Subs - Sandwiches Near Me - Long Beach, California

Doing something nice for the office, I ordered 7 sandwiches. One of which was to be the mushroom swiss. They gave me chicken instead. So much for my preferences to avoid chicken. Another sandwich had what appears to be a bug baked into the bread. Sigh. read more

Jersey Mike's Subs - Appears to be a bug baked in the bread. - Sandwiches Near Me - Long Beach, California

I want to know why I paid $5 for extra meat, and this is the sandwich I got...HOW is this EXTRA meat; I would hate to see what I had gotten for normal meat! We are FREQUENT Jersey Mike's patrons, but this might change my mind! :-( read more

Jersey Mike's Subs - How is this EXTRA meat??? - Sandwiches Near Me - Long Beach, California

This place can be horrible if one thing goes wrong. There is no recourse, there are no consequences. When I arrived they told me they were out of gluten-free bread I was told I would be given a refund for a sub I ordered through the app. The order contained several. Items. They waited until I arrived to ask me if it was ok if they made my sub into some sort of rudimentary salad. I said no, just give me a refund on mine and let me get the rest of the order. By this time it had been 20 minutes at least. When I arrived I assumed all the subs were completed as mine was already in the works and they were putting the final touches on the salad that lay in a Styrofoam box. Give me a break JM. Styrofoam??? There was no manager there so they called to see how to do a refund. As the three of them tried to figure out how to do this no one did anything else productive. Finally, I was approached and said the refund was complete. I then paid for the two remaining subs and thought they would be handed to me. They said, "oh no we haven't started them yet . I said, "but there are two on the counter; that is not them?" You motioned to them when you mentioned the rest of the order". I don't want to say that cliche saying about a long story... 5his could go on. Point is. It was a mess and I don't blame those poor young kids. I blame the management. Both the store and regional, as well as corporate. But, believe it or not, that is not my gripe. My gripe is, it has been over one month and I have yet to see the refund. I've called the store 4 times; and, corporate twice, where they proceeded to transfer me to customer support, where I was informed that nothing could be done because it wasn't a gift card. Fact check this. It's true! I mean, that is what they told me. I still have my refund receipt. They said to dispute the charge. My bank says if I do I have to cancel my card. Do you know what a pain that is??? read more

Employees were great and efficient! The only complaint is that their AC is not working!!! It's July and there's no air conditioning!!! It's hotter inside the restaurant than it is outside! I feel bad for the employees working so hard in that heat!! MANAGEMENT NEEDS TO FIX THAT ISH!! Poor employees!!!! read more

The sandwiches are fat! Which is good, they give you the wrapped sandwich in a bag and place it on a separate paper bag with seals on it. The avocado was rock hard on my which and that nearly broke my tooth read more

Jersey Mike's Subs - California Club Sub - Sandwiches Near Me - Long Beach, California

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This is actually hilarious. This costs 10 dollars?? What a sad excuse of an entree that I have received not once, but multiple times from this specific location. I recommend you to go waste your money somewhere that actually cares about the quality of the food they produce. read more

Jersey Mike's Subs - What a "quality" 10 dollar wrap looks likes! - Sandwiches Near Me - Long Beach, California

This Jersey Mike's is the best one in the area. They greeted me once I came in and took my order professionally. Matthew is the kindest, he made my sandwich beautifully. I recommend this location if you want to grab a quick lunch. read more

Wow -the guys behind the counter just now could not have been more professional. I'm a veggie and had trouble ordering, but they were so kind and courteous thst I didn't even feel guilty for being a soyboi :D -Thanks guys! read more

I love jersey mikes club sub. I often crave a juicy sandwich from there. YET everytime I am disappointed in the handling and safety of cross contamination. Today they asked me if I want mikes way. I said yes and please add pickle jalapeño and banana pepper. The next guy checks me out at the register as my sandwich is getting finished. I go fill my drink and watch the guy who I paid with not wash his hands and go put gloves with his dirty money fingers. Grabs my sandwich cuts it up and wraps it. Gross! Money fingers on my sandwich . I didn't want to make a scene because it was busy and he was nice. I get home starving and eat a piece of my sandwich noticing NO lettuce no tomatoes no nothing of mikes way. Only the pickels, jalapeño and banana peppers. So dissatisfied. It tasted alright still but it wasn't juicy with vinegar and onions all the GOOD STUFF! I would love another giant club sub made the way I had asked. I spent $21 including the tip I gave. I hope to have resolution if not to let your staff no to listen carefully to customer and to WASH YOUR HANDS AFTER HOLDING MONEY AND BEFORE YOU PUT GLOVES. THANK YOU read more

Jersey Mike's Subs - Sandwiches Near Me - Long Beach, California

Great gluten free options including the bread and they are meticulous about making there is not cross contamination

I walked into this location at 8:22 pm they were already putting everything away, I mean everything. It looked like it was already closed. I asked if they were still open and the girl said they're out of bread, and only had bowl or something. I seen that there was bread behind her on the rack, they clearly didn't want to take any orders. As I walked out they were all staring I'm sure saying something by the look on their face. Might just have to drive all the way to Carson where I get great service. read more

Love the sandwiches here! Nice clean place right next to L&L BBQ.. Staff has always been friendly.. The soda machine drinks always taste fresh.. read more

I tried jersey mikes for the first time in Manhattan beach because it was by the construction site I was working on and I was so impressed by how much meat they put on their sandwiches that I came back to this location by my house.. I was very disappointed when I opened my sandwich after the gym tonight and there was maybe 1/3rd the amount of meat I got at the Manhattan beach location.. I hope the manager reads this and makes it right because I'll only be going to the location by Manhattan village from now on if this is the skimpy service other locations offer. Manhattan beach location has almost 10X the number of yelp reviews and much higher ratings as well. Take the drive if your in the mood for a real sandwich and check out the other location read more

They were on it today. Moble order done in minutes. Which was amazing, as I was running late for my first day of work. Because of them, I made it on time. Thanks Sative, Lyuri, and Josh!! read more

I love Jersey Mike's, but this particular location has some of the lowest quality sandwiches I have ever had - even compared to Subway. Save your money - the one on Ximeno does a way better job and isn't that far away. Trust me. I have eaten here three different times (because it's slightly closer than the one on Ximeno), and each time has been a disappointment. I don't feel they traintheir staff to care or management doesn't care. Likely the latter. read more

Most flamboyant sandwich i've ever had. absolutely delicious. she sang me what's up DULOC part 2, ruby is the best worker ever. mikes famous philly is the best thing ever don't even fight me on that. the agave soda is always great. ruby also looked me in the eyes and made me feel very seen while ordering my food. wonderful personality 10/10 would recommend, fantastic vibes. i just know she's a virgo, such a maternal figure. she doesn't just MAKE the mikes way, she IS the mikes way. she should legally change her name to mike. wonderful sandwich just fantastic all around. read more

Jersey Mike's Subs - love letter specifically curated for me - Sandwiches Near Me - Long Beach, California

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Went there yesterday and ordered a number 8 like I always do get to the end of the line and ask if there bacon he says no then puts the other half of the sandwich together and still charges me for a number 8 if you knew that why not let me know so that way I can order something else made no attempt to offer or let me know or even make more bacon read more

Sandwiches are always good. This is nearby my work and I typically put my order in ahead online to save time. I'm limited during lunch and every time I decide to take a risk and order they always lag. I got my email after my order and it said pickup at 12:09. I'm still here waiting for my order and it's 12:20, they're slow here. I never get my food on time. If you're going to come here for lunch be prepared to wait or order very much ahead of time. read more

I love jersey mikes sandwiches, being a sandwich that actually tastes fresh and flavorful. That and they support of nice things like hospitals, holidays and such when they fundraise. Nice, clean new location in an area I grew up in, although admittedly a place that does have some homeless people hanging around. I always recommend the #6, the roast beef and provolone sandwich on whit bread, mikes way with mayo. Their cookies and brownies are also pretty nice. read more

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Stopped by b4 we hopped on the freeway to head home. My hubby is a regular patron at the Sacramento locations. Upon entering, we were greeted by every employee behind the counter. It was a delightful salutation. We ordered our sandwiches and made small conversation while they were being prepared. Since it was my 1st time, I received a free cookie...I love gettin free stuff, so that made my day. We were given our sandwiches and left. I ordered the number 6 sandwich. A reg sized roast beef w/ provolone cheese. Because this was my 1st time, I was unfamiliar with how the sandwiches are dressed up. My sandwich was ok. A little dry. I could've used some mayo and/or mustard on either side of the bread. The meat was plentiful. I prefer my meat a lil seasoned. They asked me if I wanted it Mike's way, meaning all the produce, salt and pepper, oil and vinegar. That combination did kick it up a notch! So I ate half of my sandwich, and I'll eat the other half sometime on the ride home. I will try Jersey Mike's again and hopefully I remember to ask for mustard and mayonnaise. read more

Jersey Mike's Subs - Jersey Mike's - Sandwiches Near Me - Long Beach, California