After a long day at work, I stopped at McDonald's for dinner, which turned out to be a mistake. Everyone's fries were rock-hard and tasted old--completely inedible. The nuggets were overcooked and just as bad. I get that it's fast food, but when I spend my hard-earned money, I at least expect my meal to be hot and fresh. I was too tired to drive back, and honestly, calling to complain felt pointless because no one really cares. If more people stopped spending money at places that serve trash food, maybe they'd step up their game. I know McDonald's won't miss me, but I'm done wasting my money on slop. read more

I went to the drive-through in Gardner Kansas. I asked for water with my number six meal. The attendant seemed like he wanted to talk me out of it. I got him finally to do it and he told me to tell the person at the next window I wanted water instead of Coke. I went to the next window and they told me that I needed to park and wait for the water. After waiting for 10 minutes I left. Maybe they should look at their processes and procedures. They seem to get in the way of customer service. read more

McDonald's is Awesome and the best food they have is the Quarter Pounder With Cheese because it is Taste and Delicious and Awesome and Wonderful and Spectacular and the best Hamburger in the whole world!!!! :-). :-). :-) read more

Those Mcfuckers didn't give me my KitKat ice cream. The Smokey BLT was pretty good but I couldn't get one of the workers to try and get the ice cream I had ordered or at least return the money since I didn't get it at all read more

Came here for to get breakfast food for my siblings the other morning. I always order from the app, because they have lots of deals on there all the time. The inside of this McDs is pretty clean. They had one register opened, with a new employee being trained there. What is a bummer is that you can't use more than one coupon code from their app at a time, so I just ordered twice. I ordered 6 breakfast burritos, and got a free medium iced caramel macchiato coffee; and BOGO bacon, egg, and cheese McGriddle (mini pancakes in place of bread). The order came out quickly. The sandwiches were greasy, but the sausage burritos and the coffee were good! We don't come here often, but it's okay for a fast meal. read more

McDonald's - McCafe iced caramel macchiato. - Fast Food Near Me - Gardner, Kansas

The McDonald's at the Gardner exit has been my favorite for quite awhile. I went there at 5:30 most mornings to get a large ice coffee with no cream and sugar. They were always friendly even though I was doing a custom order early in the am. The guy at the register was always genuinely nice and the place was clean and friendly even during the worst parts of covid. Love that place and I'll miss it since I no longer work in the area. read more

Sat in the line for over 10 minutes, got to the ordering speaker on the outside lane and didn't hear anything from anyone for an additional ~5 minutes before I just left and went somewhere else. This is not the first time this has happened. What gets me the most is there were multiple people in front of me that got to order at the same exact place but not a single person would say anything. As the line kept growing behind me I decided to just leave. Probably won't come here again. read more

This is the first time I've given a fast food restaurant a 5 star. As a whole I've watched the decline in quality of service across all fast food. But this McDonald's is so consistently good, fast, and most of all, friendly. read more

I've been going here for hi c a few times since they got it back in February... but today when I got to work and tasted it... it was mostly Fanta. My guess is that the machine was never cleaned out and the Hi c ran out so now it's whatever was left of the Fanta before switching. Needless to say this is not hygienic and I won't be returning. Come on McDonald's, clean your soda machines. read more

McDonald's - a very much carbonated hi-c orange - Fast Food Near Me - Gardner, Kansas

The girls at the window just now were were very sweet. Thanks for the great service! Thanks for making our busy day better

Ok but we were waiting for 20 mins for breakfast food And just leave so we could don't be late to something

i completely understand when yall are busy but we placed a curbside order as usually it's about the same wait time but we waited almost 20 minutes as cars just go through and through and through. we went inside after finally having enough of waiting and the girl that working said that they only had one person working curbside orders while the entire rest of the staff was working on drive through. all we were trying to do was place a complaint through her to the manager but instead she came outside with us and told us to "get a job there" very passive aggressively. this was very unprofessional and if it was a different person she very well could have been attacked by saying that. people are crazy and she should have just taken the complaint and told the manager that the customers are not being satisfied and maybe, MAYBE said an apology which we didn't get at all. ALMOST FORGOT but all of our food was cold as well so i don't even want to know how long of the 20 minutes we waited our food was just sitting on the counter waiting to come out to us. overall one of the worst experiences i've had at this location and the managers need to get this shit under control. read more

The $1 drinks (any size) are a great deal. I found the service at this location to be cheerful and fast, while the dining area was clean and colorful with upbeat background music. read more

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The one and only time I will probably ever give a McDonald's a 4 star review. The place is clean and friendly. Even the high school kids are very friendly and take their jobs seriously. They do a heck of a business because they are right off I-35. So they catch the work crowd and the folks just passing through. I will recommend this McDonald's to folks. read more

This is a LARGE fry??? Excuse me, but some are missing!!! And I haven't taken one bite yet!!!!!!! read more

McDonald's - This is a large fry? Excuse me but I think some are missing! I haven't even taken one bite yet!!!!!!!!! - Fast Food Near Me - Gardner, Kansas

What a joke. Can't even cook food properly, yet want $15/hr? I shouldn't have to call to complain about soggy grease logged hash browns. Managers response? We will replace the hash browns only. read more

New review. Food safety and health safety non existent here apparently. It is horrible to see a company not care for their customers or workers. During this epidemic and quarantine went into full affect on Tuesday. Yet I pull up to get food. Not a single driver thru employee wearing gloves. Taking who knows how many people cards and cash. The manager that made my drinks. No gloves and put my lid on with no gloves. Seeing such a simple precaution to not get taken. Is not okay. For your employees. And especially for your customers. Your in the food handling industry. And you can't even wear gloves? Why the lack of care. Why I had to throw away everything I bought due to an increased chance of contamination. I am not okay with this. Previous review The manager with the black tie running expo. Reprimanded my order taker. When he made the mistake and not my order taker. In front of entire restaurant and crew. Then a couple brought their food back in because it was prepared wrong. The guy with the black tie running expo takes the food out of the bag and placed on expo warmer to put in another bag. I called him out. Said that is not what your suppose to do. Your suppose to throw it away and get them fresh food. Now I don't know if I'm getting food someone touched. He acted like he did nothing wrong. Grabbed one of the 2 items he put back in expo. Then sneakily handed it to cook to fix. Put it back in bag. Brought it to customer. That is not okay in the least. I know Kansas food handling procedures. And that is not okay. I can't even trust my food! I'm furious. Called in to give them a chance. And said get that kid off of expo. He listened to complaint and said goodbye. The level of customer service I witnessed was terrible. From the moment he pulled my order taker away to slow everyone down. To the point of in proper food handling procedures. And no one got an apology out of him or from anyone. No one acted when I called him out and threw it away. 0 stars for disgusting habits and 0 stars for management 5 stars to the kid who was taking my order and busting his behind to make sure everything was good! That kid who took my order apologized for everyone. He deserves to be manager. Not that blonde dude with the black tie blue shirt and white wristband. Running expo. Messing up the orders he hands to worker to run to car. How did he even pass his food handling test read more

I don't think I ordered a mc1.5 hahaha it's starting to get funny to me how illiterate your cooks must be if my order isn't missing something then the fries are soggy, if the fries aren't soggy, well I guess this is what I get. Motherfuckers must have gotten hungry or sum while making it. this place is a joke hopefully they take out McDonald's and put in a Wendy's, but for now my advice to you is; go to Burger King across the street. read more

McDonald's - The brand new Mc1.5 - Fast Food Near Me - Gardner, Kansas

I really enjoy this Walmart. I come every morning before work. First shift does it best. They are always timely and accurate. Thank you guys!!!!! read more

if i could give you a zero star i would, my mans flirted & fumbled the bag by forgetting the dp, then decides to forget the big mac. wow such great service you pos. awful, terrible & the worst experience i've ever had. read more

Customer service is terrible. Employees shove your food at you and roll their eyes if you ask for ketchup or napkins. Why would they not give napkins? I'm supposed to wipe my hands on the bag? Went there for lunch and had a young man treat me this way so I won't ever go back. If you can't treat me good then you can't have my money. read more

A drive in order guy that was a comedian made this visit fun. When I asked for a second to decide he immediately told me my time was up and asked if I'd like a minute. I asked for 4 minutes, finished in 30 seconds, and the verbal sparring continued. Fun stuff. The berry smoothies are very tasty here. The chocolate shake suffered from a heavy hand of syrup.... yallzah! Coma inducing sweetness!! The cheeseburgers are the same every time. Certainly not great, but worth the buck they charge you. read more

It is not fast enough and I sat there for 30 mins but the food is good I don't like how they wear PJs

I don't know how the rating is this low this is literally the best McDonald's I've ever been to. This is it, the pinnacle.

They rarely mess up my order. The fries are sometimes upside down but I'm still going to eat them! I like this one a lot.

Hey, it's a McDonalds. It is clean and the staff is usually very friendly and helpful. One of the nicer ones around.

Disgusted on GM for belittling an old man for trying to make a little extra money for delivery service! He stated he just started. Everyone in the restaurant had to witness the disrespect! Somethings should be in private. She made the biggest science in front of guest! This store will never get my business again. She yelled at him so much he walked off and quit. If you can't help delivery service don't partner up with them. read more

terrible customer service, whites are treated better. Had a mobile order that never showed while everyone else was getting served. No empathy, No apology, Nothing! read more

This location is completely unprofessional and I will not return. I ordered at the drive thru and paid with cash and debit. The cashier kept my cash and charged my card the total balance. I've reached out to the store manager but only spoke with team members. They were rude and one employee hung up on me when I asked if their manager was available. read more

I would give ZERO stars if I could. The absolute worst McDonald's I've EVER been too. Ordered a combo meal and didn't get fries, asked for fries and the woman said I didn't order them. I explained I ordered a combo meal and it came with fries. She told me I was going to have to wait till she spoke to the manager. No problem normally, but the manager never showed up and I just left my food on the counter and went back to work. A few weeks later I tried again. This time I ordered 2 mcdoubles with NO ketchup, and a sweet tea. The drive through person who sounded like a 15 year old boy going trough puberty spilled the entire tea in my lap and the proceeded to offer me wet wipes!!! He replaced the tea and when I got back to work the mcdoubles were made with ONLY ketchup, not NO ketchup!!!! Who runs this place? It seems like morons!!!! read more

This McDonald's can't make an iced coffee for nothing. Other McDonald's do it just fine. Haven't been to this location in 3 months. I go out of my way to get my iced coffees elsewhere read more

This McDonald's is so hit and miss, more miss than hit though unfortunately. The best way I can sum it up is that the food is really good when fresh, but they allow pre-made hamburger patties to stay in the warmer way too long before throwing them out. Too many times, I've gotten home (4 minute drive), and my burger is so dry and lukewarm that I toss it after the first bite. It's too bad because I'd gladly wait a few extra minutes for fresh food every time. read more

If you find yourself at the Gardner KS Mcdonalds, go inside and don't wait on the drive through. Food is decent, restaurant is clean. It's a McDonalds - you know what it is and this one lives up to that. read more

The food is NOT the best food. I love their milkshakes though. They're currently redoing the ENTIRE store not just the outside. DO NOT go here. read more

What happened to fresh, Double Quarter Pounder Large fry, large Diet Coke. How can you screw this up??? Over cooked patties, under cooked fries, Diet Coke okay. read more

This McDonald's restaurant had the worst service I have ever witnessed in my life. And after I got my sandwich that I paid almost 9 dollars for it came back one pad in a bun that is a one dollar sandwich I am extremely angry with this service all those teenagers have half a brain and they are not eligible to work at a single fast food restaurant thank you up read more

The lines are always slow and it's honestly faster to go inside! Fast food is supposed to be fast, not wait in line for 22 min for a drink and cone! The employees are nice but the prices went up a little and their drive through is supposed to be faster but honestly it's so much faster going in! read more

The last three visits to this restaurant we have been given under cooked fries. Fries should be crispy not defrozen when sold.

Earlier today I visited this location and due to the extreme heat outside decided to dine in. It must have been awhile since I went inside as they now have ordering Kiosks. A young lady, offered to assist and teach me how to use the Kiosk. She was polite, courteous, cheerful and friendly. After ordering, she gave me a number and informed me the food would be delivered to my seat. It took a few minutes (which is fine), but I observed this young lady really hustling. Running orders outside to cars, cleaning tables, bringing napkins to tables etc. I saw the manager and told him she was doing great. She brought my meal to me with a smile and happy disposition. The food was fine, typical McD's, but on the way out I observed this young lady assisting others and just being a GREAT worker. I asked her her name. It is Samantha P. (apparently there are 3 Sammi's who work there). I attempted to do the Mc D's survey online to brag on her, but the receipt was faded so could not use the correct code. I would tell the management there to give this young lady a spot bonus and have her train others! It is great to see a young person take price in their job. She represented McDonalds, her family and herself very well. Good Job Samantha P! read more

Terrible food and terrible service! Drive through is terrible!! The food is very dry and the fries are terrible!! Overall the worst McDonald's I've ever been too! read more