Just ordered a cone and coffee and after ten minutes any two cars in front of me I left. Not-so-fast food!

Horrible!!! Went at 10:40pm. Prime time I know but it took 25 minutes in the drive thru. We ordered four items with no substitutions! When we first got the order half was missing. After apologizing the clerk proceeded to talk to her manager that was cooking. Seven minutes later we got our order and when home. My husband got half way through his McDouble when he realized that one of the patties on it was breakfast sausage! Who does this?!? Never coming here again!!!! Oh and she messed up my nugget sauce after she confirmed what I ordered. Not as big of a deal but a pain. read more

This location is the absolute worst. I've never visited and been able to go straight through the drive-thru line. I've waited for over 20 minutes for a mobile order on several occasions; once having to go in and tell them my order as they hadn't even been working to prepare the food. The customer service is awful and while the location is convenient, I will not be ordering here again. Zero stars should be an option. read more

Do not go here it's a waste of time. They do not answer their drive-through window, or there drive through speakers. There are stuff inside and they are open, but they ignore their customers. Fire the entire staff read more

Total trash. 20 minutes in line waiting for a biscuit Food came out cold. Nasty and filthy. 3rd time. This place sucks read more

I just moved to the area and this is the worst McDonalds I have ever been to. I've been here 3 times and experienced: Rude people, burnt food, cold food, wrong order. read more

I waited over 15 minutes for my order after paying and being told to please wait at the yellow line. Not only did they give me the wrong food but also didn't give me the sauce for my chicken nuggets. They also shorted my fries by a sizable amount. read more

April 3 Friday I went through the drive-through at 4:30 PM and ordered a double quarter pound or with cheese. Went home ate hamburger around 5 PM. I didn't have anything to eat after that.Around 11 - 1130pm I started to break out in a cold sweat and ended up very sick. I threw up for about an hour and then I had diarrhea. I couldn't stop getting sick because my body was trying to get rid of everything in my stomach which was that hamburger. I've contacted my dr and let them know what happened so it's documented. My stomach is still hurting... I called McDonald's today and talk to the manager and she was cold...didn't apologize. She took my information and that was it. My family will never go back there. read more

The manager here is super disrespectful. I wanted some Szechuan sauce for my chicken nuggies and I'm the type of guy to really drown my nuggets in sauce. She said I could only have 2 even tho you can order more on the app, which I did. She then took away one of my sauces and left me to dip my nuggets in only 1 sauce packet. She felt entitled because she's the manager and told me to call corporate if I had a problem with it. I gave one star solely because I couldn't give less stars. I would recommend spending your hard earned money else where. After this terrible experience I'd rather just go hungry for lunch read more

Slowest, most incompetent McDonalds I've even been to. You can literally drive to any other Mcdonalds in the area and get your order faster than here. read more

How do you forget multiple fries in someone's order? What are y'all doing back there lmfao. Y'all make sure you double check your food before leaving the Peking lot because they are always forgetting something! read more

This is the worst Mcd location in the whole country. The employees are fraud. They over charge even though you hand over the coupons. The manager is rude and unprofessional. These people can rather beg on the streets. read more

Make sure you check your bag before leaving the drive thru. I've missed out on many items...probably better for me but definitely double check before you drive off! read more

Worst. McDonald's. Ever. Have yet to receive a correct order and we only order drinks and chicken nuggets.... nothing too hard. Avoid it if you can. read more

Workers are always so rude and bad at their jobs. I tried to order something and clarified it TWICE at the drive through and once I went to the window, they still got it wrong and once I tried to fix it, they said "this is what you ordered, and we already made it so why don't you just take it?" They also get mad at the customer when THEY give them someone else's order by accident. It makes no sense read more

ordered the bts meal got a single box of lettuce and 1 fish stick. this is my favorite mcdonald's yet. read more

McDonald's - bts meal - Fast Food Near Me - Cary, North Carolina

Cheap, fast food. Service was somewhat slow, but that is because I had ordered 20 nuggets between me and some friends. The food and fries were still hot when we received them, so you could tell they were fresh. The food itself was absolutely delicious. read more

McDonald's - 20x Nuggets, Large Fries. - Fast Food Near Me - Cary, North Carolina

This particular McDonald's is the worst I've ever encountered. My burger was barely cooked, cold cheese half off the burger, stale fries, 15 minute wait with only one customer in front of me and rude service. Employees are too busy fighting with each other and could care less about service not to mention you could get sick eating here. Stay away! read more

highkey the worst mcdonalds ive ever been to. how can u go wrong w mcdonalds, u ask? everyone loves mcds! well.. THIS is how. i waited 23 minutes at the curbside for my MOBILE order that i placed AGES ago. went up to the drive thru window to ask whats up, and the manager goes "did you see all the cars we had lined up? we were busy " i just wanted fast food for my tuesday night read more

I fully understand that McDonald's isn't an amazing restaurant, however, the serves was disgusting. We were waiting in front of the cash register and all of the workers were fully aware including the manager that we were waiting to order food however they never came. I had to go talk to a staff member of which her name tag isn't on and when we did ask she made a rude comment to use the kyosks. We had cash. She then took our order and then said you could have ordered on the kyosk and paid here to further be rude about it. The food came out and and there was no ketchup in the dispensers and the napkin holder was completely empty read more

McDonald's - Opened napkin dispenser and empty ketchup dispensers - Fast Food Near Me - Cary, North Carolina

Stay as far away from this McDonalds as possible. Their service is horrible and they have managed to take the fast, out of fast food. This morning, after paying for my meal, I waited in the drive through over 10 minutes and there were still two cars in front of me. I decided to get out of the drive through line and go inside to get my order. When I walked inside, there were only three people working and 12 people waiting for their order. I ended up donating my $5.93, as I was done waiting. This is the absolute worst McDonalds anywhere. Poorly staffed, poorly operated and poorly managed. read more

After reading the horrible yelp reviews I had to go in myself and see if it was really that bad. The moment I walked in the door I was happily greeted by multiple people and someone rushed to take my order, which is beyond the McDonald's and fast food expectations already in my opinion. The person taking my order was diligent and assertive no confusion at all. We got our order for here and took less that 5 minutes (had a pretty decent sized meal hot cakes meal, 3 mc muffins, hash browns and coffee). Everything was hot and fresh, the person running our food out was very nice too. This McDonald's is under rated and needs to be given more credit I've been to McDonald's here that do deserve 1 star and this is definnot one of them. read more

Most of the employees are really kind, but the drive thru is slow, inside ordering is slow, curbside is slow. I waited over 20 mi it's for my curbside order. To make matters worse, there is a construction zone inside so I can't even go in to figure out what is going on and there is a long line for the drive thru so I also can't go through the drive thru. Every time I come here (for the past year) it takes FOREVER until my order is ready. There is nothing "fast" about this fast food MD read more

I came to the drive through to get dinner so I ordered my food and got it I realized there was no sauce so I went in and asked for sauce and when the worker gave it to me she said "fuck you bitch" to me read more

So, McDonalds is obviously cheap fast food that tastes somewhat decent. My issue is how slow the drive thru staff is. It took me 7 minutes to get 2 large fries when there was one car in front of me. Sure, I paid cash which takes a little bit to count out the change, etc. but aren't fast food places supposed to be fast? read more

For a McDonalds, this is a good place. Their drive thru is always super convenient if you're in a hurry. You can always get salads or snack wraps for healthier options. I've been coming here regularly, more than I should admit, since it opened. They've only screwed up my order once and that was shortly after it opened, so I gave them a pass then... ;) read more

How is this McDonald's still open? Should have listened to my kids and drove to any other McDonalds in Cary. I'm now 0 for 3 at the drive thru. My order was completely wrong. I should've known better and triple checked my order before driving away but I really didn't want to cause further delays at the drive thru. Why can't the management at this location hire and train employees who care? I thought all McDonalds follow similar standards and procedures, I guess they don't! read more

What is so fast about fast food if you have to wait for a LONG time for it? People that came in after us were served before us and cashier's flip response was she only takes order and doesn't prepare it. She was more concerned about her two little girls in the booth next to cash register babysitting them then a paying customer sitting there. Then when you get the food it comes on stale buns and bring them back for replacements. As you can guess those were also stale! I asked for my money back and got a credit and a coupon for two free sandwiches. Why would you come back to a place with horrible service and stale food? read more

I've never been to a McDonald's that is bad 9/10 times. We love McDonald's and sadly this is the one that we are stuck with since it's only 5 minutes away. The food isn't ever good. It's a rare occasion when everything actually tastes good. It's either cold, old, missing things. An example is missing food out of my daughters happy meal. We shouldn't have to go through the bag completely, take apart our burgers, feel the fries and meat, check her happy meal box, taste our drinks to see if they are bad, etc. it's crazy. Majority of the time they ask you and everyone else to pull up and wait. We've lived here for the past 2.5 years and it's always been like this. I would love for new management to take over and turn it around!! read more

This is the worst McDonalds in the United States. My son has practice nearby, so I thought I'd stop in and grab him dinner. The food was taking a few minutes to prepare, so I went to the restroom. As to why it was taking any time I have no idea, all of the people living in Cary Park know it's a cesspool so they don't frequent it, it was empty. The restroom was the nastiest restroom I have ever been in. It was so bad I sent McDonalds pictures. I came out and the food was ready. I told them to keep it, there was no way anybody I cared about would eat anything that was prepared by people that allowed a restroom to look like that. Their food may be great here, but I'll never know. read more

This is the worst McDonald's location that I have visited in the area. I went there and their TV had a message saying "pay your bill to be reconnected". I tried to drink diet coke from both sides of their self serve area and couldn't stand the taste out of either machine. IT TASTED MOLDY OR SOME OTHER OFF TASTE! My McDouble was dried out and nasty. I went there because one of my kids trains with NCFC and it was close, but I will never return and go find some other fast food. BTW, I was there on Sunday, I think October 7th. read more

Wish I could give them 0 star.Slowest service I have ever seen.This is closest one to us so I use to go here for my kids(won't do it anymore).I always ordered double fries for a happy meal but got only one small container of fries every single time and my last order they missed fries all together and I found out when I got home.Called but no one picked up phone.This time I pulled up to drive through and sat there for few minutes.On other drive through someone pulled up and they start taking their order right away.I drove up to the window right away and it was their manager taking the order.So I asked him that I was sitting there for 5 minutes(Which I didn't know exactly) but you are taking someone else's order.He looked at the screen above and said I wasn't sitting there for five minutes.I drove away by hearing this instead of apology.I will never go back.If manager can do this how can you train other employees about customer service? read more

My group arrived 30 minutes before closing and they refused to serve us. I understand that it's late but... Really??? Terrible customer service I would not recommend. read more

Today, i went to mcdonalds and ordered a medium smoothie and got the amount equivalent to a small. So i went up and asked for them to fill it up to the top, they proceeded to tell me that they cant due to the fact that theres a "line where it stops"?? last time i did this they said they would so i dont know why its a big deal today. read more

The Manager took my friends and my bag and phone. And told us that he was going to call the police because we said he was harassing us even tho he was. read more

If I had an option to rate this no stars I would with no hesitation. I ordered through the drive thru line hoping to receive excellent customer service, but received the opposite. First off, ordering in my car was a disaster and I had to wait at least 10 minutes before they were ready to take my order. There was only one car ahead of me. They didn't understand what I was trying to order and acted like my order was too complex for them. I had 3 different phones with 3 different deals and to be able to apply those deals I had to ask for them as separate orders. They didn't understand that and it pissed me off. Then, at the window I met with the manager and he was so rude. By his facial expressions when he saw me, I could tell he didn't want to put up with me. I was able to pay for my first order, but since one of my deals was a free frappe, I thought it could be combined into one separate order along with the fries in that order and the manager yelled and said that only 1 deal can be applied with an order. So, I asked him to put it in as 2 separate orders, but he wouldn't do it because he thought that it was " too much work ". It isn't that hard to add another 2 orders!!! I argued with him further for about 2 minutes and he just gave my food for free and closed the window. Who does that? He didn't even say sorry for the service that was presented to me. Anyways, I ordered 2 large fries and a mocha frappe with no whip or chocolate syrup. The fries were so soggy and it tasted like week old fries. The mocha frappe had whip and syrup, which I did NOT ask for. Terrible. Even though I got some of my food for free, it didn't come with a sorry and that is what made me make this review. I'm sure the manager had a hard day, but it doesn't hurt to say sorry. I could not get his name because I was too heated up in the moment, but if it helps, he was African American, wore glasses, had little hair/ close to bald, and was register #15. I usually never go to this Mcdonald's because of past experiences from this place, but it was the closest to where I was in the moment. This experience was worse than the other experiences I had. I hope someone from this place can read this review and fix/ improve on their attitudes towards their customers. read more

My favorite part of McDonald's is eating fries in the play place eating area and they didn't have one! I also had to wait 20+ minutes for a hot chocolate and one(1) hash brown. I'm not sure if the lady in the back was having a bad day or not but she was very rude and I understand she had kids running around the store and had to make sure they were okay but I never got my food that she swore she made until the lady running the counter, but basically running the store, made mine and my friends food within 5 minutes. She was great and very nice and sweet. The service was poor and they didn't seem to care about the people waiting inside. read more

This McDonalds is the pits! Drive thru is super slow and you often have to pull aside and wait, wait, and more wait. Inside is not much better. The people behind the counter are slow and insolent. Now you have to order through a kiosk and this morning no one wanted to help me so I just walked out and went to Bo jangle's where they love customers. No longer will I waste my time at the yellow arches. read more

They have their good days and they have their bad days like any business but if you ask me the customers are ABSOLUTELY HORRIBLE! Always complaining about something that the staff really has nothing to do with which wastes a lot of time! That's why the give you have a receipt so you can call the corporate office to voice your concerns!! And many people frequent the place a lot along hundred's of others at lunch time yet expect for it to be fast! This is the real world people....it's not fast food anymore! 50 people going thru drive thru all at once and 100 people coming inside is not gonna allow you to get your food asap! Just not possible! And the construction workers i have observed absolutely have no home training whatsoever! Many of them act like hogs at feeding time!!! People need to understand that to have a good resturant you also need good customers not people who try to blame the food place because you are running late but wanna come thru drive thru and order food when you have to be at work in 5-10 minutes!!! Some people just need to stay home and cook and stop going to fast food places expecting treatment as if you are home...realistically its not possible!! And also CONTROL YOUR CHILDREN!! I have observed many parents who just leave parenting at the door in this place! Stop letting your untrained children add to the stress these workers are already facing dealing with asshole "customers"! You put out a bad attitude you get one in return...some of y'all posting these reviews need to think about that and leave yours at home....... read more

Worst mcdonalds I have ever been to. Food is wrong more than half of the time. Many times the food is old or over cooked. Rude service with people that seem to just want you to go away. Poor service where I have had multiple instances where they have forgotten to get me to pay so I have to remind them without them giving me the food for free. read more