I'm a masculine-looking biological woman and I stopped here to use the women's restroom. An employee kept making transphobic remarks under his breath while staring at me. He implied that I was preying on children, stared at me relentlessly and hovered near me while I was waiting for my food. He was deliberately making me uncomfortable and trying to intimidate me the entire time I was there, even though I ignored him. If you are LGBT, or if they even suspect that you are, you will not be welcomed here. Disgusting and completely unacceptable, I will absolutely never be back. Edit: After sending a complaint, the store manager very kindly apologized, offered compensation, and even suspended the employee for a week, but seeing as he still works there, I can't in good faith recommend it. read more

No soda at all,asked for a hamburger with a little mayonnaise and this is what I got. read more

McDonald's - Coffee & Tea Near Me - Highland, New York

Check the expiration date. Daughter took a big swig of chocolate milk that expired Feb 10, 2026 (it's 5/1/26). One girl running orders outside, taking orders and delivering to tables. Manager barking orders from behind a laptop at a table. Order was missing fries and drink. read more

Ordered online and said I was present so the food I ordered would be on time for my schedule app said it was on the counter and ready, when I arrived at location it was not there. Looked at both the counter and in case. Had to leave without the food: read more

Never had an issue. Drive-thru is fast and the food is hot. Clean tables, Covid-19 contactless order-kiosks and WiFi. Great new breakfast items. Rebel review: 4 read more

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Sadly, this location is a far cry from what it used to be. I've been going to this location since the 1990s. The seating is limited now, the service is slow food isn't ready on time. When they asked me if I wanted fresh fries I said yes, but they hesitated to do it. They just dumped the old fries in with the supposedly new fries mixed them around handed me "new fries." read more

I always go to McDonald's and no hate but they always get my order wrong I ask for a burger with no pickles and they give me extra pickles is it because the kids working or smt just curious read more

Customer service was really good, food came out hot and I got everything I ordered. One of the better spots I know read more

McDonald's - Big mac - Coffee & Tea Near Me - Highland, New York

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I've been coming in here from time to time (when this was a different address) and upon today's new experience, I was invited to a much-darker side of this location. Yes, things worked pretty well, but what I didn't like was that their shake machine was "broke" and no matter what items I had ordered they tried to find me and my location-finding "tent" to almost no avail. At one point during one of my orders, they screamed out the order (this was one cookie tote) when I was directly across from them a little ways away near the windows when they came out from the "kitchen". I didn't really like the Styrofoam backing for these location-tents. Unless there's an antenna inside the tent (like all others in other locations uses) that tries to track the person's whereabouts, having Styrofoam will continue to help you loose track of your customers. It wasn't very busy when I got here, but it was starting to hop by the time I was exiting. When I come here, I generally use the drive-up teller, but I thought things would've changed since my last experience (before this) in 2013 (when this was under a different address that I documented and recently deleted from Yelp), but apparently, I was misled to believe that things changed. It's clean, but the experience was disorderly in terms of accuracy and finding your customer with these faulty "tents". I can't say I'm not coming in again, but, I think it might be quite some time before I document other experiences here again. Sorry. The one Big Mac I had was not too warm, but at least you were able to salvage the pickles and onions I asked for to be removed, and as for the fries, well, let's just say that the ketchup machine didn't work well and was "full of air" that took me too long to get stuff out and when I did get it back to use it, didn't taste right at all. read more

They are so slow and I will be waiting for my food for about 20 minutes because everyone else around me gets their food first when they just pulled into the drive thru and I've been in spot 1 or spot 2 for a while and they are so disrespectful and always have a nasty attitude. read more

I should have seen 1 star and stayed away!!! RUDE black lady, no food was prepped for lunchtime. Got someone else's order , another got wrong order, and yet another people were in the parking lot looking into each other's bags and switching IN FLU SEASON? Are you kidding me?? I left three out the cheeseburger & fries I would never eat ! you name it bad news NEVER EVER AGAIN!! read more

Would give 0 stars if possible. Tiffany was very rude when we tried going inside. We came after an event at about 10:49. We simply wanted to go inside because we were all paying separate. When we parked in the parking lot Tiffany was smoking a cigarette and told us in a very rude way that the inside was closed. We didn't plan on dining in we just wanted to pay separate. There were others inside enjoying their meals while we were told to go to the window with an attitude. Will not be returning to this location. Will go to new paltz or poughkeepsie next time. read more

The day had been rough. My car broke down, lost a client at, and all I wanted was a juicy, succulent, cheap Travy Patty, seeing as nothing warms and lightens the soul more than the La Flame Hamburger. I arrived at this destination only to find out they were fresh out. I was more than disappointed, but I soon found my solution..... the J Balvin Meal. When I saw this o bountiful meal on the MickeyD's menu, I personally knew instantly that I had to purchase it. I then asked for the J Balvin Meal, and thankfully I recieved a "Is that it?" I purchased my upcoming harvest, and headed back to my bungaloo only to find out that the McFlurry accompanying my burger didn't consist of the usual chemicals and ice cream, but pure camel's milk. I AM OVERALL DISGUSTED. DONT COME HERE EVER. read more

The start is just for the soda and wifi. The service is bad i ask for deluxe and even receipt said deluxe and i got some other burger, so took it back an i can hear them in the background laughing like it was a joke then i always get large fries and i always get a large fries container half full. read more

My boyfriend and I went here for lunch. The food tasted like normal ol' mickey d's, so there's not much expectation with that. I got a happy meal, with a cheese burger in it, loved the toy. My complaint is, there was only ONE pickle on my cheeseburger, when there is supposed to be two. Super disappointing. I feel as if any McDonald's employee should be required to watch the Founder during training to know how a McDonald's burger came to be, and how it's made. Also, my boyfriend ordered nuggets, and they didn't give him his barbecue sauce, really a simple task. The toy was great though, 10/10. read more

This place is awful when it comes to customer service. I can't remember her name but possibly Christine was the most rude individual I've ever encountered. Slamming the multiple times, shoving the drinks into your hands and forgetting the McFlurry I had to knock on the window and wait another 5 minutes. The whole thing took 15 minutes it was horrible and i will never go there again.. so long everyone have a blessed night don't get too lit read more

Me and my boyfriend always go here and we love it, but unfortunately our last two visits could've been better today we got our food and we asked the lady at the window to please give us a straw and she ignored us and then my boyfriend asked yet again when she gave us our food and she looked and walked away he had to open the window himself and get her attention to please give us it, and then she did read more

There was semen in my McDouble however the baby was very attractive and went for good cash at the auction thanks McDonalds for the extra 10 gran and special thanks to John S read more

I just went and order food from McDonald's and they put no Oreos in the McFlurrys and didn't take the chicken nuggets apart so they are stuck together if they don't know how to make food get new employees. Also the worker sweep when people are trying to eat read more

The staff was very rude and inconsiderate. The lady with the very long nails not only embarrassed me in front of friends, but also embarrassed one of my friends. That same lady, who I believe is the manager, was yelling at kids when we couldn't hear her. She belittled us, and made us feel stupid. It was a very unwelcoming environment. Definitely would not recommend. read more

Had coffee with my girlfriend. SARAH, our cashier, made our coffee and was accurate and fast in checking us out, all the while being very friendly. The restaurant and restrooms were IMMACULATE! read more

Went there today asked for buttermilk chicken nuggets...recieved a buttermilk chicken sandwich..chicken over done hard to bite into..lettuce was wilted where I threw it out. The girl at the window who was standing next to the cashier .. I asked her to show me how to look at deals on the phone app she said what's your problem...this was as the worst service and food quality ! I have been going to this McDonald's for 8 years and have noticed a downward trend in service and food quality but this is the icing on the cake! Will not return again read more

Today I was at this establishment and had to wait 1 hour in line on the drive-threw and then had to wait twenty more minutes. Just to get home and realize that my food was frozen and they also gave me a size small soggy fries when I had paid for an extra large fri. I must say that McDonald's is a very good establishment with okay food for when you are hungry but it is also very fattening. I would suggest only eating her one or twice a month. Thank you. I will not be returning also due to the fact that I got the complete opposite of what I ordered and got frozen food. read more

I asked for 2 honey mustderd crispy chicken raps and then i when i get them they put ranch on it i did not ask for ranch just honey mustard