The service at this McDonalds was probably the best service we have ever had. The people in the kitchen and working the counter were so fast, efficient and friendly. The food, was hot and flavorful. They also had an option to add green chili's to our burrito, which was very nice. Our coffee was hot and flavorful. read more

Order through the Mobile app and did curbside pick up. When we got home my partner took a few bites into her burger before she realized it was under cooked. Still very pink in the center! Would not recommend this place!!! read more

McDonald's - Undercooked Quarter pounder - Fast Food Near Me - Grants, New Mexico

Service was great. Nice people here. Got what I wanted and used my app. Thanks for the stop.

Travelers be warned: Went inside & waited over 12+ minutes for a fish sandwich & small fries $9.05. The staff prioritized drive-thru customers & other walk-ins after my arrival. Finally handed mine over & fries were cold. Requested a refund & would definitely not recommend - especially for the prices they are charging. read more

Being the only easily accessible fast food joint that kids will love, makes this place a busy spot on your trip through Grants. Service is a hit or miss but the newly remodeled inside provides a great atmosphere. The drive through is always busy and the inside is almost the same. Time wise, expect, to spend 10-20 minutes for food. read more

Food, was very good! Which is extremely weird because in California McDonald's sucks! The service was amazing. The staff members are very welcoming. Super clean bathrooms super clean dining room area. read more

I would give zero stars if I could. This spot has some construction going on and the drive though line was very long at 3 in the afternoon on a Wednesday. Both drive though menus had a nuggets and fries for 2 bundle - 20 nuggets and a basket of fries - for $8.99. However they said that wasn't available but I could order 20 nuggets and a large fry for $10+ dollars. I asked for ranch but they rang up BBQ then had an attitude when I asked for the ranch. The cashier was talking to another employee the whole time and barely mumbled the charge amount before quickly swiping my credit card and going back to her conversation. They second window only handed me 2 packets so I had to ask for more and they managed to give me another 2 packets. If you want McDonald's I definitely recommend finding a different one. read more

McDonald's - Drive through - Fast Food Near Me - Grants, New Mexico

Ok, Yes, this is a 5 star review for a McDonalds, no joke. When going through New Mexico if you are lucky enough to pass by Grants you MUST , I repeat MUST stop and get a double green chili cheeseburger!!! I was told they don't have them all over New Mexico but this burger is the freaking bomb!!!! It's not like any other McDonald's burger I have ever had, in fact it is like a burger I would pay bucks for! It's juicy and yummy and amazing! Sometimes the chili bites and sometimes it doesn't so it's a surprise lol. Seriously though, Grants, New Mexico a must stop! Your welcome! read more

Traveling to TX, & stopped here for lunch. Usually don't do a review for McDonald's, but every employee we dealt with (3 in all), were so helpful & friendly. The restaurant was clean & bathrooms nice & clean too. Food was McDonald's (which we like), & was hot. The Coke was really good - many times those fountain drink dispensers are not set right & the Coke tastes bad, but this one was perfect. read more

The manager, Sonia, needs to chill! She was extremely rude to one of her employees in front of customers. Her employee is an elderly female with a cane, who was instructed by another employee to stay in the front and help clean because they don't want her slipping on a wet floor in the back house. Sonia, went up to this elderly lady and said "you either do dishes or go home!" I'm assuming she doesn't know what Americans with disabilities act is. How rude!!! Treat your employees right! read more

Clean Lovely guy serving at the cash register Would recommend stopping here Suitable to everyone read more

McDonald's - a burger and french fries - Fast Food Near Me - Grants, New Mexico

Absolutely terrible... here it is Sunday 3 PM. Waited in line for 25 minutes to place our order. it's not like they were busy just SLOW like molasses. I asked what's the holdup and the gal just blinked. we got to the pickup window the next gal said it'll be a few more minutes. OMG can you believe it. finally, 1 combo arrived, and the gal said to pull up because the other burger wasn't done. UNREAL. because we had to wait again our fries, they gave us were cold and burgers burnt. sloppy service and crappy food. oh, and they forgot our straws. McDonalds you suck. you don't even deserve 1 star. come on McDonalds reply to my complaint ... I'd love to hear your response. read more

This is a really nice McDonald's! All our food was delicious and our order correct. And it was very clean!! Here are a couple cons: no mirror in the restroom (might seem silly, I know, but that's a major minus when your on a long road trip) also, people are forced to use the kiosk for ordering. I noticed this making several customers upset. Wasn't an issue for us, but I don't it should be quite so forced. Great McDonald's overall! read more

This place has seen its better days. It has went downhill fast. Waited over 30 minutes for my order. I gave one star because that's the lowest. read more

Good McDonalds. Clean dining room. Fast friendly service. Convenient parking. Only place in town to find coffee on a Thursday morning.

I guess the staff can not count pass 19. I received 19 Chicken McNuggets But paid for 20. Double check your orders when they give it to you read more

I'm not a fan of McDonald's food, but this one offers a terrific breakfast burrito featuring hatch chilies. Service was prompt, accurate, and friendly. The food met my expectations, and the coffee lived up to their reputation of having good coffee. We plan to return tomorrow for an Egg McMuffin. My only complaint was the long take out line, which congested traffic in their parking lot. But they have a large parking lot and we managed. read more

Good place to stop but they aren't doing breakfast past 11am! Every McDonald's I stopped at from 800 miles away except this place served breakfast all day long. They claimed it was due to the pandemic but must be due to something else! I was craving for some breakfast food and it was not much past 11am....oh well I ended up only getting coffee and then going to the next McDonald's much further away that serves breakfast all day! Coffee as always is very good! read more

Very friendly, clean and good food. Not many good choices for a quick meal in Grants, but Mickey Dees came through as usual.

Stopped here for a quick bite, the fish thingy, just something to keep me going without worrying about vibratory cramps...on a motorcycle that's important...lol. Chrome side up! read more

Just an awful meal. I can' t remember the last time I had MCD, but I think it hasn't been long enough. I was running late for a meeting and needed something quick. I wasn't in the mood for a burger so I purchased nuggets. Each of the 3 (of my 10 pieces) were full of cartilage...just disgusting. I threw the rest out. I stomached the overly salted fries and sat through my meeting hungry. Never again. read more

I stopped around seven in the morning after a long night on the road to get coffee and something to eat. I walked into the lobby totally missing the sign outside that the lobby was closed due to renovations. Inside I noticed the renovations that were going on and noticed a sign that stated that you had to order on line. I didn't have my cell phone with me and proceeded to ask someone behind the counter how else I can place an order. I was ignore by everyone there. I continue to get the attention of whom I believe was a manager, (he was wearing a grey shirt and black pants ) I asked him how could I place an order, and with a very strong hispanic accent he yelled at me to get out. He continued to belittling me by asking me, can't you read, there's a sign outside you can't be here, and he yelled at me to get out again. I calmly walked outside filling humiliated. No coffee and a bad taste in my mouth for being treated so poorly. But am glad I didn't ordered anything there. None of the employees were wearing face masks. I will never stop at this particular McDonald's as long as that manager works there. He should not be working in customer service. read more

This is the slowest McDonald's in the country! Line so long you'd think they'd have to pump out super hot fries consistently. Nope.

Fast, friendly, accurate I'm not sure what you expect out of your McD's but that's more than i expected... i had a long day at work and was forced to do an unexpected trip to the Grants area to fix some network issues. i was starving by the time i finally finished so i decided to swing into the first place i saw. This was it, and it was a fine experience for a McDonalds. read more

For parents traveling: this location does not have a play place. Other than that, great service and clean restaurant.

Now this place gets very crowded! The food is very good. They have the $1,2, and $3 menues. That's what I like. The place is clean, and the staff is very friendly. read more

The drive-thru order taker was new... but VERY polite and enthusiastic! The person who handed us our food was so nice, had a sense of humor and fixed a small error on the spot! Great attitudes! read more

I was extremely impressed and shocked. You can go to 1,000,000 fast food places and you won't find the level of cleanliness, customer service, and general excellence in service that I found here. The general manager was there supporting his staff, serving customers their food to their tables, and all of the staff was courteous and kind. The food was good and the bathrooms, floors, and tables were all clean. Major props to this McDonald's. Highly recommend stopping by off of 40. read more

Bad service. Slow. Food cooked poorly. Staff poorly trained and incompetent. Manager was just as bad and incompetent as the other employees. If your passing through on I40 don't stop at the McDonald's as there are better McDonald's in Lagoona and Gallup. read more

the napkins smelled old and funky. the food is never hot. worst smell when the window to take your money opens. avoid it.

I have to say that as fast food goes - this McDonalds goes over the top in terms of customer service. It was great to see this focus on the customers. When eating fast food it just has to be quick and ideally accurate in terms of the order. This place was certainly fast and well run. We even saw the manager stepping up to get folks their food. Instead of calling people up to the counter he was keeping track of who ordered what and brought it to them. There was an impressive level of teamwork at this location. Kudus to the McDonalds in Grants - keep it up and don't lose that focus! read more

Took long to take order. Then never calls my number while I'm standing in front of them. After I ask them about my order they forgot my fries. read more

It is rare that I give any McDonalds a review, but this one deserves kudos! While the exterior grounds were a mess the store was clean. Our orders were served up hot and fresh and the young lady taking the order was professional and nice considering how busy the place was. Thanks you for being the exception! read more

This is the most disgusting place I have every walked into. Infested with flies . . The kid at the counter had to wave his hands around the entire time I was ordering. Took 4 people to finally get my order of 4 items placed. The "kitchen" area hasn't been cleaned since this weekend . . I'd put money on it. read more

Friendly service, clean bathrooms, new mexican green chili double cheeseburger, yummy