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    McDonald's

    1.4 (67 reviews)
    Open 5:00 am - 12:00 AM (Next day)
    Updated 2 months ago

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    a menu for a fast food restaurant
    Anissa W.

    Ewwwww!!! Why did we go to this place?? I truly regret it. Usually, I try to avoid fast food when there's no one else in line for fear that the food will be disgusting. I should've gone with my gut. Anyway, we went through the drive thru. The order taker was blah...not friendly but also not that rude. She just sounded like she hated life. Anyway, we ordered a happy meal, chicken sandwich plain, & a cheeseburger meal. Our food was COLD!! Nothing at all was fresh. It was a busy day & we had somewhere to go, so we didn't bother going back through the drive thru to complain. We should know by now that fast food isn't good for us anyway & we need to eat at home. This was just disgusting.

    a box of mcdonald's hamburgers
    Mike S.

    Ordered the Pantheon meal it was supposed to be two Big Macs two 10 piece nuggets and two fries. Only one Big Mac was in the box and it was cold. Gas is to high to go back for what I already paid for. I called and they politely hang up the phone three times!

    Sitting for an hour

    This is by far the worst McDonald's in Chesterfield. Breakfast lunch or dinner slow. Weekend or weekday slow. Rain sleet snow or sunshine slow. It's like they're going for the championship of crap service. What's worse is they know the services crap. They know because they locked the door so you can't come into the dining room to demand a refund when you've been sitting in their drivethru for one hour. Just wake up a little earlier stay home make yourself a BLT at your house in your kitchen and open a can of Coca-Cola Do your taxes on TurboTax and you will still have more time to spare and the guy sitting in the drive-through at this McDonald's.

    The usual spot that people sit at for 15+ minutes (for fastfood) after the drivethru told you to pull ahead and wait.
    Kevin W.

    Hmmmm, where to begin... Let's start with my history of this McDonald's location. It used to be an awesome McDonald's and must have been run by someone totally different than the current management. The previous management also had to of built a different team that disbanded. There is definitely a difference and it seems that current members do not know what should be expected of them. With that being said I wish I would of reviewed this location in the past to say that. I would have given the previous managers/team 4-5 *'s for running a well oiled machine. With that being said onto present day. PROS: -the food tastes ok even though it is handed over at a somewhat warm temperature. -the exterior of the building is clean (haven't been inside in a while - unless you can count going in for missing or incorrect items from the drive through). -ordering in the drivethru is a consistently positive experience. Quick and accurate, welcoming staff here. CONS: -temperature of food is all over place. One day hot fries, cold burgers. Another day, hot nuggets but cold fries. *-DRIVETHRU WAIT TIMES. The ordering and payment window is always churning and accurate. The kitchen obviously can't keep up though. I shouldn't be able to order 4 nonspecialty items and pay then have to wait 15+ minutes after pulling out of the drivethru and being directed to a spot (that isn't even a designated parking space) to wait for cold food. The employees that deliver the food to the army of waiting cars outside do not even know what goes where!!!!! -everyone needs napkins, put them in the bag. Preferably more than 1 when it's obvious that a car has ordered at least 2 combos of food. Are we supposed to cut the 1 napkin in half to share? Come on, get it together management. Teach people and make them better. At least acknowledge that you have screwed up the order or that you know you took an exceptionally long time with a customer's order and apologize. I gave 2 stars for the ordering/payment window.

    T W.

    I believe this is THE WORST McDonald's in Chester. I will NEVER give them another dime of my money. They have untrained employees because they can't even get the simplest orders correctly. I get to the window to pay for my order and to give him my receipt code. Get to the next window to girl is giving me a drink that I didn't order and I told her no that's not mine. Look down at the receipt. I've paid for someone's order. I give her the receipt waiting waiting finally she comes back with a refund slip. Get my order and I drive off. Later I looked at my banking they charge me 16.00 and change for 2 chicken biscuits and 2 hash browns and I used a buy one get one free coupon. Smdh! I could make it back down there. So I went back the next day to see a manager. I go inside eventually they just can't do it right at this location. Cause the gentleman in front of me was complaining to the manager about how they messed up his order. When it was my turn I explained to her what the issue was finally I had to pull out my phone and show her my banking. Then she finally gave me my refund that I was owed. But NEVER AGAIN! Beware this location is like a bottomless pit not good. Keep moving to another location.

    Vomit in the women's restroom

    I'm back again, left a review last week I believe. I'll leave the basic of what I left and an update. **THIS IS A DELIVERY DRIVER PERSPECTIVE** Basic of last review: the smell, and wait times to recieve the order of the food. Threat to call Health Department next time we came UPDATE: **STILL DELIVERY DRIVER PERSPECTIVE** Fiancé and I came in to pick up an order for Uber Eats. Fiancé was picking it up and I needed to use the bathroom. Fiancé went in before me because I didn't think I needed the bathroom that bad. Not to long after he went in, I was walking up. He already had his mask on. That's how I know it was still there. I didn't think to grab mine. I ALMOST THREW UP WALKING IN THERE!!!! The smell is WORSE!!!! I didn't think of taking pictures last time, but I got some this time. **TW FOR PICTURES: DRIED VOMIT** I didn't go into the men's restroom (I'm a female), so this is the WOMAN'S restroom as one of the photos. Another photo is INSIDE the restaurant dining area. Both photos are zoomed in because I didn't want to get too close. Women's restroom has the chunks on 2 sides (possibly fries). There was an ambulance there (he was grabbing some drinks). He didn't ask anything. Another guy who was waiting on something asked AN EMPLOYEE (can't blame him for not wanting to ask a random customer) what the smell was (I guess he couldn't identify it like my fiance and I did the first time we went there. The employee said that they were pumping something. If they were pumping something, it wouldn't smell like vomit. But anyway, the health department IS getting a call AND the photos will be submitted. If you got this far, please don't come here. Again, there are better ones around. **TW AGAIN!!!! PICTURES OF DRIED VOMIT**

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    Photo of Dana Q.
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    4 years ago

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    3 days ago

    Online it says they close at 12 at 11:30 they had cones blocking the drive through. This is not the first time either

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    3 months ago

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    4 months ago

    Worst McDonald's I've ever been to . Nobody ever runs the front , employees blasting music or goofing off.

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    7 months ago

    The wait time in the drive through IS ridiculous! If I wasn't craving their fries I would go somewhere else!!

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    4 months ago

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    1 year ago

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    5 years ago

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    2 years ago

    Absolutely disgusting. Burger was cold, covered in slimy lettuce and mayo and a very sad tomato. Big chunk of meat missing.

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    1 year ago

    Has to be the slowest and most disorganized McD's ever! And don't customize your order, smh.

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    2 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    3 years ago

    Two lanes but still too slow !! Don't really recommend unless you're really hungry !!!!

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    2 years ago

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    5 years ago

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    8 years ago

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    2 years ago

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    8 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    The fries was nasty asf. It tasted like chicken nuggets and now my stomach hurt. Get it together.

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    3 years ago

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    5 years ago

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    3 years ago

    I highly don't recommend this mcdonald's, waited 40 minutes and where's my food! it's

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    8 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    4 years ago

    they never get my orders right. they aren't professional at all. i hate it there and i hope it gets burned to the ground

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    Page 1 of 2

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    Review Highlights - McDonald's

    This McDonald's can be very crowded at peak hours (breakfast and lunch) due to its proximity to the courthouse and government complex.

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