Every time I come here the service s horrible, food quality is bad, we are always missing something and They are super rude. I've tried to give this place a chance but this is my third time coming here and it's always the same. Plus the girl handing me my drinks today had a huge attitude and spilled soda on my car and had a bigger attitude when I asked for napkins. read more

Great comeback McDonald's. A year ago this place and specifically the staff was not even close to what I think of McDonald's standard worldwide. The food was cold. The bread was stale and the staff uninterested in customer service. I returned a year later against my better judgement and found the restaurant reborn. A new staff and a new attitude. The food was hot and fresh. The staff was friendly if not darned right happy. Congratulations. read more

2nd time I order a sausage EGG and CHEESE McGriddle and they give me just the bread and sausage make sure to check your order before you leave. read more

This place only does cash only breakfast only starting before 3AM. I work nights why do yall do this? the menu doesn't even show breakfast it shows lunch!! They make you pull around to the second window to place your order .. So cash only Breakfast only No breakfast menu shown And you have to order at the window What's going on here not cool at all read more

Manager running around the restaurant like a wild women killing flies on the equipment, registers, counters, tables, booths menue boards, and no telling were else in the back of the kitchen were customers can't see. This has been reported to the Health Departmet several times as well as to the franchise office. This manager has no respect for her customers or her employees. I will never eat in this restraunt again. I will also mention that when they open the restaurant in the morning gs, the tables are nasty, floors are dirty, trash over flowing the trash can, and the soda machines is filthy. So this restaurant has no respect for its customers. read more

It's 6:00 PM on New Year's Day and I just ordered from MacDonalds in Crosby. The u you lung man in a blue jacket with his hood on was so rude. Could barely hear him and he never said thank or anything. Just took my money and turned around. Terrible worker. read more

Guess what? They had no Ice cream, again. Wow!! Luck of the drive thru when coming here. Like Russia Roulette but with Ice Cream.

if i could give no stars i would, if you're looking for rock hard cold fries and no sauces then you found your place. literally just me and one other car in the drive thru. who knows how long those fries sat before they handed them out to me i swear i couldn't even bite through them they were so far gone. and no sauce to make up for it on top? it is not that hard to do your job people. read more

McDonald's is really starting to go downhills. Burger was not fresh, service was not attentive. Could easily get a warmer and tastier burger from whataburger. For people used to go to McDonald's, it's really sad. read more

Waited 15 mins in line not to mention they put pickles on my burger I asked for tomato's not pickles

The staff here is not friendly, ever. They never put the sauces inside the Happy Meals for the kids and when you ask for them, the staff gets upset. It's unfortunate that this is the only McDonald's on this side. It's sad. If I could give no stars, I would. read more

Not sure what it is about this location, but their frappe machine is "ALWAYS BROKEN." Really?? The service here is terrible, they take so long getting the food to you. 20-30 minute wait is usually what I spend here when I come which is not often for that reason. They just need to do better read more

MEATLESS BURGER, lol :( On 9:30pm / 6/12/2015 My wife bought me a sirloin "burger" (I was starving) from Drive Thru... When the burger got to me @ home and I bit into it... No meat, just cheese and mushrooms... We've lived in the neighborhood for ~6yr, buy food from there a couple times per month... This is not their 1st mess up, but this one takes the cake (I mean "meat") Chic fil A rarely messes up an order... We'll be going there more often now. If you buy there, McDs, check ur food if you can before u leave w it.... read more

McDonald's - MEATLESS BURGER - Fast Food Near Me - Houston, Texas

2:30 am in the drive thru no one said anything 2:40 they finally say breakfast only but never said anything again and left us in the drive thru without attending us in lane 2 people in lane 1 kept going through but we stayed in lane 2 until 3:00 until we finally called a quits and left terrible service and not the first time bar far the worst mcdonalds in houston read more

I usually don't go to McDonald's but I was craving a caramel sundae. So, I went there last night for a Caramel Sundae & a cookie. The guy at the counter took my order & then walked away. People after me were getting their orders & I was still waiting. I could see the fresh cookies were baked (so it wasn't like I was waiting on them), but nobody made my order. It took almost 10 minutes to get a sundae. Then when he finally handed me the sundae. The lid wasn't on properly so I got ice cream & caramel all over my hands & on top of that. He gave me a fork to eat my ice cream with. I'll stick to Chick-fil-A.. read more

Amelia is a hard worker when there is a rush she is always there to get the orders out as fast as possible and always has a positive attitude ! Communicated amazing with the kids and just an all around good addition to the work place ! read more

So I went to this location on Jan. 14, 2019 at around 12 at night. It has two drive thru lanes. I went to the left one, and waited for a couple of seconds before I said hello for like 5 or 6 times and no one answered. So I had to back up and go to the other drive thru lane before some one finally took my order. I went to the first window to pay, and I was like "Hey, you didn't hear me on the left lane. The gay mexican guy with pointy ears like the devil wearing a stupid scarf said, "No." I was like is the left speaker broken? And he said "Yes." Like very dismissive attitude, like he didn't want to answer my question. So I said to him, "Hey whats with your attitude?" And he said, "I don't have an attitude, but I can give you one if you want." I lost it after that and curse at him. No gay guy 10 years younger then me is gonna talk to me that way. After I curse at him he kept telling me to come closer to the window. At this point I called him a stupidass and took off, and as I'm taking off I could hear him scream MotherF@@@ker. If you have the late night munchies beware of this dude. This isn't the first time I had to deal with is attitude. Dude, if you don't want to deal with people, than quit. Don't give someone an attitude and think you won't get it back. read more

30 minute wait for a big mac meal they are super slow!!! Customer service sucks not coming to this one again Please hire managers that speak ENGLISH read more

Forgot my straws, fries were squished and half empty and didn't give me any sauce for my nuggets. They're service is always the worst! If you live in the area, go to the one on Sheldon, it's much better. read more

Just stop at this location and order a quarter pounder with bacon and guess what no bacon.Very disappointed.

Awful service. They added a second lane, to keep you in line even longer. I stood in this lane for way over 15 minutes, to just drive away. It was working but they ignored it, took one car for 10 in the first lane. What a waste. When I spoke to the manager all she said was "I apologize". There was nothing wrong with the speaker or any technical issues just the employees ignorance. read more

One of the worst McDonalds! The employees don't pay attention and 90% of the time my order is wrong one way or another. And it's always busy which makes the drive through so slow. If you can, avoid this location at all costs. read more

I have been in line for more then 30 min!!! If it wasn't cause I really want a quarter pounder I would leave! They need to either hire more cooks so the food can come out faster! I'm not lovin McDonalds tonight!!!! read more

The juicy golden 20 Piece chicken nuggets I had today is by far the best I had this year at this McDonald's location , fast service too in the drive thur line is outstanding fast . read more

We ordered two mcgriddles and received two apple pies the employees were rude and we told them something and they said yah thats how she is..not coming gere again read more

i ordered a freakin mc flurry and they gave me ice cream in a cup with oreo crumbles on top...i mean at least the ice cream machine work

This macdonalds consistently lacks on service and warm food. Just askin for warm food. You would think cause they are so busy all the time that the food would be fresh because of turnover. Its not. Hardly ever. After today and this review which I am sure they could care less about, we'll try the uvalde location or somewhere else. We live within 2 miles of this place and it sucks. Always. Kid area is not clean. They can learn some lessons from chic fil a. We all know it. But they dont. Bad management bad ownership. Apparent by the condition of the restaurant, its service, and poor quality of food. If chic fil a decided to sell a beef burger, mcdonalds would be out of business. At least this one on wallisville. Put 1 star cause I have to put something. 0 stars for consistently being sub par and not meeting customer's expectations. Consistently. read more

If I could give this McDonald's no stars I would... They are horrible if you come be prepare to be in like for 30 min!!! Then they added another lane to it and they are even slower by far the worst McDonald's ever!! Chick Fila poops on them!!! read more

Asked for an item that was part of their "after midnight" menu promising to serve from 12-4am where I was informed they were not serving that specific item till 3am..., clear example of misleading advertising read more

Past few weeks the service has gone down hill. Got a happy meal for my kid no fries. How do you not put fries in a happy meal. Today got a cheeseburger & there was no burger just bun, cheese , pickle & ketchup. Again how do you forget the meat on a cheeseburger? It's ridiculous. read more