I don't know what had changed since my last reviews but they are consistently getting my orders right over the last few months. Yes, sometimes the fries aren't fresh but that happens at most McDonalds. I have pleased with them. I hope they continue maintaining this level of quality. read more

If I can give 0 I would do it! I don't usually leave reviews, but this experience really deserved one. My mom and I ordered through the self-service kiosk because that's what customers are expected to use now instead of ordering with an employee. The receipt printed completely blank except for asking for a table number, so we entered table 22, which was clearly visible. They later claimed they couldn't find our table, but no employee ever even walked by us. At this location, they never seem to bring food to the table like other McDonald's do, even when you're told to enter a table number. To make things worse, our food was cold. When I asked for it to be remade, they simply reheated the same food and gave us fresh fries instead of replacing the meal. While we were waiting, employees were making disrespectful comments right in front of customers, which was very unprofessional. A little respect and better customer service would have made a huge difference. This was disappointing from start to finish. read more

I ordered 4 Happy Meals using UberEats, expecting to get exciting toys for my kids, but ended up very disappointed. They gave us 4 of the same toy. As we all know, that is not the only toy they have. It's just so unfair. I hope the staff there will be kinder to people in the future and not do frustrating things like this. read more

Every time. Well, almost every time at least the last four out of five times they have forgotten me to leave forks, butter and syrup for the breakfast items that I ordered. Get it together considering never going to McDonald's again after this. read more

Ordered a DECAF medium coffee for my wife, reason she is intolerant to caffeine. Went to the Doctor today because she has been having tremos and anxiety, sleep only 2 hours last night. More than likely she got regular coffee instead of DECAF. Never had this reaction before witn McDonald's coffee . Your staff must be more careful when serving special orders. We love McDonald's but this one is the worst of all. Never again read more

McDonald's - Burgers Near Me - Glendale, California

After what I found out what they use for their ingredients.. I will probably never eat McDonald's again. I should've listened to my father. I feel sick to my stomach! read more

I've stopped by this McDonald's in Glendale almost Eagle Rock a few times at this point. The first time driving by it I immediately thought that the parking lot and the restaurant itself was huge. I placed my order via the app and that works seamlessly. I don't like having to wait for my food so it was a quick and painless process. Make sure to take advantage of the coupons and deals in the app. The dining area isn't as big as I thought it would be so I can imagine it being somewhat congested when it's busy in there. The children's play area takes up a huge portion of the building itself. There are also kiosks here for those patrons that do you like to order themselves. It was a great experience and there's nothing to complain about. Everything went very smooth. read more

Management and staff can improve for sure, not the first time something like this has happened, but by far the worst. Considering Burger King from now on. Invisible beef does not taste as good as visible beef. read more

McDonald's - Invisible beef tastes awful, would prefer visible beef. Also, what is this preparation? - Burgers Near Me - Glendale, California

Cant expect high expectations from Mc Donalds. All the bad reviews. I had a decent experience here. At least they got my order right, I was grabbing a quick bite on my way home from visiting someone. Quarter Pounder was decent, and fries and drinks were good. Service was ok, but i was just passing by. read more

The crew is efficient and nice BUT! but the drive thru service 2 lines - does not go in order of who is next in line! Food is bad - breakfast burrito so skinny and hard tortilla. I ordered a meal but did not get my hashbrown! Management get your shit together! It is your responsibility for quality control and service! Obviously you do not care. So sad! read more

I've never had problems at any other McD's. This one simply can't get an order right. We've driven back to pick up missing items on three other occasions. Today it happened again! 4 strikes of not giving us the food we paid for, and this McDonald's franchise is official cancelled from our list of pit stops. Maybe it's staffing issues. Maybe it's this location's business model to turn an extra profit. Either way, shame on management for not shaping up. read more

Mcdonalds is an easy cost effective place to get amazing food at great prices. I stopped at the Mcdonalds in East LA and got a number 7 a double cheeseburger combo with fries and a Coke. For some reason i dont know why mcdonalds coke is so good. Whats the secret?? Keep it up mcdonalds!! read more

The food tastes great all kind's available for everyone. The service is excellent very attentive to you needs. The ambiance is pleasant and inviting. I highly recommend this place of business. Kindness Forward one person at a time. read more

This is the third time we've received an incomplete food order, and it's beyond frustrating. Every time, we're told to call customer service -- which doesn't resolve the issue in a meaningful way. Most recently, the manager was extremely unprofessional and told me to "just come pick up the missing items." If I wanted to go in person, I wouldn't have ordered through the app in the first place. The whole point of delivery is convenience, and this is turning into a hassle every time. This level of service is unacceptable, and we're very disappointed with how these repeated mistakes are being handled. read more

Don't go through the drive thru thinking it will be fast. They have one of those dual drive thru's that they're supposed to alternate back and forth between when taking orders. Apparently they can even mess that up as I sat at the order screen and they literally took 3 cars in the line next to me, even though I was there prior. When t hey finally responded to me and said "Oh, have you been helped?", the order I had placed and paid for, through the app for breakfast, was not available because I was 2 minutes past the serving time. They said I had to wait 3 to 4 days for a refund to go through to my card. I usually go through the drive thru at this Mcdonalds because the dining room is usually filled with homeless people and the floor is littered with trash. I figured since I don't get my breakfast, that i paid for, I might as well give them a review in my spare time. Fair to say, I'm not lovin' it right now. read more

Despite the negative reviews on Yelp, I find the workers at this McDonald's location to be the best and friendliest people. I usually only order a Diet Coke, but these younger employees are always hustling with a smile no matter how busy it gets. They even engage in conversation while taking drive-thru orders. Compared to the central location, where I've encountered younger guys with poor attitudes, I prefer this location because these workers are always polite and go out of their way to ensure excellent customer service. I've never had a negative experience here, even after multiple visits. They're also willing to bring drinks out to curbside pick-up. Although it's difficult to give a McDonald's a 5-star rating, the quality of service at this location deserves recognition. A tip for customers: use the app for free deals like "Free Try Friday." read more

I had a hair in my burger and ontop of that i did an order for pick up and they literally told me that it wasn't in the system and my phone was too far away from the location, which makes no sense cause it's a pick up order rate. This restaurant a one workers are extremely rude. read more

11.23.23 Conveniently located on the South side of Colorado Blvd. in central Glendale it's clean and well kept, plenty of easy parking . Tables were all spotlessly clean, this isn't a normal thing at McDonald's so I appreciate it . My order was ready quickly, no need to describe, either you like Micky D's or not, it's fast food not Haute Quisine . I didn't try the bathrooms but McDonalds typically has NO towels and one stall and one urinal for men . -Nate read more

Not from the area and this was the closest location to me at the time. One of the nicer McDonalds I've been in.. ANA was especially helpful, nice and accommodating. read more

The manager, SOL, is the most inconsiderate staff member in this branch. Avoid this branch when she's on duty if you want good service. I've been buying Happy Meals at this McDonald's branch for years and it's the first time they declined to sell the toy separately during breakfast. I told SOL that they always did at this branch and at Central as long as we still buy a meal but she insisted this branch does not. I understand if the current toys are in demand (lot like those Sanrio, Pokemon cards & Marvel collectibles) but it's just Elio, a movie that has flopped and was marketed very poorly. I tried asking again, when we got our breakfast meal, and showed SOL McDonald's webpage in my phone that states that they could sell toys separately, but she said it only applies to other non-special toys. Huh. That sounds like an alibi. Pretty sure she's making things up based on my experience here and meeting other kind staff members. I bet SOL either doesn't know how to enter the right codes at the register to sell the toy separately, or she's just too lazy or doesn't care much about the customers. Nonetheless, the manager needs to be trained more or simply be nice to customers. Now we need to hide the meal we bought since our 6-yr old will be looking for a toy when he sees that huge golden arches plastic bag we got. read more

I got a halfass okapi style McRib at McDonald's today, you would think they stock the same number of patties and buns? I am speechless... Seriously??? It's not the same!!! read more

McDonald's - A half-ass McRib - Burgers Near Me - Glendale, California

The fact that I can count the salt on my fries and one hand is treacherous I'm moving tomorrow and this was my last McDonald's experience at this location. I will not be served this un salty trash. I'm MC'pissed read more

McDonald's - Burgers Near Me - Glendale, California

I was surprised to see the rating of this McDonald's on here. We've come here several times and have never had an awful experience. We've never been inside and have only used the drive-thru. It is nice that they have a Play place (although again, we haven't used it). The staff is always friendly and seem to be helpful. The drive thru is a little slower than you would expect. And it is true that the ice cream machine is always broken (which is annoying). And it is true that sometimes the fries are a little cold. But overall, it's exactly what you would expect from a McDonald's in our experience. read more

Where is rest of this smoothie lol I ordered a large not a medium and there's smoothie missing and it poorly closed the cup is sticky read more

McDonald's - Strawberry Banana Smoothie - Burgers Near Me - Glendale, California

shout out to paola and to the rest of her team on 9/25 around 12:45pm ! they were so great ! they were so nice ! i had a situation to ask about so i decided to call them before arriving, paola picked up the phone and was very informative and helpful. thanks again guys ! read more

if I can give 0 star! 10/10 9:00 pm - passed by as it is very convenient right off the street- we ordered togos and 1 coffee. Found out we were forever waiting for coffee - we even finished our bag of togos because of the wait for that 1 PRECIOUS coffee. I followed up but people in the counter instead of getting my coffee are more attending to cashier work, getting those sales and attending to online orders. Add more people to attend to your customers! read more

What the fuck . Why is the food raw. There are fucking roaches crawling in the walls. One of the cooks legit picked up a cockroach and threw it in the fryer. now I don't know nothing about extra flavor but I don't think roaches are it read more

McDonald's - Dog - Burgers Near Me - Glendale, California

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I ordered a coke and a burger, I ordered it quickly, I liked it, I often come here with children, and not long ago they opened a trampoline place for children read more

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Just left this store ordered on their app like yesterday no fuss. Then picking up today finding out it was cancelled. Your store is practically being run by kids, your kid manager is no help as well. Do better, they're getting paid $20/hr already and the level of incompetence is astounding!!! 0/5 Stars!!! read more

This review isn't about the food or service--it's about how people are treated, especially by management during the hiring process. I applied for a job at this location and was scheduled for an interview today, Tuesday, April 1, 2025, at 10:00 AM. When I arrived, I let a cashier know I was there for the interview. He told me the General Manager had been informed and would be with me shortly. I waited patiently--for over an hour. I checked back in and was told again that the GM would be with me soon. Another 10 minutes passed, and a cashier apologized for the delay, repeating the same message. In total, I waited nearly two hours, and no one came to meet me. I eventually left, disappointed and disrespected. I hope management or corporate will review the cameras from 10:00 AM to 12:00 PM that day. I'm sharing this not out of anger, but to point out a basic lack of courtesy and professionalism. It's deeply discouraging to be treated this way--especially when someone is coming in, hopeful, and simply trying to earn a living. No one deserves to be ignored or dismissed like this. I sincerely hope no other applicant experiences what I did. A company of McDonald's size should uphold higher standards of respect and communication read more

Unfortunately, this is the closest McDonald's. This time I thought I'd get better service ordering through Doordash. Not at all, ordered the Big Mac bundle which is supposed to come with 2 Big Macs, 2 French fries & 20pc McNuggs. My order was missing 1 Big Mac....pfft. Might have to visit the location on N Central Ave, maybe I'll have better luck. read more

Oh m g, is all i can think after seeing this at the bottom of my fry bag , after eating them all. This is single handedly the worst thing possible what the helly. In case you cant tell there is a dead FLY at the bottom of this fry bag. I know accidents happen but how do you not look at the at the brand NEW bag before u open it. I assume it is folded paper thin so how the heck does a fly crawl up in there. I dont wanna accuse someone of putting it in but like dam thats something to think about. I am absolutely DISGUSTED, this just reminded me why i rarely eat mickey Ds. Guys i dont want you to experience what i experienced next time you order fries make sure to ask for no FLYS. Never in my life i ever thought id see experience like this. Just for context i am eating in my car there is no FLYS in here so it only came from INSIDE the restaurant. I am ABSOLUTELY FLABBERGASTED, DISGUSTED AND ABOUT TO THROW UP. Bro was legit hiding under the last fry this is cray z man. After i finished my meal i was ready to relax because the food satisfied my hunger, instead im writing this message in anger and cant sit still cuz im so shocked and what the heck just happened. Im not saying dont but be careful coming to this location please i cant let my fellow peeps experience this i love yall forreal. I will never look at this mcdonalds the same again. This review is soo lucky i had to put even 1 star in order to write this , it deserves a big fat ZERO. read more

McDonald's - Bag of fly fries - Burgers Near Me - Glendale, California

I came to this location on a chill afternoon doing some sales job. Enjoyed my lunch and ordered this vanilla iced coffee large as usual. Have to say every McDonald's coffee taste different in some way, but this location is great. I like how it taste. The vanilla and the milk, sweetness is just right. Not too sweet and not too bitter. Many location taste bitter even after added another shot of vanilla. This location made perfect coffee. So I decided to buy more for my team. Unfortunately when I walked out and try to settle it down ok my car and open the door. Four of them spilled and I was like 囧！ Melissa the manager helped me out by cleaned it up, I'm very sorry for this and she also help me to get another 4 large coffee back for free. Wow! Hospitality is beyond the expectation. Thank you so much. I really appreciated. read more

McDonald's - Melissa helped me and ensure no spill by using the paper bag. Thanks! - Burgers Near Me - Glendale, California

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Very poor customer service. Milton, Manager stated it was a busy day and no time to clean restaurant. "Clean!" This McD's need an overhaul! Starting with the McDonald's Big Wigs @ Corporate. It appears McDonald's only goal is to sell burgers & make the Almighty Dollar bill! Mo', mo' $$$ = mo' greed! Customer service definitely is obsolete. Associates & Managers are not present ( they're literally out to lunch). Cleanliness & sanitation, order, honesty is out the window. Dining area was a natural disaster scene: tables, chairs, floors, entryways, windows, kiosks & restroom were filled with debris, sticky substances, food everywhere, burger/fries cartons too, all choices of sauces were spilled on the floor as if they gave 'em away (when in fact now McD's charges for them), tables and chairs were array. Water puddle on floor near fountain/beverage counter, cup lids scattered on counter then inserted back in by associated. Yuck! Who knows what was on them after someone obviously took 'em out by accident or intentionally. No ice in ice machine, left over receipts all over the floor & left over French fries that appeared to be a mini-volcano gone wrong underneath a table to greet you as you entered. Lol! I notice associates including managers let regular customers and or Uber, Door Dash or other food delivery service persons buy a hot coffee @ the Senior's discounted amount when they are obviously NOT SENIOR CITIZENS. As well as sell smaller cup size beverages, but receive the large cups. I guess some sort of nepotism is going on here. In the end the new or less fortunate customer pays the heavy price for horrible customer, disgruntled associates who don't wear name tags or appropriate uniform attire & what they choose to wear most of the time is inappropriate or dirty. No matter the time of day some associates including management look like they just got out of bed, rush to work, look horrendous & tired with a very bad attitude and vibe. The vivmbe passed on to you the customer! No wonder everyone's in a bad mood. Time to take out the sage and garlic to ward off bad vibes (spirits). ; ) It appears McDonald's Corporation does not care for the public's best interest as sales and money are their driving force & only priorities. It was exemplified by the associates' & manager's response when asked what happened here? Why is dining area actually the whole restaurant the scene of a trash disaster zone? They all just shook their heads, said they didn't know or as Milton, Manager stated "it's been busy." Where are the "PNP's" i .e. the sanitary policies and procedures @ work here?!?! Is there even any & this point in today's high speed lifestyle. The unsatisfactory answer "it's been busy" is preposterous! The audacity to even utter those words out loud ti a paying customer of all things. Too busy to clean and sanitize! Wow! No wonder infections, diseases are created and pandemics start. This could be Ground Zero! I'll gladly "drop a dime" to the Public Health Department because it's a public health issue and concern. This government entity must keep a watchful eye and serve pink slips more often to avoid health risks. If this is how the front of the restaurant looks like I wonder what's going on in the kitchen. Is "Ratatouille" in Da HouZe "cooking up a storm?!?!" STAT need disinfectant, bleach, rubbing alcohol, gloves, oxygen masks and any and all Universal Precautions! McDonald's needs to take a page from Chick-Fil-A and In N' Out Burgers where customers come first, are treated w/ respect, associates wear appropriate & clean uniform attire w/ they're personal name tags not made up names or another associate's name tag, loud voices are heard by customers not associates. Although the In N' Out is exempt since it's their culture to call out order #'s in a loud manner. Associates are present and focus on customers not themselves. I can't tell you how many times I've heard McDonald's associates at various locations carry on a detailed personal & graphic conversation in front of customers. McDonald's you're lost! It's time to re-read and re-educate yourselves and go look up your mission statement and/or create a new one as it appears you're in desperate need of one. This once McDonald's faithful customer is NOT "Mc Luvin' It." Calgon please take me away! read more

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You guys suck. It took you 20 mins to make my smoothie and I was late for work too. I was skipped by 7 different orders in house and three different Uber ears orders before your manager noticed. Your manager tried to offer it to me as an apology but what she should of done was just give it right away to me instead of joking around with her employees and leaving it on the counter near your slushy machine. At least you guys were fast at giving me my refund. Smh this McDonald's has gone to garbage sad to say. I grew up with this McDonald's and loved it but now you guys are complete trash. Utter trash. Gum under my boot. You deserve this review. Fire half your crew and Get new employees and managers that actually care. read more

McDonald's - Mango Pineapple Smoothie - Burgers Near Me - Glendale, California

How many times do I have to write a bad review. I guess as many times as the mess up. I ordered a Big Mac with no onions and no pickles. Well I guess the lettuce and special sauce is grouped together. I received a Big Mac just bread , meat and cheese. I don't understand why it's so hard. How many times do I have to talk to Jacklyn ? She is super nice and has great customer service. It's the people getting the order together. Then I picked it up today and they made me wait 15 minutes just to pick it up. read more

McDonald's - Proof of order - Burgers Near Me - Glendale, California

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I called to ask if they had restrooms available and was responded with a hard F*** No then hanged up. It's impolite to hang up on someone when they had a question. 2nd to use improper vocabulary like that, I had no intention of disrespecting the employee when calling to this establishment. Please let a supervisor or manager answer the phones next time. Not no minors, thank you. Better keep those minor employees in check!! I would have bought something on my way out if they weren't so rude Date of call 03/31/1024 Time of call 8:33pm read more

Since the pandemic McDonald's has lost what little momentum it had in the fight to feed healthier food. But with six kids all in sports and trying to run our own business, we have to resort to cheap fast food often. This is my kids first choice. They still don't understand why the play area is closed, and they never take my word for it. So this place is the same as the rest except... The fries were stale. They gave us one bbq sauce for 20 nuggets. The tables were dirty but marked clean. The restroom was "close" but not open. The food is not good. I feel heavy and tired. I need a nap. Yuck! read more

McDonald's - It says the restroom is close. How much further??? - Burgers Near Me - Glendale, California

Not a good location. Delayed service and insufficient number of staff working. Things need to change at this location!

Customer service was excellent. They served me with outstanding customer care. The food was good and hot. No complaints. I recommend this place. read more