Nice , friendly service ! Had to stop here to see if I could just get espresso shots for my screwed up Starbucks drink ... and yes they were able to give them to me ! Saved a $6.00 drink .. of course now cost me $8,00 . May have to switch to McDonald's coffees .. over Starbucks read more

McDonald's - My shots - Burgers Near Me - El Cajon, California

Not all McDonalds are worth it. I ordered a sausage McMuffin. When I got it the temperature was cold, it had no egg. I believe they sold it the customer didn't want it so they passed it along to the next customer which was me. The service was below average. read more

Waited in a very long, slow moving line in the drive-through, but OK, that happens. Got to the window, ordered 4 sandwiches, 2 snack wraps, fries and drinks. Drive-through code in the app would not work, even at the window, showing him the code, we refreshed it, and the code still wouldn't work. He blamed the app. To be fair, though, he manually gave us the deal. Then he brought out our sandwiches and fries, told us a snack wraps weren't ready, and asked us to pull up into a parking spot. Waited more than 14 minutes for him to bring out just those two snack wraps, sitting there as our fries and sandwiches got cold. Won't be going there again. read more

Don't miss hot treats by hiring Door Dash. Our meals and drinks were hijacked from the driver right at almost our front door because Door Dash left the food without knocking! McDonald's take notice. You were almost here. Ha!! Too much money, though once found, really good eats as Quarter Pounder Deluxe's add freaky Blue Mountain Dew somebody- all good though. Keep swinging your thin French fries. Our mediums had so many I wanted to pay your store to take them away eventually. Tastey treat for later in the evening when snacking gets serious! read more

McDonald's - The Hot House, add McDonalds on East Main Street, add Ketchup! - Burgers Near Me - El Cajon, California

If I could give 0 stars I would. The morning manager(I'm not sure of her name) is not only beyond lazy but also rude and not personable whatsoever. The restaurant canceled my order and when I asked to speak to the manager, all she did was belittle me, talk over me and refused to give me an explanation to why I couldn't get a refund for the order that was placed. Things like this are honestly beyond frustrating when there's so many hard-working people out there that would love to have the position that she has for her only to treat her staff and customers like crap. Just do better read more

McDonald's - Burgers Near Me - El Cajon, California

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This location doesn't know how to make a hash brown. "Golden and crispy" not pale and floppy.

(Former) Loyal apps user. Most always at this location; however the trusted employees that were so great are mostly gone now replaced by managers that just don't care. My quarter pounder was totally burnt on one side. I took it back (see picture) manager didn't even look at it, threw it out, but made me another one. Got that and although a bit better, was horribly slapped together in pieces (see picture). I asked about it and was told, "ITS THE WAY ITS MADE" and the manager walked away from me. No empathy or any feeling of valuing me as a customer. Actually made me feel like I was the problem. I left and that relationship over a couple of decades is now over. read more

McDonald's - Original totally burnt to a crisp Quarter Pounder® with Cheese. - Burgers Near Me - El Cajon, California

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Dear franchise owners and Corp. if you are going to charge 6.79 for nuggets and 4.79 for a medium fry I am expecting what you advertise on the billboard and commercial . What I got was something from a low budget buffet . WTH ! This location is right off the freeway . Why is the sign not lit up ? It was very dark . 7 cars before me is the only reason I knew it was open. Was your oven broke ? My food was cold and the fries were terrible !!! The nuggets were dry and I'm pretty sure the fries were still raw on the middle . Ithink this location was short staffed . I am not sure . What I do is that I won't go back . I literally drive past Jack in the box for the famous fries from McDonalds. I will be calling because I would like a refund. Everything is expensive and if I'm going to spend my money I should get what you advertised instead of some low quality served product. read more

McDonald's - Fries not cooked to standards! There are still raw in the middle . - Burgers Near Me - El Cajon, California

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Filthy. I rarely post reviews, but this was awful and not welcoming. I was shocked at how dirty it was. read more

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1/12/26 it took 20 minutes to get a $6 value menu meal is just absurd!! No cars in the drive through either... Do better hire more people !!

Needed my coffee fix this morning and the app said they are open but they weren't. Ramona accommodated me and got the job done. Thank you so much when you didn't have to. You're amazing read more

This place need to get it together how can you make money if you don't take your customers orders. I stood in line for at least 5+ plus minutes. No one bothered to greet me nothing they looked at me and just kept taking care of the drive thru. If I could I would put no stars! read more

McDonald's - Burgers Near Me - El Cajon, California

20 minutes to get my food. WTF? The driverthru line was long, and no one inside you figured it would be faster, the fries were cold. Chicken nuggets tasted old, very disappointed, back to Jack in the box never fails read more

They don't even have ketchup packets here anymore? Like wtaf. What kind of dystopian bs timeline is this when McDonald's won't even provide ketchup?! This place absolutely sucks read more

plastic in my drink, and didn't realize until i finished saw something odd in my drink and there is some piece of broken red plastic with dirt or possibly mold on it. they wont answer my calls absolutely disgusting. read more

McDonald's - Burgers Near Me - El Cajon, California

Absolute worst McDonald's I've ever been to. The old lady that has been there forever is one of the most incompetent people in the world. She can't get an order right, yet she's always at the drive through. Tried to go there again and nobody responded at the drive through, creating long line. Turns out that same lady was just hanging out in the back and forgot she didn't have the headset on. read more

My husband just left this location, and he should've checked the bag but getting an order correct is expected, especially now that employees are being paid $20 an hour. Ordered the $5 meal deal and the primary feature, the McDouble, was left out and he wasn't about to drive all the way back. To top that off the fries were cold most likely sitting there an awhile. Disappointed to say the least. So customer service hasn't gotten better with an increase in pay... so sad. Should I call to complain? Nah, this post is sufficient. read more

I called this place and someone started meowing?? Some kid with glasses working there, says they're not open, but literally everything says that they should be open. Even the menu was on. read more

I can say that I've gone here for a while and I usually got decent service but today almost every car in the drive-through took 5 to 10 minutes to be able to order because I don't know what's going on there but from the other reviews I can tell they don't care about their customers anymore when I got to the drive-through window, it took the lady forever to ask what i wanted to order. The crazy thing was the busiest it was this morning was like 3 cars deep. I thought it was the customers at first but now I can tell it's the service and I've worked in drive-through before this is ridiculous. I don't know if I'll ever be trying to go back to this McDonald's ever again. read more

Poor service lack of luster in this store. A prison guard is what I felt was serving the prisoners no smile late on my order left on counter people getting theirs mine stay on the count Deluxe breakfast no cold and rubber pancakes with hard eggs. Cannot recommend this location they should visit my two favorites Mission Gorge and lemon grove where staffs smile and greet you as a friend would. read more

McDonald's - Mean lady what rude and nasty person poor service at this store - Burgers Near Me - El Cajon, California

This is my nearest McDonald's after moving to El Cajon 1 year ago, since then every single visit which has been about 25 times I have asked for a soft serve ice cream cone usually at night- and it has always been "our ice cream machine is down". At this point it's been an experiment to see how long this would continue. Tonight was my last straw after asking again and being told " yea sorry, sometimes it just doesn't work" weird. I'll keep you guys updated as I keep trying to find the right time the machine is up and running! read more

this mcdonald's is the best in el cajon to me they take ebt but bring back the $3.99 mix&match its better then $6 meal

This has always been my go to McDonald's and they've always hooked me up! Every worker I've come across haas always been really nice. Shout out also to Mason and Achmed and I didn't get the girls name at the time but they were awesome tonight! read more

Apparently nobody works there. Was there during open hours at 5:40am and no one was taking orders. Hopefully no one is being paid to do nothing. read more

This McDonald's has never lets me down, until today. I came through the drive through around 7:30 am to pick up my mobile order. I ordered two chicken Mc griddles and a large caramel iced coffee.. when I got to the window I asked the person my order from the window in the drive-through if could get my chicken made fresh. They absolutely refused. So I went to the second window and asked them the same thing and they assured me that they would make it cooked to order. They also did not store up my iced coffee. It was not caramel. All the syrup was at the bottom. They told me to go park to wait for the cook to order Mc griddles and I said all right. I will do that. I went parked and about five minutes later they bring me chicken Mc griddles that are not cooked to order however, the week prior I asked for the same order and it was amazing, the chicken Mc griddles were hot so fresh just came out of the fryer this chicken Mc griddles I've had because they were actually cooked order. I think it's safe to say that I will no longer be going to this location for breakfast. How are you gonna promise that you're gonna get my order right and then just lie to me and give me something else. Very disappointed. read more

1 star is too much, tried to talk my daughter into another place. Quarter pounder w/cheese took parking in the waiting zone for almost 15 min... FINALLY came out, fries burnt to shit, burger I wouldn't feed the neighbors dog.. no napkins, no sauces that we're requested, got out to walk it back, wife asked what did I expect..? McDonalds is a ridiculous joke, oh yeah raise minimum wage... read more

I mobile ordered 20 mins before so it'll be done by the time I get there and somehow I still had to wait even though there was no one else there. Also their Fries have majorly declined and taste like straight canola oil read more

Pull up to the drive thru to order a coffee at 5:20am and I am told this location doesn't open until 5:30am. On google it says 4:00am and Yelp it says 5:00am. What time do you guys actually open? read more

5 stars alone for the quality experience that Bekis provides at the drive through window!! It always makes our night when he is working! Come through during the night shift for the chance to be blessed with his humor/singing. You won't be let down. Forreal though, McDonald's owner, if you're reading this... give this man a raise! read more

No whip cream and barely any caramel drizzle. The whip cream is all melted when they gave it to me. read more

McDonald's - this is what they call whip cream with caramel drizzle - Burgers Near Me - El Cajon, California

i ordered extra pickles and onions and look what they gave me. this is crap, dont go here waste of money read more

McDonald's - Burgers Near Me - El Cajon, California

I like this McDonald's. For some reason, their fries are better than other stores. ( I eat at McDonald's often-- mainly Lakeside, and Santee ) Kid- Happy Meals! The fries are fresh, and salted. #1 out of the 3 I frequent. #2 Lakeside, #3 Santee. I went this morning, Service was fast, and efficient. Pick up window Cashier was friendly, and she courteously doubled up on drink carriers to make sure it was sturdy. I ordered Caramel iced coffee. Flavored well, and actually sweet with Caramel at the bottom. I've ordered plenty of iced coffees, where they have skimped on syrup and the taste is harsh. Also, received plenty of condiments for the breakfast platters, and extra utensils. Thanks! read more

Husband was craving French fries from McDonalds at 9:30pm so kids and I took a drive to pick up late night munchies. Well ended up buying $30 worth of food. All the food was fresh and hot, French fries were perfect no bad oil asked for light salt which was added lightly. Customer service was great, professional gave suggestions and even went as far as helping with discount. I usually regret going to fast food joints but tonight was phenomenal. read more

McDonald's - Driving out - Burgers Near Me - El Cajon, California

Quick and excellently friendly service! A+++ One of the few McDonald's in the area that haven't been upgraded to double drive-thru lines. Despite the single lane, they maintain a great speed-of-service that keeps the line flowing smoothly. Bekas is normally running the lunchtime drive-thru speaker and taking payments when I visit this location. Bekas' upbeat personality is beyond exceptional! Especially when compared to the bland and boring order takers at other nearby McDonald's locations. Funny, friendly, and effortlessly efficient. This guy definitely deserves a promotion!! read more

I placed an order around 9:40pm on 11/23/22, headed to the store, was able to select the "I'm already here" option as I was pulling in the driveway, able to select that I would pick up at the drive-thru, and even received a code to pick up my food. Then, noticed that the drive-thru was blocked off, so I parked and tried the door - locked. It was now 9:59pm. I pulled up the number to call the store and THEN saw that the store closes at 10pm. Nobody answered the store phone when I called. I had to check my account to make sure I wasn't charged for an order that I wouldn't be able to receive and then find somewhere else to go for dinner and start all over. It would be awesome if the app would advise you that the location is closing soon and not allow you to proceed with an order that it KNOWS won't be fulfilled. Additionally, if the order was cancelled manually by an employee, they should be required to call the customer and let them know the order was placed too late and they will not be able to complete the order, so customers don't waste their time heading to the store. This was a terrible experience, but to make it worse, I filed a complaint about it both against the app and against the store and specifically requested to be contacted with a follow up by the store but (SHOCKING) they store never reached out to resolve the issue. read more

McDonald's - Evidence that I placed my order and received a pick up code, even though the store was closed and had no intention of fulfilling my order. - Burgers Near Me - El Cajon, California

Horrible service. The manager was rude, and they took forever. It wasn't even packed. I'll never come back to this shit hole!

It's McDonalds...no surprises here, the food is fairly standardized from one store to another. What impresses me about this location is the service. I can swing into the drive thru on my way to work for a breakfast sandwich in the morning and be back on my way in a couple minutes. This hasn't always been my experience at other locations. The morning crew here consistently has their act together. Using the online app on your phone gets you to the window even quicker. read more

literally one of the worst mcdonalds ever. they always forget food every time i order pick up or drive thru or delivery. also they always give me the wrong cup sizes. i order a large latte or frappe etc and they either serve me a medium or small and i say something and the workers tell me im wrong. why charge me for a large if u put it in a medium?? read more

Get the iced black coffee if you want to get JACKED on caffeine. These things are straight crack. Checkout before and after pictures read more

McDonald's - After iced coffee - jacked!!!!! - Burgers Near Me - El Cajon, California

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I have visited this McDonalds on several occasions. It's a hit or a miss at times. Sometimes the food is fresh and other times it's stale. One consistent thing about this place is the young people that work there; rude, unwelcoming and clearly hate working there. Many years ago I worked at McDonalds when I was a teenager and I enjoyed it because it was my first job. Oh well, lots of other places to eat at in El Cajon. read more