We stopped here after being up since 5 AM, driving an hour and a half to my daughter's softball…read moretournament, and after a long day, this was the service we received. My husband specifically ordered his stuffed potato with NO sour cream. When it came out wrong, I politely let our server know. She stared at me blankly for what felt like a minute, and when I asked how long it would take to remake it, her response was simply, "I don't know." No apology. No solution. No effort. My husband finally said, "It's fine," and she replied, "I'll just take it off the ticket." I was a server for 5 years. Your entire job is serving people and taking care of customers. Mistakes happen, but not caring is unacceptable. I tip well when people try. Today, I left $0 because the complete lack of concern was impossible to ignore. Nobody expects perfection, but customers do expect you to care.

I've always stopped here when traveling it's like midway coming from the house to East Texas…read moreThe restaurant is clean. The staff is super nice. And the food was delicious

This is a nice hole in the wall local option if you're driving through hearne- very casual, family…read moreowned, a good amount of variety on their menu. One of my favorite parts was honestly the homemade chips and the salsa- the salsa has a little kick to it but it's the perfect amount. My husband had the carne guisada and enjoyed it- the kids had the cheese enchiladas and devoured it- they devoured the queso too- queso was commented on as the best queso- it was decent, nothing special to me as a huge queso lover. It's simply a melted jalepeno cheese they get and the bowl cost around $11. I got one of the dinner meals, i'm forgetting the name- it was plenty big- the chicken enchilada was the best part so probably would just get that next time. Excellent customer service- the owner is so sweet! bummed they ran out of their coconut pies or we totally would have tried that!

The food was awesome! Everyone was super nice! I moved away from Texas 30 years ago. On recent…read moretrip back to visit family i stopped in and had a couple tacos and a cheese enchilada. It was a blast from the past and very good!

They've never gotten my order completely correct. Today was…read morethe worst though. I ordered 7 tenders, large soda, corn on the cob, mac and cheese, coleslaw, 4 ranch, and a piece of fish. I did not receive my soda, corn, 2 ranch, or coleslaw. And I got 4 tenders instead of 7. How the hell do you forget the drink and 2 sides, then scam me on the chicken? Had to drive 10 miles back to get my order complete. Staff did not seem to GAF.

Line was moving unacceptably slow for 11AM on a Sunday. Apparently the number 7 as in "7-piece…read moretender combo" actually only means 6, because that's what they gave me. The Mac-and-cheese tasted like spackle. My kid, normally a Mac-and-cheese fiend, wouldn't eat it. I have never had a bad experience at Chicken Express before now.

Not bad the chicken was pretty dry . The rice js a must try with the white sauce. I would go back…read moreagain but not get the chicken

This is the most disrespectful Mickey D's I've ever been at in my 64 years of living the employees…read morein the Drive-Thru are rude the cooks come through and look and see who you are to determine so they give you something that's probably spoiled and distasteful cold and hard in the middle in my chicken nuggets I had to throw them out the window my husband threw up they taste like they was cooked about some roach spray I'm still sick at my stomach 4 hours later this spot is the spot to always pass because if you care about your health you'll realize these people here they are careless may God be with them all

I pulled into a small-town McDonald's during a busy afternoon expecting a quick meal and a short…read morewait. The drive-thru line was long but moving steadily, so I decided to stay. After waiting nearly twenty minutes, I finally reached the speaker. The employee sounded distracted and asked me to repeat my order multiple times. While mistakes can happen anywhere, the interaction felt rushed and unorganized from the start. When I reached the payment window, I was told to pull forward and wait in a designated parking spot. I figured it would only take a few minutes. Instead, I sat there for what felt like forever watching several cars that arrived after me receive their food and leave. After roughly another fifteen minutes, I went inside to ask about my order. The dining room appeared understaffed and chaotic. Customers were waiting near the counter, and several people were asking employees about missing items. When I finally spoke with a staff member, they seemed unable to locate my order at first. After checking several receipts and asking another employee for help, they found it and apologized for the delay. Unfortunately, the food itself wasn't much better. The fries were barely warm, the burger looked like it had been sitting for a while, and part of the order was missing. I returned to the counter again to have the missing item replaced. The employee was polite and corrected the issue, but by that point the rest of the meal was already cold. What made the experience most frustrating was not any single mistake, but the combination of long wait times, confusion about the order, and inconsistent food quality. Fast food is supposed to be convenient, and this visit felt anything but convenient. Again, this is only a fictional example, but if an experience like this occurred, it would likely leave a customer disappointed and hesitant to return.

Not the worst McDonald's I have been too. They were extremely busy. Friendly staff. Service was…read moregreat.

The wait to the speaker box took about 10 minutes. The lady I spoke with at the speaker box was…read morekind, we then had to wait again to get our drinks. The wait does take awhile, but I think that is due to the location with no other food places around for a while so everyone stops here. The drinks were good though.

Come on. Spent 50 bucks for old bread! This is not the first time. Would go here more often but…read morevery expensive for low quality. Easy ordering online, order ready on time which is why I gave this place 2 stars instead of 1. Come on subway, fresh bread it's a must... and toasting the bread doesn't conceal that its old... Disappointed, please take this as an opportunity to do better.

Stopped here in desperation for something quick & healthy to eat as there wasn't much to choose…read morefrom in this town. I called first to make sure they were open & order by phone, but no one answered the phone. Then when we arrived, we saw that it was located in a gas station/convenience store. I was the only one there to order a sandwich & the only girl working there forgot to add all of my choices to my sandwich because 3 people came in & distracted her from finishing my order. So, not the greatest service or sandwich, but she was fast...

Oh man, we were so excited about this. We thought it was one of those throwback Pizza Hut, but…read moreturns out it was just an older Pizza Hut in the throwback building. Unfortunately our pizza was burned and not very good, but all of the patrons went to go orders seem to be very happy so maybe we just got unlucky break

I usually like Pizza Hut, but my friends and I traveled a half hour to the Hearne location. When we…read morewere traveling up there we were under the impression that they had a lunch buffet of pizza. They said there were only regular pizzas and a salad bar. We're old school and grew up with the buffet. Please consider bringing back the buffet! COVID-19 has been around for over 5 years. That's no excuse. My friend said their website indicated that the pizza buffet was still open in Hearne. That's false advertising!!!

I came to this location around 9pm earlier this week. At first, I tried to online order for pickup…read morebut it was unavailable for this location. Once I arrived, the ordering screens were all blacked out so I pressed the button. Their entire online system was down and they were using cash only. Not a great experience.

I went to this sonic to get three all American hot dogs and a side of mozzarella sticks. I ordered,…read morepaid, and waited. And waited. And waited. After 25 min. I asked a waitress that had came out for a different customer how much longer it would take, as the tracker on the screen had disappeared 10 mins ago. She brought my food out right away and apologized. There was nothing on my hot dogs. And there was no ketchup or anything in the bag either. My mozzarella sticks were cold and super greasy. I couldn't be any more disappointed and upset. I will NEVER go to Sonic again. This wasn't the first time something similar had happened at Sonic. Insane. If I could, I would give zero stars.

Friendly, fast service in an interesting historic building, plus a nice variety of really good food!read more

I went to dinner with family on Saturday the 25th and was not pleased. Our waiter was awesome but…read morewhen we got our food I had a long hair wrapped in my fries. I sent it back and didn't get my redone food till everyone at my table was through eating . They did comp the meal but I had to take it home and just wasn't the same. please check your food before you eat it. Later that evening my daughter in law got sick and was throwing up. She had the Philly. Sad to say we won't be going back!