Long drive home and I don't usually get McDonalds but I had recently downloaded the app and created an account for this visit. People seemed very nice. Placed an order for a burger with extra pickles and fries. Burger didn't have extra pickles and fries were old tasting - which is surprising because they were busy so I can't imagine they were sitting out long- but they were not piping hot Disappointed in this chain again. Used to be my comfort food but I'll wait a bit longer to return. read more

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Slow slow slow slow...went through the drive though for 1 burger. Had to wait in the parking lot for close to ten minutes. Unacceptable.

I got the worst food poisoning of my life right after eating breakfast here a month ago. Just the worst illness I've ever had. It took me a month to recover fully. read more

Total ripoff. 4 bucks for French Fries that should have been thrown out 30 minutes ago. Horrible.

Pretty small place and some unfriendly staff. I asked for a large smoothie and was brought a medium and when we compared it they argued it was a large. Never had that issue before at a mcdonald's. I'd rate it higher if it wasn't so unsanitary either. Other than that, pretty good food. read more

McDonald's - drink size comparison - Inside a McDonald's, two large beverages are on a table: a pink smoothie and a clear soda with ice, with food containers nearby. - Coffee & Tea Near Me - Fishkill, New York

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No one is at the counter to take your order. No one in the kitchen turns around to see if there's anybody waiting. The kiosk is a joke to use. When you do get a warm body behind the counter to take your order, they do fill it fast. But, unless you're eating, a handheld item, they forget the knife and fork, salt and pepper and anything else you might need to eat the meal! By then the food is cold. Asked for a light coffee. It was black coffee. : ( They bring the food to the table. THAT was the high point of the whole thing. read more

McDonald's - Tables along the wall - A restaurant interior features a row of chairs and tables along a wall with bird artwork, including two pigeons. - Coffee & Tea Near Me - Fishkill, New York

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Horrible Asked for no onions and extra pickles Got no onions and no pickles They always seem to miss something It makes for an unsatisfying meal It's not just Fishkill it's at all locations and if you question them they get an attitude Not a good work ethic For what people are paying now a day you'd think they would get it right the first time Happiness is a satisfied customer read more

Service is terrible. Good luck trying to get someone to answer your question. Tried to order a happy meal for my son, they were out of milk and if you choose water( the only other option) they want to charge you for it. Tried to ask an employee and even the manager what other options are there and got ignored as if I wasn't there. I just left. Looks like you don't need my business. read more

This McDonald's is extremely poorly run. The food order is often in correct at the drive thru and the wait time is excessive. I would avoid this particular franchise at all costs. My order was wrong, again, tonite. When I called I was offered a "coupon". I will never return. read more

I've gone to so so many mcds in my life and this is hands down the best one. Food quality off the chain - nuggets, fries, chicken sandwiches burgers - so fresh flavorful crispy hot .. I salivate just thinking about my last meal here .. not to mention great indoor ambiance . without any irony on my word it actually makes me believe in McDonald's again as a human culinary achievement . Long live McDonald's, and in particular long live THIS McDonald's. read more

NOPE NOPE NOPE Got the whole order wrong and put NO FRIES when u pay for a large. Never again read more

McDonald's - french fries in paper containers - Three small paper containers filled with French fries are placed on a light-colored wooden table. - Coffee & Tea Near Me - Fishkill, New York

I just paid $2.99 for an order of small fries delivered at the drive-through window. They arrived undercooked and cold. What a waste! I'm never going back. read more

Woman was coughing very badly at the order station, and asks what I would like to order. I proceed to give my order. She goes into a coughing fit. I said ma'am are you going to be handling my food because you sound sick. She yells at me WOULD YOU LIKE TO ORDER?! I said no I'm leaving read more

slay slay slay!!! these bathrooms were amaz!!! so clean!!! it was the beat place to let it go before stuffing my face with the chicken mcnuggets!!!! love yall!!!!! read more

BLAH.... getting run down again SLOWWWWW service too bad -- was realy good after last renovation ADDRESS ON YELP is WRONG -- actually located in Dutchess Mall across from Flea Market read more

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I don't know where do they get these people to work in these places. You literally have to wait 30 minutes to get an order No hello , I will be right with you or sorry for the wait. The manager on duty unresponsive to the people. I thought she would open another register like most places do . ( three on a line call for back up ) Not at all , no worries. The 4 important things McDonald's should teach these people are simple. G. GREET THE CUSTOMER A. ANTICIPATE THE CX NEEDS ( ASK) do you need something else T. TAKE THEM TO THE ITEM or have a seat I will bring your food over T. THANK THE CUSTOMER Teach it G.A.T.T I WONDER WHY THE COMPANY IS STRUGGLING read more

McDonald's - These are the only customers that will keep coming here $$ 1 coffee - Coffee & Tea Near Me - Fishkill, New York

Okay, I know it's fast food, but there's a certain level of ineptitude that's inexcusable. The restaurant wasn't busy, but we had to wait on line so long as the staff scrambled aimlessly around that breakfast officially ended and we couldn't get what we'd planned on ordering. We had to watch as the staff turned the crank, forever divorcing us from our hash browns. My girlfriend decided on a strawberry shake, but after paying, they couldn't get the shake machine to work. It was only spitting out vanilla. While a fair substitute, it wasn't what we ordered. Haven't walked into a McDonald's in years, and won't be doing it again anytime soon. read more

Saturday january 13, 2018 . hello mcdonalds industry i know you dont bother to read these messages but imma put this out there anyways. Earlier to i came into mcdonalds just to hear the same person complain and curse about everything. Yes dominique im talking about you. This employee is very rude and impolite shes curses to much and managers just seem to not care ? I understand that some people werent raised with manner but come on your at work i will not be eating here any longer thanks dominique your managers and corperates lost yet another customer dumb bitch read more

McDonald's - Worst employee ever... Please fire - Coffee & Tea Near Me - Fishkill, New York

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Slow service. The staff seemed very confused. The drive thru line was very long. It toon me way too long to get a coffee and a water. As all McDonald's, coffee always has too much sugar and cream. It's confusing because they ask you how many sugar and cream you want, but no one ever knows what that means. The building is newly renovated and is nice inside. read more

Drive through Fail ! Order no onions...go to eat burger with onions ! Then call to complain and phone number has been disconnected.really! read more

McDonald's - Receipt that say no onions - Coffee & Tea Near Me - Fishkill, New York

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Ordered lunch. Price should have been approximately 9.50. (2 fish sandwiches for $5, a $1 drink and $2.59 fries) Was charged $13.50. When I complained I was told that's I was correct if they had rung it up separately but they gave me the meal deal. Was told that was why. No apologies, no credit. read more

The meat on the mcChicken sandwiches are practically flat, they're are so thin! It felt like I was eating a giant chip in between two pieces of hard bread! The first time I had one here, I thought somebody accidentally sat on it. The second time, I realized they are just poor quality! I wish I would have saved the pic! read more

The worst response from a manager ever. I'm calling you out Milton!!! 6 pm on Oct. 19, 2017 Okay reality check- It's a McDonalds. I'm not expecting amazing food or amazing anything. I'm expecting the same McDonalds food at a same level you would find at any McDonalds. Right. What I don't expect is a big hunking piece of unground whole chicken cartilage where a bone would have joined another bone in a chicken nugget my kid was eating. What do I do? I'm grossed out but but calm. I simply took it to the manager "Milton" not to scream or make a huge fuss but to point it out and I said for him to report to quality control at McDonald corporate. They should know. No one wants to find that in their food. His response with a scowl on his face was "It's not my fault."Yeah I know. I know it's not your fault. It's gross. No one wants to eat that. You need to let quality control know about this. Again it was a super sarcastic "sorry! it's not my fault!" with a tone of I'm busy you are bothering me go away. Mind you the other workers who saw the big piece of joint cartilage all made a yucky face. He then said "that's part of the food. It's how it's made". Yeah he really said that! I said common give me a break! It's not how it's supposed to be. No one wants to eat that. That's a terrible response. It's gross! I can see the other workers looking at him like what did you just say? One looked like they were stifling a laugh. The proper response would have been. I'm so sorry this happened. I'll be sure to make a report to quality control. Is there anything we can do for you. No no response other than and third "it's not my fault! I walked away. But you know a few minutes later I went back to get his name. He was hiding in the back and someone else came out to talk to me. I wasn't having that. I insisted on talking to him. Told him his response was terrible. Got his name. I cannot find the owner of this franchise inside the Walmart in Fishkill, NY. Hope you are reading this. I think you need to do some training in your store with your employees on how to properly handle complaints. Also please freaken report to quality control at corporate that hey! Unground chicken cartilage found in a nugget. I wish I had taken a photo. It was large. Took up a 1/5 of the nugget. Ugh! Not big enough to choke on but big enough that my kid is no longer interested in a McNuggets. Small miracles. Milton! Rethink your responses. It may not be your fault finding cartilage in a nugget but it is your responsibility to handle customer issues if you are the manager of your shift. You are the face of that franchise for the customer at that moment." It's not my fault" is not an appropriate response. My kid was so upset after eating that she vomited later. I have submitted this to corporate. read more

The next time I'm driving long distances I'll bring along a cooler with my own sandwiches and drinks. We stopped at this McDonald's and regretted it. After getting our order, which took quite some time, we found that a worker had poured no less than half a cup of tartar sauce over my fish sandwich, quite obscuring the fish, the bun and filling the cardboard container. I'd asked for extra sauce, but that was ridiculous and of course I had to scrape most of it off to eat a very messy, slimy sandwich. Very funny. Our fries were cold and tasteless, unless you count salty cold grease as flavor. Food was lukewarm at best, obviously having been stored in a warming drawer for far too long. Even the sodas were bad, either too syrupy or too weak. About the only thing this place got right was hiring the man who kept the front of the house clean. read more

Cashier is sitting behind the register on his phone looking half asleep.... The manager is preparing the food and she looks as if she's been bothered..... I will not be back lol read more

Only stopped in place to use bathroom, but was hungry so I bought a sausage Mc muffin with egg. Now it's MacDonalds so I didn't expect greatness, I also didn't expect a hair in my food! I took it back and they gave me another one,,,,, with no egg! Plus when I went in initially I was asked If I wanted to donate to their charity, I said yes please use the change from me breaking a five. It was like $1.19 for muffin, so she tries to give me back change, I say please use it for charity. Then she puts money on table and as I am leaving says sir you forgot your change! OMG, once again I say use it for charity! It's 11am. Too early to be that dumb. read more

* Rest rooms M & W were not clean * F Fries were cold and not tasty - no salt etc *Tried a Big Mac for the 1st time in approx 20 yrs. Sort of nostalgia I said to my wife as we shared the product. HOWEVER, it had an extremely bland taste; very sloppily made,cold burgers I generally stop at one of your locations at least once per week (to use the rest rooms). Please note I will continue to use your rest rooms but further limit my purchases. PS I recently had diarrhea at 2 different locations after having your latte. No more of them either. read more

Every single time I come here I regret it... it has to be THE sloooooooowest McDonald's I have ever been to. (And I'm from the south.) I'm in the drive-thru line as we speak, have been for over ten minutes, for one measly $5 meal. It's convenient off of 84, but not worth the aggravation. And Devin is rude as hell. read more

I called to speak to a manager and the manager said call me later I'm busy right now, very busy. She refused to speak to me and acknowledge that I had an issue. Apparently this isn't the first time. I don't know what kind of staff and management is there but they definitely need to be replaced. read more

The only place you can order ham, egg and cheese on a biscuit and the biscuit is just like hard tack. I have no idea how old the biscuit was but I'm guessing about a month old. read more

Worst McDonald's in the area . Always forgetting items when going through the drive thru. Today I placed a large order $26 . And of corse when I got home they forgot a sandwich I ordered. It's 15 minutes from my house. How hard is it to read a screen and put the items in a bag. They want $15 hour. The people working there arnt worth $5 and hour. Learn to read the screen and put the items in the bag. read more

I am not sure how they do it, but EVERY time I come here the staff is incredibly friendly, especially at drive-thru. This says a lot about the management team. I eat McDonalds probably too much, but can honestly say I have yet to experience a more upbeat location. read more

Slow service at your drive thru in Fishkill, NY. I usually order 1 or 2 coffees, nothing more. Sometimes there's a slight delay, but last time I was at your McDonald's it was ridiculous. There were 2 cars ahead of me when I placed my order. They took 5-10 minutes to get their order. By the time I got to the window, they asked me to pull to the curb and wait. Another 5 minutes went by, and another car behind me pulled up to get served. I promptly left. Keep my 2 dollars, it's the last you will get. The coffee should have been started to brew when I placed the order. I should brew my coffee at home if I'm going to wait 15 minutes or more. Or go to any gas station. Another note, I had one of your flunkies at the window make a joke about me spilling my fries after he handed them to me. Obviously it's my fault for the fumble, but tell your staff to shut up and do their job. Maybe it's your management that treats your employees bad. I don't see many good reviews for you guys here, so straighten up or close up. There's a million places for burgers and grease for anybody to go. read more

Worst manager ever! The lunch manager needs training on how to at least feign interest in her customers and doing her job.