Well.... McDonalds is usual fare. Let us just say we all agree on that. Went through the nighttime drive-thru. Window clerk was obviously in some kind of hurry and handed my bag of food out in a very hasty way - without looking to see if I was ready to take it ( I wasn't). As a result some of the food fell out of the bag onto the ground. Without batting an eye, saying " excuse me", or apologizing she turned her face away and called to the kitchen for a replacement item. When we were handed our food she was very abrupt; never smiled once. The following morning was much better. The crew was cheerful and polite. read more

The hours listed online say this location closes at 12 every day, but that hasn't been accurate in my experience. I've arrived well before 12 multiple times, and they were already cleaning everything up and not serving certain items. If that's the case, it really needs to be reflected in the app instead of still showing items as available. I've also gone in before breakfast hours were over and still missed out because no one attended to me when I arrived, even though I ordered through the app. It's frustrating to plan around the posted hours and follow the ordering process, only to leave without getting what you came for. I just hope they update their hours and availability more accurately to avoid disappointing customers. read more

Food is always missing or out of something here in the Gridley. The service is poor. I can order the most simplest food and please pull to the 3rd window even when I only ordered drinks!!! Whoever orders for this store should be fired!!! You can never just order without some kind of substitute in the order. Get better do better Gridley McDonalds please. read more

McDonald's - This is what you get from Gridley!!! - Fast Food Near Me - Gridley, California

I just had to review this McDonald's after today. My 3-year-old daughter was having a painful bowel movement in the bathroom, and she was screaming and crying. I'm guessing the whole restaurant could hear her, and I just felt awful for her and also for everyone else who was hearing her. Well, the sweetest manager in the world came into the bathroom while I was washing my daughter's hands and offered her a toy to make her feel better. I was blown away by her kindness. It's not easy being a mom, and these kinds of instances are hard and often embarrassing, but it didn't bother this manager. All she cared about was making my little girl happy again. Sweetest manager. Thank you so very much! You made our day! read more

Worst.McDonald's.Ever. Seriously - just keep on driving, because there is a better one not far away, I am sure. Today, I waited for over 20 minutes for them to prep my order and give it to the DD driver.....when it arrived, no fries, no napkins, no straw. No surprises. Every time I order from this McDonald's, there is an issue. I have sat in the drive thru for 20 minutes or more waiting for an order, that turns out to be totally wrong. The fries are ALWAYS cold. Not sometimes, ALWAYS. Also, the kids working there are either rude or zombies. Just keeeeeep...on driving. Trust me. read more

The snack wrap was mediocre chicken was not crispy so u didn't expect anything. The service was 2/5 didn't get my sauces which I asked for. The drive thru was pretty fast but not the best. read more

I Ordered my food, was asked to pull forward to the window in front to wait on my order. I asked to please put ketchup & sweet-and-sour sauce in my bag. Neither of which were done. Not only did they forget my request. I get home to find out my burgers were horribly dry and my fries which I was told was the reason I needed to wait, were as if they had been cooked a while ago. I guess the old saying is true minimum wage minimum effort. As I placed this review, I noticed many more recent one star reviews. Maybe the owner/ management should get involved once in a while. read more

This place is ridiculous can't even take a simple order especially given the right instructions. Asked for no dang ketchup and it's caked in nothing but ketchup read more

McDonald's - Burger asked for no ketchup caked in effing ketchup. - Fast Food Near Me - Gridley, California

The order was simple and the lady who took my payment was great. customer service is always great here but diligence to order details is lacking time and time again. I go here for my lunches once or twice a week and every other week they mess my order up. I ordered 7 items and wanted cheese on my mcchickens as well as extra cheese and extra onions on my McDoubles. They charged me for the customizations and got the McDoubles right but didnt put cheese on my mchickens. This is the second time in 2 weeks they forgot to add my custom requests. read more

McDonald's - Fast Food Near Me - Gridley, California

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Keeps going downhill! Ordered ahead. Waited curbside. For 20.minutes. Watched the manager let a customer - w no mask - into the closed lobby. Called to ask about the food...she said sorry she'd have to remake it since "I saw" the awful customer she had to deal with. Said she'd throw in cookies for the kids (over Bluetooth so the kids heard). Finally got the food and pulled off. Kids all excited for cookies open the bag - 0 cookies. I called back. She said sorry, I was in the office. I hang up. We start passing around food....they shorted us one kids entire MEAL. I call back and she says "it's sitting right here (10 minutes later) and if I don't want to drive back for my old sandwich she can put my name on a list to get it next time. NOW I HAVE SAD AND HUNGRY KIDS. #mcdonaldsFAIL They constantly mangle food and short you and consistently take more than 20 mins at the drive through AND have super HIGH prices because the owner thinks customers should pay for the upgrades they did to the dump. Nope. I'll drive to yuba before I come back to these theives. Ps. Check the pics of the "hot fresh quarter pounder" I waited 30 mins for and paid premium prices for. Such a joke. read more

If i could give this place no stars i would . Customer service sucks forsure and literally just managed poorly there . Get better workers who can actually take an order right and not have shitty attitude read more

I am writing this review to express my disappointment and utter frustration with the McDonald's in Gridley, CA. Every single time I give this restaurant a chance to get it right, they continue to do the same thing and give the same ridiculous excuse. Currently, the large fry at McDonald's costs $4.89, (almost $5.00), so one would expect to get the large fry they paid their hard-earned money to enjoy. However, the McDonald's in Gridley, CA has decided that its customers are not worthy of getting what they paid for. Every single time I have ordered a large fry for this establishment, I end up getting a medium fry (at best) in a large fry container. I have expressed my concerns and my issues regarding this matter, and the excuse I get every time I bring it to their attention is that "they are only allowed to fill the containers to a certain amount, but after cooling, they shrink. Yes, the fries they are using are the magically shrinking French fries. They fill them full, but then they shrink to almost half the size, apparently. The pics below are the four "large" fries I purchase less than an hour ago, and one of them barely has half of a large fry's worth in the container. I have been a McDonald's customer for over 45 years, and they excuse they are giving is just that; an excuse. It is an excuse to save money, and it is ONLY the McDonald's in Gridley, CA I have had this horrible experience with. I would go to a different McDonald's, but the next one closest to me is almost thirty minutes away. Therefore, if you are looking to enjoy some of McDonald's incredible (while they are hot) French fries, DO NOT go to the McDonald's in Gridley, CA for those golden potato sticks of delight. You will go away angry, depressed, frustrated, and almost violated because you will always get less than what you paid for. In most cases, that is called fraud or theft. Yes, my complaint is about fries, but if you think about it, $4.89 is a lot of money for some people to come by, especially since the economy is so horrible. Therefore, when one spends this kind of money on something for their kids to eat in a pinch, a full order of fries is to be, and should be expected. Gridley, CA McDonald's, please STOP ripping people off on their French fry orders! read more

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Curbside order. Food good. Drinks good. The curbside guy is super friendly. Even asked if I wanted anything else. Above and beyond - made my lunch stop great !! Kudos to delivery guy read more

The ice cream machine was working. The food was as expected and the order was made swiftly. The only issue was the portion of the McFlurry. It came 2/3 full compared to the usual amount. Other than that it was a good experience. read more

Wish I could give 0 stars, employee charged me for all items separately instead of making it a meal. Ended paying $17 for a sandwich "meal". They always seem to mess up orders, avoid if you can. read more

I swear y'all need better workers like y'all always mess up the orders when it's right in front of your face in big letters and y'all always give nasty food like I went in the other day asked for a plain cheese burger with cheese only gave me a bun with cheese like come on now are y'all blind like I worked there and I never messed up on orders and then today I order burgers and y'all wanna give hard stale buns like seriously you going to sit here and tell me that you would eat it no so why serve it to your costumers like y'all can do a lot better if you don't wanna work there quite but don't give piss poor food like that's a waste of 15 bucks right there thanks to y'all it's ridiculous read more

The burger was so juicy! The fries were so good they made them with love today on Valentine's Day amen!

If i could speak to someone here i might've given it two stars. The man i spoke to on the phone was very rude to my daughter who currently lives in California. She had a question about her food she had placed an order on. The man on the phone called her a child and said some random name and asked if her "mommy or daddy" is paying her phone bill . He also has threatened to turn her information over to the police. My daughter is 30 and grown ! I understand if you guys just get prank calls a lot, but this was just plain rude coming from a real costumer with a real complaint. This was so incredibly disgusting from a worker from MCDONALDS. Pipe down young man you work in mcdonald's making California's minimum wage. I tried calling back to request to speak to someone else and was told bye and hung up on. I called back a few times to be put on hold and hung up on. Disgusting behavior mcdonald's. I shouldn't have expected any less from this abomination of a place!!!!!!! read more

Best food ever and great service I love the oreo shakes that's my go to. I feel so comfortable to eat inside the restaurant too

There food is not fresh, the service is bad I gave them so many chances is sad fries are either cold or the meat is old I get everything cold almost every time. Never do I want to go bck the only thing Is good cold is the Ice cream n that's all they know how to served read more

They always come in clutch Karen's be bitching in the reviews but they put in work and honestly it's been the best McDonald's I've been to.

COVID hasn't helped anyone but having someone wait 45 minutes for an order from the app, is just sad and then to get it wrong and cold, is fucking laughable.. Called to complain and got some little bitch who tossed someone else into the fire. I personally feel sorry for anyone who has to deal with this joke of a "restaurant". 0/10 will never eat here again. read more

Worst McDonald's in the area. Always mess up order and always super slow. Very rare that you don't have to pull up out front, even for something as simple as a 10 piece McNugget. read more

I am so amazed with how great this McDonald's is!! I now try to come here more often because my food every time is been great and the employees here are just wow! They are so kind! I have been to multiple McDonald's but this one is unique in every way. The employees have just been so kind and always in a great mood even with the long lines of customers in the drive thru, it can be intense but that doesn't seem to effect them at all and I love that about them. They work super hard and I can tell by how fast and thorough they are!!! I think we should be proud on how great these workers can be, especially through the tough times they deal with. We are truly lucky. Thank you! read more

made me wait 10 minutes for 3 things and my fries were still soggy and lukewarm :(. my mcchickn looked like it was made with hate crimes and neglect, poor guy js wanted some love. read more

I have been here 3 times since it re-opened. it seems like they don't have anyone there that can do their job. I waited 20 minutes parked from the drive-thru for 2 strawberry milkshakes and when I finally went in to find out where they were, they were sitting on the counter all warm. The 2nd time I went in, people were behind the counter chatting and not serving up the orders. My order was sitting under the heat lamps. The girl manager there just likes to walk around barking orders instead of being a good manager and pitching in where it's needed. I will not come back to this McDonalds. The Burger King across the street has worse food, but better service. read more

I get it. It's McDonald's. In Gridley. But really, HOW much IQ should it take to work here? Too much, evidently. I asked for the 6 piece chicken tender meal. The cashier says that she can't find it, only the 10 piece. Younger son doesn't want 10 pieces, so I order everything ala carte, although I pointed out that the 6 piece tender is listed right there on the menu. Whatever. When they bring the food, they bring a 6 piece chicken NUGGETS. Incompetence, thy name is McDonald's in Gridley. read more

September 16, 2021, about 4:45 PM, entered the drive-thru and arrived at the pay window about 20 minutes later; extremely slow. Received our 3 large ice teas and after a quick sip, realized McDonald's had given us sweetened drinks instead of unsweetened. We parked in front and went inside the restaurant and one look at the pathetic, low energy looking crew and it was obvious this was the freshman crew, not the energetic and mature crew that we typically see at breakfast. We had no issues getting new drinks, but I was thankful we did not order any food from these characters. read more

Employees have drag marks all up and down their arms. Very gross. Not to mention they're not ever friendly unless you encounter the few guys working. Rarely have order accuracy either read more

Instead of telling me to pull to the second window you could have handed my order sitting right next to you on the table

10:50 pm went to this McDonald's and the female who works there her name is Angie and she was so rude I said helllo and she just threw me my bag of food really disrespectful. read more

Chick on the mic taking orders had a huge attitude and the fudged my order up. She could of just been having a bad day

They remade the store its nice and modern. Its fast food. Looks clean. Use app for better deals.

I am writing this review based on the drive thru only. McDonald's needs a better system in managing their two lane drive thru. It's really annoying when I get in a lane only to see the other lane whiz by cars that come after I've been in line. I'm sure they can take orders as they see cars arrive. Staff at pick up windows are friendly read more

I drove through the drive through and ordered a signature grilled chicken Mushroom Swiss. Got home with a beef that was way undercooked. This has happened before but now I'm done. read more

McDonald's - Yuck! - Fast Food Near Me - Gridley, California

I would give this place zero stars. Never get ur order right. Food is always old and nasty. Please never eat here. The only thing they have that is good is their apple pies and blue Powerade. read more

Ice cream machine was down. We stood there at the counter waiting to be acknowledged 2 workers looked at us and didn't even say someone will be right with you or anything. One was a manager. Really? This store needs to take some training from the McDonald's in Williams, CA their service and food is always on point when we are traveling. We didn't order anything and just left when someone finally helped us . read more

About a month ago my fiance and I went to the Mcdonalds drive thru and ordered, 3 mcdoubles and 1 mcchicken. went home and aate and the next morning woke up with food poisoning. it was so bad that we had to go to the hospital and the DRs were going to keep my fiance over night. after hrs and hrs at the hospital, we got home andf i called mcdonalds and asked to talk to the manager. she asked what we ordered and what time we came in, but didnt offer to do anything about the situation and was pretty rude. therefore this place is horendous and is making ppl sick. when i go out to PAY for food, it shouldnt make me sick, and especially a well known business such as this. read more

Yes it's McDonald's but the service is just ridiculous through the drive through. The workers get upset because your order is sloppy lol . Very unprofessional and very childish read more

Wow I have never eaten at a place with such class. I was eating the usual (two Mcchickens plain and large fries) and I happened to run into a man who was high on meth that claimed to be god. That was a great day. I was in the bathroom when I heard what happened to be a man watching rated XXX films that was quite interesting. If you happen to be rolling through the little town of gridley eat here! I'm sure you will have quite the experience. read more