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    Chipotle Mexican Grill

    1.8 (120 reviews)
    InexpensiveMexican, Fast Food
    Closed 10:45 am - 11:00 pm
    Updated 3 months ago

    Order Chipotle Mexican Grill Takeout or Delivery

    Chipotle Mexican Grill Photos

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    CHIPOTLE MEXICAN GRILL ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Good for groups

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    Mold

    Received moldy food on 2/3/26. Management refused to give me a refund. Avoid this location.

    Messy dining room
    Will G.

    Wow. Worse chipotle I have ever seen. Food was limited. Service was not there. Ambiance was dirty. Look at the pictures. Employees: take pride at your job. Clean so people want to stay and eat there. If it wasn't for the franchise name, I would have left.

    Taken at 7:37pm, they close at 11

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    Photo of Erin S.
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    6 months ago

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    3 months ago

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    2 months ago

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    5 months ago

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    1 year ago

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    2 years ago

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    6 months ago

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    6 months ago

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    3 years ago

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    9 months ago

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    11 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    1 year ago

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    2 years ago

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    1 year ago

    worst experience ever arrived at 11 and they open at 10:45 waiting for 30 minutes for them to set up.

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    1 year ago

    Never have anything. Went there tonight and they ran out of everything cold... Maybe we should close this location down.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

    This location is constantly out of supplies: utensils, food, etc. The customer service is always bad as well

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    1 year ago

    employees are hard of hearing on orders and give very small portions and are often "out" of stuff when about to close

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    2 years ago

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    Page 1 of 3

    Ask the Community - Chipotle Mexican Grill

    Review Highlights - Chipotle Mexican Grill

    This is one of the best Chipotles in the area -- even during the lunch hour when there's a long line.

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    Potbelly

    Potbelly

    3.3
    (89 reviews)
    0.0 mi
    $

    I've been to this location several times and have given it good reviews in the past. If today was…read moremy first visit to this location, I would never ever come back. I took my father there on Sunday April 19th at 5pm. Before I get started with the negative, I would like the manager of this location to know that they are very lucky to have Maddy as an employee. Now for the bad: when we walked in, at least four tables were filthy. Three tables had their chairs up like they were getting ready to close and there were three dirty tables in the back. We sat at the only clean table. The employee named Katy should no longer be working there. I don't know how anybody gets paid to be that rude to people. She didn't smile she didn't say hello when I told her I didn't come there often she wasn't helpful. I only ordered two sandwiches and drinks. It was a low maintenance order and she literally made me feel bad for making her take the time to wait on me. It was a horrible customer experience. While I was there, some guy came in who had gone home and come back because he was given the wrong sandwich. I didn't hear her apologize once. I took a picture and it's posted on this website of the overflowing trash area. The picture that I posted doesn't include our trash. I had to put our trash on top of the pile of trash. The place was a mess. I will say there is potential in the employee name Maddy she was super excited about the company and how they keep things fresh. She was excited to talk about the company and seemed proud. To the management, this place needs one heck of a makeover in every sense of the word

    Solid sandwich shop! I had a soccer tournament down the road at CAPS Fieldhouse and wanted to get a…read morequick lunch to go. I downloaded their app, placed an order for a scheduled time, and it was ready when I got there. I went with the prime rib steak and cheese. Everything was cooked as it should have been. I thought the bread tasted fresher than a typical Subway sandwich. Chips were good. My only complaint was they gave me a bottle of Diet Coke instead of regular and I didn't notice until on the road. Yuk.. but I supposed it was better for me healthwise. Lol. This was my first visit to any Potbelly and I was impressed. I'll eat here again when I'm in the area. I look forward to trying some of their other sandwich types.

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    Potbelly
    Potbelly
    Potbelly

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    McDonald's

    McDonald's

    2.4
    (55 reviews)
    0.2 mi
    $

    Nostalgic location. I remember when it had a piano that played by itself on the second floor…read more It is a mostly clean location with sticky floors which is consistent with many locations. The staff was nice and engaging and the food was consistent with typical Mickey D fare. We sat on the second floor overlooking the lobby because why not.

    From the outside, the McDonald's looked like a McMansion, not some fast food joint. Way bigger and…read morenicer than the McDonald's in the suburb where I live. During my most recent visit, the second floor was open, so after my friend and I ordered our milkshakes, we grabbed a table upstairs. The interior of the restaurant was just as nice as the exterior. The decor was sleek and elegant, and our table was spotless. The staff was also friendly and quickly brought us our milkshakes. The employee who brought me my strawberry shake raced up the stairs to give me my milkshake. If you typically don't like McDonald's fare, the Independence location is unlikely to change your mind. Though it looks way fancier than your average McDonald's, the food is like what you would find at your average McDonald's. My strawberry shake was not any better, not any worse, and- most importantly-not any more expensive than a shake from my local McDonald's. If you're in the mood for Mickey D's, you can't really go wrong with the Independence location. And if you don't feel like doing the drive-thru and you feel like dining in, you really can't go wrong with the Independence location. It's quiet and clean, and you can take your time sipping your milkshake and/or eating your food. And you certainly can't beat the ambiance.

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    Dining area
    Dining area
    McDonald's
    The exterior

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    The exterior
    DiBella's Subs

    DiBella's Subs

    3.6
    (116 reviews)
    0.2 mi
    $

    Gluten-free rolls available!…read more DiBella's Subs is located in close proximity to the Corporate Plaza (Independence business district) and local hotel cluster (3 minute drive). There is plenty of parking in the plaza. My company used to frequently order catering from this location. And so, I decided to try something familiar while in the area. This was my first time at their physical location. Deli Feel: The deli has NYC deli feel - subway tiles and vintage deli art. Think a nice Italian elevated deli. It doesn't seem that there is A/C at this location or at least it's not running at its capacity. There were ceiling fans operating but on a hot summer day it was toasty. The restaurant offers tables and booths. I observed that most guests found themselves comfortable in booths. Around 1 PM on a weekday there was a steady crowd dining in and ordering takeout. Ordering: Your order is placed and picked up at the back counter. Signage is a bit disorienting. Think Penn Station type layout. You can also pre-order online. My order was ready quickly. I observed that other guests had to wait awhile. Orders were not called in the numerical order. If you have a large or complex order or are pressed for time, I recommend exploring online ordering. Menu: DiBella's menu is straightforward - subs, mini meals (5" small sub + side + drink), salads, drinks, sides and sweets. They conveniently highlight seasonal menu and top sellers on their menu. Best seller subs are Godfather, Turkey, and Cheesesteaks. DiBella's Subs are known for their old-fashioned submarines. They have in-house bakery, bake their own bread. They also market Grandma DiBella's cookies. While placing an order online or in person, you can choose your bread, cheese, and topping options. Gluten free menu items are available for all subs. My Order: I ordered 10" DiBella's BLT on sesame bread with American cheese for $11.39. The bread was very fresh and impressed me. The ingredients weren't notable - bacon was burned and clearly lower grade, cheese and veggies were just okay. I wouldn't say that the sandwich was heavy on fillings. The sub was fine, definitely not the best BLT in my lifetime. Customer Service: Customer service was condescending. The employee at checkout made visible unpleasant faces at customers. Questions were not well received from all customers during my visit. Questions were mainly order and menu related. Once it was my turn, I did not know where to look for bread and cheese options as a first timer. The menu was pointed out to me in a very impudent manner. It was really disappointing to witness interactions between customers and employees. Upon exit, I observed another employee returning to work looking very displeased. Hopefully bad service is not part of everyday culture. Catering: My company used to order catering from DiBella's. Orders were always efficient and right. Everyone considered the subs just alright. Bread wasn't as fresh as I've experienced at their location. Overall, it's a fine spot for a casual lunch if you're in the area. Good for catering if you want to treat your staff to something simple. I wouldn't go out of my way to come here.

    Wow! I'm a big fan! Best sub I've had in quote some time and by a chain sub shop. Go figure!…read moreHad the Godfather on an everything roll no mayo but evoo. This will be a go to as I travel Ohio

    Photos
    Interior
    Interior
    DiBella's 5" mini sub. Featuring our classic turkey sub on sesame bread and our famous Godfather sub on everything bread.
    DiBella's 5" mini sub. Featuring our classic turkey sub on sesame bread and our famous Godfather sub on everything bread.
    Godfather sub on everything bread

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    Godfather sub on everything bread

    Chipotle Mexican Grill - mexican - Updated June 2026

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