Came through the drive thru for breakfast. I think it was the first time there was no line! Service was speedy and pleasant. I noticed their sanitation score was 100. I will jump for joy the day that they add a breakfast sandwich with no meat to the menu. So I was prepared to order a bacon,egg and cheese hold the bacon. It's really unfortunate that you essentially pay for the meat even though you're not eating it. We had 3 orders and my sandwich came with bacon. I will say that this is only the second time I have ever had a wrong order at a ChickFila in the 25 years I've been eating there which is phenomenal. After an apology I received a new sandwich but the cheese was not melted at all. It looked as if they quickly made another sandwich and slapped a slice of cheese on there. Disappointed mostly because it's Chick Fil A but consistency matters. Because I have rarely had any issues I view this as a blip. An off moment. I appreciate all of the other years of perfect service. read more

Chick-fil-A - Cheese not melted - Fast Food Near Me - Concord, North Carolina

Depressed. That is the word I would use to describe how I felt when I got home, reached into my bag, and pulled out this sad excuse for a "large" fry... I think the corporate executives, managers, employees, or whoever is responsible for this robbery should be donning black ski masks and black clothes to really drive home this robbery of an experience. Also was beyond disappointed in the tenders too ...they were flattened and dry...since when are the tenders...tenderized..? They must be using breast meat instead of actual tenders here.. If I could give 0/5 I would. read more

Chick-fil-A - Fast Food Near Me - Concord, North Carolina

I always get tricked because of the location convenience! This drive thru is the worst. If it isn't super slow (which seems to be all the time), then they give away your order. Even this time at least they were nice but usually they act like you're an inconvenience. Hopefully I won't get tricked to go to this location again. read more

I went through the drive through today to pick up food for my kids. It was a pre order so it never takes long - all great for busy people needing to get to work. And it goes without saying the food is always good. This morning I witnessed an employee drop the bag on the floor, picked it up, then proceeded to use it. Not cool. I believe it's time to reeducate staff on infection prevention and control. read more

Best restaurant in concord! And has a great staff that cares about serving guests!!! And also has good food and a nice environment that's friendly and welcoming. read more

Due to the prime location, this branch is always insanely busy. I have never come here or driven by and didn't see this place at least five cars deep. Even still, I have a fairly positive opinion about this franchise in general, and they aim for service. The line moves fairly quickly, but this location has gotten my order wrong more than once. If you bring it to their attention they will correct it, but that means waiting in the excessively long queue again. Random Fact: There are 330 calories in a frosted lemonade, and to this honey brown girl, it's worth every sip. read more

Chick-fil-A - Frosted Lemonade - Fast Food Near Me - Concord, North Carolina

See all

Stopped at this Chick-fil-A for a breakfast meal. As is the case with most Chick-fil-A locations, there is always a line for the drive-thru. However, it did move fairly quickly, with two lanes available. My experience was very good, as is always the case. Upon getting to the drive-thru window to grab my food and make payment, I was told that my breakfast sandwich was still being prepared and given the option to change my sandwich or wait for it. Of course, I decided to wait for the sandwich that I ordered. While waiting, the young lady/drive-thru attendant sparked up pleasant conversation, asking if my day was going well so far or if I had any exciting plans. Although my plans for the day were not exciting, it was a nice start to my day while waiting. Not too long after that, my sandwich was ready and I was on my way. This was the first time that I did not have to pull over to the side in the parking lot, when waiting for my meal to be brought out. So it was actually nice to speak to someone and have a brief conversation while waiting. The staff was really great, warm and friendly! If you are ever in the area and have a chance to visit this location, I'm pretty sure that your experience will be a positive and pleasurable one! read more

See all

Ordered a 12 pack nugget, received 9 nuggets. Or are the 3 little crispy twiddly bits supposed to be my 3 nuggets? Also oil needs to be changed. Nuggets were overly brown (not burnt) but it tasted like something had been previously burned in the oil, or the oil was at the end of its life and needed to be changed. Please change your oil and don't cook the chicken as long read more

Chick-fil-A - Burnt nuggets ... 3 less than I ordered - Fast Food Near Me - Concord, North Carolina

See all

my car broke down in the parking lot and the manager was so kind and helped me immediately. he is the nicest person ive met in a while. his name is stockton. it honestly made my year read more

ordered a grilled chicken sandwich and it was so dry. i thought chick-fil-a was supposed to be the best?? the staff is always nice, but my order was wrong again. can't win 'em all, i guess. read more

Terrible service . manager or director aleah is so mean to her workers . we ask for anything and it seems like it's so hard for them to get . it was barely 11 no one in there but it was still a hastle for them to make anything . i tell them they forgot an apple juice and this worker walks away . terrible this is not the first time. read more

This is by far the worst chickfila I have ever been to. Very dirty and the slowest service ever. It shouldn't take 10 minutes to get a milkshake and ice cream coke., and this was at 7:30 at night. I would hate to see what it would look like during peak hours ‍ read more

Never had chick-fil-A for breakfast but I'm glad I did. I was a little bummed to see the dual lines about six deep but little did I know this locations effectiveness in executing orders. I was in and out in about five minutes. I've waited 15 minutes or more in a smaller McDonald's line. The food was fantastic. Quality hot coffee. Tasty, not too greasy hash browns, and a sausage egg and cheese that satisfied my biscuit cravings. I wish I had tried this sooner. I will definitely be back. read more

The best chick-fil-a in the concord/charlotte area!! Excellent customer service, quick service, and always hot & fresh!!

Not a big fan, the fry things are not for me.The chicken sandwich is ok but I prefer Popeyes or Zaxbys and its way too crowded I got two grizzly sandwiches before so not For me read more

So happy to have dine in available again. Still done safely, no trays and they provide all utensils, condiments and napkins. Clean everything after someone leaves. A pleasant experience to sit and relax, have hot food rather than takeout and drive back to work or home. read more

This is the worst location that I have been to. Every time I go inside, the staff is usually standing or wondering around looking clueless. It takes forever and today I ordered a frosted lemonade but they gave me a regular lemonade instead. No one answers the phone. I honestly think this entire staff needs to be retrained. read more

You have had a line wrapped around the corner for a 5 years now but can't produce my 33 cents change???? You have an army of loyal patrons that could help bolster you change reserves and I'm sure the banks love you. But you of ALL companies trying to sell me short on change???? SHAME ON YOU!!! read more

Wow second review for Chick-fil-a in a week. Drink order and food order wrong...oh and asked for BBQ. Fries were cold and I guess extra pickles means you get two pickles. read more

Chick-fil-A - Fast Food Near Me - Concord, North Carolina

Gross and unhygienic. I took a sip of my drink and a fingernail clipping came out. Spit it out and threw the whole drink away. Always check your food and drinks especially hand made ones like tea. read more

Chick-fil-A - Fast Food Near Me - Concord, North Carolina

See all

The quality is always consistent at this location. They consistently maintain a high sanitation grade. They currently hold a grade of 97.5. This location is always busy. The employees are nice. During the holidays I like to order my food trays from here because they know how to get an order right. read more

Came in for some lunch around 10 am early I know. But I ordered a spicy chicken sandwich and there was a little wait and the nice lady gave me a free Dr Pepper while I was waiting so nice thank you read more

Chick-fil-A - Fast Food Near Me - Concord, North Carolina

Consistently great service and food. I frequent here for breakfast by going inside. Only down side is it's always cold inside. The owner of the establishment is always full of energy and positive. Almost makes me want to get a part time job here. They offer breakfast biscuits, burritos, bagels, parfaits and breakfast platters just to name a few. There are plenty of healthy options for lunch too. Grilled chicken, salads and fruit. read more

My wife and each ordered a spicy chicken sandwich and soft drink and shared an order of fries for lunch. The staff was extremely personable and professional. I was pleasantly surprised to receive a free sandwich due to my status as a veteran. (I was wearing my Vietnam veteran hat.) a staff member brought our meals to our table. The restaurant was spotless. The Christmas music playing in the background was appropriate for the time of year and felt right. On our way out, we encountered some friends who were just coming in. It appears that this Chick-fil-a is a popular place to eat. read more

I pull in to drive through at 10:29. Manager takes my order at 10:30. No more breakfast despite the sign that reads "breakfast served until 10:30". She tells me that means "the beginning of the minute 10:30". Now stuck eating lunch at 10:30. Poor management. read more

Chickfila is one of my favorite fast food places to go. The line are always long but good thing you must wait for.

2 stars. Good food. But that's it. Impolite workers, drive thru is blunt and impolite. Cashier will shrug it off and still charge you. They don't care for the customer. read more

Great food very friendly staff and my kiddos love the play area! It is clean and their food is fresh every time I've gotten it. They also have the best tasting diet lemonade I've had at a Chick Fil A...I am not sure what they do to make it any different but it's delicious. I always enjoy stopping here as I don't eat fast food very often at all. read more

They have a little basket for recycling their sauces. I asked the manager what that meant and she said they take them and pass them out again to customers. So basically , let's just pass out the corona virus from re-using sauces, person to person. Morons. read more

The chick fil a is always good but I didn't get what I order. I paid extra for something I didn't get pretty disappointed but $1.00 isn't going to hurt anything but the point I could of use that and got ice cream at McDonald's. read more