Fast drive thru in Layton, hill field road location. Best value is order a kids meal even if your not a kid and something off the $1 menu. You will even get a toy. Fries were hot and addicting. Ask for ketchup or you may not get any. Friendly service. read more

McMuffins are ALWAYS HARD and more expensive than other McDonald's. Also don't ask for more than one jelly packet. You're gonna get a handful of attitude and then told no. I get that it's McDonalds and you should have zero expectations -- but stop making your muffins so damn hard!!!!! Breakfast in garbage because I couldn't chew through a brick. read more

Sitting here in the line waiting for someone to take our order, while 3 cars on the other side have gotten theirs taken. Have our code ready and everything while watching other people being served before us. Very unhappy. To top it off, they didn't even put the Monopoly sticker on our Large drink. read more

It looks nice. However very dirty. Every table filthy and trash on floors. The whole hour I was there not one person came to clean lobby. Was not even busy. As for the employees all you can here is them yelling at each other yelling they going beat up customers or they hope these clowns don't order a lot. The manger was rude with every interaction. Including telling customers to fuck off when they tried to order breakfast at 1032. If you order on the kiosk they won't even bring it to ur table. Kinda the point of the table tents. read more

I've been to this McDonald's several times I have never treated so badly in public in my life. Management was rude, disrespectfu, didn't deal with my problem. Drug the visit out just rambling about off topic personal issues I didn't need to know about. I'm pretty sure it was Shannon. Worst experience of my life. I sure hope she cleans up her act. I'm not one for irrational DRAMA! I don't think I even ate my food that day. Due to the awful experience. The ambience all around was stressful and uptight. I recommend you avoid dealing with the " manager". read more

I have to give the workers there as many stars as possible. They are in an impossible situation. Not enough staff, not enough pay. The corporation gets their money. The franchisee gets their money. The owner needs to get their ass down there and work. Their family needs to work there. They are working their asses off. The drive thru is always busy. Shame on the owner. read more

The service is what you come to expect from McDonald's employees but this place was one of the worst. Not only did the mess up the entire order it took them 20mins to fill it and the employees just sit and ignore you when you try to talk to them. The condition of the place was gross, I don't think they intended to clean up anything until after the place closed for the night, at least I hope they clean up. I really wish there was a number to call or a email for the owner of this establishment. The health department should really do surprise inspections of places more often. read more

I just watched the employee hide in the back, pretending not to see me so that he doesn't have to help me at the drive thru. After 20 minutes I just gave up. read more

20 min wait at 4am? Why? I don't even understand. The owner/manager needs to have a talk with his staff. There were 5 cars literally parked in the driveway just waiting...smfh read more

Missing double cheeseburger on 31 Jul 204 at 1:09:47. I was on lunch break. I did not see the missing item until I already got back to work. The fries were good but I did not get to eat my lunch. read more

This McDonald's is one of the better ones in Layton, our food is always hot and fresh. We go through the drive thru, they are friendly, and fast. Coffee is hot which is a must. We've never encountered an issue here, we even buy bags of ice here. read more

If I could give less stars I would. Also let me start with I'm sad I'm even wasting my time doing this but I hope other people see this and STAY FAR AWAY. I'll be the first to admit Mcdonalds is very hit and miss I worked at one for 5 years but this place is nothing but garbage. Literally ran by the trashiest humans I have ever laid eyes on these mongrels don't even have the audacity to try and make the customer happy in any way shape or form. Get some help because otherwise your better off going bankrupt. read more

Food is sub par and they can't count to 4 when ordering the chicken nugget happy meal. Employees licking fingers while serving food.

One hour in drive thru. Got home just to realize I spent $12 bucks on two dried out hamburgers that aren't even big enough to fill me up. The buns were to hard to even bite into. read more

It's rare that I feel compelled to leave a bad review but this place has been really frustrating. I understand things break down, don't work out, but it seemed like 4/5 employees simply don't care. It took over 30 minutes to get our food - this is not an exaggeration. People were just texting, getting drinks from the machine, and joking that customers were driving off because it was taking so long. Place was a mess, some smelly liquid all through counter area, and even just barely meeting expectations of getting what you pay for was not even met. From a management and operational standpoint, this place cannot stay open for read more

McDonald's - a kitchen with a lot of counter space - Fast Food Near Me - Layton, Utah

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Bull crap messed up order but no refund customer service is horrible. I would not go there again no stars even though it makes me

Waited almost 30 minutes for food. Ended up getting money back and leaving as we could see there were 5 orders ahead of us on the screen. The entire time we waited, we saw 3 orders come out. That's it. The drive through was moving though. We probably would've waited upwards of 45 minutes for 2 cheese burgers and one fry. Absolutely ridiculous. read more

Microwaved food, VERY rude and unprofessional and called me a "Fat dumb bitch" for getting a refund on my order. Jennifer, the manager, lied like crazy and was swearing at me under her breath NON STOP to the point I was worried about her becoming physically aggressive as she also kept talking over me and belittling me. Employees smelled heavily of Marijuana and were hardly cognitive. Issues I had with the food: Fish Filet was disgusting and microwaved. They also forgot my nephews juice pouch for his Happy Meal and refused to awknowledge they messed up at all. Please get better staff!!!! read more

I believe that the manager needs to have better communication. He didn't address me and he was talking to me and I didn't know any kind of get upset about it. In addition he talks down to his staff and it's not appreciated by a customer or allie. on the other hand the employee that was helping me was very nice and very concerning. Great job! read more

The ladies working the drive thru last night need to be Recognized for their outstanding attitudes. I was using a coupon and the McDonald's app. The drive-through was full and when I pulled up to the window Diamond was friendly and processed my transaction easily and without attitude. Diamond your personality shines even through your mask! Using coupons I often get attitude from cashiers. Renee was working the food window and she also was a friendly and when a mistake was made on my order promptly apologized and made it right. I want management to know this duo was awesome and did not show signs of being exhausted even though both lines were full and it was after 9 pm when I drove through. read more

They fill their fries to about half, the lady at the drive thru had to ask our order about 5 times. Then when I go to eat my fries I find three nice long hairs in there. A nice alternative to eating the fries read more

Painfully slow for a fast food restaurant. Drive through was a half hour long. Very frustrating .

HORRIBLE service. There is always at least 10 cars in line and they DO NOT move. There's always a bunch of workers inside but somehow no ones order is being taken. There is NO excuse for the service being this bad. Management needs to be fired and replaced with someone who is competent enough to keep a FAST FOOD restaurant moving faster than if I went to Ruth's Chris and ordered a steak to my liking. I've seriously never seen service that is this bad. Let alone at a McDonald's. read more

Waited 25 minutes and still no food. There wasn't even an employee in the front to take care of any customers. I finally handed my receipt over to this mom and kid because I was going to be late for work. So now I'm at work, hungry, and super annoyed with the shit service at this McDonald's. read more

I buy iced coffee from the store almost every day and today was unbelievable. The girl at the window first tried to argue with me and tell me that the car behind me was my order and I told her it wasn't. She then could not run my credit card and said I had to have the debit card number for it and I said please run it as a credit card. I can't do that it won't take it as a credit card. I run this credit card every single day and use it to buy coffee at this exact location. And then take a look at my sandwich That cost me $4.75. I asked to speak to a manager and she said she was the manager. My sandwich was burned beyond burn. The next girl argued with me. read more

McDonald's - My sandwich - Fast Food Near Me - Layton, Utah

never fucking order from this store off doordash I order from this store multiple times a week and I've about had it with this location they don't give you the right orders they don't give you the drinks they never even make the food right I just ordered yet again from doordash tonight to a bag that was completely sealed to show up at my door with no fucking drinks my order was plain and simple 2 FUCKING DRINKS and when I call the store everyone I always have a manager on the phone who is a complete bitch that tries to blame it on doordash I work for Taco Bell I work in the food industry I know how it works but I have never had so much disrespect when trying to handle the situation from your manager at this store next time I'm coming in fucking person I should come in person tonight but I'm not trying to make a scene but this store is fucking bullshit read more

Absolutely horrible. Worst service & incredibly rude. Something needs to change. Don't come here

It's not like me to put terrible reviews on Yelp, but I have to say something about this McDonalds. It is by far the worst McDonalds, or any fast food restaurant that I have ever been to. They've put a lot of money into a recent remodel at the sacrifice of their food. They've made multiple mistakes at the drive through as well, and have been unapologetic about it when I called and complained Never been a huge McDonald's fan, but do an occasional breakfast on a morning where I'm in a hurry to get up skiing. I ordered the breakfast burrito meal and the size of the breakfast burritos were no longer than the cordless mouse I use with my laptop. Check it out! I posted it to their page on Yelp. Yep, that's a 3.5 inch mouse. No more of this place for my family. Ever. Again. read more

McDonald's - Really? Yep, thats a small wireless mouse next to the huge breakfast burrito from McDonalds! Somebody is really skimping on the portions. - Fast Food Near Me - Layton, Utah

Alway cold old dry French fries , even when I asked for fresh hot ones. It's not possible fir them I guess!

I've never been at a McDonalds that took almost 30 minutes for a simple hamburger and cheeseburger. The staff is almost impossible to flag down and no one is ever at the front. One of the employees dropped food on the floor, shout an expletive, and pick it up to give to the customer. I wish I could say this was a rate occurrence, but from the several times I've been at this location, this appears to be about par. read more

Avoid this location at all costs I came through drive-through order my usual, hot coffee. The lady hands me my cup she did not even secure the lid. It spilled all over on the top of my hand and I'm sitting there in pain and she's like frozen. don't know what to do. I hand her the cup and told her she did it secure the lid and all she said was oh I'm sorry I'm so sorry and then she wipes the cup off attempt to hand it to me seeing that the lid is still not secure how brain dead do you have to be if you can't even Get the concept of how to secure a tight lid on a hot coffee cup can you say lawsuit I asked to speak to the manager and the manager was like are you OK? I was just burned and then she tells the girl just make her another copy. She didn't even apologize. Not even say thank you I'm so sorry. Have a good day nothing like I know you hate your job probably on your period to again. Can you say lawsuit avoid this location at all costs. read more

I know, I know. Why is Kyle reviewing another Fast Food place? Well, my experience was horrible, that's why. I came in here for a before movie cheap snack. I waited in line with no one in front of me for about five minutes before someone came up to the register and asked me what I would like. I had to repeat myself three times before she finally got it. I waited for the person I was with to finish ordering (same lovely process) to go sit. The food itself was regular McDonalds meh and the store iself was pretty dirty. Save yourself the empty calories and find somewhere else. read more

This is the slowest service I have ever gotten at any fast food establishment ever! It wasn't just once but every time I've been there I end up waiting 15 minutes for my food... read more

While the other McDonald's were closed (don't ask me why they just had cones both the drive thru late at night), this one was open. Not only that, they were pretty fast at payment and food. Delicious, yummy. Thank you McDonald's!!! read more

Literally every single time I order they forget at least one of my items. And yet they make more than a certified nurses assistant!! Make it make sense !!!! read more

Ive been a big McDonald's fan since the 1960s but this one always disappoints especially if you go during slow periods. Dead fries is my biggest complaint followed my order mistakes. Their french fries are the best if they are cooked crisp and served quickly, the ones I order are warm and mushy. I throw them out. I order everything without ketchup which works there about half the time. so why bother read more

Horrible service. Lady just took order $30.00, didn't say thanks, come again, nothing. Very clean and food was good. Probably better with other workers. read more

If you ever want to get the wrong order, guaranteed, go to the McDonald's on Gentile. Holy crap are they incompetent at that one! I've lost track how many times they've gotten it wrong in one way or another. This most recent experience was the "last straw." I have to warn the people! Well we ordered our food through the app, and checked in when we got to the parking lot. It took over 15 minutes to get the order, and we had to call before they started packing it up... it was missing items, and half of the food was cold. This is like one of those bizarro-world fast food joints that goes out of their way to mess up. Seriously... "average of 5 minutes," my gluteus. read more

Prepare to take a nap in the drive through I was parked for parked for 20 min, and when you finally get a chance to order your food they take forever to get your order and make everything complicated, do not recommend, I just ended up driving away read more

This place always has an excuse. Poor service long lines. The past few times the excuse is cash only. That the teal is being changed. If it is working chances are the order will be messed up. read more