This review is for the 1755 Columbia Avenue, Lancaster Pennsylvania location. Apparently the owner and staff here are unaware, but it is called FAST FOOD! I came here for breakfast about two months ago. As I approached the building I saw a long line at the drive thru, thinking it might be quicker I parked and went inside. I don't remember how long it took to take my order, but I waited more than 20 minutes longer to get my food. My order was not large, two sandwiches and a drink. They tried to charge me for two sandwiches separately until I told them the sign reads 2 for $4. I was not the only one waiting this long, as I looked at the other customers we all were saying/thinking "WHAT IS GOING ON HERE?" Two days ago I thought I will give them another try. As I approached the building I see cars parked in front of the building and in front of the drive thru window where you pick up your food, hmmm I wondered. Driving around the building I see no cars in the drive thru line!!! I place my order, drive to the first window, pay for my food and drive to the second window to pick up my food. I am given my drink and told to drive forward and park behind the other cars that were there when I first approached the building. I asked why do I need to drive forward and park? I was told they are participating in a contest and the faster someone drives away from the window the better their score in the contest. Is this how they address this situation by trying to MAKE IT LOOK LIKE THEY ARE FAST, WHEN THEY ARE NOT? I did not drive forward and got my food in about three minutes, while the cars in front still waited. Today, for some reason, I give them another chance and I find my self back in the drive thru line, same situation as two days ago. Again I am told to pull forward. I said I will wait here and I am given a look like I am being difficult and am told "IT WILL TAKE LONGER IF I DON'T PULL FORWARD." My reply was "GOOD". Again, I get my food in about three minutes while the cars in front wait. It seems that pulling forward and playing their game will make your wait longer. Why not figure out how to serve EVERYONE in about three minutes? I suppose serving customers in a REASONABLE amount of time isn't the priority here. The people who work here are probably very busy splitting the atom and curing cancer instead. LOL Also pay attention to what they charge you. Today I was charged $4.08 for a sandwich that is listed on line as $3.19! I know that is only a difference of .89 cents, but be aware this is what they do. Win contests for being fast BY BEING FAST! Stop trying to or overcharging your customers! read more