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Shake Shack Leawood

3.1 (178 reviews)
Closed • 10:00 am - 10:00 pm
Updated a few days ago

Order Shake Shack Leawood Takeout or Delivery

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Business Info

SHAKE SHACK LEAWOOD ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for groups
Dogs allowed

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Recommended Reviews - Shake Shack Leawood

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Strawberry Shake & ShackBurger, Fries and side of shack sauce
Guy D.

It took us a while to succumb to this place due to no locations nearby. We are happy we decided to give it a try one afternoon on a whim. When you enter, you walk to the left and order through a few terminals and pay there. The dining room is on the other side, along with a Soda machine. So, pro tip, no need to order a large drink! Wish we would have seen that first. We dined in and it was 4pm, they were 70% full! The food took a bit to come out, but man were those some good crispy charred smash burgers! Admittedly the best I have had lately! We shared an order of fries and there were plenty. The strawberry shake was very good too. They have a couple of TVs which made the wait better. The only downside is the cost of the food. It is all ala carte, no combos offered. We hope they change that, but we will definitely go try it again.

Shouldn't this be wrapped to go?
Christine V.

Oh no, is right! There were two people eating food behind the line. I could've taken a picture, but I didn't wanna get anyone fired. The floor was dirty with paper products and the women's bathroom was disgusting. On top of all that here's my nine dollar burnt hamburger. I didn't think I asked for burnt ends!! I definitely will not be back. I also asked for a carrier order in which they did not wrap my carry out order foil maybe??

Dubai Chocolate Shake
Joanna S.

The food is always perfect, no notes. This time we tried the Dubai chocolate shake and WOW! It was delicious! For some reason I was under the impression that the shake was chocolate but it was not--the cup has a dark chocolate layer and the inside is a vanilla ice cream!

Very fresh and delicious
Karen P.

Good burgers with lots of options, yummy shakes although I wish they came in smaller sizes instead of just one large size. I like that they're open late too- even until 10 o'clock PM on a Sunday. They have a nice patio. We sat outside and enjoyed the summer breeze.

Black truffle burger
Jaden L.

Mediocre place. I got hyped up because lots of people like this place. The kiosk ordering was fine for me but the set up was weird walking in. The food runners were approachable. I got the seasonal special, black truffle burger. The flavors were great! The burger was gross. Smash burgers are my jam, but these I had to pick out hard pieces of gristle in ever bite. Ended up just eating the bun and toppings. It was very disappointing. Maybe I should have stuck w just buying a shake, though I'll probably won't go back.

Sarah G.

Okay I don't get the Shake Shack hate - personally, I love Shake Shack as an overall fast food brand, and find their food to be leagues above the competition. I will say, you do pay for it, and it is more expensive here than you might find say, McDonalds to be, but the quality is definitely easy to taste in the product. This location in particular is not perfect, but again, it's fast food, so I think it can be hard to hit that bar. My only real quips here are that we've had some orders messed up - think no cheese on cheese fries, or minimal toppings on a burger every now and then. Nothing crazy. I do wish Shake Shack as a business would consider offering a true kids menu, just as it's often a harder sell to get my kiddo to go here over McD, but when I can I literally relish the higher quality of the meal we are enjoying together.

Taylor T.

There is nothing wrong with a good smash burger, especially from one of the giant of fast casual burgers tycoons. When it comes to the great debate I can't weigh in because I don't have an In and Out anywhere close to me but, you bet your butt I have Shake Shacks! And I've never had a bad burger experience here...this location isn't the one I frequent however, I found myself starving while shopping around and Shake Shack sounded solid. I knew there was something new on the menu so I instantly was stoked. I can never turn down a fried pickle. These new additions to the menu (for a limited time) were crispy and had a nice seasoned breading on the exterior. They sort of fell apart when biting them so I recommend popping these pickles fully. So, when in doubt don't bite just swallow, just kidding. Anyways...onto the burger I ordered which was the season barbecue burger. These returning burgers for summer (yes there are two) are classic renditions of barbecue flavored burgers, one with pulled pork on top and one just with bacon, sauce and onion straws. Both aren't anything special but, they both taste mighty good I love the Shake Shacks patty, it's thin and flavorful without being too greasy and the soft squishy buns are the perfect counterpart. Here's the deal with fast casual food giants- I demand consistency and that's one thing about Shake Shack I feel like it always tastes the same. The fries they added to the menu are spicy fries which are technically the normal crinkle cut fries with a spicy sprinkle. The thing about crinkle cut fries is to me unless they're double fried they aren't great, I like a crispy potato and these usually end up quite soggy. Shake Shack isn't an exception sometimes the fries aren't worth ordering...but hear me out, these new pickles though

Cheese fries and shack ShackBurger
christina o.

Sooo good! Cheese fries are so yummy and the service is always good as well. Will be back for sure

Cookies & Cream Shake
J E.

I've never been to a Shake Shack so when in the area and while yearning a shake, I stopped in to order one. Their ordering system was a mess! They only use kiosk type ordering where customers order themselves and they also use online ordering. Well, I don't have, nor am I loading their app for one time ever ordering. The 4 kiosks that they had were occupied by three teenage rude girls who wanted to play with them while talking to each other about what to order... this took 10 mins as the line behind them built up (so disrespectful of today's kids, no situational awareness nor consideration to look around and be aware of others who might be waiting). I walked away and was about to walk out the door when a person walked up and asked if I needed help, I think they were a food runner. They were really friendly and helpful and they took my order at a different terminal. I wanted a dairy-free shake, but I was told they literally sold their last one this morning and they're discontinuing them. So I got a regular cookies & cream shake. The shake was promptly prepared and it tasted AWESOME!! The best part of this visit was the shake! Would I return? Possibly, the food I saw customers eating actually looked quite good.

'Shroom Burger, Hamburger + Avocado Bacon Burger
Sarah M.

Thank you management for hearing our concerns and bringing about a change to the way things are run in-store. After months of revisiting this location, I can confidently say that the quality of food and the accuracy of service has increased significantly! Our orders have always come out in a timely manner and are ALWAYS made correctly (no more avocados in the wrong places and/or missing add-ons in our burgers). Moreover, workers have been more intentional about checking that the RIGHT people are taking the RIGHT pickup orders.

Hot dog with cheese and bacon

I ate at the shake shack on the plaza. Service was terrible! I order a hot dog meal with fries and a drink. They had a cow cuz I asked for my drink after placing my order. The hot dog tasted like it had sat there for days! I couldn't even finish it! This is the 2nd time I've eaten here. First time I had a hamburger and it was over salted! Return? I'll pass! Overpriced and food is gross!

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2 months ago

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4 months ago

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8 months ago

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5 months ago

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9 months ago

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11 months ago

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1 year ago

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6 months ago

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2 years ago

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11 months ago

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10 months ago

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2 years ago

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2 years ago

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3 years ago

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8 months ago

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7 months ago

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9 months ago

I placed a mobile order and it was prepared pretty quickly! The location was clean and the team was very friendly.

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11 months ago

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2 years ago

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2 years ago

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10 months ago

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2 years ago

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2 years ago

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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3 years ago

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3 years ago

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4 years ago

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6 months ago

the bacon on my boyfriend and i's burger seemed undercooked. it was hard to even chew or pull apart. it made both of us feel super sick :/

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1 year ago

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4 years ago

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1 year ago

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4 years ago

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2 years ago

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2 years ago

Great burgers-terrific service, accurate order and awesome frozen treats. Will definitely be back.

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1 year ago

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Ask the Community - Shake Shack Leawood

If I am checked in how do I know wher I am in line?

Hi Valerie, Thanks for reaching out. When you're waiting for your order at the Shack, please reach… Read more

Are there any gluten free options?

Yes, And according to my wife, who is celiac, they have best gluten free buns anywhere.

Don’t See Your Question? Ask Away!

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2.8(57 reviews)
0.7 mi

I took my grandchildren to Whataburger, not knowing what to expect. Just thinking it was another…read morefast food greasy hamburger place and I have to say I was pleasantly surprised. We definitely will be going back there, the hamburgers were very fresh, all the vegetables on top were fresh.. lettuce, tomato onion, pickles excellent food, good value for the times, even burger places are expensive nowadays, but we will definitely go back.!

Ordered three items, two out of the three items were wrong. Cheeseburger made with incorrect…read moretoppings, ordered a plain cheeseburger with grilled onions, husband checked my cheeseburger to make sure it was correct and it was not, he had it remade, and the response of the person working the drive thru was "my bad ". The second item that was wrong was a chocolate malt, we received a chocolate shake instead, not the same! It was 7:15 PM on a Friday and not busy I visited the same location about a month ago and the only item that I ordered, a plain cheeseburger with grilled onions, in which they forgot the cheese. The reason I returned a second time was the burger tasted really good the first time although I had to add my own cheese at home. The second time cheeseburger was not so good. So I've been to this location twice and three out of the four of the items I've ever ordered from there were wrong so that is a 75% failure rate. I will not go back. Too bad Mahomes didn't like In-N-Out.

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Shake Shack - ShackBurger & fries: the standard bearer.

Shake Shack

3.2(13 reviews)
7.3 mi

It's Shake Shack, so if you know the brand, then you know what you're likely to expect. You're…read moregoing to get a pretty good burger, maybe messier than other places, but it's going to be full of flavor and topped how you want it. But the brand that expanded westward so quickly doesn't seem to maintain its same zing, at least not at this location. This is a smaller location, clearly designed for more of a pick-up/delivery service operation, and the service definitely represents that. All of the ordering is done via kiosk, which is fine, but it embodies the impersonal nature of casual dining these days. The robotic nature of self-service seems to only lend to the blasé nature of the people that are working. They aren't rude by any means; they're just seemingly disinterested in actual service. Order, find a table, wait a few, and your food is brought to you. Lather, rinse, repeat. It's still a really good burger and there are lots of options. Shake Shack even gives you options for a mushroom burger, where the patty is replaced by a portobello mushroom. Maybe my burger wasn't perfect this time, and the "Parmesan Garlic Fries" were just fries dusted with powdered parmesan, so this visit wasn't exactly knocking my socks off. It was more a representation of the service than the brand. So if you're getting it to go, then you're probably in good shape. If you're getting it to stay put, then don't expect much.

This was my first burger at any Shake Shack. I was surprised by how greasy it was. Maybe that's the…read moreway some people like their burgers, but I'm not a fan. My shack burger ($9.49) with fries ($3.49) was brought to my table six minutes after I ordered at one of the four order kiosks (cash customers can use the counter). The burger had fresh veggies and two nicely sized, slightly overcooked, greasy patties that completely saturated the bottom bun and the tray liner. The generous portion of crinkle fries was also overcooked. The dining area was nice and new, but the tables had not been wiped down from the night before. I noticed a patio out front and 80's background music in the dining room with other competing music coming from the kitchen. I'm thinking 2.5 stars but rounding up because it's a new location that may eventually get their act together.

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Dining Area

Shake Shack - Shack Burger (Very Greasy) with Fries (Overcooked)

Shack Burger (Very Greasy) with Fries (Overcooked)

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Restaurant Exterior and Patio

Shake Shack Leawood - burgers - Updated May 2026

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