I typically do t reviews fast food places, unless something out of the ordinary happens. Well, it happened. We stopped in to have a quick lunch at the Mickey Ds near C St. it wasn't very crowded and we ordered from the kiosk which I'm not a huge fan of. When we sat down we noticed on nice young lady worker who was helping people complete their orders. Very friendly and professional. She was the one who ended up serving our lunch and was very pleasant. At the end of our meal she came by to see if everything was all right to offer to refill our drinks... what?? I know she's the exception (her name is Marisol) but I felt compelled to recognize her efforts and give her a shout out. Nice Job Marisol! read more

Absolutely horrible customer service. Place my order via their app. Showed them the code. Showed them that the ordered had been received. They couldn't find it in their system. Waited 25 minutes while they tried to get their manager. Refused to remake the order. Refused to call the general manager. The store manager laughed at me and walked away. No food. No refund. Nothing. Will never return. read more

my grandson loves McDonald so we go there at least 3 or 4 times week. if it wasn't for my grandson, I would not go there at all. they have horrible customer services and they always get my order wrong. read more

McDonalds - Fast Food Near Me - Galt, California

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This is the craziest McDonald's I have ever eaten at. They don't give you free tapwater for kids. They wanted to charge me for water! But will give you a completely new cup for refills. What a waste, the cup is the most expensive part of the drink and you just gave me 6 new cups! Staff was nice, but overworked. They want everyone to mobile order or at the kiosk, but then every 3rd person wants a person or needs help. It just creates a mess. read more

Everytime I come here they don't make my iced coffee right and forget the syrup and I have to go inside or go back through the drive thru just for them to remake it and still not be right. Everytime it's different. So frustrating and bad service honestly. read more

We were passing Galt on our way home and were hungry. We stopped by this McDonald's at 8;30pm. Our food came out hot and fresh and the guy who took our order was welcoming and polite. Would be back if we drive 99 again read more

McDonalds - Fast Food Near Me - Galt, California

Slowest and most rude staff at this location. I came to get an ice cream cone after a long day. While waiting outside forever they never brought my cone. I went inside and the manager tried to argue with me. I've never been spoken to like that from a food service employee. I'm going to also file a complaint. read more

terrible serve the ice cream was melted no refund put 2 icecresm comes in one cup. bad service

Horrible never coming back this is not a place I recommend theirs slow service, and the Food is not great every time I order fries they leave it half empty. Overall it is dirty and they don't give you the size of drinks you asked for they give you a size down read more

didn't give me my food after me and my friends asked repeatedly and showed receipt. i'm genuinely pissed. i've came here to this mcdonald's before and the service was fine. but no not this time. would NOT come here again read more

That all happened in one week. Breakfast sandwich was so cold the cheese wasn't even melted and the sausage was rubbery. Different day I ordered two double cheeseburgers and one of them only had one patty on it. Raise the price and lower quality, hope this trend ends. read more

The slowest McDonald's I've ever been to. Don't go here if you value your time. Was literally moving one car for every 5 min in the drive thru. read more

Employee training needs to be reviewed at this location this is terrible and it's getting worse. They have kids working here that forget the orders when you are at the window to pay, then forget which order you are again at the second window. read more

Every. Single. Time. I come here they forget something. Every time. It's completely ridiculous.

This McDonald's not only has the highest prices than any of the other ones I've been to but they're also the ONLY one that won't allow you to get a Medium meal and upgrade to a large drink for free. read more

I rarely eat fast food and maybe this was a sign to keep up with that. I ended up backing out of the drive-thru and leaving. I decided to stop and grab food after a long day and pulled into lane 2 where there was 1 truck in front of me. Lane 1 had 2 cars and the first was being helped. Then the truck in front of me was helped. Then back to lane 1 for that 2nd car. When it was my turn, the girl said, one moment, I'll be right with you. I said no problem. Another car pulls into lane 1 and is helped right away. They pull up and I'm still sitting there with no one coming back on the speaker to take my order. I say "hello" and still no reply. I know there was no speaker issue as the person in front of me ordered normal or else i would have pulled into the other lane. It was rude that someone who pulled up long after me had been helped and no response on my side so I backed out & left read more

This is the worst McDonalds ever. I waited 20 minutes in the drive thru for cold fries. I won't be back.

One star, if I could do zero I would. They were really rude and did not give me my McFlurry and sauce when they told me it was in there, and when I went back they were very rude when I asked about it. Also did not give me the right sized drink. Do better. read more

Decided to do a quick coffee run when we were in the area and a Starbucks was out of our way. The area is close to the 99 and isnt exactly "family friendly" so the wife and I lowered our Mickey D's expectation. Well color us pleasantly surprised. This is an updated and dare I say cleaner McDonald's with the touch screen Coke soda fountains and ordering kiosks. Staff were really helpful. The bathrooms (customers only) were discretely kept closed and can be opened via a remote button with the cashier and another button inside the bathroom to open it back. read more

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On my way to a wedding reception with my bf and there was a little wait for dinner. Or so we thought. Actually about 2 1/2 hours before we got served. And i hadn't had breakfast the whole day so we stopped by McDonalds for lunch around 3:30pm. We picked a chicken burger & i got 2 double cheeseburgers & fries. We ordered from the mobile app and waited in the parking lot. The mobile app was down I believe; there was some confusion because it sent the order through but just wouldn't let us review the order. We made all the custom changes etc. My bfs order was correct and when i got my order one cheeseburger was wrong snd the other had the tag 1/2 wrong but when I got it it also had onions and pickle which I ordered without. Usually I could see if it was a mistake because the tags wouldnt match the order but when the tag says one thing and then the order doesn't follow ex: ( no pickles, and the burger comes with the pickles and onions) it just makes me feel like the order was rushed. But either way I appreciate the meal because I was so hungry and it was a long day. And that was actually one of the full meals I had had that day. read more

This McDonalds looks to be modern and updated with the new self ordering kiosks and soda machines. However, these modern soda machines do not put out good soda. Despite having the ability to select any flavor combinations via your phone app the owner obviously is too cheep to keep the syrup tanks up to par, flavors are way off! Customer service not very good either. We waited for about 10 minutes just for fries. We had to wait while the entire staff was rushing around trying to fill an online UBER order that they forgot to put in, which the UBER driver had to wait around as well. Finally we got our food, so we thought, as we were walking out, the worker came running out for us, she had given us the wrong order and I don't know about you but if my order had been given to someone else and they were already outside with it, I would want it remade and not brought back in, gross!! read more

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Got two sundaes and paid $2 more for extra topping and didn't get it PLUS they never put the lids on right and it's spilt all over in my brand new car. read more

McDonalds - Fast Food Near Me - Galt, California

Negative 1000 Consistently slow Fast food is not supposed to be slow Food is often burt Staff is rude read more

Order 2 things, screw up 2 things.... and make you park and wait for them to screw up 2 things! Absolutely terrible customer service and the price. read more

This is the worst McDonalds ever! Only rating it a 1 star because it's required! We went through the drive thru & they asked us to park, no one was behind us & the employee said yes someone is placing an order. We said no we will stay here because a few times they had us park they forgot us. When we refused to park the employee said ok, closed the window & then returned with a refund for the fish meal we ordered! At this time we were at the window for at least 8-10 minutes already & could've gotten our order. The person the employee mentioned that was placing their order didn't even get to the first window yet so we were still confused as to why they wanted us to park. This location is terrible! They constantly forget items we order & the employees are very unprofessional! We stopped going for a few months but decided to try them again but it seems things haven't improved! We definitely will not be going to this location anymore, even if I live less than 5 minutes away from it! read more

Fast speed great service and would definitely recommend going there. I feel like everyone that leaves a bad review is just lying to lower the rating. The meal was spectacular and super delicious. read more

As far as fast food places go, this places just OK. Travelling through the area stopped to get a sausage muffin with egg and some oatmeal for my wife. The oat meal is watered down so much it's not even edible. Come on people how do you screw up meal? How about preparing some for yourself and trying it and then to side if customers would like what your serving. Not worth the time to take it back. Money wasted. Very annoying. read more

This is probably one of the cleanest McDonald's I've seen. Friendly staff who brought your items to you. I am rating 3 stars for the nutrition guide. To The Management- You should always have an up to date nutrition and allergies guide. Although this is not the ideal place to eat if you are trying to keep healthy, it is sometimes only what's available and people who track macros or have health risks should have this available. When asked I was given a guide dated from 2015 and over half the items were no longer available or never updated. read more

McDonalds - Outdated Nutrition Guide I was given (see bottom right corners) - Fast Food Near Me - Galt, California

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McDonalds are all pretty much the same across the board and not something I really eat but on our way to Sacramento one weekend Hubby needed Breakfast and he loves those McGriddle and McMuffin's so we made a pit stop here. I can't say I had the same issue with the place being dirty as other reviewers have mentioned, it was actually pretty clean as McDonalds restaurants go, maybe they recently had a refit? At 10am it was surprisingly not at all busy and the staff were very quick to serve us. My Husband ordered himself a McGriddle meal for himself and for me - Orange Juice. I don't like to eat junk food and actually had my own Greek Yogurt with Fruit Breakfast with me and the staff didn't mind that I ate it there which I really did appreciate. My Husband enjoyed his Breakfast which was piping hot. Not too shabby for a quick stop on our short road trip. read more

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Served expired milk to a 6 year old! But we'll get to that later. How the owners are able to keep their franchise is one of lifes great mysteries. Look at all the one star reviews and a pattern of truth emerges. The restaurant was dirty from the restrooms to the dining room. There were no less than two homeless people in the dining area. I'm not hating on the homeless I am hating on the fact that one of them was so high he was completely out of it and did not exactly give me a warm fuzzy feeling being there with my 6 year old grandchild. The service was amazingly slow. If being slow was an Olympic sport they would have more gold medals than Michael Phelps. The staff seemed unhappy? I get it, you are working fast food but take some pride in doing your job well. My sister, a very successful banker got her career opportunity while working fast food and impressed one of the customers so much he offered her a job. Now for the end of an unpleasant experience. The food arrives, my grandchild takes a sip of milk and states it tastes funny. Quick check of the cap shows it was expired for more than a week. Go to the counter where the manager was. She starts to get another milk and guess what? Yup, expired. Most of the milk wss expired, but she was persistant in her search and finally found a milk within freshness standards. I couldn't help but wonder if that much milk was expired how much of the food they are serving is expired. Will not be back. read more

McDonalds - Expired milk! Really?! - Fast Food Near Me - Galt, California

I've been seeing Maria with the beautiful smile, every morning for the past few years. Maria (at the front drive thru window), of course has our order memorized and she knows exactly how we like it. She knows all the pickiness of my son and nephew. She's ON IT! Always pleasant and sweet, and she's good at reading body language and moods She knows when I'm tired and taking it slow. She is sooooo sweet! Best customer service, quick good coffee/food. It makes a big difference with starting our day on an upbeat note. Thanks Maria! read more

It's been updated and I am so happy now , the lobby is fantastic , beautiful and relaxing colors , easy to use kiosks, my order is never wrong , they made this into a really fine establishment read more

Second time my orders been screwed up this McDonald's really doesn't give a crap , their workers show it by handing out the wrong orders !! Get it together seriously .. read more

This McDonald's is the worst! I went through the drive through and told them I get a free meal for school appreciation week, I showed the ad to the manager and he said he wouldn't honor it read more

This McDonalds looks really nice inside and I like the self order computer screens. The restaurant is very clean and I received a nice service from Candy even though they were very busy at the drive thru. read more

McDonalds - Nice, you can order here - Fast Food Near Me - Galt, California

We ordered from here on Doordash and they accepted it without notifying us that their ice cream machine was down. They refused to refund our order and kept reassigning the order to other dashers when they knew that they could not complete our order. We called them 10 times and they kept forwarding us to voicemail. We ultimately got refunded after filing a complaint with doordash. We will not be ordering from here again. read more

On the scale of very bad McDonald's to very good McDonald's, this one ranks pretty high up there. Having ordered a 2-for-4 Sausage Egg McMuffin and a BOGO Netherlands McFlurry, I received my order almost immediately. Sure, that would be suspect for most places, but hey, this is McDonald's, and you kinda come in with some sort of expectation on how the food prepared; so the fact that it come out quickly is a huge plus. The Sausage Egg McMuffin came out crispy and not soggy, which kept me from getting crippling depression; and the McFlurry was good, but was a huge portion and could in no way finish the whole thing without feeling guilty and bloated. The facility is newly remodeled, and the restrooms were clean. From nice staff to pleasant customers, this McDonald's was not unpleasant to eat at. If you're a quick pit stop on your journey across California, you can feel comfortable stopping at this McDonald's. read more

I was in Galt, ok lets go get a coffee from McDonald's I went inside at least 20 people waiting for their orders walked right back out couldn't believe it so unorganized. read more

Living in a small town, we have very limited options. But you would think with a large chain, such as McDonald's that it would be the best choice of them all. This is not the case. I have found that for the most part the workers there are kind and pleasant. But that is about where accolades end. The food quality at this restaurant is horrible. The temperature of the food is always off. Due to Disabilty issues I do DoorDash a lot of orders and have ordered from McDonald's several times and have never received a correct order or an order without issues. Fries are always cold and taste old and stale, the hamburgers have stale buns and the chicken nuggets taste like they were made the day before and reheated from my order. I believe I throw away more food than I have ever paid for. I hope that there are some changes made since this is one of the only options we have here in our small town. I don't know if corporate has to get involved at this time to finally make a change happen. Especially in this economy when people work hard for the money they get, and for me, this is one of the meals I eat in a day so it is a big part of my food budget wasted nearly daily. read more

Candy is AMAZING here. I was having trouble doing a mobile app order, I called and she told me to come down she would take my order from the car and get everything taken care of. Some background, I had a very large order, like $100 order for my nephews bday and that's all he wanted. I drove in, Candy was waiting for me. She came out helped me through the order, gave me discounts and free pies, made my order super fast and brought it out to my car. Seriously, I don't normally review fast food places, but Candy is a great human and helped me when I was stressing out and made my evening fantastic. I cannot take her and her team enough. read more