Employees were lack lazy and could not communicate effectively ..... fries were not hot sandwich had 1 pickle

The wait to the speaker box took about 10 minutes. The lady I spoke with at the speaker box was kind, we then had to wait again to get our drinks. The wait does take awhile, but I think that is due to the location with no other food places around for a while so everyone stops here. The drinks were good though. read more

Poor service and unprofessional conduct from the store manager. We were denied condiments twice, then scolded when we finally received them -- and part of our order was missing. Leadership should model respect, not dismissiveness. read more

Drive through has invisible curb at night. Clearly I'm not the first to discover it in the dark after damaging two (2) tires. I don't care how much you may need a fast food fix, this is the LAST PLACE you want to go! Including spending the night in a hotel, my visit cost almost $800.00 and most of Labor Day. read more

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just witnessed an employee enter the restroom, take a shit and not wash their hands. AVOID AT ALL COSTS

Could not place an order. Waited for 10 minutes at the speaker. Not the first time I've had to wait that long. One car at the window. I would understand if they were busy. read more

Ok obviously everyone is just using Yelp to complain about this McD's but our burgers were fresh and solid 10/10. Only docked a star because they didn't give us any ketchup with our drive-through order. The burgers were really good for a McDonald's. We did wait 5-10 ish minutes for them but they were fresh and toasty and pretty much perfect. read more

Our worst experience here. other McDonalds are way better compared to this place. The employees were too rude and the sandwich was really bad. It smelled really bad. It got all of us bad stomach pain. read more

This is the absolute worst McDonald's you can come across. The service is absolutely terrible, I went and got a smoothie and it was only 3/4 full and wasn't nearly blended enough. And on the same order they gave me a chicken nugget short. I call to leave a complaint and they couldn't even answer the phone. Also, I came here about a year ago and they charged me twice because apparently the card reader "wasn't working correctly" and I never got my money back. Please don't waste your time and money at this disgusting place. read more

Says they are open, not open. Why have hours that aren't right? Don't waste your time or money these people are barnacles on a boat.

OK, I get it. It is a McDonalds. On a scale of 1-5, we never walk in with more of an expectation than a 2. Heck, I typically don't even review McDonald's... but this one was bad enough, it needs to be called out. Stopped in for two large iced teas. That's it folks, that is the order. Two large unsweet iced teas. Nothing more. $2 + tax. This is THE EASIEST order of all times. I waited 10 minutes... TEN MINUTES... at a register while multiple staff walked by and refused to make eye contact. Finally, what I assume was some assistant manager pointed at one of the many staff members (overstaffed comes to mind here...) and pointed at them to take my order. With a heavy sigh of inconvenience, they complied. Ashton was the lucky staff that got to take my order. Now keep in mind there is a line of people behind me waiting to give their orders and a PILE of people waiting for food that are not being served their orders that had already been paid for... ...I place my order, two large unsweet iced teas... ...I pay for my order, note you, this is a 'serve yourself' situation at the drink station... ...I'm handed my receipt, the cups are 12" from Ashton's hands... ...I look up expecting two large cups... ...I'm told I'll have to WAIT FOR MY NUMBER TO BE CALLED... 1. Drinks are self-serve. 2. There are at least 10 other people waiting for their food, that have been waiting for 10+ minutes. 3. Handing me two cups, 12" from your hands isn't "cutting in line" and most certainly would not be frowned upon by ANYONE ON THIS PLANET. 4. I'm not waiting to be served, I'm just wanting to get my teas and leave. 5. WHAT SENSE DOES THIS MAKE?!?!?! I would be one less body standing around, impatiently, waiting for my order! Admittedly after minutes of standing to the side, STUNNED, I realized the absolute ridiculousness of the situation. I looked at the 'assistant manager' who was standing, leaned against the wall, on their cell phone and simply said "I'm serving myself". I took my two cups, filled my teas, and left. Management, you've failed. Corporate needs to take a good hard look at this location. RIDICULOUSNESS! read more

0/10 if possible. Can't understand the woman at the window and we've been in line for 20 mins with one car in front of us. She keeps telling everyone "one second" then takes 10 mins each person to take their order. Worst McDonalds we've ever been to.. like anywhere in the US. Not even lying. read more

cook my dang nuggets all the way!, I worked my butt off at baseball and come to McDonald's hoping to have a great dinner but no! I get some uncooked cold raw nuggets! do better read more

Horrible, horrible, horrible- Did I mention horrible? Customer service was horrible across the board with upside-down smiles! I had to repeat my self two times, and when my order was ready, it wasn't correct. Associate(I didn't charge you for an extra hash brown), really, you didn't hear me the first time nor the second time. Wake TFU... Or clock out, and take your disgruntled self back home manager. Try it again tomorrow, lights off! FYI there's another McDonald's two blocks down from this one. I suggest you stop there. read more

This is bar none, the worst managed McDonald's in existence. Routinely shut because no employees/credit card machines down, etc. If there is a reason for employees to not do their jobs, they'll find a way. Garbage read more

If I could give them zero stars, I would. I was heading to Fort Worth, and I always stop here because McDonald's is the only thing I can really eat while driving. I ordered my food on the mobile app, and I went in to wait for my order. 20 minutes later, my husband went to ask someone about our order. They said they didn't have that order. He asked if there's anything they could do, and the girl said she'd get her manager. The manager, Mary, approached us like we were a problem she needed to get rid of. My husband asked me to come over to talk to Mary, and she said, "I don't know what to tell you!" And then informed me that another girl, with somehow the SAME EXACT NAME, ORDER, AND ORDER NUMBER, came in and already picked up our order. She said it like she was accusing me of trying to trick them. After adding 40 minutes to our ETA (now we won't get there until after 10 PM), I was so angry and upset by her unwillingness to help us fix HER mistake, so we just walked out. Now I'm out $12 and 40 minutes of my life. Mary, if you're reading this, please do better. I've never met a manager with such little customer service! All we wanted was our meal. If it went to the wrong person, it's your responsibility to make it right! What an awful experience! read more

Ordered one Carmel Frappe at the window and waited 20 minutes for them to tell us to move from the window and park in reserved parking. Where we waited 5 more minutes for them to tell us the machine was being cleaned. Then 5 minutes later, they brought out 4 hot cookies. I mean at least they tried to make it right.... But 30 minutes? Never again. read more

Sooooooo ghetto. Unfortunately bc they said open 24 hours I thought they would be open and walked thru the doors for their employees to yell "Get out of here, we are closed" Lmaooo it was actually funny I just wanted to share read more

Every thing on the menu is over 100 calories, that's not good for someone who isn't looking to become a fatty. The lady was so nice and patient with me as I was indecisive on what to order. I originally wanted the fish sandwich, but them calories were too much. I ended up choosing a cookie for 100 calories and a small fry. I got my sister a mcdouble with small fry as well. The wait time was the longest and I didn't have the world to wait patiently. I hated waiting that long honestly since we really needed to get on the road to Houston. They fixed my order after these other people that just showed up. Apparently, the cashier had her family come thru. I'm actually glad they didn't salt the fries and instead of giving me one cookie, they gave me two. read more

Drive thru girl...very rude!! You can tell she doesn't like her job!! Customer service skills SUCKS! No smile...no good morning...if I was her manager she would be fired! read more

They were a little slower than most as far as preparation. I won't balk at the quality though. Nice interior renovation and a convenient pit stop. read more

McDonald's - Fast Food Near Me - Hearne, Texas

Even if your life depended on it do not stop at this McDonald's for food Over 20 minutes in line in the drive-thru and still have not even paid yet. Just unbelievable for a truck stop. I am hoping this is not the normal but looking at the reviews apparently it is and I have made a big mistake. As a side note who runs out of iced tea in the middle of dinner rush hour? read more

The people working this evening was so pleasant and nice and fun, my husband and I are eating Keto we came in and asked for a chees quarter pounder with no bread and they made it, it's great read more

McDonald's - a hamburger with onions, lettuce, tomato, and cheese - Fast Food Near Me - Hearne, Texas

I went into Mcdonald's at the loves in Hearne Tx. I placed my order on the kiosk in the front, I started watching the cook ( without gloves) preparing food! I walked closer to get a better view, I saw him putting my filet of fish together ( without gloves) I ask the lady that was working the register if they were supposed to be wearing gloves, she said YES I then reported him, she told him to put on gloves. He saw me report him and started back talking me. I politely ask for my money back, the cashier promptly refunded my money! The cook kept on smart mouthing, and followed me in the store! Still smarting off and threatening me, I didn't know what to do! So I went back out to my truck sneaking around so he didn't know which truck I was in. He then called the police! I stayed hidden because I am an outsider! What should I do? read more

If I could give no stars that would be an accurate review! They are the rudest and nastiest people, including the management! They refused to serve me without a mask, for health reasons I can't wear one, she said unless I had proof of that, she couldn't serve me. Obviously she doesn't care to violate a HIPAA law! I explained that it was a HIPPA violation to ask me that but she didn't care. Wouldn't spend my money there, gladly did business with the Love's travel stop! read more

My girlfriend was unhappy with her burger because it didn't come with lettuce and onions. She said the spicy chicken sandwich was good and spicy until she bit a piece with a weird texture. After spitting out her food she threw it back in the bag and swore she was done with McDonald's for life don't worry I'm sure we'll be back before the week is over. read more

Currently sitting in the drive-thru for quite possibly the longest time I have ever waited for a sausage egg mcmuffin and fries. I didn't even want the sausage egg mcmuffin - I wanted just the sausage one because it's $1, but they adamantly told me they didn't have ANY $1 breakfast sandwiches...so I paid $3 because cravings suck. After taking a bite into my food, the verdict still stands that this location is subpar and I most definitely overpaid for the burnt sandwich. read more

This McDonalds is usually a very nasty place. It is poorly run, with management and staff who give every indication that couldn't care less, about anyone or anything. If you are in a hurry, forget about stopping here, go to the other McDonalds in town. You'd think, having this "restaurant " at a Love's, they would be faster, but these guys couldn't handle an lunch crowds of smaller towns. read more

Clearly said I wanted a mcgriddle and he gave me a McMuffin and I didn't even leave the McDonald's and he said it's nothing he can do because he already gave me the food and that's lie. Wouldn't recommend this location. Whatsoever read more

Shitty service actually the worst service I've ever had from a mc Donald's period it's 4:17pm on a Wednesday and the lady has the nerve to give me attitude the whole time I'm in line like I know her and did something to her....poor service will never come to this crap hole again. read more

Worst McDonald's in the Country! Dirty, slow and doesn't give a shit.. DO NOT GO HERE...! read more

The worst place I have been to. I stopped at the connected gas station and the thought of french fries drew me inside. I quickly ordered the fries with one of the three people working registers (this number is important later). So I'm waiting for my fries and I can see the french fry station behind the counter. There are 3 fries ready to go and just a little left in the bin. So......I wait. I'm curious what is going on since there are three ladies just standing behind the registers, not doing anything at this point. I guess that someone else must fill the orders. I then look up and notice the roof has about 20-30 flies just buzzing around. I'm at a highway gas station McDonalds, so I shrug it off. 15 minutes in I ask the person who took my order what is up with my fries and she says, she doesn't know and literally turns away so I cannot ask any follow up questions. I notice that a man enters and orders a meal, and her register server pulls the burger and fries and gives it to him immediately. So I ask if I can get some fries and leave. She looks at me and just shrugs... I ask to see a manager and all the register workers look around and say, you'll have to wait for her to come back. I wait probably 2 minutes before a differently dressed employee walks in the area and I ask again to see the manager. Then my register worker just yells at the manager that I need to see her. The manager doesn't even look at me. She looks like she wants to quit life, perhaps understandably with the employees she was working with. She simply takes my receipt which was in my hand, looks at it and pulls the cash from the drawer and returns it to me. It was terrible. read more

It's a clean location. Attached to a huge lot for trucks at the Loves. I've been here twice just to get fries. I love McDonalds fries. Unfortunately both times I received the worst fries. I thought the first time it was just a fluke but guess not. The service was okay. read more

McDonald's - two cars parked in front of a mcdonald's - Fast Food Near Me - Hearne, Texas

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I ordered in the drive through on the way through town. It took roughly 30 min to get a 20pc nuggets. I say roughly because I didn't look at the clock until it felt like it was taking a long time and only two cars had moved away from the window. It took 20 min from then for the next fours cars to get their orders. The pricing was also higher than other McDonalds we stopped at. $5.99/20pc versus $5.19 for the same thing purchased the previous day in Jacksonville. Summary: paid extra for a long wait. If I had looked at the reviews ahead of time, I would have continued to the next town and probably eaten sooner. read more

I love this stop. Its super convenient having the gas station right beside the store. And they are so fast in the morning getting our order. I love it keep up the good work. read more

Me and my family were just passing through on a road trip and we stopped here and it was the most disgusting experience in a mcdonalds ive ever experienced. FLIES EVERYWHERE ON EVERYTHING.. workers were so miserably rude and inconsiderate even after i waited 15 minutes for a medium fry. They messed up an order and i personally saw one of the workers grab fries out of one bag and pour them into the other bag with no gloves or anything. There wasnt one clean table to sit at and they were just so rude!! Snatching my receipt out of my hand to see the order number, throwing ketchup on the counter, it was ridiculous and after seeing ALLLL the other 1 star comments they DO NOT even deserve 2 stars. MCDONALDS.. get it together sweetie. read more

Absolutely horrible. Paid $24 dollars for trash. The employees are rude the manager is rude. The food was microwaved. Don't waste your money dealing with this McDonald's. I bet the McDonald's company doesn't know how poor this place is. I gave one star because I couldn't do none. Awful. read more

Fast friendly people and service. Always a smile and fast accurate service. Thanks and will definitely come back in the future.

This is one for the books. It was late, we still had 30 minutes to get home, so I looked at the clock when we got in the drive through line, it was 10:04 there were only 2 cars ahead so we got to the speaker pretty quick. Ordered a twenty piece nugget and a cookie. Got to the window and paid in a couple more minutes only one car in front. We then sat,and sat,and sat. I could see the counter inside and only 2 or 3 customers were waited on by the 4 people working the front. The car in front finally got their order "one small bag" and we finally got our 20 nuggets it was 10:35 .I said "thank God we have been waiting 30 minutes". The thinly built woman of color at the window SNAPPED BACK at me "WASN'T NO 30 MINUTES"....... and walked off. " It WAS, Mac " !! I WON'T BE BACK !! read more

This is without exception the worst McDonald's I have ever been to in my life. I drive all over the state of Texas and I have never seen a more poorly run McDonald's. I've tried to go there multiple times from their 20 minute drive through line wait with one person in front of me to the speakers that don't work to the day that none of their drink machines worked The examples are unlimited. Trying to talk to the management is like trying to talk to a three year old who got hired to do an adults job. Save yourself the grief and go to the McDonald's downtown or some other restaurant. Because this place is a dumpster fire. read more