I would give ZERO stars if possible. Taco Bell is trying their darnedest to go out of business. Kiosks to take orders and no personal interaction is not the dining experience I would want. The icing on the cake was that they have stopped offering cups for free water but instead make you buy a drink or bottle of nasty Dasani water. The food quality has gone way down. This place has been struggling for years and needs to close their doors. I won't go back! read more

The employees here are lazy, useless & incompetent. Feels like McDonald's. I always pay extra for add ons on my order and they are either lazy or stupid because they are NEVER ADDED. This is the second time it's happened. read more

I ordered a chicken quesadilla. No jalapeño sauce. Add nacho cheese and sour cream. WHY IN GODS GREEN EARTH IS THERE BEEF???!!!!!! BEEF ON A CHICKEN QUESADILLA??????? Did I order a beef quesadilla??? That's not even on the menu. This is unacceptable. Smh. read more

2 people in line at the counter ahead of us left. We waited a long time without being acknowledged and then even longer again. We also walked out, so 4 customers left due to no service. We went to a nearby Mexican restaurant instead. Lousy management at Taco Bell! read more

Somewhat hot messed up big time also don't ever add on sour cream because they charge for it and never add it on

They screwed up a simple order of 3 of the same thing. They downgraded one of them on the order that was already majorly up charged by the franchise owner. Poor service. read more

This is what eight dollars and some change gets you at this establishment. A "chicken quesadilla combo" Without a drink Value is severely lacking read more

Taco Bell - Chicken quesadilla and hard taco - Fast Food Near Me - Chesterfield, Virginia

Literally went there just to get dinner and they cut me off and told me to have a great day so I went up to the window and continue ordering and they had a attitude like for what? Don't go here go to another Taco Bell read more

If you like your order wrong and your food from drive through cold, this is the place to eat.

I don't understand why at this Taco Bell I never get a meal or almost anything I ever ask for. I opened a mobile pick up and asked for very specific sauces which first of all were out and asked for replacements with spicy ranch and they repeated it back to me and ended up giving me SOUR CREAM. Yeah sure I'll try to dip some shredded beef in my sour cream. When I try to call and ask for help I've literally never seen them pick up a god damn phone. Wasn't expecting much from Taco Bell but this one specifically is terrible. read more

Taco Bell - Here guys, my bag of sour creams. - Fast Food Near Me - Chesterfield, Virginia

excellent staff and general manager. correct orders, fast service and super clean bathrooms. read more

Bad attitude in the drive thru window is a recipe for loss of sales. I mean come on. I get it, people have bad days, but don't wear that stuff at your job. It's not my fault. I'm just there for some quick tacos and such. I place my order, drive up to the window, pay the young lady, and then I'm getting my drinks stiff arm style. They were slamming my palm before I could close my grip. Then the bag come out the window and I proceed to check for accuracy because it needs checking from my experience. After I take a quick inventory I look at her and said, thank you... she blank stares me, and I thought she didn't hear me and I say it again. She looks me in the eye and shakes her head then closes the window on me. I could have just kept on my way, but I said, "not today". I pulled around went in and had a quick conversation with her manager and left. Maybe I saved the next paying customer from the tude. Customer Service people. It is appreciated. read more

Taco Bell - I had to try one and I dig it!!! - Fast Food Near Me - Chesterfield, Virginia

So I went up to the drive-through pulled up to the menu Waiting for them to take my order. Someone tells me it's a 15 minute wait no one's in the drive- through. Catching up on online orders. They do not offer to go orders online just delivery. So I went back after fifteen minutes this is what I'm facing when I had no wait! read more

Taco Bell - Fast Food Near Me - Chesterfield, Virginia

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I usually don't post reviews of places but this had to be done... I ordered a power bowl and what I saw disgusted me. I have never been to a fast food place that cared so little that they didn't even look at what they were putting out to the customer.... Mold right there on top. Like how can they not notice this when they package it in a very specific way read more

Taco Bell - Power Menu Bowl - Fast Food Near Me - Chesterfield, Virginia

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Officially 10th time in a row they didn't put any sauce packets in my order when I asked for them. It's listed on the receipt taped to the bag, so just willfully ignored. Sorry if asking for the things that go with the food is an imposition every time. read more

This place is trash! The common curtesy and lack of ability from a Taco Bell employee is way below standard. They take zero efforts in interacting with the customers and negative number in the quality of the food they are producing. This location gives all Taco Bell's a very bad name. They threw together our food where it was basically an inside out burrito. It was a disappointing mess. You're better off driving to a different Taco Bell or going across the street to kfc of McDonalds! If you are the manager or owner of this business you should be looking for a better staff to represent you! read more

Clean on the inside, always gets my order right and WAY better than any of the fast food restaurants off ironbridge right now.

Very grumpy and catty staff! Always getting stuff wrong. Sloppy made crunchwraps. Forgot my sauce. One said "You can leave" as I waited for my drink and then scoffed and walked away when I said I didn't get me drink read more

I decided to stop at this location and Kayla S. was so wonderful she suggested me to try the mini beefy ques. Anyway I normally get the mexi melts but this Beefy Ques. was on point very tasty. This location doesn't realize that Kayla went out of her way to tell me about this food and save me money she is a really nice people person and she does her job well. Kudos to Kayla S. There need to be more people like her. read more

Zero stars. Out good tasted like chemicals. They need to clean the grease or something. The chips tasted off and so did the fried tacos

Service was good, and the people were nice, but they forgot items in my order and just threw the taco in the bag so it was everywhere. Ruined my napkins and my night. Of course i drove all the way home before seeing inside the bag. I had to spend even more money to order my stuff from door dash. This wont stop me from returning. I just wanna get what i paid for. read more

was not great service we ordered food and they kept adding more of what we told them to take off. also did no receive cheese roll ups when we ordered them. read more

I was here on a week day night for a much needed study snack. The service was quick, I was the only one in the drive thru line, and the lady taking my order was very patient. I decided to try some new things, besides my go to crunchwrap supreme. Bad decision. I wanted a fresh tasting burrito. Note to self: when you want something fresh tasting, go to Chipotle. Stick to Taco Bell for the junk food mexican. All in all, it's a good experience and much better than the Taco Bell on Jefferson Davis, which seems to never have what I want or able to accommodate me. I'll be back. It just seems like an overall pleasant location. read more

This Taco Bell has been in business since probably before I was born, my mom used to take me here when I was a child in the 90's. A year ago, I think they found mold or something inside the Taco Bell and had to remodel. From the few times that I have been eating here the past year, my order has been messed up and sometimes we are given a free extra item. read more

This is what I tried to submit to their survey site, but I got timed out after I had already tossed my receipt... so maybe they will read it here. The cashier told us she didn't know what was in the new special menu item the triple melt nachos, 'because she doesn't really eat here.' After completing our order we looked for a table to sit at and every single one of them was dirty even though we were the only ones in the restaurant when we arrived at 9pm. So we wiped down our own table, and so did the two other couples who came in after us. Wiped it all into the floor that was covered in food. After receiving our food, we noticed that the nacho bell grande had meat and nacho cheese on it, and nothing else. My husband brought it back up and they asked him what he wanted them to add. They loaded it with onions and sour cream, it looked like a white and yellow unappetizing mess. So I brought it back up, opened it and ask the boy behind the counter if it looked like something he would want to eat, he agreed that it did not, and asked what I wanted. I asked him to just remake it. I sat down and waited, ate the other food we got. The burrito I got was ripped down the middle and spilling out ingredients, but since we had already complained, I just wrapped the tin foil around it and did my best not to get it all over me. It was difficult to eat. I got up 10 mins later to find out why our nachos hadn't come out yet, and the boy turned around and said, 'make those nachos.' And the girl rolled her eyes and her body language clearly indicated that she was annoyed any didn't want to do it. It was still lacking in toppings, but we just decided to eat it. My husband got two durittos tacos locos and both of them were broken right down the middle. The attitude of the employees is hard to handle. They clearly do not value their jobs. Like we are somehow privileged to be in their presence. But what really makes this experince the most annoying is that it is ALWAYS like this!!! I don't eat any other fast food. This is the only healthy fast food out there, and this is the closest location to me... and yet every time I come here I get treated poorly, the food ends up being a disappointment that we almost always have to bring back to the counter for some reason or another. You also can't get out of the bathroom without touching the handle which is obviously a health concern considering the employees are touching the handle in the bathroom and then handling our food! I have written a negative survey about this location before when the manager was rude and rolled her eyes when I returned my food after it was made wrong. Yet she still works here, the food is still made like crap, the restarant is still a mess, and the employees still have terrible attitudes. I wish you would do something about this, it is a real issue!! This location has 3 stars on yelp, and I think that is generous. I will be posting this survey on yelp after I submit it here. Please do something about this place... a new competent manager would probably do a world of good! read more

I can't stress this enough, NEVER GO HERE. The WORST Taco Bell ever. Horribly SLOW and absolutely TERRIBLE!

New Taco Bell, same problems. Couldn't order because some of their equipment was not working. :(

I ordered the double chalupa box; After paying for the meal the cashier handed me my drink but the lid wasn't on all the way so it ended up spilling down my arm and into my car. This wasn't bad but they could've offered a free menu item to make up for her mistake. What really angered me was the fact that both of the chalupas were placed upside down in the box... so by the time I arrived back home all of the sauces had seeped out of the chalupas. This was my first time visiting this Taco Bell... and will not be returning. Just because it's fast food doesn't mean it has to be sloppy; take pride in your work! read more

Taco Bell - Poorly made chalupas - Fast Food Near Me - Chesterfield, Virginia

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I used to live here 5 years ago and the Taco Bell was ok, I'm back visiting my parents and this is the second day in a row I've been. My receipt says Ashton took my order. The lady was amazing so nice each day I went. I modify my order a lot everything was perfect. Not just thrown in the back set up so nicely. Love love love this location! read more

Slowest drive thru ever. No nacho fries. No nacho box. Freeze machine is always broken.

Idk, but for some reason the restaurant is on a budget with the product , all their tacos are skimpy. They act as if it's killing their pockets to fill the tacos up to at least to satisfy the customer. I won't be going there anymore, I went to hull st and my tacos were wonderful. Hot, satisfying and well prepared, you guys on ironbridge need a class on cooking process. read more

Usually cant stand mexican food but this place has really changed my mind. Their dorito taco is really good and the staff is very friendly. So you know me I just had to tip them before I left. I recommend. read more

I just want to make a comment. They accidently messed up my order, but took care of it quickly and professionally when I brought it to their attention. Special comments to Landon Norwood for his extreme kindness, professionalism. Go Landon! read more

I've been to quite a few fast food places in my day and this Taco Bell is by far the worst of the worst. One day they won't have sausage for the breakfast menu and the next some of the machines will be broken, and that's IF a hon even comes in before 8 to serve breakfast. The workers are lazy and disrespectful, the management is nearly non-existent and the food is way below average. There is a McDonald's and a Burger King right across the street and a Wendy's practically next door. I suggest you go to one of the other restaurants. This Taco Bell is a disappointment and a disgrace. You never know what problem will occur when you pull up, but you can be damn sure there will be one. read more