Garbage service....20 minutes later still waiting. They asked if I was waiting for a big breakfast no I'm waiting for 4 sandwiches. Went back in 10 minutes has passed now. While the drive through passes the 6 cars waiting by. Garbage service! read more

Worst McDonald's I have ever been to. I ordered my food at 12:30pm and didn't get my food until 12:55. 25 MINUTES TO GET A SANDWICH?! Are you kidding me? You literally have to slap a patty and sauce on a bun. When I told the Indian lady the wait time was too long she just rolled her eyes at me and walked away. Learn to have some customer service. read more

I eat this on the daily, and i must say, for average food it is amazing! Me and my wife love coming here! The McRib is to die for! I got a happy meal for my daughter as well and they were nice with their service. However the line was quite too long and when i asked for an icecream they told me their machine was broken! I thought that was a myth! read more

If I could give a zero star I would. From placing the drive through order until the time I got food was 24 minutes. No one was in front of us at the drive through. They gave us our drinks and had us move forward. They forgot about us. All we ordered was s filet meal and a quarter pounder meal. Nothing special. I had to walk into the location to get my food. The manager was oblivious. Terrible organization and terrible service. read more

They never like fixing messed up orders and the ice cream machine is always "broken." my son loves the apple pies but they're always cold/stale. But most the people are nice and its really clean thogh read more

McDonald's - cold apple pie - Fast Food Near Me - Galt, California

Fresh food. Little slow at times in the drive through , especially for my chicken nuggets. Bad experience last time while waiting for the chicken nuggets in the drive thru. Today, they made my order right thanks to the Manager on duty. read more

Pulls up to the second window with no receipt Me: you guys got my order wrong, I wanted the meal so where is the hash brown? Manager: I'm sorry hunny I can't help you I have a long line. Me: so I'm supposed to go in the drive through again and get this resolved? Manager: yes Excuse my language but This white looking bitch with a boy hair cut didn't even have the audacity to even TRY to help me. parked my car outside walked in and asked for a refund on my whole purchase, as she walked up to me she had a horrible attitude and said, "ugh." How are you a manager again? Thank you for giving me my money back, I will never be coming here again. read more

Horrible chicken deluxe sandwich! Tomato's weren't fresh, lettuce wasn't fresh, chicken was over cooked and not fresh! WTH McDonalds. Don't bother with this location...yuck! read more

This is the only McDonald's I have come across where the workers are very nice, have a happy tone in their voice, and smile at you. Every other McDonald's I go to, the workers look like they hate their life. So it's very refreshing going to a McDonald's where you feel welcomed. read more

I mean it's McDonald's, what else can you say? The fried are okay, the cheese burgers are okay, those little fake onions, and a pickle are just a little blast of childhood I guess, and the stroopwafel McFlurry was good if like a short moment of diabetic shock. At the end of the day it's McDonald's and if you do it too much you'll probably die, but hey a little drive down memory lane never hurt anyone. read more

No lines at this location. The cashier was unable to tell me the difference between the price between 20 pieces with and without meal.

This is by far the worst mcDonalds around, this is the 3rd time in a row that I've been asked to pull around the front because they're waiting on my food to be done and then when i get it, it tastes like its been sitting under the heat lamp for the last 15 min!! Very frustrating, because we rarely go to McDonalds but every time its been horrible. read more

Ordered in the drive thru a bacon egg and cheese biscuit with NO egg, fries, a LARGE ice water, and 2 sweet and sour sauces. Everything was right on the screen. I was given a biscuit with bacon and egg on it (wrong), a small ice water (wrong) and no sweet and sour sauces read more

Always forget something. Specifically ask if something such as hot sauce is in the bag. They answer you with an "of course it's in the bag" attitude then you drive home and it is definitely not in the bag. Happens more times than I can count read more

One of the worst McDonald's I've been to Very very unorganized staff is running around with no direction everything is messed up waited for just a Big Mac for 28 minutes and I had to complain just to get it they totally messed up my order and forgot it The manager of this store seriously needs to train the employees read more

Finished a job, right down the street from this Mcdonalds. Decided this is where we would eat. It was quick, clean and the cashier was friendly. read more

This is one of the slowest and most disorganized McDonalds I have been too. There is always confusion and long waits in the drive thru. It seems as if no one communicates with each other cause no one ever really seems to know what is going on. Our orders are often not correct so we have started checking before we drive off. However it is conveniently located and the store inside is pretty clean. read more

We drove up and placed our order which included various items, but most importantly, a sweet tea. After paying, we pulled up to the second window to receive our food. We waited patiently, for over 5 minutes, while nobody acknowledged us. Afterward, a lady came out and I watched her grab a cup which was full of liquid, from a series of cups left on the windowsill. She then proceeded to pour out the liquid (sweet tea) from the used cup on the windowsill, into a brand new cup, then open the window and hand this new cup to us. As you can imagine, per my disgust, I informed the lady that I will not be drinking this item, as I watched her do this. At which point she indicated, "Well, this is from the leftovers". I insisted that she fill up a new one, as we will not be drinking older tea, or tea that has been sitting on this windowsill for longer than I can imagine, as it was already up there when I arrived. Additionally, after telling her to give me a new one, she informed me that she no longer had any sweet tea and that was all that was left. I immediately requested to have a refund, to which she stated, "The tea, or the whole order?" in a very irritated tone. The lack of sanitation was disgusting, rude, and I cannot believe that it even occurred. read more

This place sucks. They always get my order wrong. It was sooooo much better when the previous owner had it.

It's time for an update on my initial review seeings as how I just pit stopped thru the drive thru on my way to an appointment from Sac to Lodi. T-minus 9 months darn near to the date of my last experience here and I'm sad to say that the 1-Star review must stand at this point and time. Molasses. No not on the menu but that is the speed or lack of speed at which the all the transactions appear to take place at this particular Galt location. I'm not special in this respect as I witnessed on both trips here each paying customer be treated the same way as well as the length of time from order placement to order completion to be the same: Looonnnnnnnnggggggg waits which suck it big time. Drive thru's should be speedy and quick. I don't mind waiting longer at say In n Out Burger however their stuff is made fresher than Ronnie McD's hence the patience I have with them verses Ronnie's... RATIONALE for Lone 1 Star: Drive-thru. 15 minutes from pull in to pull out. No joke, no exaggeration and although the drive thru was packed that is still no excuse. All I ordered was a large Diet Coke on this most recent trip unlike my first one which included food. Both trips here ended the exact same. Slow as molasses. This is McDonald's and as such they should be used to the fact that by now people, especially people on a Saturday at oh say around lunch time are going to inundate them with drive thru as well as in-store purchases. Solution: Hire more people, train hired employees more efficiently from the front end to the back end of the consumer experience. IE: Money exchanged for a service/product which includes speedy accurate service. I do have a theory however as I grew up within this San Joaquin Valley and spent over 40's year in it. It is a slower pace of life and people just don't seem to have any sense of urgency what so ever. Which fits perfectly with the lackadaisical attitude and speed or lack there of of how they move. This is fact. read more

Can you say SLOW!!!! Be prepared to wait like you are at a real restaurant. Took about 15 mins for fries, chicken wrap and apple pie. Wow. There weren't a lot of ppl. Just lots of inefficiencies. Food was hot so that's good. read more

McDonald's - Fast Food Near Me - Galt, California

You're going to notice a common theme among the reviews, and that's that this Mcdonalds is VERY slow. I've come here during busy hours and during slow hours, and it really doesn't make a difference. There seems to be too many managers on staff and not enough employees at any given moment, but this won't help with your customer service. They often get my order incorrect, sometimes laughably so (think a chicken breast instead of beef on your quarter pounder). They really need to work on quality control. This has pretty much forced me to keep my orders incredibly small and simple. The place is often dirty, most notably the bathrooms. Most of the employees do seem like they just don't care to be there, although there are a few who always greet me with a smile and are always upbeat. It is those that I count on to make sure I get what I ordered. read more

I go here almost every morning, for the iced coffee. I love them. The manager in the mornings is always very nice. He goes out of his way to do a good job. The place is always clean and the food is good. And for about $2.50 I don't see any reason to go buy a $6.00 dollar mocha up the road. Hello yes read more

Horrible!!! Ordered our food and waited 25 minutes for it!! Will not be coming back here again!! Whole restaurant is full and noone is getting their order? Does everyone clock out when the manager leaves? Maybe this needs to be monitored better! read more

Just went through the drive thru at this Mc Donald's. Wow! The drive up window people were great! They listened to your order and were friendly:) My fries were hot and crispy. My Big Mac was so fresh and well put together, not a mess. Very impressed. read more

This particular Mc Donald's is defiantly not the best, They constantly go through employes and they are slow. Some times they don't even know how to run a card through the machine. One had actually asked for my pin in the drive through had to ask for the manager. The food is about the same as the employes its slow getting to you and half the time its either cold or stale. If you are in a jam its an alright choice but it wont be my first choice. read more

This is definitely the worst McDonald's you could possibly go to and I will tell you why... they take orders as quickly as possible and tell people to park in front of McDonald's then they will bring you your order. I kid you not, you can sit there 20 to 30 minutes. This has happened to me three times in the last two months. I actually commented to the drive-through cashier, if this is going to take more than 10 or 15 minutes please tell me now because I don't want to wait, and told it won't take that long. After waiting 30 minutes, I had to go into the McDonald's to get my food and ask if it's ready yet. There were other customers in there that waited over 30 minutes. It's ridiculous. It looks like the drive-through is quite empty maybe one or two people in front of you because again they just take the orders and when you get to the pick up window to ask if you can go out front and they just leave you waiting. Ok so you finally get your food, french fries are cold and the order is usually messed up. If you have the time it's much better to go to the Twin Cities McDonald's or farther down south to Lodi McDonald's definitely skip this McDonald's. Oh and this is anytime during the day not just when it's busy. read more

Drove through today about 3pm. CRAP. Basically the food tasted like it was on the shelf for some time. 10 pc chicken was the least nasty, but never, ever, try the Parmesan shake in a bag thing. It sucks. The coffee was old and basically warm, not hot. Really lazy poor effort, as I saw the lady near the cashier swill the bottle around, so apparently I got the bottom of the barrel. Fries were OK, but some were burned and should not have been in the bag. The building itself was really nice, so my expectations were high, but certainly NOT met. I was in a hurry and didn't feel like arguing with the people there. They were friendly enough, btw, but just not caring about the customers satisfaction. Manager, you need to overhaul yourself or the team there. read more

Wish I could give 0 stars. Horrible service. Food was cold. Had to send it back several times and the employees acted shocked that we were upset. We sat in the drive thru for 30 minutes. Keep driving to the next McD's for SURE. read more

Has to be slowest worst McDonalds ever. Worst food. Always cold. Been sitting in the drive through for 15 minutes and still sitting. You should be ashamed and know that if you weren't a national chain you would not be in business. Absolutely ridiculous read more

This McDonald's is always clean. Food taste fresh and I get it quick!! Great customer service too!

Well hello again McDonald's. The fiancé and I are here to devour some of your hot and scrumptious french fries and sip a caramel frappe on the side! Yes yes, gotta love it! What up Yelp!? That's right, we took a little road trip and made a stop here to fill our bellies some. So this McDonald's had the expected double-ordering intercom boxes to make service "faster." The reason why there are quotation marks is b/c the so called service was not "fast." Yes, you have the usual car that cuts you off in line b/c they don't know how to do the zipper effect but hey, it happens. But the reason why I say the service was not fast is b/c a new recruit just joined the Golden Arch's ranks! I probably waited in line for a good 10 mins before I made to the last window. Don't get me wrong, the staff was pretty cool. Nonetheless it took a while to get my order, but McDonald's food here was on point. I was happy I didn't roll away with the wrong order! read more

at first when I pulled into the drive-thru I didn't see any signs indicating that any of the drive-thru speakers were down and when I pulled into the second lane there was a sign next to the speaker that said that it was out of order which I don't understand why they would even have that lane open in the first place if the speaker wasn't even working and the sign said to go to the first window to order and when I did I placed my order and the person was sarcastic to me telling to drive safe because I was in my firebird. Seriously? then when I get to the second window I'm told that I need to wait in the reserve areas which they have right past the second window and it is very tight for cars to get around you that don't have to park there and I was worried that my car was going to get hit several times. after waiting over 5 minutes a young kid with glasses and medium length hair came out and is he was bringing my order said that I had two of the three items and all I did was respond back and ask him what about the McNuggets and he responded very rude to me and said oh I forgot about those they're in there too and didn't say anything nice at all and just walked away. I won't be coming back to this McDonald's again then it's sad because it's 5 minutes from my house but after the service I got today I'm not going to be coming back!! read more

Stopped her for something to drink on the way from Sacramento to San Jose. It was clean and the staff was friendly. Also the bathroom was spotless its always a NICE perk to see clean restuarant inside and out! read more

Came in around 1am, service was very slow even though we were the only car there. The girls at the window were rude and kept looking at us and laughing, not sure what was funny.. Eating fast food is a rare occurrence for us but it was 1am so it was most convenient. We def won't be going back here anymore. read more

Extremely disappointed in the customer service of this location. I am working from home and have found that the new McDonald's app is extremely helpful. I made an order and asked my husband to pick up the order since I was busy with work this day and was home schooling 2 children who are distance learning (while also taking care of a 1 year old). I sent him the code so he could pick up the order when he pulled into the designated parking spot, but the employee who worked with him said he cannot have the order without my phone present. I found this odd since for over two months I have been using this app and never once did anyone ask to see my phone. I feel the employee should have alerted the manager on shift to try to find a solution to the matter. I tried calling the store over 10 times, no one ever answered the phone, I left message asking that the manager contact me in re:of this issue, and I never received a call back. I even asked my husband to go back to the door to get someone's attention so I can speak with them over the phone, and he couldn't get anyone to come and help him. This is a small town with 2 McDonald, suffice to say I will now always drive over the freeway to pick up McDonald's, than to use this location again. I understand times get busy, and times are different now with COVID, but I worked in the restaurant business for 15 years, and know the difference from good management who cares about customer service, and a place that makes no effort. read more

Do not bother stopping here, food is taking forever, I will very come back here again, worst McDonalds ever.

Well Pine St. mcdonalds, once again you lived up to your reputation as "the walmart of fast food! Not only did you take the ONLY decent item (Sausage/Egg Burrito) off the the dollar menu & charging almost a dollar more for it, but YOU are allowing the vagrants to use the restrooms as a sitz bath! Needless to say that I WILL NOT BE COMING BACK!!! read more

This is by far the WORST Mcdonalds I have ever came across!! The girl working with curly hair and a red mask was so rude from the start of giving me my drink. I kindly ask her for ketchup and she says it will be in the bag. When she gives me my order I check to see if there is ketchup and there is NO ketchup. So I politely tell her that she forgot to put the ketchup in the bag and to please get some. & she says oh yea in the rudest tone ever! Gave me so much ketchup there was packets falling on the floor. I never felt so much disrespect before especially from McDonald's. ALSO, the bread on all 4 McDoubles were so hard I did not end up eating any of them. I was so mad. I don't know if it's because I am Asian or what but what I felt was not cool. read more

I ordered a Quarter pounder with cheese and asked to substitute big mac sauce for the ketchup and mustard. They had a get the second one for a dollar sale so I said sure. I'll have one for dinner. When I got back to the car I looked at the receipt. Those thieves charged me 1.00 per sandwich for the big mac sauce! At the volumes McDonalds buys, the big mac sauce can't cost any more than ketchup and mustard. I got charged 2.00 for some dude to push one button instead of buttons. I have made the same request several times and have never gotten charged anything much less 1.00. The least they could do is let you know they are ripping you off before they charge you so you can make an informed decision. I will not stop at that McDonalds again. And if I can figure out if the franchisee owns any others in the area, I will avoid them also. There are plenty of places that appreciate your business and will not take advantage. read more