Forced to eat my least favorite(ok 2nd least, Burger King) fast food burger chain and I was pleasantly wowed! Best McDonald's experience of my life! The quarter pounder was well seasoned and seared! WTF! And the fries were hot and tasting like old school! And, of course the best fountain soda in the biz. I was shocked, literally never thought I'd feel this way, and now I can't wait to have it again! Well done MCDs! read more

WOW! My last three visits to McDonald's have been stellar thanks to one employee (Amari)...I'm thinking of asking for his work schedule so I can always have him wait on me...all three times, my order has been exactly as requested and he's even gone the extra mile. This last time, there was no plain Ice Tea in the lobby so I didn't get anything to drink. Amari remedied the situation and brought one to the table my husband and I were seated at. One of the previous visits, we were feeding the crew working on our deck and half the fries were no salt. He made sure the no salt ones were in a separate bag so as not to mix them. Another visit, we were feeding another crew weeding and mulching our garden and there were several special orders like light tartar on the fish sandwich and another was two plain double cheeseburgers...every item in a $56 order was precisely as entered on the kiosk. If he's not a manager, he should be! Thank you, Amari for embodying the definition of Customer Service. KUDOs! read more

I went to the McDonald's located at 4600 W. 119th Street Leawood Ks 66209 on June 5th 2025. I ordered a fish filet meal through the drive through window. Halfway through my fish sandwich I bit into a food label for Bacon thaw with an expiration date of 6/6/25 on it. Photo is included. This is clearly food contamination. I will never and I mean never go to another McDonald's again! read more

McDonald's - McDonald's label that I was in the middle of my fish sandwich. I literally bit into the label!! - Burgers Near Me - Leawood, Kansas

I needed something FAST, which McD's provided. If not for their signs the decor here might make you think you were in a fast casual spot. Free wi-if, too. But, fast food habits fall into place quickly after you order. Here's an incongruity: order at the drive- thru and your meal gets delivered to you if the line backs up. Order inside and even if the counter is open and you're sitting just 10 feet away your order is shouted out for you to walk back for it. read more

McDonald's - A Panera-fied version of McDonald's. - Burgers Near Me - Leawood, Kansas

Horrible customer service my order was taken by Luis Vidal Recalde horrible horrible service by this young man I tried ordering 35 breakfast burritos for my colleagues and this young man proceeded to fat chame me by saying " instead of getting 35 breakfast burritos how about you walk out of here and hit the gym you fat, useless piece of sh**." I asked for his manager and he also proceeded to tell me " I am the manager you may now leave my restaurant " after that he threw my strawberry smoothie that I ordered at me this is the aftermath. read more

This McDonalds *consistently* has stale buns on all of their sandwiches, which makes me think they leave them out in open air too long.

This location's drive through has "updated" to automated ordering. Very frustrating if the automated order is not understood! Took several extra minutes to get the order right and then when we received the order, it was wrong. Our fault I guess for driving away without checking the bag!! Bring back live ordering! read more

I was headed out of town during a most trying time of my life as my father passed away last weekend. I was not looking forward to the drive back home but I stopped by your store for a quick bite to eat before getting on the highway. I ordered my usual quarter pounder w/cheese meal and specifically requested some fresh fries. When I received my order I had the pleasure of being greeted by most pleasant young lady who went on to let me know that my fries were still cooking and if I would pull forward she would be out in just a bit with my order. To my surprise the bag was piping hot with fresh fries and the most delicious quarter pounder I'd ever tasted. I just wanted to let the management at the McDonald's on 119th and Roe Ave know that Sonja put a smile on my face during a most trying time and made my trip get off to a great start and her customer service and mannerisms when serving your customers are second to none!! Kudos to you Sonja and keep up the good work as I'm sure you put smiles on all of your customers faces with every meal that you serve!! read more

This McDonald's is close to my work place. I have a love/hate relationship with Mickie Ds but the conveniences they offer make it hard to deny. Anywho, this location has two drive through lanes, they are fairly efficient, and of course as we all know the prices are good. However, they get a three because on 2 occasions they have gotten my order very wrong. In an effort to keep the line moving they do in fact mess up. Otherwise, this is a good clean location. read more

Spotty service, consistently disappointed. Long wait times on curbside. Usually out of one or more products.

Your standard drive thru experience. We ordered and pulled up to pay. The cashier had to stop to send a text message on her cellphone before taking our payment. We all have our priorities I suppose. read more

20 minutes just to receive 3 happy meals & some fries... ended up having to park to wait on the order and then the Manager brought out just a shake that we didn't order smh... Then when the order finally came out it was wrong. Also the cashier has you waiting awhile to take your payment cause they're on their phone... Avoid this place like the Plague! read more

The food is the food. All the good and the bad. Still - there was one night where I was wandering the neighborhood, a long walk, a time of thought. It was maybe 1am. The restaurant did a 24 hour drive thru, but the inside was closed. You aren't supposed to be able to WALK to the drive thru. I said - hey, can I get a burger. The manager said, come on in, and asked me what was going on. I just said - thoughts and a walk in the wee hours. The burger was free. And he waved to me as he locked the main store as I walked on. Works for me. read more

The place is filthy. The cups holder has not been cleaned in years. The floor is sticky. The soda area was trashed. I can only imagine the cleanliness of the kitchen. read more

Stood there for 10 minutes waiting on a LEMONADE for a to go order. Everything else was done but they stood there and stared at me instead of making my lemonade. Horrible service. Don't go to this garbage location you will leave irritated with every single person there. Not a single one was helpful or seemed to care about keeping their fast food jobs. Horrible employees all around at this location. read more

The drive-through is usually a 10/10, but the inside is legit a zero. Today I waited 35 minutes to not receive my food (three sandwiches). The staff refused to give me a refund after 25 minutes. Other customers waited 25-45 minutes for food. Orders were wrong. Only use drive through for this location. Typically this happens when a restaurant is under staffed, but that did not appear to be the case today. read more

i hated this mcdonald's. the workers was mean. unprofessional and inconsiderate, the big white man at my window didn't know our order. gave us a dirty look and called me and my friends a couple of fatties because we told him he is suppose to know our order when we get there, read more

The woman working the drive thru today was so rude we just left without getting food. WI go somewhere else instead.

I found the service at breakfast time to be slow, disorganized, and unprofessional. I appreciate multi-tasking, but the woman at the counter asked for my order while walking away from me to complete an earlier order. The dining area was nicely decorated, and clean, without background music. read more

McDonald's - Restaurant Exterior - Burgers Near Me - Leawood, Kansas

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Some McDonald's have their stuff down, this is not one of them... absolute disaster every time I visit. I was trying to do something quick and cheap for lunch. I got there and prices have been raised by at least 10%, and I waited 15 minutes for a 10 piece. A lot of orders after me were received, and the manager was incredibly rude when I inquired where my order was. Almost $8 for chicken nuggets and a long wait, when I was in a hurry... Definitely a location that has a lot of work to do. read more

You couldn't pay us to eat at the McDonald's again. The lobby was locked for repairs so we used the drive-thru. There were 2 cars ahead of us. After 20 minutes, we pulled up to window 1 to pay & my son in the passenger seat (adult thankfully) could see there was a young guy rubbing up on a girl & stuffing fries in his face. He licked his fingers & took our credit card. The girl then tried to collect the money again. After 10 minutes watching these kids, 2 bags came out the window & was apparently it was not their food. They got their food & drove away. We got home & opened the bags & 2 sandwiches were out of their wrappers & crushed & the 3 filet-o-fish were inedible as they were so old the edges of of the filets were curled up, hard & cold. My husband called the store & spoke to Allison (manager) who said she remembered us. He asked what are you going to do to resolve this & she offered to replace the food; to which he said we will never eat here again. After 10 minutes of arguing with him, he told her he wanted our money back & she agreed. We drove up there & after sitting in line for 10 minutes we pulled up & the guy & the girl who were fooling around before, were behind the manager & giving mean looks & the manager was giving us the money & the guy yelled "where's their food" & the manager slammed the window & told them to leave and refunded the money. This is the 3rd incident for us. If corporate McDonald's had been in the car they'd pull the franchise. read more

McDonald's - Gross! - Burgers Near Me - Leawood, Kansas

Look, I know it's McDonald's. And I know it's fast food. I went in on a Monday morning and I experienced what I considered to be tremendously indifferent service from the staff. I placed my order and while talking to the woman working behind the counter, she walked away from me to go do other things. I was speaking to her and looked up to notice she was gone. She never spoke to me until my food was ready. I then had to ask for a reciept and told her that I was frustrated that I was talking to her while she walked away and ignored me. She then apologized while walking away. She never did ask what it was I was talking to her about nor seemed concerned at all to address my questions. She was obviously very busy with a large number of customers and perhaps short on staff. Clearly the message I recieved was the store has too many customers to handle the workload. I can certainly help reduce that by one. I'd like to be sympathetic to staff who are facing a large workload, but that large workload--including me--is what keeps you in business. I believe that if Ray Kroc had been alive today and had seen what transpired, he would have fired her on the spot and jumped behind the counter to take over himself. If I really am too much work for your company, I really can go someplace else for breakfast. And lunch. And dinner. And snacks. And every meal that I have the rest of my life. She missed a golden opportunity to make a positive impression on a Monday morning. She could have greeted me, helped me, paid attention to me, and made me feel important. And I very likely would make that a morning stop at least once a week--just because of the way someone can boost my day on Monday morning. But instead, I was treated like I don't matter and I'm a burden. That's the opposite effect that you should have on customers. So instead of thinking, "Hey the people at that McDonald's are really awesome! I feel great when I leave there!" -- I know think, "Boy, that McDonald's is run by losers. Stay away from those negative people!" To make matters worse, I reported this incident to their customer service/management contact information on the receipt. I still have yet to get a response. read more

if we could give 0 stars we would. they said no ice cream was available AFTER we paid for a happy meal & shake in the drive thru our daughter wanted after playing at the park. after two employees refused to refund anything for the incomplete order, i protested out of frustration only to have the manager toss the receipt back at my wife through her car window and walked away saying something i couldn't hear. she then came running back at my car telling me to get out of my car while calling me names??? should i call the police before going to this location? not the first time we have had a bad experience here, but it is definitely the last. we are done with this business. read more

The worst McDonalds ever. We are here for a baseball tournament. Kids wanted food when we got into town Kate last night. Only thing opened. When we got the order food was missing. Tried to walk in but lobby was closed due to time of day. Went back into drive through and sat in line for over 15 min without moving before deciding to leave and eat what we got. Tried to give them another chance in the morning because one of my kids won't eat the hotel breakfast. Not any better. Waited for 25 min to get his food. Several people walked in and walked out because of the wait. read more

It was 7:30 and the sign said dine in closes at 11:00 pm I walk in and the manager curses at me to leave I then tell him the door was open and he locks me out read more

Best of the best service I've ever had at a McDonald's! My family and I walked in Black Friday morning and were immediately greeted very pleasantly by a kind African-American lady! I wish we got her name! She was super patient and very quick and accurate with our many orders and very humorous with us as well! I admire her patience and her amazing work ethic! Everything came out super quick, and hot and tasted amazing. Best experience I've ever had at a McDonald's and that woman deserves a raise for sure! read more

We ordered our food, both people that helped us were wonderful, hard working and very kind. Then the manager came over and yelled at the cashier about a small computer error and as the manager turned his back to walk away he said the words "I'm going to beat your ass" loud enough that we could clearly hear. The only reason I'm giving 2 stars is because of how great the guy with the glasses was to us. read more

This is the best McDonald's breakfast I've had. Well done. The McGriddle wasn't soggy what so ever and the sausage biscuit had a perfect flaky-ness to it. read more

ALERT: they just fully opened up there lobby, it's supposed to be drive Thur only, they letting anybody in, the employees are not wearing mask BEWARE. read more

I went to this McDonald's this Moring went through the drive through order a egg McMuffin without egg they rung it up as bacon cheese biscuit it has it good days and bad days it takes a few minutes to get some one to take you order read more

I have been to this McDonalds three times and been short changed by the same guy two out of the three trips. The third time I gave him the exact change. Also this dude has taken my order wrong each time. I was there. MAYBE if I order sweet tea, I might actually get the un-sweet tea I want. Be aware and count your money. He is usually working the drive thru! read more

Are there actually Yelp reviews on Mickeys D's ??? Hahaha ! If you are about to review Mickey D's please contact me so I can come over to your house and beat you with a Flip Flop ! read more

Every time we go to this location it takes way longer than fast food should and they are understaffed.

They are so slow! Don't order ice coffee because they aren't even the color an iced coffee is suppose to be. My ice coffee doesn't taste like vanilla. Its dark. read more

The service sucked they were more focused on the drive thru then people got the order messed up and we didn't get our drinks

Just left this McDonald's drivethrough. After having to repeat our order several times in order to get it correct, they asked us to pull forward to wait. Then when they brought out the food there were 4 things missing that were clearly on the receipt. After an employee had to go back inside twice to complete the order he called us a "pain in the ass" as he walked away. I'm not certain why asking to have our order fulfilled as it was paid for makes us a pain in the ass. Very disappointed. read more

This is ridiculous, they are open 24/7 and yet they refuse to answer the drive through window at 12 o clock at night even though there are people in the restaurant. For a minimum wage job they should be doing everything they can to do a good job and yet they don't even answer the drive thru window when they are supposed to be open. Absolutely ridiculous read more

This is the worst md I've been to. Chose the dine in option and entered my tent number. My food never came. Another customer had to inform me my food was ready, abandoned at the counter. I was not given my drink but had to grab it from behind the counter where there was nobody. I grabbed an extra one just to see if anyone would notice or pay any attention whatsoever. They did not. The staff, while ignoring me, was very loud and obnoxious towards each other. The place was a mess. I would say the staff is rude but then they never actually addressed me or my two young children. The food was sloppy and poorly constructed. The tables were messy... high chairs were dirty and sticky. Half way though eating an employee came and took the tent number but said nothing. I would strongly suggest NEVER eating here. As far as I can tell this is worse than any other McDonald's in the city. There should be a zero star option just for this location. read more

Two days in a row, just for a coffee, and the drive through was a horrible experience. Don't have two lanes if you can only handle one. Please, please train your employees. It should not take 10 minutes to get a cup of coffee. Never again will I come to your place!!! read more

They messed up our coffee order then the rude manager blamed us. Drive extra couple miles to the one on Minor and Holmes.