Employees need to go back to kindergarten to learn the concept of taking turns. Was at the window and they took three other orders from the other window moving them ahead of us who sat waiting longer. Order is rarely correct. Often they are missing items. Take the time to check your order before leaving. Store run primarily by teens is rough! read more

Seriously, how hard is it to not mess up an order? Missing my nuggets for the third time this month. Shoutout to the guy working the drive thru! He was mad friendly and got my order perfect. Keep it up! read more

If you would've asked me a year ago about what I thought of this place, I would not recommend it. But I'm happy to say it seems like the place is now under different management and the service is so much better now! They get the orders correct now and service is usually quick and friendly. I'm happy things are better now and I can say that I definitely recommend this restaurant. read more

Service was good but no stuff in burger I ordered, I just ended up eating the bread which was ok read more

McDonald's - Missing meat from my Burge??!!! Wtf - Burgers Near Me - Concord, North Carolina

Horrible we went after Chruch to get 2 happy meals and 2 4pc chicken nuggets and a chicken sandwich first they brought the wrong order then about 12 minutes later they brought us are happy meals and sand which then they forgot the nuggets and the next time they only brought 1 order 15 minutes after the happy meal and then the other order came about 5 minutes later It's a horrible place I saw a wig on the parking space and staff is incredibly rude! read more

Terrible experience. Food was cold. Nothing on My double but meat and cheese. No ketchup, mustard or pickles. Go somewhere else. Only thing is good parking and access. They did give a pregnant woman free food when her credit card did not work. Too bad there's no in and out around. read more

McDonald's - Lobby - Burgers Near Me - Concord, North Carolina

Every time we come here we have to pull over and wait for our food for at least 15 minutes and our order is rarely correct. The systems in place are faulty-today we watched multiple people get their breakfast in the drive-thru line while we continued to sit and wait for our food for 30 minutes. read more

Made a mobile order to this location at 9:40 pm today and the staff claimed first that the system was completely down... and then we said That it was a mobile order. They then changed their mind and said "it's a system reboot" that did not allow them to fulfill the order that I had already paid for. If you don't want to work your full shift, please find a new job. @the girl on her phone read more

I wish I could give this location a zero the staff to say the least are worthless individuals just stand around rude don't care they need to add a third window so you can replace all the stuff they messed up at the other two windows. The regional manager is also a joke I wrote a complaint on how bad the order was you get the typical cut and paste response. McDonald's overall is terrible save your money eat someplace else. Advice fire everyone and hire people who will actually work or replace them read more

Very rude man at receiving food window. How is it ok to go back n forth with a customer on how they'd know if their food taste hot or not. I know how to tell when something is not favorable. Very ignorant of him. To top it off he didn't fill the fries box up. What a shame to conduct business this way. read more

McDonald's - Fries - Burgers Near Me - Concord, North Carolina

I know for any McDonald's location a five star review is unheard of but this is by far the best McDonald's I have ever been to. If I can give them 1000 stars I would this location is so much better than the one on 29 and I applaud the staff for that! The 29 location it's so much closer but I will travel to this location any day to get better service thank you McDonald's staff read more

This was by far one of the worst McDonalds I've been to. The drive thru staff was extremely rude....to the customers and to other staff members. They were yelling at one another while being rude to you at the window. Poor management. read more

I went to this McDonald's on 2/14/2022 and was served raw hamburger meat. The employees laughed. The employees told the franchise owners that they gave me two free meals on the 14th and 15th. Do you think I would want that they lied. They also had an untrained person on the grill. read more

McDonald's - Raw Double Quarter Pounder with cheese! - Burgers Near Me - Concord, North Carolina

If you eat here make sure your food is cooked first! Last night my husband started eating on his quarter pounder which was completely raw in the middle. He didn't notice until his third bite. When he took it back to get refunded, the kids working there just laughed. read more

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This place needs better management. They have a giant hole coming into lot. I ran over it and saw three other cars do the same. read more

McDonald's - Giant ppthole will damage tires - Burgers Near Me - Concord, North Carolina

I'm sitting here having my fish and dbl cb - the place is clean, the people are nice, it's not crowded. My order is correct and as fresh as I expect a McD to be. Maybe it's just the drive through that has a problem - I'd not know because I never use the drive through anywhere. Yes, the menu board is confusing. Seems all the fast food are going to trick menus where the price listed is for the "small" meal knowing full well you won't order that. Down one star for that scam. I mean it's just a McDonald's - anyone that expects fancy fixings and top drawer service from a McDonald's has unrealistic expectations. Four sandwiches, two fries, two drinks = $20.06 read more

Rude! Poor customer service. Manager is awful! Do not waste your time here! Beware of this place!

Gezzz its not hard to use the mobile app coupon! This place is horrible! Even the manager is horrible! Manager got an attitude with me when I pointed out that is not hard to scan a coupon which it's super easy to do! When you have people that are paying for meals at your restaurant then you should have a NICER attitude! Even the cashier was bad. Should be zero stars! This place needs a brand new manager she clearly has no clue how your app works. She is mean and nasty and probably the rudest manager I have seen. Along with the horrific female cashier who should be fired as well. read more

This is the worst McDs EVER. You will wait forever in the drive through only to get to the window and your food not be ready and have to pull over and wait some more. I'm not talking complicated stuff either. Order a burger? You'll have to wait. Order some fries? You'll have to wait. Management doesn't care. The employees don't care. How is this place still in business? Avoid this place like the plague. read more

Food is always hot, good and exactly what I ordered every time. Don't know why it has a low review.

Food was hot and everyone was extremely nice. I was worried about the low rating here but didn't want to drive too far out of the way. They made the food exactly how we asked them too. read more

Late night drive thru visit which employee indicated cash only. After directing me to the ATM across the highway, I came back for my order and was told it was $20.34 for 2 dbl cheeseburgers, 2 large fries, a fish sandwich and a bottle of water. No way it was that much, definitely overcharged and the employees are pocketing the money. After questioning the total, she couldn't even come up with the right figures that equaled $20.34. Huge pot hole when exiting the parking lot; I do not recommend this McDonald's, especially late at night. Update: The GM called and agreed I was over charged and offered me back the difference. Indicated the system does go down at the end of the day for about 15 min to balance out registers, but should have been offered the choice to wait and get a receipt. read more

My first mistake was visiting this store. The second mistake was returning more than one time, hoping for better. Time of day does not factor in. The food this store puts out is terrible. This is the fifth time I have been to this restaurant. Five out of five visits leave me upset and wishing I had gone elsewhere. I will not return to this store for food. I visit McDonald's several times a month and recently moved into this area. Wishing I was closer to a different location. Save yourself some headache. Stop in Harrisburg instead. read more

I placed my order through door dash. When my order came it was ALL wrong!. I placed a call to the McDonalds to make them aware of my order being ALL wrong. A lady picked up the phone who was very unprofessional and rude, as i was explaining my situation. I asked for her name, she hung up the phone on me. I called back and asked to speak to a manager this same lady told me she was the manager and refused to give me her name once again and once again hung up on me. I will NEVER give them my business again. This isn't the first time i have had an issue with this McDonalds. I urge any and everyone not to patron this McDonalds. read more

They are horrible!! I ordered a 10 nugget meal, large with a Diet Coke, and a kids hamburger meal. They gave me a medium fry and soda, Coke instead of diet, no drink for my kids meal, no sauce for my nuggets, spicy instead of regular nuggets, and ice cold French fries! Don't waste your money at this location! read more

I am a fan of McDonald's but not this one. No matter what time of day you visit you get cold fries or hot under cooked ones! AND they do not have change supposedly and if you do not pay with a card you overpay every time!!! I don't care if it is 10 cents or 90 you do not get change! With prices of everything going up this isn't fair. I stop at a McDonald's anywhere else and I get change back but this one for months now will not give change. They even enter the amount as the amount it rings up NOT what you are handing them!! Will not be going back. Food other than the fries is generally warm never hot but fries usually I have to throw away. I would skip this one until they make changes. read more

The service is good and polite except for the occasional mess up in my order and the food is pretty good, especially when it's fresh. I would definitely come here again if I'm hungry for McDonald's and i'm around! read more

DO NOT GO HERE!!! Ordered a 6 piece happy meal. Was asked to pull to the side. Sat for 15 minutes!!!! Wtf of McDonald's can't make a happy meal in 15 minutes they need to re evaluate. read more

This is one of the worst McDonald's around. The food is always just mediocre (not expecting too much from a McDonald's to begin with) and it takes forever to get my food and the service is just terrible. It needs better management along with people who will actually do their job!! Get it together! read more

This location is great! The staff is so friendly and the food is always fast, hot, and ready!

This is probably one of the worst McDonald's I have ever went to. Occasionally we'll get a decent employee who has time to listen to simple instructions and follow them without any problems but more times than not it's pretty shitty service. One of the things we enjoy getting a lot of the time is iced coffees now explain this to me how can you get an iced coffee with no ice or very little ice unacceptable so therefore we as family will not be visiting this McDonald's any further. read more

Always a long line. I thought it was because they were super busy but it's really because they are super slow. I don't usually complain but last night we waited over five minutes for a double cheeseburger meal and a double cheeseburger only. Everyone else had to wait as well which is why the line is so long... read more

This place is always horrible. They always take forever, still ask you to pull up, still get the order wrong. Horrible attitudes from the management down. Cashiers that argue with customers& act extremely unprofessional. The cashier I had today actually lied to me twice while trying to avoid their screwing up my order. read more

Ok McDonalds...only giving 1 star because of the cleanliness of the restaurant...service is terrible. ..wishing there were another McDonald's nearby. ..drink area was filthy...no napkins...had to ask for them when an employee would recognize you... read more

Worst service ever there's not a lot of options at this area in Concorde the floors were dirty behind the counter was just sticky and wet food stuck everywhere everyone just weird like zombies know when mitt my ass when taking my order had to finish mopping you come over and help me read more

Nice place to take the family or by yourself. Also they have a comfy feel and Wi-Fi with electrical outlets to plug in laptops if you need to. A lot of the food is high calorie however you can always order a side salad and the list calories counts, read more

This place sucks. Always a long wait after you order and the staff are not friendly at all. Will not be back.

its a trash place. they take forever to give you your order. they are so slow and 7 other people behind me left because of how slow they were. they took about 29 minutes to get me my 2 drinks. wish you could do better.. read more

I go here EVERY morning, as I work 2 miles away. I waited in the outside line for over 5 minutes and was ignored while other cars came up in the inside line and kept getting their orders place. When I was FINALLY asked to place order I explained the situation and the guy working 1st window said "Okay have a good day." No apologizes or anything. I work in customer service and know this is very bad for business! Bojangles next door to you will have a new customer now read more