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McDonald's

2.4 (54 reviews)
Closed 6:00 am - 10:00 pm

Order McDonald's Takeout or Delivery

McDonald's Photos

Business Info

MCDONALD'S ATMOSPHERE

What's the vibe?
Moderate noise
Classy
Dogs allowed
Good for kids

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The interior - The image shows an indoor dining space with a two-level layout, featuring a railing separating the upper and lower areas. There are three pendant lights hanging from the ceiling, which has a grid pattern with recessed lighting. Large windows in the background allow natural light to illuminate the space. The decor includes a textured wall with horizontal patterns and a mix of tables and chairs, including a white chair and a round table with a menu on it. The overall setting appears to be a modern restaurant or cafe.
Emily T.

From the outside, the McDonald's looked like a McMansion, not some fast food joint. Way bigger and nicer than the McDonald's in the suburb where I live. During my most recent visit, the second floor was open, so after my friend and I ordered our milkshakes, we grabbed a table upstairs. The interior of the restaurant was just as nice as the exterior. The decor was sleek and elegant, and our table was spotless. The staff was also friendly and quickly brought us our milkshakes. The employee who brought me my strawberry shake raced up the stairs to give me my milkshake. If you typically don't like McDonald's fare, the Independence location is unlikely to change your mind. Though it looks way fancier than your average McDonald's, the food is like what you would find at your average McDonald's. My strawberry shake was not any better, not any worse, and- most importantly-not any more expensive than a shake from my local McDonald's. If you're in the mood for Mickey D's, you can't really go wrong with the Independence location. And if you don't feel like doing the drive-thru and you feel like dining in, you really can't go wrong with the Independence location. It's quiet and clean, and you can take your time sipping your milkshake and/or eating your food. And you certainly can't beat the ambiance.

Kathy M.

Ordered online for pick up. Very quick and simple. Ordered a chicken sandwich that tasted very good. I ate inside quickly. They kept everything very clean.

dirty bathroom - The image shows a bathroom with gray tiled walls and a gray tiled floor. A metal grab bar is mounted on the wall, with a trash bag hanging from it. A roll of toilet paper is placed on the toilet seat, which is positioned next to a floor drain. The bathroom appears to be a public or commercial restroom, with functional fixtures and minimal decor.
Emma K.

multiple negative visits to this location prompted this review. each time the dining areas lacked basic cleaning hygiene. today there were used and damp cleaning rags in each dining area upstairs and downstairs, and used cleaning gloves in the ladies restroom. napkins, lids, and condiments were barely stocked. and staff didn't pay attention after 5 minutes of waiting at the front counter. Several workers were eating food, phone in hand, and one was laying down on a bench in the general dining area. of note, an upstairs window seam was leaking onto the floor in the rainy weather. would not recommend this location.

McDonald's with a staircase?
Rick N.

Trying to catch up on reviews from vacation. Was here in early June and stopped for breakfast before heading off to the Rock n Roll Hall of Fame. Typical McDonald's except it has an upstairs! Unfortunately, it was blocked off and we couldn't go check out the second floor. We used the kiosk so the only interaction we had was when they brought our food out and that employee was friendly.

Eric D.

This location is one of the busiest in my area. But I will say the staff must be properly trained. They move people and cars in and out quickly. I don't believe they have ever forgotten anything in my order.

a receipt in a car
Harry Z.

Bunch untrained idiots second time in a row got the order wrong plus over charged me on deal suppose get double cheeseburger free and charged me for both I even got credit on rewards program I blame management for not training people properly

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8 months ago

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8 days ago

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8 years ago

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3 years ago

The worst McDonald's I have ever been to. Dirty and the floors were wet. Hamburger looked like someone drove over it with their car

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6 years ago

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3 years ago

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7 years ago

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12 years ago

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8 years ago

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7 years ago

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18 years ago

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3 years ago

this mcdonalds sucks they don't let you dine in even though its really nice don't go here go to Wendy's I agree

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11 years ago

They charge to add mayo, to a sandwich, and do not give napkins. This place just lost my business.

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8 years ago

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Ask the Community - McDonald's

Review Highlights - McDonald's

I would normally not take the time out to yelp McDonalds, but just due to the appearance of the McDonalds, I had to step in and check it out.

Mentioned in 2 reviews

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Potbelly

Potbelly

(89 reviews)

$

Solid sandwich shop! I had a soccer tournament down the road at CAPS Fieldhouse and wanted to get a…read morequick lunch to go. I downloaded their app, placed an order for a scheduled time, and it was ready when I got there. I went with the prime rib steak and cheese. Everything was cooked as it should have been. I thought the bread tasted fresher than a typical Subway sandwich. Chips were good. My only complaint was they gave me a bottle of Diet Coke instead of regular and I didn't notice until on the road. Yuk.. but I supposed it was better for me healthwise. Lol. This was my first visit to any Potbelly and I was impressed. I'll eat here again when I'm in the area. I look forward to trying some of their other sandwich types.

I've been to this location several times and have given it good reviews in the past. If today was…read moremy first visit to this location, I would never ever come back. I took my father there on Sunday April 19th at 5pm. Before I get started with the negative, I would like the manager of this location to know that they are very lucky to have Maddy as an employee. Now for the bad: when we walked in, at least four tables were filthy. Three tables had their chairs up like they were getting ready to close and there were three dirty tables in the back. We sat at the only clean table. The employee named Katy should no longer be working there. I don't know how anybody gets paid to be that rude to people. She didn't smile she didn't say hello when I told her I didn't come there often she wasn't helpful. I only ordered two sandwiches and drinks. It was a low maintenance order and she literally made me feel bad for making her take the time to wait on me. It was a horrible customer experience. While I was there, some guy came in who had gone home and come back because he was given the wrong sandwich. I didn't hear her apologize once. I took a picture and it's posted on this website of the overflowing trash area. The picture that I posted doesn't include our trash. I had to put our trash on top of the pile of trash. The place was a mess. I will say there is potential in the employee name Maddy she was super excited about the company and how they keep things fresh. She was excited to talk about the company and seemed proud. To the management, this place needs one heck of a makeover in every sense of the word

Zoup! Eatery

Zoup! Eatery

(63 reviews)

$

I used to have a Zoup where I live, but it closed down. I always looked forward to the Beer Cheese…read moresoup every fall. I was so excited to find this restaurant while I was in the area. Food is good, restaurant is clean, bathrooms are nice, and staff is helpful and friendly. The beer Cheese soup is still one of my favorites.

I really hate leaving reviews less than 4 stars, much less giving a place only 2 stars, but I…read morereally did not like my experience getting a "quick" dinner here recently before going to see a movie at the nearby Cinemark. I can see why no one else was in the restaurant when we were even though it was dinner time on a Friday. The lady taking our order answered her freaking phone in the middle of my order so I just had to stand there and wait. Wtf? The kitchen and prep area was messy and food scraps were everywhere. The soups all had a film on them too. I got the half turkey bacon club and a tiny cup of chili in the you pick two "deal." (LOL this ain't no deal!). The soup was way too hot. They need to turn down the burners. The sandwich was okay - probably one of the best options on their menu. The bread was quite good. However, they also didn't add mustard to my sandwich like I had asked for. There definitely was a language barrier, but I mean, come on. At least try to be nice to me! The price for what we got was outstandingly bad. It was even worse than Panera! I guess I would rate this Zeats location a 3.5 for food and 1.5 for service. On the bright side, I still had room in my stomach to get popcorn at the theater afterwards...

Chipotle Mexican Grill

Chipotle Mexican Grill

(120 reviews)

$

I usually don't visit this Chipotle because in the past it's often been messy and they're…read morefrequently out of certain food items. However, today's experience completely changed my perspective thanks to Morgan. Morgan went out of her way to make my order with extra care and kindness. When I asked at checkout if I could have three vinaigrettes, the cashier explained that only two could be given and that I couldn't pay for an additional one. Without hesitation, Morgan took one of my vinaigrettes and filled it up for me so I'd have enough for my salad. That small but thoughtful gesture truly went the extra mile and made my day. Customer service like that deserves recognition, and Morgan is the reason I'm taking the time to leave this review. Thank you for turning an experience I usually avoid into a positive one. Dinner was great!

I can see why this chipotle is rated so low, this guy is the problem. He mistreats every customer…read morein every possible way he can, he was not born to deal with people. When I asked how long would it take for my -online- order to be ready he rolled his eyes and said "it'll take what it'll take", after I insisted with the question he said "I don't know? 5 to 15 minutes?" It ended up taking close to 20 minutes, when the order was ready he put it in the counter without saying a word to me and ignored my good-bye. I could also see everyone else working on something but he wasn't really doing anything besides staying at the register and looking at his phone. I'm not sure if that's the manager but he is a good reason for me to not go back there.

DiBella's Subs - Italian Assorted sub on everything bread

DiBella's Subs

(116 reviews)

$

My experience was great. The food was great and the service was amazing. Love this place. The booth…read moreand bathrooms were clean too.

Gluten-free rolls available!…read more DiBella's Subs is located in close proximity to the Corporate Plaza (Independence business district) and local hotel cluster (3 minute drive). There is plenty of parking in the plaza. My company used to frequently order catering from this location. And so, I decided to try something familiar while in the area. This was my first time at their physical location. Deli Feel: The deli has NYC deli feel - subway tiles and vintage deli art. Think a nice Italian elevated deli. It doesn't seem that there is A/C at this location or at least it's not running at its capacity. There were ceiling fans operating but on a hot summer day it was toasty. The restaurant offers tables and booths. I observed that most guests found themselves comfortable in booths. Around 1 PM on a weekday there was a steady crowd dining in and ordering takeout. Ordering: Your order is placed and picked up at the back counter. Signage is a bit disorienting. Think Penn Station type layout. You can also pre-order online. My order was ready quickly. I observed that other guests had to wait awhile. Orders were not called in the numerical order. If you have a large or complex order or are pressed for time, I recommend exploring online ordering. Menu: DiBella's menu is straightforward - subs, mini meals (5" small sub + side + drink), salads, drinks, sides and sweets. They conveniently highlight seasonal menu and top sellers on their menu. Best seller subs are Godfather, Turkey, and Cheesesteaks. DiBella's Subs are known for their old-fashioned submarines. They have in-house bakery, bake their own bread. They also market Grandma DiBella's cookies. While placing an order online or in person, you can choose your bread, cheese, and topping options. Gluten free menu items are available for all subs. My Order: I ordered 10" DiBella's BLT on sesame bread with American cheese for $11.39. The bread was very fresh and impressed me. The ingredients weren't notable - bacon was burned and clearly lower grade, cheese and veggies were just okay. I wouldn't say that the sandwich was heavy on fillings. The sub was fine, definitely not the best BLT in my lifetime. Customer Service: Customer service was condescending. The employee at checkout made visible unpleasant faces at customers. Questions were not well received from all customers during my visit. Questions were mainly order and menu related. Once it was my turn, I did not know where to look for bread and cheese options as a first timer. The menu was pointed out to me in a very impudent manner. It was really disappointing to witness interactions between customers and employees. Upon exit, I observed another employee returning to work looking very displeased. Hopefully bad service is not part of everyday culture. Catering: My company used to order catering from DiBella's. Orders were always efficient and right. Everyone considered the subs just alright. Bread wasn't as fresh as I've experienced at their location. Overall, it's a fine spot for a casual lunch if you're in the area. Good for catering if you want to treat your staff to something simple. I wouldn't go out of my way to come here.

McDonald's - hotdogs - Updated May 2026

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