IF a zero were available I would give this McDonalds a BIG zero. If you like your French Fries hours old, cold and wilted, THIS is your McDonalds! You'll LOVE it. Oh, and if you want your chicken strips INEDIBLE?? They were dry, cold, and stiff as a piece of old shoe leather!This is your place. I do have to give them credit though because the Diet Coke was perfect! What a relief! There are too many McDonalds in the area to EVER eat here! read more

Service wasn't great and they screwed up half of my order. They charged me for a ten piece chicken McNugget that I didn't receive and they screwed up my son's burger (put on all of the toppings when it was ordered as plain). They want me to drive all the way back (40 min round trip) to get my money back. If a company screws up, they should go out of their way to make it right, not make their customer go out of their way. read more

WOW FACTOR? Absolutely none! NOT HAVE AGAIN: Don't want to go back. I was asked for my membership code and gave it. I then said I had a coupon for buy one sandwich, get one free. I then ordered the two sandwiches. The clerk said I could not use the coupon because the order had automatically gone to my membership credit card on file and he could not cancel my order nor give me the second sandwich for free. So, I had to pay for both. Really bad experience. read more

The worker at the drive thru was rude. We pulled up to the first window. The interaction was weird. I had to ask for my total before giving her my card. Then at the second window, the guy basically threw my bag at me. No greeting by any of the three workers. We had the same exact experience last week at this location but different workers. My sons food was hot. We went through the drive thru. Not sure what was going on inside. read more

Quick service . No beverage bar!!!!!!!!!!!!!!! Would have given 5 stars if easy refills. read more

McDonald's - Fast Food Near Me - Indianapolis, Indiana

Again same crap service, and this time the manager told me that I was wrong for having to get a refund after being charged incorrectly!! Complete lazy people and employees that a sloppy. Smells like trash inside and out. I don't even know why I bother. I'm surprised they're still in business. Every time I come to this location it's the same, wrong order, wrong charge, or missing items from my order. I'm parked right now outside they're store and two people have had to go in to get a correction on their orders. Seriously! And when you call to make a complaint they hang up. There's no accountability and they don't care about their customers at all. These people are gross!! read more

McDonald's - a receipt in a car - Fast Food Near Me - Indianapolis, Indiana

Absolutely the worst service. How hard is it be nice? Clearly they don't care either. Look at their reviews. One after another of poor reviews except for the fake ones that are obvious based on the verbiage. They need to realize, being that close to the hospital, there is customers going through difficult times and could use some kindness. I will NOT be back! read more

Poor customer service demonstrated by Yolanda. People deserve to be treated with respect, and this associate provided horrible horrible service . read more

Luke warm French ferries that was gross n the cheese burger I got it smelled that went in the trash yuck. I don't understand. McDonald's use to actually care but not any more read more

We came by for dinner later on a weeknight to celebrate the kiddo's birthday. Our food came out fast and accurate. The store was clean and the cashier was friendly. The clincher was the kid telling the cashier it was her birthday. I've never seen this done at McDonald's before, so I'm guessing this is a combination of thoughtful employees on duty, my daughter being pretty polite, and the restaurant being completely empty except for us. As we are wrapping up our meal, the cashier and two other employees came out with a big ice cream cone covered in crushed Oreos. They gave it to our daughter as they sang happy birthday to her! It was so over-the-top sweet and thoughtful! It was very appreciated and made for a great end to the birthday outing. read more

McDonald's - They sang Happy Birthday to her!!! - Fast Food Near Me - Indianapolis, Indiana

Why...do i bother!!!! I asked for iced coffee or no flavor that took seriously 15 minutes!!!!for Dude to figure out how to do it and then my main meal was a kids happy meal no onions extra pickles with fries I don't know what shit they got going on up there but the fries...there were only four and they were extra crispy in gross!!! and no extra pickles why do I bother!!! read more

Franchise owners need to be ashamed.... !1130p , closing at midnight , and thinking it's ok to SERV fries that's way beyond self life .... lights go off on inside at midnight, SHARP... Try serving fresh til closing, not giving scraps to late comers..... not professional!!! At all!! Restaurant business is not manufacturing .... Be fare to your customers as it used to be when I was formally employed there read more

Oh Micky D's ....get rid of the self serve kiosk. Leading people to use them this morning instead of getting personal face to face service is tacky. They have the ability to replace 6 employees with these things. I won't use self checkout in the grocery. I won't use these. Just another way to cut jobs. read more

Don't use the WiFi here!! I was on the WiFi for 25 minutes and an Angry Manager walked up and asked me if I was going to purchase anything or just use his crap-tastic WiFi...Funny thing was, I wasn't even on his WiFi - I was using my own hotspot. My colleague and I just hadn't had the time to get to the counter while we were on our rushed conference call. He interrupted my conference call to berate me and my clients heard it all.. I will never use this McDonald's again..this specific Manager was very unprofessional and rude ...After looking at the other reviews left on here, plus my own experiences I wouldn't advise visiting this establishment. read more

The worst one in Indianapolis . I haven't been in so long because they are so bad , but my son wanted some fries and this McDonald's was the closes to us. I've been in line 17 mins waiting on FRIES. This has got to be the dumbest thing ever. I wouldn't wait normally but I was just curious how long this would actually take. I'm not sure how this one is still not managed correctly. I'm not even gone mention the horrible customer service cause that's a whole other beast. It's now been 23 minutes Smfh read more

McDonald's - The line I've been in for 23 mins waiting on fries - Fast Food Near Me - Indianapolis, Indiana

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Zero stars for me. The food was ready really fast, and there was a reason. My burger was not cooked. Completely raw. read more

McDonald's - I got home, opened my food, and my burger was RAW. Never going there again. - Fast Food Near Me - Indianapolis, Indiana

i wouldn't leave any stars if i didn't have to, the people taking our order was completely distracted and continued to be an issue when we finally got our order. Then it was WRONG in the end read more

I purchased at breakfast burrito today and on the inside I found something an item of some sort that looked like plastic/sticker on the inside of the burrito. Obviously this item was cooked with the contents of burrito. It makes you not even want to eat at certain places ESPECIALLY this McDonalds. #GROSS #The customer service is very poor. read more

McDonald's - The plastic sticker that was found on the inside of my burrito. (M) sticker to be exact. How about that.... - Fast Food Near Me - Indianapolis, Indiana

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This location always has such polite employees and gets cars out of the drive thru in good time despite probably being one of the busier locations. And they have the best unsalted fries in town! They must have a fryer just dedicated to no salt because whenever i get unsalted fries anywhere else, there's always some on them. Not very good if one's diet requires low salt for people with medical conditions such as heart failure or high blood pressure. I dunno what they're doing differently, but i appreciate that small attention to detail. read more

They are really great at providing awsome speed and customer service in the morning at this location in and out in a matter of minutes no matter the line length. However after that midday to evening diff people different shifts and way less quality in food and service I stick to breakfast from here when I'm rushing but I don't bother with any other time here now. read more

This place is a real waste of time and energ. They can barely communicate.I reluctantly went there and as I'm sitting in the drive thru. The lady in front of me was taking an extremely long time. So I decided to pull over and go in. As I'm getting out the car I noticed the lady in front of me in line driving away without picking up an order. The line was backed up with quite a few cars. I went in and I had my app in hand that stated buy one get one free expires 5/29/2022 the lady told me that it's now 2 for $6 . I asked her to look at the app and it expires 5/29/2022 she obviously can't read English because she could barely speak it.And kept saying 2 for $6. As I'm leaving another disgruntled customer walks in saying my order is still wrong! I wish you could have seen this show with a lot of miniature workers.I guess that's the way it is in Mexico! read more

Big sign, dining room now open. Sign on door says come on in. Front door locked. Drive thru was open but took forever. I was just a regular customer waiting to get food. Cannot imagine how any of the food app delivery drivers can pick up anything here. COVID has made things difficult yes, and Yelp asks us to consider this in our reviews and saying everyone is trying to do their best. Fine. Considered. Still giving one star because quite simply this business is being dishonest and making frustrations worse. I understand if you can't open the dining room. But then take down the signs. Quit advertising online that your dining room is available. This city has homeless people that are relying on good information when deciding where to go to get a meal. Walking somewhere to find you can't get in is bad. Being told, oh, just use the drive thru, when you don't have a car, is just cruel. read more

I asked for a fresh sandwich but when I got home and bit into the sandwich the lettuce were brown and old and when I called the location a women tried to argue with me About how she put down fresh lettuce dose this look fresh to you ? read more

McDonald's - I asked for a buttermilk Crispy Chicken Sandwich fresh and when I bit into the sandwich I got brown old lettuce - Fast Food Near Me - Indianapolis, Indiana

I get people have bad experiences at fast food restaurants struggling with staffing issues, but I gotta say. I just had the best double quarter pounder con queso of my life. I don't care about anything anymore other than eating another double QPC. read more

I wish I could give less rating but could not. The only reason why I would even bother coming back was for a young lady helping me. Other were just standing around. One young man brought me my food. I said thank you twice and completely ignore me. No smile no emotion. Yes I know it's a Mc Donald's. None the less it requieres absence of costumer service. Those place has none of that. If you can avoid this location please do. I sure hope that the managers read this. Maybe one day they can train the staff the right way. read more

My straw wasn't sucking in my coke. I figured oh there's a hole; I opened my large coke to find a blue piece of plastic. Absolutely disgusting! read more

McDonald's - Fast Food Near Me - Indianapolis, Indiana

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If you want to go to this McDonald's DO NOT me and my niece and goddaughter went to the McDonald's of of 86th Michigan st. And as we were waiting it took like 20 minutes for us to realize our food was done because they didn't say anything nor did they bring our food to us like there supposed to. And our food was so salty. And as we were eating some teenagers were cussing to the point we could hear it in the BACK of the McDonald's. And when they were done they went into the bathroom (Boy and Girl) in the mens bathroom and they came out and went into the girls bathroom and I had to use the restroom so I went in there and the little girl was ( going to town) if you know what I'm saying. And I tried to tell the manager and he didn't do anything AT ALL. So tomorrow morning I'm gonna call CORPORATE! read more

This location fails me 2 out of 3 visits. I have really got to stop coming here. The order is never accurate! Then when I called in to complain, the mgr assured me that my name would be in their book for replacement food. When I arrived, not only did they make me get out in the cold & COME INSIDE to have my order that THEY SCREWED UP in the 1st place remade, but my name was not even in their book! Talk about inconvenience to the customer. I'm waiting on a return call from corporate! ***5 months later, never a return call*** HORRIBLE CUSTOMER SERVICE! read more

Horrible service, tried to order a new item that is all over the menu and was told "we dont do those!" I replied "huh" to get some clarity on what she meant, lol. And was meet with the classic response "Hold on". Mind you this all happened after sitting on the line of the drive thru for about 10 minutes when it was only 2 cars in front of me when I pulled up. But on the bright side it is plenty other fast food options all right in the same area.‍ and the service at the Wendy's next door was very polite. read more

This review is almost a waste of my time,". I had a concern and the manager on duty started taking orders while I was talking to her. ( why answer the phone ?!) The employee at the window gave me a drink that had be sitting for a while because the cup had become soft. I asked for another fresh drink and he said OMG! What the heck is going on here. What ever happened to ORIENTATION before putting servers on the floor and wanting satisfied customers ! Come on. 86th street get it together!! P.s. The food is always cold too read more

Horrible service by night shift manager old black lady messed my order up in multiples ways and didnt even apologize once wow

i am very disappointed and disgusted. eating my meal tonight...as i bite into my mcnugget A FUCKING BONE i have never found a damn bone in my nuggets. i bought 40 nuggets and i'm scared to even bite into the other ones read more

McDonald's - i am disappointed a done really. mfs just don't care about they job no more i'm scared to even finnish the rest and i bought 40 nuggets - Fast Food Near Me - Indianapolis, Indiana

I placed a mobile order at 11:00 pm after going to Studio Movie Grill and walked over to come pick it up. The signs clearly say that the dining room is open until 12:00 am yet every door was locked. I walked around the dining room while multiple employees would meet my eyes and then look away. There were other customers in the dining room in line ordering!! I ended up having to go through the 20-minute-long drive thru to pick up the order. I will avoid this McDonald's at all costs from now on. read more

RUDE EMPLOYEES! There are some very sweet employees but most of them are rude. To the nice employees who make it enjoyable to come to McDonald's thank you. But to the rude employees that work there go find a different job to where you don't have to deal with people because your people skills are not great. read more

How is something down every time we go to this one? I typically go in the mornings around 2 or 3, and something is always down. Ice cream machine, online system for ordering on the app, credit card system so it's cash only. I can understand the ice cream machine, but the other two are things that should never be down. I've also come by in the middle of the day and the ice cream machine be down. DURING SHAMROCK SHAKE TIME. How can your ice cream machine be down when your popular limited time shake that you know will be in high demand is available? When things work, it's great. I'm recognizable from how often I'm there and people are usually pretty friendly, but why would the card system and the app ordering system both be down when both are usually up? I often wonder if these things aren't down and they just aren't in the mood to use them. read more

If you expect a burger, you'll get it and $500 worth of fraud. I don't use drive throughs for this very reason and on the day I visited I was rushed and had no cash, so I charged it. The employee "dropped" my card, I'm sure the skimmer was easier to hide below the register. That weekend my card had multiple failed attempts for purchases and I terminated the card number. Thanks, McDonalds! read more

This McDonalds can get sketchy at times, customer-wise. The service is quick but not served with a smile as their slogan states. But they're really quick with your order and it's typical McDonald's food. read more

This was most definitely not the best trip to mc donalds- if I wanted to wait 20 minutes at night, I would of made crappy burgers at home.

The absolute worst McDonald's every time I come I don't know why I come back service sucks people are rude. And the food is never right not to mention slow as hell read more

I just purchased a Southwest salad and a diet Coke for this location for lunch. Get back to my office and find they forgot to put the dressing in the bag or any eating utensils. Oh and went to take a drink of my Coke.......surprise it is ice tea. Will have to go to another location because this is not the first time this location has messed up my order. read more