food and service a plus! so fast and convenient and the kids area is so clean and big compared to the other locations. definitely coming back here. restrooms need a code but definitely clean read more

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Today at the McDonald's on Horizon Drive wanted to charged us $9.69 for medium fries, it doesn't sound right, but it's the truth. We're just at the drive through at 10:09pm today. This McDonald doesn't deserve a one star but I do have to at least give a one star rating to begin my review. We couldn't believe the price there so we called another McDonald's located on eastern Avenue and their medium price is only $4.29. Another one located at Green Valley charges only $4.40. The cashier at the Horizon Drive drive-through said it's because the prices of potatoes have gone up which it may have, but not to where they can charge double than other McDonald's. Attn: Manager, please check all your prices because I don't think you even know how much you're even charging for medium fries. read more

Came here for the demon slayer meal. They said it doesn't come out for another week. Two days before this i had a family member purchase it here. They were rude about not having it as well like the never heard of it. read more

Fine little burger store near CSN Henderson. They serve breakfast. You can get coffee here. Your basic, new-look McDonald's store inside. Very soulless. It seems dark and sad. Workers can be found smoking cigarettes and marijuana next to the dumpster. read more

McDonald's - Burgers Near Me - Henderson, Nevada

Wow, another terrible review management here must not care. I dined here with my grandkids on thursday, this establishment was freezing ice cold. If I had to guess it was sixty degrees. YOU COULD DO BETTER LOOK AT YOUR REVIEWS ! IF YOU NEED A MANAGER, LET ME KNOW. read more

Really tired every time we go, something is always missing from our order, and our fries taste old like they been sitting there the nuggets are dry and no source to dip them because they forgot to add it, I don't know why I called to complain, the manager was a smart ass, and you can hear the staff laughing in the background. Hopefully corporate sees my post. 12-13-25 7:15pm is when I went to this place. Poor customer service, maybe they don't care cause they make so much money. I just need to stop going. read more

If I could give zero stars, I would. I walked up to this McDonald's on a 90-degree day and immediately noticed a group of teenagers sitting outside, red-faced from the heat, eating their food on the curb. When I tried to enter, I realized the door was locked -- and was only let in because I happened to arrive as someone else was exiting. That's when I witnessed the manager, Mike, telling these kids to "hurry up and get out." I asked him directly if teenagers weren't allowed inside and was shocked when he said "No, not after yesterday." Apparently, there had been a fight, and he "wished he had banned them four years ago." I asked if all the teens were involved in the fight, and he admitted, "No," but then refused to explain himself further. Let me be clear: Mike is targeting an entire group of kids based on the actions of a few. He's not banning troublemakers -- he's banning teenagers. Period. And to make it worse, he's still letting them come in to order food (you know, to take their money), and then forcing them out. I watched him demand they leave after paying for their meals. This man is aggressive, smug, and completely unmoved when I pointed out that these kids were sitting outside, overheating in the sun. He simply said they should go "somewhere else." What kind of grown adult targets kids, punishes innocent people, and hides behind "right to refuse service" while still profiting off them? This isn't just bad business -- it's morally bankrupt and straight-up discriminatory. McDonald's should be ashamed of allowing someone like Mike to represent their brand. Corporate was disgusted to hear of this as well. I encourage the parents and concerned customers to call corporate too. It's disgusting that he is allowed to dictate this public place while also still collecting money from them. YUCK!!! read more

McDonald's - Burgers Near Me - Henderson, Nevada

Went through the drive thru, easy to access and find. Ordered my food, paid and got all my items even the sauce! Good service, no issues.

Mc double $5 combo (I think they charge six bucks) the burger and fries were hot. The Coke was nice and cold and my meal was delicious. read more

McDonald's - My POV - Burgers Near Me - Henderson, Nevada

Always fast service and friendly employees. I live in Boulder City and come to this location. The one in Boulder City is terrible. Keep up the good work Horizon location! read more

Ordered delivery. Only received 1 burrito of the 2 burrito breakfast. The burrito that did arrive was dry, crumbly, and cold (cheese not melted at all). If you want your full meal, avoid here. read more

I frequent this location about once a week and I am going to start leaving reviews. I am not one to give any feedback at all but leaving food out of my order weekly is getting ridiculous! Last week it was fries and this week it was a burger. How hard is it for the person handing the food out the window of the drive thru to verify that everything in the order is in the bag. Seeing all the other reviews it seems this is a problem that needs to be assessed by the management. This is very poor service! What is really bad is when you go back in to get the left out items, the employees that get the food for you suddenly get an attitude. read more

Went to the drive thru at approximately 7 30pm. I went thru on the left lane. One car was a head of me. I watched 4 vehicles order that were behind me on the right side. It's my turn to order in my lane and no one takes my order for a while, finally I said " hello, can I order now" and the person responds back with an attitude. The response should have been "sorry for the wait, what can i get for you?" girl at the first window collecting money was rude as well( dark hair, brown eyes, and a braid ponytail.. Bad attitude.Talk to your employees about competency and customer service. Ridiculous. read more

Drove over 6 miles from my home to go to this McDonald's for breakfast at 630 am. Usually it's fresh tasting. This morning the sausage and egg biscuits tasted old and dry. Tasted like the biscuits had been left over from the day before or made too far in advance. Not delicious and fresh and soft as they usually are. Very disappointing. First time i've come across this Old/dry /non-soft biscuit situation. read more

Possibly one of the worst McDonald's I have ever stepped foot in, and I've lived all over the country. All the employees always look so tired and stressed out. Doesn't seem like anyone is trained and they're all just trying to figure it out as they go along. I mean, I understand, it's a McDonald's, but still. It would be nice if they had proper training to move the customers along instead of having everyone in the lobby waiting for their orders. PS the employees work at the slowest pace I've ever seen read more

This facility's cleanliness is the worst I can imagine. I went 8-21-2025 and ordered small fries with 4 ice cream cones. I was almost done with my fries when I emptied the remaining of my fries on my hand, when I saw something small moving on one of the fries. When I looked closer it was a bug crawling on my fry! It was so disgusted and disturbed by it!! This place needs to get checked on daily read more

Terrible workers. I paid extra for sauce and didn't even get all of them . Called the mcdonald's and they hung up on me . Disrespectful!!

The food at this McDonald's is dried out stale and cold. The fries are the worst not fresh at all. The burgers are the same dried out and terrible. Stay away from this McDonald's their food sucks been here three times now during dinner lunch and again another dinner and all three times their food has been the worst. The fries taste like they have been cooked and left out for hours then reheated. The burgers are the same just drenched in sauce to cover up the overcooked burnt dried out taste. read more

The drive thru is always so long, so long full of mini vans filled with kids. I don't recommend any of their food, unless of course you like McDonald's and think it actually tastes good. I decided to try a burger and fries after not having it in a good 15 years. I was extremely disappointed and had a coating of grease stuck in my mouth for the night. I do, however, recommend getting the ice cream cones, McFlurrys or diet cokes. The cones never disappoint and the cokes are always so crisp and refreshing. I stay far away from the food. The drive thru usually moves pretty quick even though it's always busy. read more

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The service here absolutely disgusting workers, not standing by greeting the customers and then giving them the excuse that they're training people if you want a cheeseburger be prepared to wait at least 40 minutes read more

This location is a disaster. They're always incredibly slow and park EVERYBODY in the drive thru; I'm sure to make it look to corporate like they're not taking 15 minutes to fulfill simple orders. The front "parking" area for the drive thru always has 3+ cars, it's unreal. Have I mentioned the service is slow? Disaster. Air fry some fries & tenders at home and save the headache read more

what a joke. how cheap and skimpy can you possibly be. a filet of fish with barely a half a piece of cheese and the tiniest amount of tartar sauce. how much can it cost you to put the whole piece of cheese. A hot fudge sundae that was whispered hot fudge nearby. very disappointing but I can see how you earn your low reviews after seeing these. read more

McDonald's - filet of fish with a quarter piece of cheese not even fully on the sandwich. - Burgers Near Me - Henderson, Nevada

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Do not use the app to pick up curbside at this McDonald's. I have been waiting for 30 minutes and watched people walk inside, use the kiosk and walk out with their food before I received mine even though I preordered it on the app 30 minutes prior. Cars are even pulling up next to me and getting their orders before me. Turns out, they gave my food to the car next to me. Don't how that happens when they have huge stickers on the bag labeling the order number and parking space. So basically, if you REALLY wanna ruin your day, stop by this McDonald's, and don't forget to use the app read more

McDonalds at 310 Boulder Highway. On June 15th, tried to KILL ME! I ordered 2 double cheeseburger "plain - no onions", and a large drink. Got home, ate a burger slowly. Then started swelling around my jaw, face, & throat. Numbness and tingling in my right arm and hand. Worst reaction of my life! Went to urgent care got a steroid shit, steroid panel, and 2 pills. My bloid sugars went up as expected. They never came down so all my meds had to be chNged and i have to take an epi pen everywhere. McDonalds corporate response? Not our fault! You have to tear your food & drinks apart (TO MAKE SURE YOU AREN'T POISONED!!!) read more

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We only came because our grandson wanted to play in the play place. He had a ball and he gobbled up his hamburger. The two adults with him ordered the deluxe qtr pounder because it said online that it was the best food. It came out with all of the trimmings and would have been ok except for that fact the the burger patty had been sitting and the whole sandwich was cold cold cold. Never again, little 4 yr old, will you talk us into another McDonald's visit! read more

Stopped by to pick up breakfast for guys at work this morning/ very fast service and the biscuits were amazing / very nice employees- ill be back read more

McDonald's - Sausage biscuit with a super crispy hash brown- awesome - Burgers Near Me - Henderson, Nevada

Customer service was awful, blatantly rude and disrespectful. They were impolite and I received many dirty looks or glares.

Edit: April 30 '23 Again, another burger that hasn't been cooked throughly, AND we were asked to pull forward. Ordered 20pc nuggets, quarter cheese meal, and extra fries. To have to pull forward and wait AND still have a burger undercooked is unacceptable. I should learn my lesson by now since this happens a lot but I don't usually order burgers. I called to complain and was told to bring the burger back for an $8 refund, after I stated that I would not be returning tonight, she informed me that I could come in the morning with my food for the refund, what a joke. Keep my money, what I want is for you to properly train your cooks to perform a MANDATORY DONESS CHECK on all meat patties prior to making and serving burgers. read more

McDonald's - Double Quarter Pounder with Cheese - Burgers Near Me - Henderson, Nevada

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Ordered the new chicken big mac and it was terrible! The chicken patties were fried to the point that they were hard as a rock and impossible to chew. You could eat a bite from the very center of the thin patty and that was it! Plus it was like they were fried hours before and kept under hot lights. Never again! read more

I went to this branch at Horizon Dr. and College in Henderson, NV., Maria a supervisor treated me very rudely, and was not at all helpful. I ordered a special that you can only via online order. Their website wouldn't allow to be completed, so I went to the restaurant and informed them their app would not complete my my order. I showed my online order thinking they would honor my order because their app was not working. I was repeatedly told I needed to order online. I asked help from Maria, who turned out to have no knowledge of how their app works. A worker also help, but didn't know what to do as well. I then asked that they honor my order as it was not my fault since their system was not working properly. Again I was told that I needed to order online to get the special of: 2 Big Mac + 2 fries (any size) for $7.00. Luckily, a manager who was on her way out heard the commotion and stopped me from leaving and right away told MARIA to give me my order. She then gave me 2 Big Mac + 1 French fries. I then told her the special calls for 2 fries, and right away she said "NO, IT'S YOUR LUCKY DAY". What!!!! So I left to very upset! I have never had a bad service from this restaurant until today. McDonald does not deserve an employee like MARIA! She has no customer service experience whatsoever! This review needs to be brought to MARIA'S attention. read more

I ordered a meal from here from uber eats. And the whole order obviously much more expensive! But being sick I opted for door drop off. Get the food - number one they put the frozen icee type drink in with the once hot food! Now I'm only a couple miles from this location. The food is already cold. I ordered extra sauce and maybe they are trying to be funny but put so much on it was soggy and completely inedible- so get the the fries and of course cold from the icee drink next to them stapled up in a bag. But the paid for extra for the large size and it's only 3/4 full! I just threw the whole thing out. Uber won't refund me and I definitely learned my lesson... Expensive bag of garbage literally. read more

I ordered 3 hot and spicys , 2 large fries , 20 piece nuggets and small fry, i get home and guess what is in my bag? I got 1 hot and spicy and the other 2 hot and spicys was just mayo in a damn box. If this is how your running a company thats obsurd . Things like this are not suppose to happen. The service has been this way fir a while now . I aint looking for any free shit with this review either, just someone should be aware this is whats going on in there place of business. read more

McDonald's - Suppose to be hot and spicys but got mayonnaise - Burgers Near Me - Henderson, Nevada

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This is one of the most infuriating experiences I've had at a fast food restaurant. My husband and I made the mistake of using the curbside pick up. Our order was placed at 6pm. By 6:20 we had not received our order, all while the car around us had gotten theirs and left. My husband went in to check and see what wrong and they tell him they gave our order to someone else and they need to remake it. Fast forward to 6:30pm. We STILL don't have our freaking order. He goes back to the counter and asks how the order is coming along, to then find out they FORGOT to put in the new order to be made. Fast forward another 5 minutes, my husband asks about the order- and they gave it away to someone else AGAIN. My husband asked for a refund, they gave him a hard time only offering to refund the DQP that was on our order. Eventually he was able get us a full refund, but not without pressure. So we waited for 40 minutes and left without our dinner. It's RIDICULOUS. I know mistakes happen, but I cannot comprehend how this happened. I'm appalled. Even for a fast food restaurant. What happened to having standards for these establishments. It's crazy. Not even one employee came to talk with us as they were being food to other cars. I KNOW they saw me. DO BETTER. Y'all can't even do the bare minimum. read more

We went to this place on a weekday about 4pm and ordered 2 quarter pounders, large fries and chocolate milk shake. One car in front of us, no one waiting and we were asked to go to the wait station. Received our order and went home, bad mistake should have checked order first. Hamburgers were burnt and the shake tasted like pure chocolate, ugh. Called about a week later(yes didn't have the opportunity sooner); was asked by the person who answered the phone "why did you wait so long". I was so shocked by having someone question me in that manner I said "it is none of your business but we have been extremely busy" and I hung up. This is the very last time we will go there. Yes, I have said this before but this is it. I understood asking the question but not in the frame she used to me and they want to make money money. read more

The WORST MCDONALDS EVER ! Customer service is the worst ! The seniors who work here are so rude ! Managers are the worst ! This location ALWAYS INCONVENIENCE THEIR CUSTOMERS and then HAVE ATTITUDE!!!!! It's terrible to say the least !!!!! Food overcooked or cold Drinks nasty cups sticky list goes on !! There corporate needs to do a undercover investigation! read more

Yet another drive thru manned by people who don't knw how to count to three. I have not been to a Macdonals in over four years. Decided to give them another try. Well, I should have known better. Ordered FOUR egg mcmuffins and ended up with THREE ! They just have a tough time counting and understanding single digit numbers. Needless to say, I'm done with MacDonalds !!!! read more

*Late review - yesterday's visit around 11am Drive thru line - there is a line which I think is normal length for most Mcdo branches. The only thing is the parking lot is so small, good thing the line moves fast. Customer service - phenomenal, the cashier even checked to make sure I am using the best deal. She did not have to do that but she did so I appreciate her (I think her name is Zarree or something with Z - sorry I need to be better in jotting down names next time). Price - worth it with the deals I used and the quality of food. I used receipt survey to buy 1 get 1 filet-o-fish, which is cheaper than their deal buy 2 for $6. I also used mobile deal $1 for large fries. Then $1 large sprite Food and drinks - They satiated my cravings for fish filet sandwich! Just enough (tartar?) sauce and the buns are soft. The fish is flakey, it is cheap but good. I ordered Sprite with extra ice like half of it is ice, and I am so happy they did put a lot of ice. I usually have to ask for extra ice on the side but not this time. Fries is alright, I ate it while hot so it is yummy (a bit more salty for me but my bad for not asking less salt). The only thing I noticed (even with other Mcdo and not just this one) is you have to specify you want ketchup or else they won't give you any. I specified 7 packets and got it. I used to forget about asking for ketchup thinking they will put a few already, which they used to do but not anymore. read more

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We ordered for curbside on our way out of town and it was excellent. They didn't have enough strawberry and crème pies for our order at the moment and the manager came out to offer a replacement. When I said just the ones they had were fine he listed off the other desserts to give us some options on what to get otherwise (we chose a cinnamon roll). Food-wise it's McDonald's. You know what to expect when you come here. read more

When I order the new double Big Mac and they gave me a regular in a different box. Was it the confusion of ordering one regular and a double Big Mac that was clearly too complicated to figure out. Got two regular Big Macs and one in a different box and charged more.. well done read more

McDonald's - Looks like a single to me. Thanks for the up charge for a different box. - Burgers Near Me - Henderson, Nevada

I haven't been inside a McDonald's in years and boy Oh boy, have they changed!! This McDonald's was too high tech for its own good. There was so much going on in such a small space. There were lines everywhere! Everyone was asking each other questions such as: Are you in line? Is this a line? Do you order from the kiosk? Can I order from the counter? Can you even order from the counter? Nobody knew how this McDonalds worked. read more

McDonald's - Self service kiosk - Burgers Near Me - Henderson, Nevada