whoever complains about the service time, stop coming. This is a popular place especially on the weekends. Yall have no idea how rude customers are nd how needy. the food is amazing. the people are best yall js suck. read more

Listen--I know this might ruffle some fries, but Whataburger is a little too salty for me. I am on that "watch your blood pressure" lifestyle, so all that seasoning hits a little too hard. I need flavor, not a sodium spike. Now, my son? Whole different story. He would eat Whataburger every day if I let him. Especially that Mushroom Swiss with the extra sauce--he swears it is "au jus" like we are at a steakhouse. The man is loyal to that burger like it owes him money. So yes, I get the hype... I just have to admire it from a low-sodium distance. If you are not on BP watch, go for it. If you are? Maybe split it with someone or keep some water close. read more

This was not the first time but multiple times I go after midnight and I am usually the 1st or 2nd car in line and waited +30 minutes for cold dry food,, just to eventually have to get out of my car go inside ask for my food smh I will not be going back overnight anymore either I'd rather save my money. read more

Whataburger - I waited 30 minutes for two nasty ahh taquitos at 3am and I was the only one there - Burgers Near Me - Houston, Texas

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Ordered three meals, whatawings , and two pies. When I opened my bag at home, saw it was missing my son's sandwich. Had to call them, was told to go back and get it. I went through drive through. I've currently been waiting in line b since 11:07 for my sandwich. It's now 11:28 and no sandwich. My food is now cold at home. Update: my son said it was the best sandwich ever! The apple pie was perfection. read more

Whataburger - Honey BBQ Chicken Strip Sandwich - Burgers Near Me - Houston, Texas

so slow, only like 3 cars at once and the two behind me get their food first, more cars start coming and they're getting their food too. I honestly have never been to a whataburger that actually gives their food out quickly and it's just whataburger that's like that it's so weird. read more

Shantel was very welcoming as soon as we came in, and as well checking up on us while we were eating. Amazing customer service and she was very respectful. read more

27 min for one grilled cheese! (Understood it's not the norm but I had been sick) watched NINE cars behind me in drive thru get huge bags delivered and leave. Was asked TWICE for my name and it solved nothing. Kids are so scatterbrained and no idea what was going on! Manager??? read more

Avoid this location at all costs I never complain about food but this is just unacceptable. I asked specifically for extra buffalo and ranch because everyone knows how stingy these employees are with it almost like it comes out their check my sandwich is dryer than the Sahara during the summer. read more

Whataburger - Burgers Near Me - Houston, Texas

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Today is 2/24. 11:19 pm In order my food 37 min ago. There is 2 other people here who order there forts 1 hr ago. I got my food first and they are still waiting. Poor management. Workers are fighting and complaining no organization. There needs to be more attention tot his location. Horrible service read more

This is the worst Whataburger I have been to. They completely messed up the order. They left off an order of onion rings, didn't put mayo on my wife's burger and the onion rings we did get were burnt. Completely dissatisfied with this one. read more

Burgers are always cold have no seasoning on the patties for some reason the patties look kinda grey.I feel like they make a bunch of patties at once and let them sit there till they eventually get ordered.Fries are always over fried and the onion rings are hit or miss. I've been going to this whataburger since they opened, seems to get worse with time. Do have to say the restaurant is clean and employees are nice, unfortunately the most important part THE FOOD is no good especially for the price they charge now. read more

Came in here for breakfast. 20 minute wait on our order. The ladies working were all super kind and sweet.. like a buncha grandmas taking care of you. Food was solid and fresh. They definitely kept the place clean. Overall, it's what's expected from any whataburgers. Long wait, fresh food. read more

This location is not what it once was. I avoid coming to this whataburger because of how SLOW they are. There's no reason I should be sitting at the drive thru window for my food for 10 minutes when it's just me and another car in line. They also always mess up the order, never fails. read more

We were visiting for the day and my kids needed breakfast we came in here because Texans say it's the best. We ordered sat down in a booth and we waited 20 minutes they literally forgot about us. I had to ask them where our food was everyone else got their food. Turns out they made our tray and forgot to bring it. The food was hard as a rock and cold. My kids wouldn't eat all of the hash browns. read more

Set an alarm for 10 minutes. Waiting for a order of hash Browns and a medium Coke. And it takes these people forever. Only because in the drive through there is a pick up going on between 2 people. I spoke to a manager. He was speechless didn't know what to say. If your employees want to pick up people, let them do it on their time, not on business time. This was very Mess up. I hope management does see something into this and does something about it. Wrong is wrong. read more

No sense of urgency, no discipline, no "pep in the step" Everything is always wrong. even if this line is all the way down to the main road, They move as slow as possible in that kitchen. Everybody should be fired and replaced with somebody that actually wants to work zero motivation . read more

Ordering ahead of time on the app is a joke! you'll get better luck if you order at the window, food went way past the time stated by over 40 minutes. 5 cars showed up after 5 minutes to order at the window and got their food way before. Bad Experience read more

Oh my gosh these burgers are so good! I love the bun on them, they are like no other. I ate one everyday for four days!!

Its true and offical... since I have finally tried whataburger for the first time... The question always is which is better whataburger or in and out burger.... The winner is Whataburger!!!!!!!!! read more

I'd normally never rate a Whataburger so badly but this location has progressively gotten worse and worse over the past couple years. In past visits, I've had plastic in my drink cup, my order has messed up, I've had times where I'd order onion rings only for them to be burnt to a crisp, or ordering large fries only to receive a half full container. Yesterday I ordered a double whataburger with cheese and large fries, over $10 and what did I get? My burger was cold and the lettuce and tomato's were wilted. I thought Whataburger employees were supposed to have pride in their work? read more

Great food and hard working people! They were really nice even though they were extremely busy!

Terrible service and cold food and with a hair in my chicken, everything is terrible from the moment you enter to the staff serving you both inside and outside. read more

Lines super long and food quality horrible. I sat in line forever! Paid and was told to move up to the yellow line. Waited even longer. Got my food and the bun just crumbed. My husband burger was the same way. Just not happy at all. Only reason I gave 2 stars is because the lady at the window was actually nice. When I up-wrapped my burger it was ketchup everywhere. Ugh I will not be back. read more

Whataburger - Crumbled burger - Burgers Near Me - Houston, Texas

Not a Fast food restaurant... SUPER SLOW. Always event if there is not line. I will avoid coming here in the future. Hire a new manager or something to make this Whataburger a fast food. read more

The customer service was really great. Even though my order was really simple. The service was superb. Some places I have encountered has had some rude and horrible employees. I will come back and visit this place again. I love the Breakfast on the Buns. Thanks for the great service. read more

It only gets a 2 star because of the one man who helped me. They gave me the wrong burger when I placed a mobile pick up order. I get home & it's completely the wrong burger & received a lemonade instead of a water when the receipt on the bag clearly says water! I went back got it fixed the man was so nice & apologetic. While I'm waiting the front counters girls were laughing joking around as well as some kitchens people even one manager. It goes to show that behavior is allowed & no discipline is being taken place or my order would of been correct. And the girl took forever to make our mobile pick up drinks while our food was already ready plus it was wrong. I won't be back to this location for a while. read more

And these are the people who want $15 an hour.........man go on with that BS.....After sitting in line for 12 minutes ---- after I finished my order only 1 car moved----so I bounced. Sloooooow. If you are hungry for dinner -- best order your meal at lunch time or keep on rollin'. I will NEVER return! read more

Whataburger - Burgers Near Me - Houston, Texas

I pay for a medium cup of coffee and get a small cup of coffee. Employee at the window says it's a medium and they don't offer small coffee even thought it's advertised on the menu. Ask from cream and sugar and I feel like and idiot for asking. She has such a bad attitude. This is not my Whataburger anymore. Order #565367 read more

Every single time I go they always mess my order, I wonder if they even read the orders!!!

Stopped in to get a burger tonight Ricky was a manager in charge, and he is doing an awesome job thank you Ricky I'll definitely be back. I enjoy your attention to our order read more

I am giving a one star because i have to in order to write this review this is the second time in a row that they mess up my order who ever is managing now is doing a terrible job!!!! Please check what is in your bag before you leave the window. Worst Whataburger ever!!!! read more

Bruh i went today and they filled up my cup with ice and barely any drink. They always take so damn long with the food like bruh are yall touching tips or some? Mind you they werent busy so idk why it take so long. Go somewhere else if you can help it read more

Ordered for "online pickup" yesterday. Went and parked in the "online order pickup" and waited. After realizing that no one was coming outside I called and was told that order pickup closes at 8pm. It was 8:55 and the signs were still outside. Was then told to go through drive thru. Line was very long. After waiting 5 minutes I called back and asked if I could go inside to pick it up. The same guy said "oh we close the inside at 9:00 and it's exactly 9:00 sooo." Line took forever. Then we get to the window and the lady said the bare minimum. Still took a little while, she forgot the two orange juices and then when she did give them to us, we realized one had a crack in it and was leaking in the car. Of course we didn't realize until we got home. Terrible experience. read more

They have terrible,rude employees mostly. I go here often since it's so close to my house. And usually they're just bitter but today was over the top, not too mention they mess up your order most of the time. I tried to order through the drive thru. I explained which MEAL I wanted using that specific word and continued with drink and what size fries. And she was okay but do you want a meal? Like what. Yes for the fifth time. I said can you not hear me? And she's like you need to speak up. Like I'm already talking so loudly. If I spoke any louder I'd be screaming at her. So it was either I scream at this girl.. or leave. I left. Chick-fil-A is right around the corner. read more

Hmmm , despite all of the terrible reviews I'm not sure what has happened but I went there last night at about 9:40 my boyfriend had the number 1 just the sandwich I had a party melt with no fried onions extra Mayo and sauce lol idk if the general manager was there so everyone was on there best behavior but we LITERALLY WATCHED OUR BURGERS GET COOKED AFTER WE ORDERED THEM !!! It was so hot fresh and yummy & homegirl who made my milkshake was really looking out cause it was all thick and creamy not tasting like melted strawberry milk she made it good af they're good over here also there was a line of maybe 6-8 people and she got all of us out the way in about 10 minutes only one front counter girl . read more

Don't come here if you want a burger that looks anything like the one you see in their appetizing TV ads for the "A.1.® THICK & HEARTY BURGER®". I ordered one last night and it looked like someone intentionally assembled it and then smushed down on it with both hands and about 30 lbs of pressure. My burger was completely dilapidated, with the only ingredients that were visually obvious being the two buns and one patty. Peeled back the top bun to reveal there actually was two (puny looking) patties and some onion-like topping with some sauce and a strip of bacon. The sandwich barely tasted any better than it looked. I got onion rings to accompany it and they were a shade better but nothing to write home about. They tasted okay but were not crispy. Let's just say that their local competitors have nothing to worry about. Needless to say, I was very disappointed in my 1st experience here...and this coming from a longtime fan of Whataburger. I'm just not a fan of this location. Too bad, really, as it's conveniently located near my points of visit when in North Shore. read more

Our closest W place and it's ridiculous, the waiting time & quality just completely unacceptable.

I don't live far from here which makes no sense why my food is cold. Another thing is the first couple times I asked for a side of honey butter, they normally forget it. That's fine, I brush it off, it's normally free. Now today, I asked for a side of honey butter, got charged for it, and they seriously gave me butter. I am stumped that this just happened. I think I'd rather be given nothing than a side of butter. Also, when I had ordered and was getting ready to pay, they did double check with me about my request for honey butter. There was a manager I believe standing next to his employee. Maybe he was new? I don't know, but I guess he didn't realize that when I was asking for honey butter I was talking about honey butter sauce. No one is going to dip their tenders into plain butter. Cmon now. read more

Whataburger - a fried chicken sandwich and a side of sour cream - Burgers Near Me - Houston, Texas

Food was cold and over cooked no soft drinks available because they were out of Co2 ordered on the app took 30 minutes to get cold food ..

After waiting 20 mins for food the fries come out cold, my burger is only a little warm. Customer service sucks!!!!