After waiting 45 minutes for my Uber Eats order to even be started, no one answered until the 3rd time. Terrible customer service, slow and lazy people. read more

Says they are 24hrs but it's only the drive thru, the times they close their lobby are inaccurate. If you get mobile order and their lobby is closed and you don't have a car you are out of luck. You won't get your money back or your food. They are very rude about it when I was just asking a question. read more

Do NOT park in this parking lot if you are not going to McDonald's - I just learned the the hard way by parking here to go into the post office for 2 minutes - came back to a boot on my car, 2 guys who put it on (really really quickly by the way), and a $170 on the spot fine. The guys told me they are paid hourly to SIT IN THEIR VAN AND WATCH all day for people to do what I did - no 2 minute grace period or good luck to come by. Expensive 2 minutes. read more

The second nastiest McDonald's in Chicagoland. Everything here seems to be a dollar more than other northside McDonald's, and there are ample homeless and transient folks to stink up the dining room. The menu has about half the offerings as other locations, and they don't offer free refills. This is more like a McDonald's Express than a full-service restaurant, but the experience of eating here is depressing. read more

Girl at overnight window refused to take order at night unless I ordered through the app. Lazy asshole

As long as you don't care about getting what you order then whatever. If you have allergies and they give you the wrong things beware

It's McDonald's so, I mean, set your expectations accordingly. Idk why people hate on it. I mean...it's McDonald's...nothing more or less. It's fine for a McDonald's. Nothing to write home about or hate on at this location. They've never messed up my order service has never given me issues food has consistently been what you can expect from McDonald's. Literally just your average McDonalds experience. read more

So this McDonald's needs to make sure that every listing they have online tells potential customers that they are only open 24 hours for drive-thru because there are a lot of people who mistake that for being open all day, every day. This isn't the first or second time I've taken people here and have been disappointed. read more

Awful service, I drove in to order a breakfast meal and was replied with "we don't have orange juice, pull up.." without options for possible substitution and or a care to listen to my response!?!?! - I knew then I had to literally drive away prior to being disrespected in return possibly receiving cold food, read more

For the love of god don't park here. They have a predatory private parking company working their lot. I bought dinner, went next door to grab some soda, I was literally gone for 7 minutes (the parking guy confirmed this), and I had a boot on my car. It cost $170 to get the boot off. I understand ticketing people for parking in your lot but not using the business, but I spent $20 there, was gone for 7 minutes, and got booted. Fuck this location and the owners for having contracts with a company like that. Mcdonalds and Innovative Parking Solutions, go to hell. read more

How can this McDonald's be so much worse than the one at Foster and Sheridan? That one is across the street from a halfway house; this one is in Lincoln Park. It's in the middle of a busy shopping district, so you would assume the turnover would be fairly brisk. And yet... The burger was bland and greasy. The fries were old. The order area is too small for the store, so no one knows who's next in line. It's a mess. I've been here in the past, and while it was nothing stunning, it was standard McD's. Lately though this place has taken a big dive. It makes the Golden Nugget up the street look more appealing. read more

I stopped here on October 25th for a quick lunch after dropping someone off at an appointment on the north side. Because so much construction was going on, occupying much of the McDonald's parking lot, I had no option but to park my vehicle in the rear, close to the alley. Before getting out of my car, I paused for a moment to respond to a text message that I'd received on my mobile phone. Just then, one of the restaurant's managers, a Latina, felt it necessary to walk all the way out to my car, up to my passenger-side window and say "you can't park here" in a condescending voice, shaking her finger. Well, I wasn't just "parking there" lady. I was actually there to patronize your establishment, but you can certainly bet I won't do so again. The food and service otherwise was typical McDonald's quality. But of course I already had a bad taste in my mouth about this location before I even walked in, and there are plenty of other options. read more

Two because I'm feeling of generous spirit this morning... First off, I want to thank Zac for sharing most intimate McDonald's insights and experiences. I hate to brag, but I've only been to a McDonald's TWICE in my whole life - and in BOTH of those cases, I plead guilty ONLY to caving in to severe peer pressure... I have no idea how McDonald's became synonymous with "How America Eats" (less a restaurant review and more an anthropology thesis...) but the bottom line is that the popularity and ubiquitousness of the McDonald's "phenom" seems to run counter to every theory about our innate (and powerful) survival instincts. To the extent that you believe that you "are what you eat" and to the extent that you have educated yourself about the "life" these chickens endure before ending up in your sandwich - if you really stopped to think about it - you would probably fall back into your animal brain and start crawling around on all fours,,, Nevertheless, like Zak, I am not immune to the temptations of the"free coupon..." I mean who can resist? And there's always that other human instinct: that irrational hope that somehow things will be different/better this time... read more

They offer me dog cookies every time I come through the drivethoug with my dog in the backseat. Thats apparently all it takes to get 4 stars. I mean...its a people food place, and they are nice enough to offer my dog cookies?! How cool is that? read more

The food is very good, although I found it odd how I was served on a plastic tray as opposed to a plate. Needless to say I was even more shocked by the use of plastic utensils! I mean, I felt like I was on a picnic in a meadow! The worst part was when I went to the front and demanded proper silverware, and the cashier (they didn't even have servers!) laughed. That's right, he laughed right in my face! I was appalled. The only reason they are getting two stars is that the "Big Mac" was absolutely delicious. Even though it came in a cardboard box (did I order it from www.Amazon.com?!?!), I would definitely get it again. Next time I go back, I'll most likely drive my car around to the window on the side of the building and place my order. How super neat! I never would have thought you could do that. read more

Says they're open a24x7 but they are not!! Really needs to be consistent they're bad!

ok, time to put my Ph.D in Math to work (I don't actually have a Ph.D in Math) Fries that undoubtedly have some derivative of cocaine infused into them: + 4 stars Food that undoubtedly sends me down the road away from looking like T2 Arnold and toward looking more like Tom Arnold: -5 stars Trying a Bacon, Cheese, Angus Burger (new on the menu) that actually was surprisingly tasty: +2 Stars Trying to figure out what my "burger" was actually comprised of but stopping short to avoid realizing something surprisingly disturbing: -1 Star Drive-thru in the city: +3 Stars Location: +1 Star Making local adults & kids fatter with each bite: - 1 Star Making everyone else fatter than I am (because I eat significantly less McDs than most people... no more than once a month) which in turn makes me look better by comparison: + 3 Stars Feeling depressed that circumstances, whatever they many be, have once again led me to consume McDonalds... -3 Stars :( Total: 3 Stars... I think... if I'm wrong at least I've already included the disclaimer I don't actually have a Ph.D in Math (please ignore the obvious fact that this should hold no bearing on ability to do basic arithmetic). read more

Not the greatest McDonalds in the world, but it's definitely my go-to for quick, good coffee. I get up pretty early for work daily and I tend to fly through the drive-thru and grab the oatmeal and coffee combo. Having only to pay $1 for large coffee is an awesome deal and it's good coffee too. The drive thru is also quick and efficient and I've never had a problem with the guys there. Going inside is a different story. There's always a cast of strange characters, from the guy who sits alone with all the newspapers spread out on the table to the lady who haggles you for change. Although the food and service is decent, it's the crowd they draw because of their location that I try not to step inside. read more

We waited 20 minutes for two McMuffins and chicken nuggets for an online order (paid 10 minutes before we got there). It took 30 minutes to receive an online order? If so, what's the point? read more

Used to be so good here... then someone bought the location and "fresh" food went out the window. Now it has those stupid kiosks they are trying to force you to use. Pathetic. read more

I hate to admit that I often crave McDonalds. It happens. This one is close to my apartment and my bf and I head over when these cravings happen. Staff isn't very friendly, they don't have the fruit and walnut salad, and a man pooped on the floor during one of our visits. He walked by the registers. Decided not to eat. Shook his pants and all of a sudden there was poop on the floor. HUMAN POOP! IT SMELLED! I told the staff and instead of dealing with it immediately, it sat there. read more

$1 caramel sundae???? YES PLEASE! There's a drive through so you dont have to deal with the crazies inside. read more

this place has always had its problems, from slow drive-thru to missing items to old dry food. I'm sorry to say the delivery has its problems as well, twice now I have had items missing from my order.I can't complain about the quality that seems to be okay.I call the store to talk to the manager and three times in a row they hung up on me. I don't consider that acceptable behavior by anyone ever. Clearly the manager has instructed them to do that or even more likely the owner. I'm going down to the restaurant and I'm going to ask speak to the owner or the manager and I'll just tell them in person. I'm not doing business with this place anymore I'll just go to 3 minutes away the drive to another McDonalds. I suggest you do the same. read more

I recently visited this location and the drive true employee. female. Was so rude and didnt even say nothing. Just gave me my order and close the window. read more

Keep in mind that I'm rating a McDonalds, not a fancy restaurant. I guiltily go through this drive through about once a month. There rarely is a line at the times I go. They are able to take orders well enough and I've never had a mistake on my order. The food is all around consistent McDonalds food - hits the spot when it needs to. read more

Even under pressure. One of the employees took care of the new member and orders at the same time. She saw me waiting for my food more than I should've had and apologize for the delay. Definitely never seen someone work that hard in a fast food industry. Love the way she handle the situation! read more

McD's --- it is what it is. Cheap. Familiar. Fast. Food. Free. Restrooms. As much as everyone complains about them, can you imagine what the neighborhood would be without McD's???? Please don't leave because without you we just don't know what will move in, or will this just be another vacant building reminding us of a poor economy???? read more

False advertising , breakfast all day! Ha more lies in America: read the fine print: only select items, no sausage egg and cheese biscuit and no big breakfast! Want eggs? Try a mcmuffin that looks like a semi rolled over it. Way disappointed-left hungry. read more

McDonald's - Burgers Near Me - Chicago, Illinois

If I could give it zero I would give it zero. They saw us in the driveway and didn't acknowledge us until we pulled up to the window. Then he looked at us and locked the window !! I just wanted an apple pie :( so rude. I come here a lot too. read more

Was there at 11pm, did not get served regardless of this being a 24/7 establishment. Since it was later we did respect the inside being closed yet we did not expect the staff to be SO disrespectful upon us attempting to order through the drive thru. We waited 5+ minutes and they did not acknowledge us at all, we expected they were busy so we went up to the main window where we were ignored. The person at the window completely ignored us and made it a point to avoid all eye contact in a very rude manner. As opposed to explaining that they would not serve us they just completely ignored us which is UNACCEPTABLE. read more

Horrible service. People were awful and would not serve me. Honestly, if I come to your restaurant and politely ask for food to get turned down before it is closed. Please tell me how that makes sense read more

Employees standing around joking while customers are waiting as if they did not care if we were served or not, lack professionalism, very slow, I will not order here again ever! read more

It's ridiculous that there's multiple signs stating open 24h yet they are not open 24h afterall? Just went through drive through and there at trash cans in front of the windows. Don't advertise if it is not true. read more

This is the worst McDonald's I've ever been to. They shut down at 8 for Covid reasons but allow drive thru, but you can't serve a bike? What kind of shit is that? Instead of fixing the problem they just closed the door. Hope they're taken over by someone who understands a $40 sale. read more

This is my go to McDonalds and I used to love it. But on 10/24 I was overcharged. Because it's my neighborhood location I gave them the benefit of the doubt and didn't make a big deal. On 10/25 I go and get breakfast again and this time part of my order is missing and the food quality is bad. I had my partner call because this is highly unusual. We were told come back the next day and meal on them. Well me and my partner do not complain much plus in the am we are in a hurry but on 10/26 (today) we go in for the free meal that was promised because of the previous days failure. We get half the meal again. My partner is irritated and so am I and we didn't want to complain because that's just not us. So we said "maybe something is up, maybe they are just in a rush". I go for lunch, (yes I know we eat there too much). I order a 6 piece tender, I go to work. I got a 4 piece and two were over cooked. Im missing two tenders. Than I go look for the dipping sauces and there isn't any. So now I'm eating plain tenders and only have 4 although I paid for 6 and two are scrawny and stale. What is going on with this Mcdonalds, it's usually on point. I want to call but am too busy to spend time on the phone but definitely unhappy. read more

Worst McDonald's I've ever been too. Horrible service took 10 mins to get my food. 5 People who ordered after me got their food and we ordered same meals. Also found a hair in my mcmuffin. Homeless people all over and dirty place. Probably picked up hepatitis while there. read more

I read the reviews and I just dont get it. You seriously want to gripe about fast food? Really? This isn't gourmet, but you knew that before walking in. This is Mc-freaking Donalds, where grease is a staple and sodium levels are through the roof. You come here for that crunchy greasy goodness smothered in ketchup and a big mac with special sauce you know does not exist in the natural world. every time i go here, my food is hot and the people are friendly. the mccafe is cheaper than starbucks and the iced coffee is good, better than dunkin donuts, know why? because McDonalds understands basic chemistry and the rules of solubility and they use liquid sugar, no granulated crap that will sink to the bottom of your cup. thank you ronald for your insight. this is my kind of place.. read more

we ordered many ranches and we got many sauces we didnt want. i. like. mcdonalds. ranch. and now im mad.

Otherwise known as the happiest place on earth. Can't complain ever about McDonalds. It is consistent and you always know what to expect. This location is really clean and has great customer service. Just wish it was 24 hours.... read more

this mcdonald's was so slow and left their speaker on so we could hear their conversations. then they put cheese in my mcchicken on accident. read more

McDonald's - mcchicken - Burgers Near Me - Chicago, Illinois