Free parking and drive through and all the typical bells and whistles for most McDonald's. The fries didn't come out hot but the staff was very nice! Easy to order on kiosks or in person. Use the app for free or cheap deals. read more

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My review of this place is actually quite favorable! This location isn't ideal and I highly recommend you don't go in the drive thru because going in is alot faster. Getting in to the building requires someone to get the door for you because it's locked from the outside at both entry ways. Long lines to order your food too but the food came out instantaneously from giving the cashier my money. My McChickens were absolutely delicious and fries were good! Clean establishment too. read more

The absolute worst. The service is horrible, and quality of food is terrible. Either its cold or my order is incorrect. Recently (Sunday 6/2/24) I ordered a cheese burger and someone put big mac sauce on it. WTF is going on at this location?!?! They have teens and young adults untrained or didn't receive enough training running the place. This is why Chic-fil-la is running circles around McDonalds due to service, and quality of food. Sunday was my absolutely last time at any McDonalds. I simply had enough! read more

What I like about this McDonald's location is that my food is always fresh during the times I tend to visit, which are mostly near mid-night after I get off of work. If I get that craving for either a McFlurry, a basket of french fries, or a Mango-Pineapple Smoothie I can always count on this location to satisfy my taste buds. What I do not like about it is that the area is very sketchy at times. Not only are there individuals that hang out within the drive-thru waiting to ask you for money, or to purchase them a meal, but the gas station next door is a spot for drug dealers. In the past I visited this location one evening and ended up calling the police because there was a man knocking on car windows in the drive-thru area asking for money. I told the police to come get this man before I take matters into my own hands because clearly it does not get handled by the restaurant. In a city like Chicago, let alone this area in general, the last thing I want to do is let my window down at night for someone who appears mentally unstable. Another thing about this location is that its exit sits near an intersection, so if you visit during peak traffic hours along Western Ave you will have to wait to exit onto Western Ave until traffic clears up. In the meantime, other than that one encounter with the individual in the drive-thru I have had nothing but pleasant ordering experiences at this location. The waits are normal to any other fast food restaurant, and the service is nothing short of average in my opinion. Yes I do recommend this location if you happen to be driving along Western Ave and have a craving for McDonald's, but be cautious of the surroundings. ~Blessings~   Thomas G read more

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My fries had no salt and were cold and also the lady taking my order was rude. I got a happy meal and the box looked oike someone kicked it. Would not recommend. read more

One of the worse McDonalds ever. First I couldn't understand anything he was saying. I asked him what he said. I couldn't think of the the new flavor. He kept saying I can't hear you then said dont yell at me baby girl. I'm a grown woman and was not yelling he literally just said I can't hear you. Then he proceeds to say this at what you want. I drove off read more

This McDonalds sucks. The staff didn't listen to my order, and then ignored me when I tried to get things right. Thanks

Listen Never Order Mobile order from here I ordered and waited for 30 minutes it was a Big Mac meal medium and some fries and they took long till I went inside and said where's my order and no one even helped me they never assisted me for a minute ignoring me and then a lady comes up and said they threw the order because I didn't went inside to pick it up I said I ordered curbside pick up you park and they bring u the order and this black 20 year old lady (not trying to be racist) says "I ain't ur mama bitch u ain't my son" pls don't order mobile from this place P.s they got the order completely wrong they don't care read more

They need more people working here. Absolutely slow waiting time to be served. Employees trying to satisfy all the drive thru orders or something. Then when order is paid for, the iced coffee machine is broken. Then when ringing up my refund, it wasn't even the correct amount. Then the second refund was two cents short. I just left them and McDonalds owes me two cents. Ridiculous. Obviously they are short staffed and it is leading to horrible experiences for the customers not going through the drive-through, and perhaps even there too. Then now I can't redeem my deal through the app at another location because it was validated here. The lobby was blasting heat too. Too hot to dine in there. Probably extremely hot to work with cooking food too. I don't plan on revisiting this location read more

I order a salad, it was burned already (not good) took long to get a salad and hot chocolate, so I went in To get. Called to report the issue and didn't answered. Literally lost my lunch and stay without eating because if this. Thank you! read more

My brother came home with a bunch of food in the paper bag. It has a logo on some fast food. I asked what fast food was and it said Macdonald. When I open there's a bunch of chicken and chicken nuggets. It also has Mcsundae and some coke. I tasted the chicken and I was surprised. It was crunchy and it was juicy. I like the taste of it. I can't get enough of it. Then I try their Chicken Nuggets. It was really good also. It has an intense flavor for me. It was not juicy compared to Chicken. Then I tried their Mcsundae. It was sweet and yummy. I'm a fan of sweets so I love it. Overall I enjoyed the food that he ordered. So I ask the location and I will come , maybe some other time. read more

This McDonalds must be THE WORST in the whole franchise. I've never seen a McDonald's that's out of Ice Cream MOST of the time. Something is definitely wrong with management here. I truly hope headquarters can see how some of these independent franchises are screwing up the company's reputation. If you want ice cream just keep on driving and go one mile south to the McDonalds on Ogden and Roosevelt. read more

One star because honestly the food was super fresh!! This place has the nastiest people working there. I mean come on, if you don't want to work there QUIT!! I literally got yelled at when i was ordering so i screamed right back and put her in her place. There is no reason for them to be this nasty to paying customers. NEVER AGAIN read more

This is the worse McDonald's I have ever been to. We waited by the curbside for about 20 minutes, then we called and asked about the situation, the lady hangs up my phone as soon as I explained things to her then we have to pick up our food through the drive-through. read more

McDonalds - It's already melted and tasted weird - Burgers Near Me - Chicago, Illinois

I appreciate good service and applaud clean facilities, especially restrooms. I am very pleasantly pleased with this particular McDonalds. Due to the locations they deal with a variety of different people, some good, some bad. That has not deterred them from still maintaining a standard of excellence. Kudos to the maintenance staff and Mr. Fletcher for putting in the extra effort to maintain a clean, safe environment!! read more

BEWARE!!!!! I wanted to get breakfast there but had to use the bathroom first. They were closed off because of Covid, so I went across the street to a Starbucks whose bathroom was opened but when I returned to get breakfast my car was booted. This business uses Innovative Parking Solutions to boot cars in their lot DO NOT LEAVE THEIR LOT or else you will have to pay a $170 fee to remove the boot. I would highly discourage people from using any business that supports these tactics. read more

Terrible. I made a mobile order and when I got to the window they told me my food was ready but I had to park in a handicap parking space while they give the other cars that ordered through the drive they their food first. I waited and it took 30min for them to bring me my food. I had to call their phone number several times which they didn't answer. I would not recommend stopping or eating here. read more

The food was fresh and the restrooms fairly clean. That's the only reason for two stars instead of one. I was charged for an item I didn't order nor received. I asked the employee about the quoted total, $10.80, and she said it was correct. I asked if she gave credit for a free item (thanks McD app). She answered affirmatively. The employee then threw my receipt in the garbage after I paid cash. When I requested a receipt, it took her 15 minutes to figure out how to reprint it. First she tried to say the machine was out of paper. A coworker brought another roll and noticed that the machine had a moderately full roll. Next, she whined about how her computer must not be printing receipts. I stood there eating my breakfast sandwich. By the time I finished my sandwich, my niece finished her full meal, and I suggested she ask someone else to print it for her, the printer miraculously worked. Instead of substituting one item for another, which has been done at that location before, she charged almost two dollars for the additional item. I didn't get what I finally could see that I was charged for. No supervisor in sight and I had to get somewhere in 10 minutes. I reached out to corporate who forwarded my concerns to the restaurant directly. Nearly two weeks later, still no response from the franchise. Hmmm. read more

The cashier was nice but for damn near $4 I got a small ass cup of ice cream with Oreo dumped on top and not mixed in. Wth?! Never again! read more

McDonalds - This is absolutely ridiculous! I paid close to $4 for this! I could have gotten ice cream and oreos from the grocery store for $5! - Burgers Near Me - Chicago, Illinois

Bad, bad, bad. I'm not sure if there has been a change in management at this location, but things seem to be falling apart. Here's a recap of my 3 most recent trips to this location. Trip 1: Police were called to remove a patron, the security guard removed someone else. Service was slow and people weren't getting what they ordered, leading to heated conversations between staff and customers. I left without ordering because I was tired of waiting, just in time to witness a car accident in the driveway. Crazy day. Trip 2: Slow service. Spent 5- 10 minutes complaining with other patrons about what seemed to be either a lack of manpower, or a lack of competence from the staff. Left without even placing an order after 10 minutes of waiting with little line movement. Trip 3: Another trip to McDonald's for early morning coffee. Two lines were open in the store, both lines having 3 people waiting. One of the cashiers left unannounced, leading to confusion among patrons. 5 - 10 min later, my order still hadn't been taken, when the only remaining cashier said "Sorry, I have to go to the bathroom, and no one's coming to relieve me," before shrugging and leaving. With a growing line and no cashiers, I finally gave up and left., vowing not to return for a while. I've had good service at this location before, but something's gone wrong there. I recommend staying away until they sort things out. read more

This morning at 8 drive thru lady was soooooo rude idk what was going on with her she didn't even take my order and to top it off as i was leaving she stuck her middle finger and yell "you mad"?? Was sup with that yes I'm very upset for bit getting food. I would go back and talk to the manager but maybe she or he is like that too if you got employee throwing gangside acting very gettho. I always stood by to this place and never had no compliance or maybe this lady should take a day off next time. I just wanted my breakfast but this fuxking lady had to kill my whole day already. If you wanna go get food here you better be ready to throw hands. Today at 8 in the morning I did not get breakfast all because this manager got employee not working read more

I UberEATS often so I ordered a happy meal , Big Mac meal and 2 strawberry pies. I received the happy meal and drink for the Big Mac meal but I didn't receive the burger or fries instead there was a juice and yogurt inside of the bag . I also didn't get the strawberry pies they sent apple that seemed as if it was out all day I had to toss them. This is ridiculous I called complaining and was told my name would be on the list To go in and pick up . I UberEATS for a reason because I'll be in that place raising hell. I'm so pissed hell that 2 person meal wasn't cheap waiting on a response from UberEATS now. Could I give this place a zero read more

McDonalds - Burgers Near Me - Chicago, Illinois

26 minutes in the Drive-Thru right now the slowest McDonald's I've ever seen the cashier girl is answering texts while giving me my money back at the same time read more

HORRIBLE! There's absolutely NO REASON why i should wait 20 minuets on a breakfast sandwich and hash brown and it not be served hot!

Just got happy meals for my two grandsons and what a huge mistake I made going to this most crappy McDonald's ever BOTH chocolate milks were sour I only realized this after my 4 year old grandson said the milk was horrible. I tasted his and threw it out and then tasted my 18 month olds milk sure enough it was horrendous both drank some of the milk and now I'm worried they will be sick. Next the fries were old and stake as were their chicken nuggets. Also they forgot the apple slices. If my boys get sick I will sue the crap out of this horrible establishment. Please do not go there read more

This McDonalds sucks! Employees act like they don't want to be there and the look on their faces makes it even that much more unpleasant. Hey! Why don't their asses go find a new job since they're so miserable there SMH.. never again will I stop at this location. Better off tearing it down. read more

This McDonalds provided exceptional service bagging 3 separate orders .. Paid for in one w/o instruction.. However... No sauces.. Check for your sauces.. They were very fast though... Thank you read more

This is by far the worst Mcdonalds I ever been to. I understand the fact ppl saying it burgers what u expect. Well I will tell u. If I pay money I want my burger how I want it . My burger had a long piece if curly hair between the two patties. I noticed when I bit my sandwich. I immediately took my burger back and all they offered was to exchange it for another! Ahhh! NO I DONT EVEN WANT BURGER NOW. NEVER BEEN BACK THERE SINCE! WHAT MAKES IT SO BAD IM RIGHT DOWN THE STREET. SO I TRAVEL PASS THIS ONE JUS FOR SOME MICKEY D'S read more

Ignorant employees... idiotic employees as well they are forever getting my order wrong I rather go to Wendy's than go back to this McDonald's location read more

Guys- I've came here all the time so you should stop saying bad things about this place, because maybe you're just complaining. I always come here and in their breakfast the sausage is supposed to be in the muffin, and maybe you didn't even ask that you don't want sausage. Their milkshakes and smoothies are really good, because if you ask them for cherries on your milkshake, it tastes better and plus maybe you just went to the wrong McDonald's. read more

OMG....so slow every time. I only stop here cause it's the only McDonald's I pass on the way to work.

The quality of the food is evident in the way the employees treat customers. As I walked to the bathroom, a young lady was complaining about the fact that it took "5 whole effin minutes" to get a cup of water. Could be rough customers, but it's Mcdonalds, people. read more

tried to steal my credit card at drive thru. the worker swore she gave it back then went to fake look for it after she rang it up. all this AFTER i was handed my food. there was no name on receipt either. will be contacting corporate. stay away from here. read more

Hands down the worst McDonald's I've ever visited. From the poor customer service, to the lack of supplies to the many less fortunate ppl hanging around you while trying to dine in. The management here sucks! Never visiting again. read more

Horrible horrible horrible, horrible service, rude employees i came once I told myself never again but I have it a second chance and definitely never again. The staff have no professionalism, they speak to you like they don't want to be there han why work there. Did I mentioned very rude and disgusting customer service. Try to avoid coming to this McDonald's...I wouldn't even give it one star, but it wouldn't let me post my review without one. read more

People literally always have attitude here. I don't see the proper uniform being worn, these people wear t shirts to work they don't wear hats, they don't know how to take orders and besides that, they always drag. I wanna know who the owner of this mcdonalds is because they need to go check up on this crappy ass service read more

Waiting in drive-through line for 20 minutes for them to tell me when I get to the window sorry we are out of the mushroom and Swiss burger do you want anything else read more

This McDonald's use to be really good. In my young days I have shared many a mornings here with beautiful ladies who I had met the previous night at the greyhound station (there's a lovely newspaper nest in the southwest corner which is great for cuddling and/or receiving other pleasures). However the star rating of THIS review is based particularly on one, unfortunately , unforgettable morning. It was 8/31/11- I was hoping to spend a quiet morning enjoying of the memories of last night, which included an 8-6 white sox win over the min. twins and hours of head floss/table licking dancing, with my medium black coffee and Egg McMuffin when the call of nature well... called. I entered the bathroom happy to find the main stall open. I plopped down and was enjoying my moment when somebody else walked in. This was all ready disappointing enough due to the fact that no one can really enjoy their moment in the bathroom if it is being shared with someone else- but still I tried to make the best it. Until I heard the most repulsive noise from in front of the urinal. I looked under the stall door to see a pair of shoes planted squarely in the opposite direction of which I would have expected to see them if someone had been using the urinal as it was properly intended for. I was confused for a minute but then came the sound again, and as any nice reasonable person would, I was concerned for the individual with the backwards feet. "Excuse me Sir," I said, ever so kindly, "Why are your shoes pointed in that direction?" To which this unknown individual rudely pounded on the stall door and insisted that I mind my own business. Can you say RUDE! I waited until this person left to come out of the stall and noticed brown splatter marks up the back of the urinal, reaching all the way from the top to the bottom! After seeing this I proceeded to vomit all over the floor. At this exact same time an officer of the law walked in, slipping in my vomit, and smacked his head on the inside of the urinal earning himself and brown crown across the top of his forehead. Ew. So to summarize, boom ba boom, It is unfortunate that my place of breakfast bliss had to be ruined by one rude individual who thinks that it is acceptable to use a public urinal like a squat toilet. AWkward. P.S. SD.WJM. read more

Occasionally I slip over to this part of town just to feel a little edgy. I really enjoy the vagrants that rush my car when I pull in. The suspense of wondering if I got the person before me, or after me's order is a thrill I can't put into words. I often find myself looking for reasons the go to the highway just so I can stop here and get a verbal assault by the employees that work here. I need places like this to fulfill my masochist tenancies. Please don't let the fact that you need to present an id with your debit card to make a $3 order lead you to believe this place is located in a shady area, They are just really thorough with everything that they do. Sometimes they even charge you twice just to make sure they got it done. Seriously, I have never been so inclined to review a McDonalds, but one of this caliber I really couldn't let the world miss out on knowing about what a true gem this location is. Please stop in. read more

I highly advice anyone from eating at this McDonald's.Besides the lack luster service and ghetto staff acting like they don't want to work; and then when they do finally take your order they act like you are inconveniencing them. That and their food is horrible and I have constantly recievied cold food when it did get to me. I stopped eating at this McDonald's over a year ago. But because of location and that being the only factor, is why I ate there tonight. You are better off driving the extra miles up Western to the Burger King off Chicago. Stop giving money to these people and maybe they will tear it down finally. Instead of the idiot move and adding a second drive through speaker, just shut this location down and actually put up a decent restaurant. And hire some people that actually want to work instead of these wanna be thugs and to hot to trout thots. Take my advice and avoid this location. If I had the option of eating at this McDonald's again and dying a horrible violent death. Then I would choose to die a horrible violent death. read more