If you are looking for an accurate simulation of what a North Korean McDonald's restaurant might look like, down to the zero lobby customer service and low-quantity food, look no further than the Hurricane, WV McDonald's. Soft drink machines: nonexistent. Counter staff: nonexistent. Lobby Ambiance/Feng Shui: nonexistent. Sadness and garbage: Everywhere. I highly suggest everyone experience our little slice of the DPRK right here in West Virginia...so you can appreciate it. read more

I went to the drive thru this morning around 6:10 am and sat at there for about 6 minutes saying "hello" twice with no answer. One customer who was on the outside drive thru window drove off after waiting. I decided to drive up to the first window and checked the time and it stated they were open at 5:30 am on Saturday's. So I then drove to the second window and seen two people standing there. A male with dark hair and a septum piercing came to the window and I asked what was going on. He rudely replied, " we only have two people and we are backed up" They were clearly only getting the customers dining in. I said, " well we I've been sitting at the drive thru and no one answered, isn't it working" he said "yes" so then he asked me what I wanted so I ordered my food and he was rude the whole time. It's not a customers fault if they are understaffed. So why would you be rude to them and forget about the drive thru customers? read more

wouldnt reccomend this location to my worst enem. they couldn't make a burger right or follow instructions to save their life and everything is dripping with grease. read more

They are constantly giving the wrong orders through the drive through This morning there was only two vehicles ahead of me and no one behind and they still gave me the wrong order read more

This McDonald's attitude is that they are the "only game" in a garbage town. They can serve garbage food with garbage attitudes. I never bother to leave reviews but it's appalling how the quality has declined (the bar was so low to begin with, sad) and the employees have such entitled attitudes, small town monopoly treating their customers like we owe them for just being there and "serving us." Almost $6 for a bacon egg and cheese biscuit that is half the size that it was a year and a half ago and either burnt or chewy stale. Can't take a pic of a stale biscuit and send that to Doordash for a refund can you? read more

The staff are absolutely so kind. They have greeted me with pleasant smiles and have went far beyond their normal job duties just to accommodate me!!? I've always received good food here. The restaurant and bathrooms are nice and clean. When you ask for fresh food they have no problem whatsoever making you something fresh. So, very satisfied with this restaurant I think you'll feel the same. read more

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For an afternoon the speed of the drivethru was blistering. Seriously whizzing people through both lanes was impressive. Maybe too quick though. We got a Big Mac instead of a Filet o'fish. The impressive part was the Big Mac was placed inside the filet o'fish box so we were completely bamboozled! Well played McDonalds...well played. read more

Food: Wait, let me check.....yep, it's a McDonalds. I WILL say that I've never had a terrible experience with the food, like I've had with other McDonalds over the years. Service: Decent, probably better than average Price: To be expected Atmosphere: I think this is where they shine. Nice interior and seating areas, clean for the most part. One thing I will always remember that made me laugh: They remodeled the whole place a few years ago and I recall the newspaper article said they were "making the dining area more casual". I didn't know a McDonalds could get more casual! I've all but given up going to McDonalds, but if I had to, this would be one of the locations I would frequent. And if you're already a huge Mickey D's fan, than this place is great for you! read more

The only thing I buy is coffee. The food doesn't agree with me anymore. The Staff is great and the place is always clean.

I was just trying to enjoy a meal, when i looked through the window and there it sat. A fat chick's ass crack just close enough for me to gag. That's why i'm deducting one star. food was fine. I recommend this place to all my friends. Just don't sit next to the window. Peace out. read more

They were charging higher prices than stated on their menu. I asked them if it was a mistake and was met with confusion. Then spoke with a manager who was rude about the price difference, as if we should all accept that they are too lazy to fix their menu. I didn't ask them to match the price, just to clarify the difference. My order for 2, which normally costs around $9, would have cost me $15. No thanks, McDonalds. read more