This review is limited to the drive thru service. Crowing that you have two drive thru lanes for customer convenience is just a bunch of hooey. If you don't increase the number of windows to pay and pick up it's not a "convenience" , it's just more waiting in line. Plus, someone needs to remember that a customer's special order (e.g., no egg on the McMuffin) is meant to be adhered to. I keep getting the wrong order here. It's read more

I order a food and it takes forever after 50 minutes of waiting at the window they still have my order wrong and the ask me like ten times what order was it like they must me high or something read more

McRibs had hamburger buns , no extra sauce , fries were old and brown , sodas were watered down no ice cream? You would think after several complaints they would get the hint that something's wrong ? N O P E ! read more

McDonald's - Burger buns , no extra sauce cold ! - Fast Food Near Me - Long Beach, California

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Actually the worst drive thru in the area, cashiers and kitchen workers are so lazy. I realize they don't care costumer service..... literally they don't deserve over 20 per hour. read more

Saturday 6/29/25 This place is horrible! Placed my order at 9:50am through the kiosk. There is ONLY 5 - 6 people waiting to order /waiting to order and have yet to receive my order. 10:20 still waiting for my food and I have no choice but to walk up and ask what the hold up is. I was given my food. Literally had to wait 30 minutes maybe longer if I don't speak up. Won't be coming back to this location anytime soon. This is unacceptable... Definitely won't be coming back any time soon! read more

If I could give it a zero I WOULD. Just spent $20 on CRAP. I ordered 2 of the chicken wrap combo and it was so disgusting. Super dry chicken, black rotten lettuce and barely any cheese. Such a bummer because I'm really hungry but I cannot stomach this. Fries are soggy this was just horrible. DONT GO HERE read more

Just picked up my food about 2-3 minutes ago and I gotta say they must really not like handing the right condiments out. This has been the 3-5th time in a row first they would give me the right ones but be absolutely stingy with them now they're not giving out the right ones completely?? Wouldn't recommend coming here if you like your sauces exact read more

Just got my meal from the place I've never have McDonald's this bad EVER. I ordered 2 chicken wrap meals and our chicken was absolutely dry, 2 of our wraps were missing cheese, and the lettuce was GREY. I took one bite and I was instantly grossed out. Im still baffled on how you get chicken that dry!? The only seasoning that I could taste was pepper. If you love dry peppery chicken look no further. read more

WOW! Ashley, John, & Diego were amazing workers! So helpful and professional, Ashley was especially very kind. All of them. Raises now. Highly recommend this location! read more

I'm here at 4:06am and there no one to take my order and the menu says back soon on all items read more

McDonald's - Fast Food Near Me - Long Beach, California

While this McDonald's is nearby and easy to access, the service is consistently poor. Orders take forever, and I've rarely had a good experience here. I honestly wouldn't recommend coming to this location unless you have a lot of time to wait. read more

I understand the standards are low at a fast food mcds in the hood but this is ridiculous. Was this spicy chicken dropped? Is the oil dirty? I can't even explain what I'm even looking at and how this could be served. This is a health hazard and disgusting. I need my money back cause I'm not going out my way to return this or get another sandwich in this dirty a** store. read more

McDonald's - Fast Food Near Me - Long Beach, California

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Do not order from here warning! If their restroom is nasty with so many days of unfix sink issue that the smell is so strong it made me want to press charges cause its like a stinky bomb! I had to used tbe bathroom do and then i lost my appetite plus the smell lingers in dinning room. I told tbe manager in charge to not even allowed no one enter like that there is not even soap, she was like oh no soap,and send someone but her reaction to the smell was like neutral like she doesnt care or can not do anything about it. So now its upnto us do we really want to catch a bateria in our food? Cause those employees who are preparing our meals also go into the same bathroom. Think about it I surely dont need no bacteria in my kids meal. read more

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Fast & Reliable service! John and Geo are doing a great job in the drive-thru lane! They went above and beyond in helping me with my questions on prices and making sure I got what we were looking for! Thanks guys!! Keep doing a great job! read more

McDonald's - Fast Food Near Me - Long Beach, California

Just spent over 35 minutes in the drive-thru to receive my order. Customer service here is atrocious and McDonald's, as a corporation, should shut this one down. read more

11/6 decided to give this place one last try due to desperation and wow! Ordered two hot cake meals to go and they for the thousand time did not include any syrup or utensils. I will never return to this location read more

I am 10 for 10 on waiting in the special parking sport to get my food in the drive thru... alway an issue at this location... can't use the mobile app here read more

McDonald's - Wait time - Fast Food Near Me - Long Beach, California

I've lived by this location for over 5 years now and it's very convenient to go too, but my god...... rarely do i ever get a good experience here, and at this point the only person I can be mad at is myself cause i should know better not to come to this location! And the poor people that take the orders it's not their fault! it's the dimwits in the back making the food just throwing whatever into a big and then giving it to you..... just stay away from this location at all times read more

I'm not surprised this location has one star. These people have zero customer service and I don't know why they chose the morning shift along with working customer service. Praying y'all find a different passion. She said after I asked for her name.. "You don't need my name!" Then walked away pressing the headset saying "You guys the customer at the window is being bitch!" Not realizing the window was open. read more

McDonald's - Fast Food Near Me - Long Beach, California

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They messed up my order! I asked and paid extra for cheese. They gave me a sandwich with JUST cheese. LIKE IF I WANTED JUST CHEESE ID ASK! I'm never coming to this location again, avoid here at all costs!!! Also the order took way too long. read more

McDonald's - Dry ass McChicken - Fast Food Near Me - Long Beach, California

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There are always cars being shuttled over to the side from the drive thru because they're too slow to keep up - even when there's nobody else in the line. Even then they still manage to mess up orders. I'm surprised they don't cause more accidents with these silly games they play with people trying to get around cars stuck at various points of waiting on either side. read more

Very courteous employees the employees were very accommodating and clean atmosphere. One came to the counter and told me it would be a few minutes because decaf was brewing read more

You will not get your food. Straight up. Sit down restaurants are faster. The service is the absolute worst. No one cares. The community would be better if this place were to shut down. I wish this spot would shut down. read more

It doesn't matter what time you come to this location, you're going to wait at least 20 mins for your food. The staff are unorganized and the management could work on establishing a more productive system.. I'm not sure if there's a shortage of condiments, but they sure make it seem like it. Fast food turned into restaurant prices and wait time. read more

Whoever was working the night shift last night (August 16) around 8pm did a really good job working as a team. I hardly ever eat fast food like McDonald's, but there's always that one random day that my husband and I crave the fries - and it was last night. We placed an order through the drive-thru, but I noticed on the screen that my special request for my cheeseburger was not entered. So as my husband and I drove to window 1, we let the sweet girl know if the other guy added my request. She said that he didn't, so she added the request for me. She even took the time to make sure to tell the rest of the team about the special request. I really appreciated her doing that, because every time I've gone to other locations they always mess up my order or they just say they don't know what I mean, It seems that not everyone knows what a "steamed bun" is sometimes, and it makes all the difference for my cheeseburger. We paid and went to the second window to wait for our order. It definitely came in a timely manner. We had also ask for "no salt" for our fry order since we have to limit sodium in our diet, and thankfully, they did just that. Our fries came out piping hot with no salt. I've been to other locations where they just get lazy and double fry to try and "remove" the salt somehow, but it just ends up being way too greasy and inedible. And guess what topped everything off? The ice cream machine was working! You bet we took advantage and ordered ourselves an Oreo Mc Flurry for old times sake. We both hadn't had a McFlurry in what feels like a decade (cause they're always "broken" in most locations). Overall, last night's staff did a really good job. I don't recall ever having a super pleasant and satisfying experience with McDonald's where they hit all the checks and made sure everything we had was as we ordered. Thank you! read more

McDonald's - Fast Food Near Me - Long Beach, California

The owner, who apparently owns several McDonald's in Long Beach, must be proud. I bet when aasked as a child, what he wanted to be when he grew up, it was to own several 1 and a half star McDonald's. If you will it, dude, it is no dream. This one in particular is just the worst. I've had issues in the past with the long wait, but this one just cinched it for me. How are you going to make someone wait 20 minutes for their food and then when asked what the delay is, they ignore you and walk away before you have a chance to review your food for mistakes. And oh boy, we're there several mistakes. Just awful... terribly awful. I'll have to drive to the better ones outside of Long Beach. At least I'll wait half the time with the drive included and avoid this headache. read more

McDonald's - If I knew I'd get ripped off with fries, I would have ordered a medium like my husband. - Fast Food Near Me - Long Beach, California

Went through the drive-through and when I had to park on the side of the drive-through which happens sometimes. My problem is they served 6-7 newer cars that were behind me in line before they gave me my food and I was there for about 10+ minutes. Kinda upset about it tbh since my Order was just fries and nuggets. I still don't recommend this place read more

If I could do zero stars I would. I was waiting for 20 minutes for a coffee and 2 sausage egg McMuffins. I had to give my receipt to an old lady and told her to have my food because I was going to be late for work. Just horrible. Lost a customer because this is not my first time waiting this long. read more

Just left this McDonald's after being in the drive-thru for over 30 minutes. I wanted to give them the benefit of the doubt (like, maybe because they're closing soon or short-staffed), but they had the audacity to hand me fries that were cold. Not warm or even sorta warm, flat out COLD. Like they bagged them the second I ordered and they sat for the entire 30 minutes. Unacceptable.* *I believe that as a society we shouldn't expect too much from fast food, but hot food served cold is going too far. read more

so I went to McDonald's on Del Amo and Long Beach Blvd in Long Beach to order a Steak Bagel. Not only did I have to wait an additional five minutes, but when I got to work and opened the package the Bagel was burned. I immediately called the store no answer of course and I emailed McDonalds to let them know about my experience. No response and has been over a week. if you want fresh made food from a McDonalds drive five minutes away and go to McDonalds on Carson Street and Paramount Blvd in Long Beach where they always get it right... read more

Wow plenty of 1 star for this spot. I think I know why, maybe they were all day orders. I only dropped by here once at the stroke of midnight, ordered right away, pulled to the window, got my meals and left. All in under 10 minutes. Probably night order is faster. read more

The food is decent. Not very seasoned but not the worst. The wait time isn't extreme as other places. Especially in the drive through. The price isn't bad for a takeout place though. The service isn't the absolute worst out there. The restaurant itself is clean but could use some organizing. read more

Service at this location has to improve , the kiosk machine doesn't work and workers are yelling for everyone to use the kiosk instead of having proper customer service and guiding and helping , the workers look stressed and need help , they look short staffed . This location needs to do a better job at its overall environment if not just close the place down . read more

Theres a lady in the drive thru white lady very nice and friendly always does a great job always polite .we come out of our way to come here because her service is awesome great. That's a customer who's trying to lie on her and say she said something that I know she didn't say cuz she doesn't talk like that get a life cuz you always say you don't have one if you have to lie on people just go somewhere else and have your miserable life there I've been a customer for 6 years and she's awesome and great so stop lying on people that McDonald's is awesome and they have awesome employees like her and the other lady you took a picture of get a life stop lying very very beautiful picture of them two Great employees at this McDonald's read more

I work nearby and get lunch when I didn't bring any and sheeeesh! Let me tell you- they take forever EVERYDAY I do go This last time I ordered ahead on the app for my lunch and they still took 25 mins Thanks for giving me 5 mins to eat lunch read more

Food was so good. Fries were crisp, nuggets were crisp, and sprite was BANGIN. 10/10 would eat again

This location is very unprofessional , you can hear the staff talking about orders and complaining about people's orders. They messed up on my order and I can hear them being disrespectful towards the manager and complaining about my order. I got very upset after waiting for them to correct my food. I finally flipped out and demanded a refund m, the manager is one foot out the door and seemed to be over it. To top it off I wasn't even refunded my complete money and walked out negative $4.00 read more

I just wanted to reiterate how HORRIBLE this McD's is...here's my hash brown ordered at 6:15am on a Friday morning (should be a prime time for freshness)!!! I like to add the hash brown to any sandwich or break burrito. This thing has frost note all over!!!!! Potato on the inside was gray, yuk!!! Please step up your game!!!! You're location is so so convenient!!! read more

McDonald's - Frost bitten hash brown - Fast Food Near Me - Long Beach, California

Brought a large group (49 orders) to get breakfast prior to having to catch a ferry at 6 am. Lobby not open and bus will not fit through drive thru. Melissa, the manager, was extremely accommodating! We were able to place our order and pick up. She was a life saver! Thank you for your hospitality and helping feed 45 teenagers! read more

This is one of the worst location I've ever been to. It's been 20 minutes and they don't know my order. I only order fries and nuggets and they've been letting me sit here for 20 minutes.. I'm asking for my money back.. I'm livid for wasting all this time. I'm never gonna come to this location ever again.. read more