Great experience from the spacious and very clean facility and organized. It took no time to prepare my hamburger. And I enjoyed it. The food was served hot & fresh with an affordable price. I like it made me feel comfortable. The staff are very nice and polite do their job very well. The staff are fast and know how to keep the line short. Cleanest McDonalds I've ever been in. The wait time isn't bad either. This is one of the best McDonald's I ever been into. I will be coming back here. read more

Just saw one of the employees come out of the bathroom stalls and go straight to kitchen without washing his hands. He faked washing his hands by drying his hands under the blower for 1 sec. ABSOLUTELY DISGUSTING read more

Often times their McDonald's drive thru is listed as 24 hours. This is not true. Went the other morning a little before 5am, and they were just opening at 5. It's a McD's, sometimes they can be a little curt with me in the drive thru despite me being perky and nice, but they do what's about expected. If you want fancy coffee, go to a coffee shop or Starbucks. Their orange juice is pretty tasty though, and they have always had fantastic hash browns and sausage egg McMuffins. read more

My crew and I are working at a construction site nearby for a new restaurant in town. We are working night time and I usually come here to get some coffee and sometimes dinner (sandwich meals) everything was good until one night I stop by to get SEVEN sandwiches (4.99 and up) and asked for buffalo sauce and the RIDICULOUS MANAGER gave me three -stating any more would be .25 each well the money is not the issue but I'm sure they recognize me by now and not only that but pisses me off when I'm buying food for SEVEN PEOPLE and only get 3 sauces. SO PATHETIC!!! read more

Poor management. Ordered our food online but something went wrong and our food was not ready. So when I asked the manager for the status, instead of apologizing or telling me that order didn't go through, he told me to get out. When I tried to ask for the status he told me that since i didn't want to pay i should just leave. I never was told that it didn't go through thus had to pay again in the first place. But he didn't even explain the situation and was very rude. When I asked for his name he refused to give it to me. Never in my life had this rude of experience from 1000's of other restaurants. Don't go! read more

This McDonald's has done a disservice by no longer selling their bags of ice. I have an elderly parent that specifically requests for this ice as it is the softer kind. According to the website they are supposed to offer it at this location. read more

Decided to give another chance.. Shouldn't have. Ordered a large fry and got a med (if even) in a large container. It's half full' wtf!! read more

McDonald's - a bag of food on a table - Burgers Near Me - Deerfield, Illinois

I have never actually been inside of this McDonald's, but I frequent the drive thru since it is so close to my work. I sometimes stop by for a McMuffin and coffee if traffic is light and I am early. Other days when I feel like leaving work at lunch time, I stop by here for a quick burger to bring back. The drive thru often has a line, but the service is quick... you get in and out fast... with fresh food! read more

Hahaha. This is definitely a soccer mom/teenager haven! When you go here in the summer times it is jam packed, but the drive through line still moves quickly. As to be expected, the line inside is just as packed as well. Lots of college kids in the summer too, but basically it is a high business mcdonalds I suppose. As noted in the other review, it is still clean. Of course what can we say about the "increased value" ads that they call them (on the radio/tv/etc), when it's really short for "we're getting rid of the dollar menu and charging an extra dime for all the dollar menu stuff". Meanwhile, food came out fine, no problems, line moved quickly. read more

Very disappointed. In fact, I don't even know why I'm even writing a review about a chained-restaurant that has been around forever. I will only count this review to the DRINK menu because I rarely eat the food. No wonder why people don't mind spending the money at Starbucks or some other coffee joint. First occasion: Ordered a hot tea thru the drive. They gave me a tea bag, which I assume to be some generic crap and a cup of hot water. Second occasion: Ordered a hot tea thru the drive. I asked them to PUT THE TEA BAG INSIDE the cup. They refused. I mean really...I had to pull over to the side once leaving the drive thru to put the tea bag in the cup. How inconvenient. I have been to many places and I was never served with the bag outside the cup. Not to mention they have no choice of tea...my suggestion, do not order tea from this place. So...one star for the beverage service. I don't even want to begin rating the food. read more

Went through the drive through the guy taking my order was rude and kept cutting me off while I was ordering. Kept asking if that was it and to pull up. I told him I'm not don't ordering. Once I did finish my order there was a car in front paying. The car in front wasn't even out of the way before the guy at the window threw his hands out telling me to hurry up to pay. Once at the window he was rushing me to give him money and basically threw my receipt at me. I then went to the pick up window where the manager was at. And the manager was also rushing me. He had 1/2 of his body outside the window with my order in hand rushing me to grab my food. I checked my order at the window I had no sauces and he made it seem like such a hassle to give me what I ordered. Once I had my order completed again the manager had 1/2 his body sticking out the window telling the car behind us to hurry up and pull forward. We weren't even out of the way yet. The people here for the night shift are rude and inconsiderate. Through the whole process we were friendly and respectful even though the employees/ manager were rude. read more

Cann't even give one star, but in order to give a rating I am forced to give one star. This has got to be the worst McDonald's ever. The fries are always soggy and cold and the burgers are not much better. The worst ever. Suggest you drive to Skokie Blvd just south of lake cook rd for your meal, that McDonald's is better. read more

Not all McDonald's are created equal. The food is the same wherever you go but service and cleanliness us what I rate it on. It's after 2 p.m. so you think after the afternoon rush they would clean up. Well not here and it is not very busy. Could not get my order right ketchup piled high at the area with drinks. Over flow of drinks area pile of napkins soaked and half the tables have left over food and ketchup. Think this McDonald's is out if my lunch loop. read more

Consistently dirty, over flowing garbage. Worse yet is poor management . Had a problem and manager could care less. They should shut this place down. They have great location. That's it. Go to the location at Waukegan and Lake cook in Deerfield. Much better. I look forward to the day when I drive by and it has a sign out front announcing new ownership. read more

I just moved to the area and have visited this location around 5 times so far... I keep giving them the benefit of doubt, and I keep being let down. I can honestly say, I've never received a perfect order. 3 out of the 5 times, I've had product missing. The other two, the food was cold. Pretty much done with this location. read more

Today I have the worst experience in my life and McDonald's is manager her name is (Tina)? it was very rude doesn't listen to the customers I ordered two sandwiches she talks so fast she's so impatient and she give me the Wrong sandwiches when I asked they made a mistake she was very rude she respond to me that you can bring the sandwiches back Or Bring it tomorrow I was having only 30 minutes break and they want me to go back 10 minutes drive back she doesn't care if you eat on not But I pay for my food I would never shop at the McDonald's the worst thing that I hear is the manager can you leave can you believe how is it employees thank you read this message read more

They need more staff at night. Whenever I go in there at night there seems to only be one person working at the front and they are always preoccupied handling the drive through. read more

As someone in the food industry myself I am very disappointed in the service and the hassle I received this morning. I went in wanting a big breakfast without the sausage. Instead I wanted a biscuit, which I have done and revived before with no problems. Today the manager came and said they couldn't do that because of the "difference in charge between meat and a non-meat items." Again, I'm in the business so I know that there is a LESSER charge for non-meat products. I even told him I didn't care about price. He very reluctantly made the switch for me, "this time only." I'm sorry but did the saying, "the customer is always right" just go out the window? Sad thing is, this isn't the first time I have had bad service here. So after this, probably won't be coming back anytime soon... read more

You have stopped carrying Coke Zero for some reason. The other 2 McDonald's that r very close both still carry it. I just don't understand why. You r across street from my house and my husbands and i go there every day. I would love to know why you took Coke Zero away. Thank you. read more

Lately they have been messing up my order, like not sure what going on! Today I send my coworker for 2 mcmuffins, 2 hashbrowns and 2 burritos when she got in i was missing my hasbrown, i called to talk to whom ever was the manager she offer me two more hasbrowns for the inconviniece, to our surprise my coworker walked in and i said she was picking up thehashbrowns we were missing olus the additional 2 more the manager offer and ofcourse they didnt give me the two extra, im trying to call but line is busy, why offer to give me something fro ur mistake and not give it to me! Plus the hashbrown they gave her are undercook!!! Like dude really I work at. Resturant and i know ppl can get sick when food not cooked probraly And have ur employees look at her like if she was crazy! Like if it was our fault y fucked up my order smh step up mcdonalds!!! Come on not the first time u screw up my order read more

I just ordered from the counter... cashier was scratching away at a paintball sized boil on their neck (Google "boil" , they are contagious). The same hand that was scratching their boil took my money, handed me my change and handled my wrapped sandwich & drink cup. They dropped some of my coin change on the floor on their side of the counter, they looked down at it and closed the register drawer. No apology, no acknowledgement, no compensation. Scratch your boil and touch my stuff + drop some of my money on the floor = 1star rating on yelp. read more

Never go to that McDonalds. The fries were cold, hardly any fries, I showed them to the blonde lady manager and she gave me an attitude and would absolutely refuse to give me a fresh order of fries filled up. It got so bad to the point that the worker who knew us well gave us a fresh order of fries Also, the tables are filthy along with walking into a bathroom that smells like a dumpster. Everywhere you look, there are dirty trays that people have left on the table. Do me a favor and get your act together... read more

/Had to pull up to wait for something I didn't order. I usually don't have time to go back because I'm headed to work. So, this isn't the first time, but its the first time I went back. Determined not to allow them to take $7.00 of my money and give me some meal equivalent to a $1.00's worth of food.~ I went insidd .I saw the employee put the bread to my sandwich on the countertop, not on paper on the countertop~then she put the paper under the bread~I told the manager what I'd witnessed. His reply was, "but the counter is clean..." ~got gyped on the hashbrown~they didn't even replace the cold (by now) one...that's ok, I'll get up earlier and make breakfast at home~or go to another location.~This location has seen my last penny. read more

Better than avg. staff and interior. The problem is you can't find parking or tables at lunch time due to all the Canasta players. They fill the place and don't even eat there all the time. I've seen them go to Panera and bring back to mcd. At least 5 days a week they take half the place up. It seems to me the management should restrict them to off hours. Drive thru is fast and accurate, the only way to go during lunch. People drive in circles looking for parking, and I don't think mgmt. has a clue how tuff it is due to all the women playing cards. read more

I never really review restaurants but here we are. I'm reviewing an obscure mcdonalds in a state i don't even live in. Everyone knows that most people have a hangover the day after thanksgiving from dealing with family and numbing whatever void may exist...for whatever reason. Christine who took our order was a real treat. I'm pretty sure she called me a c*nt when I asked if I was given the right size fries. She looked at me in disgust and asked "did you touch them?" With the same look of disgust a prepubescent teenager gives their mom when asked to clean their room. I did toucht them. To pull them out of the bag and get the right size. Getting an order right isn't that hard christine. I'm also pretty sure I watched her turn off the ice cream machine when I asked for a chocolate shake. "WE DON'T HAVE ICE CREAM OR SHAKES AT THIS LOCATION" she screeched. Happy holidays from the worst McDonald's this side of the universe. Food is exactly what you want, service is garbage. read more

Terrible staff! Terrible service! A totally new staff and management would do this place good!

You can tell when a company is corporate owned. It runs like a smooth machine, humming along, employees whistling while they work, and they do everything by the book. Franchises on the other hand can be kinda like a nightmare service wise: Cheaply run to maximize profit, poorly paid under-qualified workers, and very little caring. This place might be corporate owned, or it might by a franchise, but it definitely was humming along the two AM's I visited. I had never been through a drive-thru lane for that large of an order as fast. The order was completely accurate! They also did not rip me off for the OJ size. You know, how some MCD's give you a small soda cup and tell you it's a medium? No, I actually got the medium size OJ that I paid for at this place! Food was hot and made as ordered. So why just three stars, you ask? Well, there was still very little customer interaction. It felt like I was being run through a cattle line. But as bizz-nizzy as this place was, the workers may actually feel like that. It's a good thing that they are good at what they do. read more

Stopped by on a Saturday afternoon. Not good . Ice Tea empty, all indoor trash full. Ordered ice cream cones and thought I was over charged. Ends up there is a large not on menu. Asked why large not posted on menu. Team member said not my job. read more

Horrible, horrible customer service! The girl taking orders at the counter the morning of May 24th was incredibly rude! We placed an order, there were three people in our party and two of us ordered the same sandwich (a male that ordered two, and I ordered one). When she pushed the completed order across the counter towards me, I informed her that one of our sandwiches was missing. She looked at the tray, then at me and proceeded to argue. The exchange went as follows: Girl: "He only ordered two." Me: "Yes, and I ordered one" Girl: "No, you didn't order any sandwich" Me: "Yes, I did." Girl: "No, you didn't" Me: "Yes, I did" Girl: "No, you only ordered a sausage patty" Me: "I ordered the sandwich before I ordered the sausage patty, it was the first thing I said" (I always get a sausage patty on the side and add it to the sandwich) Girl: "No, you didn't order any sandwich" Me: "Yes, I did." Girl: "Well, I didn't hear you" Then she just turns and walks away, goes up to a woman that had come up to the counter and asks if she can help her. The woman points at me and asks the girl: "Are you done with her?" The girl looks at me and says: "I have to do it over here" pointing to the register on the other side of the counter. I said: "That's fine", then she turns back to the woman, takes her order, and proceeds to fulfill it, not even turning towards my direction and purposefully avoiding eye contact. I had to stand there waiting until a gentleman in a red button down shirt came up and asked to take my order. The girl argued with me, did not apologize, made no attempt to rectify her mistake, and then acted like I no longer existed. I cannot believe how rude she was and that she is allowed to interact with customers. She definitely should NOT be in customer service! If I didn't have two other people sitting there with their food and waiting to eat breakfast with me, I would've gotten a refund and left. I will never be eating here again. read more

the only reason anyone would eat at McDonald is because it is cheep and easy. that is a terrible reason. This is the rating they deserve.

This is the third time in as many trips that this McDonalds has shorted my order. This time it was my 6 year olds fries from his happy meal. I can deal when my stuff is messed up, but come on, forgetting the fries in a happy meal? read more

I just ordered two plain mcdoubles with no cheese and nothing on it at all. I received them with cheese and went back through to get plain ones. Both of the employees got angry and told me I didn't say no cheese when I did. I don't mind mistakes but being rude to a customer is not okay. read more

30 MINUTES FOR THE DRIVE THRU AND THEN THE FOOD WAS COLD! An extremely rude female took my order, but was no where to be seen 20 minutes later when we got to the window. No one was at the payment window and who I am assuming was a manager was working both the pick-up window and the counter. We noticed that all but one door was locked, perhaps to discourage people from coming inside. When I asked for an explanation as to why things were taking so long, I was told to 'just drive away.' One might ask why we didn't just pull away~ the horrible way the order lanes are set up trap you and you can't pull out without knocking over a huge sign! You should be ashamed! I've never seen such horrible service! I will never, ever return to this location. Pathetic! It made me give you one star~ but it's NO STARS! read more

This review does not pertain to McDonald's in general or their food, only to the Deerfield location, and the recent renovation. This used to be one of the most attractive, roomy McDonald's I have ever seen. Then McDonalds and the village of Deerfield worked out a plan to deal with the drive thru backups during the peak lunch hour. The result was the near destruction of the interior, except for the fireplaces. The "garden room" was a nicely decorated, usually quiet room in back, where senior citizens would gather to play cards in the afternoon. The garden room is gone. The leather chairs are gone. The seating area in the front was made narrower to make room for a driveway that nobody ever uses. The only tables that will seat more than 2, or are the least bit comfortable are the booths, everything else should be junked. The number of teenagers congregating in the evening has been greatly reduced by the terrible seating configuration, leaving them without a reasonable place to go for a cheap hangout. The cleanliness of the bathrooms continues to decline. The same ancient drink machines are still there, with the lids and condiments in between. This area gets very crowded and messy during peak hours. The recent renovation was all about the drive thru, without ANY CONSIDERATION of the impact on customers who dine in. read more