Using the McDonald's app to order food through to drive thur hasn't worked. I have had to go into the store to complete my order every time. Defeats the purpose and adds 15 to 20 minutes to my visit. Secondly, my orders are not what I order and more time is spent correcting the mistake. Its been very frustrating. read more

I ordered a Mc chicken and got a big Mac then I ordered two strawberry smoothies and I got two strawberry shakes, I ordered a medium Sprite and guess what... I got no Sprite!! It's really not that hard to read a fucking receipt. read more

We were on our way home from the mountains and decided to stop by and do a takeout. The food was fresh. I had a double cheese burger, fries and a sprite. My husband had a double fish, fries and a tea and lemonade. The restaurant is super clean and the employees are really nice. :-) read more

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Ordered 2 meals and they somehow got everything wrong. I ordered a burger with lettuce and extra tomato and there was no lettuce so they put some on but they REMOVED the tomato? I had to go up again and ask them to put it back on. Everything else was messed up but I didn't have the energy to deal with that. I went with my Fiance who has celiac disease and he ordered an m&m McFlurry with fudge and they gave him Oreo chunks and he had already taken bites before he realized. I came back very mad and informed them that they had poisoned him and his stomach would be messed up for days, the manager didn't seem to care and I didn't even get an apology. I asked for a new McFlurry with m&m and fudge and specified *no oreo*. A second later the floor manager said "did you want Oreo on that" no. She is obviously an idiot and lets things go in one ear and out the other and has no care for her customer's food sensitivities. If she reads this, get your head out of your ass and listen up next time a customer speaks of allergies and food sensitivities, he is now dealing with the consequences of your dumbassary. Thanks. read more

Guaranteed mediocrity. They were efficient in taking the order but that is where it stopped. I waited at the counter for several minutes only to be told to pull forward and wait. So I waited for over 10 minutes while everyone else was getting theirs food behind us. I finally had to go in. They had forgot us. Food was cold and mid and best. Try the Chick Filet right across the parking lot. It will be their pleasure to serve you. Maybe that is why their line was so much longer and was pumping through customers so much faster. read more

We ordered at the kiosk. When an employee finally appeared at the register, we informed her that the ice machine had ice all over the tray and it was dripping water on the floor. She, Adriana, was pleasant about it. It was quickly cleaned up. That's the positive. Now for the reality check: the dining room nearest the bathrooms smelled like urine... that was placed outside of the restroom. We opted to sit near the playscape which had an unknown liquid on the base step. Now for the food... To be honest, I make an annual pilgrimage to McDonald's for a Filet-O-Fish during Lent. Today was the day. The sandwich was rather pathetic with more tartar sauce than fish. The Arby's nearby has a much bigger sandwich for less money. The fries are always tasty. As my husband said, he'll be okay if he never goes to another McDonald's ever. Can't say I blame him. This location gets a big fat Meh. read more

Very unprofessional this is the third time they've answered the drive-through speaker while talking to someone else without totally acknowledging me after repeatedly saying hello multiple times. my food was fresh so I'm happy about that but next time I will be placing my order inside the restaurant. read more

Great customer service! We are without power this morning and decided to not eat breakfast by candlelight. Your staff was very friendly and welcoming! I only took off one star because the hashbrowns tasted a little off (maybe the oil). read more

McDonald's - McChicken Biscuit Meal - Fast Food Near Me - Canton, Georgia

This location is still bad- - it's not focusing on customer service or experiences. They have a bad bad attitude on being the best at being the worst. Fast food at McDonalds use to mean everything to each establishment sadly that is not the case her. To say that it is because your under staffed, over worked, and under paid as your excuse. Guess what?! You are still employed. Why not show up and do your very best every single day? Why not make sure you leave your customers with a smile on their faces? You are the spokes person, the face of your corporation!!!! Make my day. Your job is more than serving up a hot, fresh meal. You are McDonalds and people will still show up everyday paying money to SEE you. Make everyday your day to shine. Bring back my favorite first fast food restaurant and shine like the rockstar I know each and everyone of you can be. Earn those and shine!! read more

I was in here about 25 minutes waiting on an order in an empty store and basically nobody in the drive-through and everybody's just playing around and on their phones as you can see. Would not recommend unless you were in no way hurry and had no choice. read more

McDonald's - Playing on phone - Fast Food Near Me - Canton, Georgia

Nicer McDonald's than most I have been in, they always get our order right and are relatively friendly (considering they work in food service and customer can be awful at times), so bravo to this Mickey Ds for keeping things above par! read more

Normally its pretty decent at this Mcdonalds, but after wanting a nice lemonade all day I order one at Mcdonalds and, they water down my lemonade. Should have just said they didn't have any. read more

Food is great but one we went to this mc Donald's kid kept on screaming and it was very annoying I will never come here when its packed with a lot of parents and kids! read more

I order an Egg McMuffin, large Coke and and then decided a hash brown, a number 1. I even said, "I guess a number 1". I was charged $6.28 plus tax. They got my food out quick but while having to wait for the Coke I looked at the prices. The guy charged me $1.00 more than the board said. When I asked him he said said, "I don't know I just ring it up." I use to eat here on a regular basis not any more. Their service was not bad but never great. If they're are going to start taking an extra dollar I'm done. There is a new Chic-fil-a next door. It will be my new regular. read more

McDonald's - the receipt for the restaurant - Fast Food Near Me - Canton, Georgia

(There should be zero stars here but I wasn't given right to not select less than one star-which really fits for the profile of this store.) Terrible. Absolutely the worst McDonalds you're ever going to eat at. It's worth it to drive down to Woodstock so you can get food worth eating. The Big Mac I ordered tonight was so stale there is no way it hadn't been sitting there for at least an hour? Awful. I've eaten at McDonalds across the country over many years. THIS IS THE WORST MCDONALDS IN THE COUNTRY--BAR NONE. The staffing is poorly trained. I don't believe there could be an adult in charge there. STAY AWAY--trust me! read more

The food was crispy, the chicken was juicy on the inside and crispy on the outside. The fries was crunchy and the inside was soft and good, The service was amazing, the employees were all nice, kind and loving. The food came out pretty slow (12-13 minutes) and for the price, this place is good. My favorite thing is the cookie because it sets in with the ambiance, happy, sweet, and good. This place is a good place if you want to less spent money, and a a good to place for food. read more

If I could: 0/5 stars. Do NOT recommend. Not only is their drive thru the worst customer service, but their employees are also lazy, rude & unenthusiastic about fast food. It's too simple! Minus the grill and fryers, they only possess the power of those ran down microwaves for quick fixes. And to top it off, show absolutely NO CARE to Uber East Order. I ordered a double qtr pounder w/ bacon meal a few months back and got a single, sloppy burger with cold fries, no straw for my drink (which also wasn't even right). Honestly canton, DO BETTER. I've worked for McDonald's for 4yrs back in the day, and damn near owned the place because of my work ethic. Think about the people your serving as close friends and family members. Would you truly serve them like this? Just ridiculous. read more

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Nastiest McDonald's I have ever seen. Filthy with rude cashiers. Plenty of people standing around to clean this place up. Don't eat inside. There are no clean tables. read more

We stopped here on our drive home from Ellijay in late August. Inside was fairly warm & we were told the AC is broken. The cashier also said that this store was scheduled to be remodeled the next week, and they will be getting new AC equipment then. Glancing at other reviews, it seems the AC has not been working for an unreasonable length of time. Ordering at the counter was quick, and the cashier was very friendly. Then I went to the bathroom, which was clean, but hot & stuffy. And the toilet wouldn't flush for me. When I came out, I helped hubs finish filling our cups, and our meals were just then ready. But, our order was correct, and the food was good. read more

I called because I received food that was disgusting to its core and luckily I had the wrong location however the manager who answered the phone about the matter was pure disgusting and should not be working around anyone. She first is a coward who hangs the phone up in customer faces because she does not know how to handle herself or be in the position to handles other situations. Complete stupid and cares not one bit about people spending money and getting food that is inedible read more

They almost always get something in my order wrong. The food is different quality every time. And I will no longer order inside as the store is, for lack of better words, totally icky. read more

Just had to go through THREE times because they gave me the wrong food twice. And they just laughed both times I had to come back. Barf waste of time read more

I love McDonald's it's so good and tasty but I always are having trouble with the employees they are either rude or can't hear me it may be the speaker but it's hard to hear them also.FIX THIS read more

This McDonalds is very clean and the staff are so nice . The food is always good , also I enjoy the music it's gets a thumbs up from me It's a cool place to hang out if you need to do any work . read more

One of the worst McDonald's I've ever been to and that says a lot since very few are "good". stale old fries.... burnt meatless nuggets, stale buns, employees interrupt you, order is always missing something or all together wrong... I can keep going but you get the idea. The only positive I can say is the majority of the staff I've come In Contact with are not rude and at times are Down right respectful. That is something that isn't the norm so the only thing I can give kudos for. read more

I was craving McDonald's so I ordered a double quarter pounder meal and was happy with it.

This is the worst location I've ever attempted to eat at I can't even tell you how the food is because every time you come here they're out of pretty much everything but nuggets. I don't know if it's management or ownership but it's got to change read more

Just an awful location, I came a few times thinking the bad service was a fluke. Nope. Poorly managed, and workers are subpar with bad attitudes. I mean, it's McDonald's the bar isn't even set high for management or the workers and somehow they can't even meet the minimum. They need to throw the whole team away and start over. I won't be back. read more

I pulled up to this McDonald's at 4am... it's now 4:10 and nobody has yet to take my order. If your hours of operation is 4am-11pm where is the staff? There's a car parked outside but no one working. Smh. The reviews are terrible for this location. read more

McDonald's - Whoever the hell is staffed. Maybe he's taking a nap on the back or something. - Fast Food Near Me - Canton, Georgia

Update: Still bad service and dirtiest location in the area! This location can't seem to find good management or employees. Very sad to see a business run like this! I placed an order on the McDonalds App. Fifteen minutes later I walked into the restaurant to inquire about my order, and was met by a staff member at the door with my order. I assumed my order was correct but I found out differently when I got home. My order was missing two cheeseburgers, no requested hot mustard sauce, no napkins were included, and the fries were lukewarm. I notified the restaurant and the best explanation was sorry we were busy, short staffed, and come back for your corrected order. I had just worked a long shift and did not feel like going back out. I was really disappointed with whole experience, and my wife didnt get her food. This McDonalds location needs serious help! I am not the only person that feels this way about this McDonalds location. Look at the Yelp reviews for yourself!!! There seems to be a lack of leadership, a lack of consistency, and a lack of pride at this location!! I have loved McDonalds for the last 40 plus years, and this location does not live up to the standards! read more

This McD's is by far one to be avoided at all cost. I lived here for several years and have never had a good experience. Go to the one on Cumming Hwy, it's better. read more

DO NOT EAT HERE!! Went to McDonald's tonight on riverstone pkwy , went through the drive through and ordered and payed for my food , so I pulled up to the 2nd window and observed a young guy smoking and handling his vape while preparing and bagging my food, so after I got my food I asked him about it he smarted off and slammed the window in my face so I went back around to speak to the manager and as I was talking to her I observed him again walking through the store smoking and blowing the vape smoke everywhere . That is nasty and disgusting while handling a customers food !! read more

Really nice newly remolded building with a play palace. Really dirty though, workers kinda rude.

Orders are always wrong, always a long wait time and getting charged for what I order but receive the wrong order or incomplete order.

I asked for CARAMEL iced coffee and they gave me NORMAL iced coffee. So the only reason im giving them 2 stars is because the hashbrown they gave me was good. Im very disappointed in my coffee. This entire experience has been a partial let down and i would only half recommend it. Now i cant even enjoy my coffee and/or have energy for my volleyball game. read more

i went there today, the employees were rude and took 10 minutes to make our order which was only a mcflurry and large fries besides that while i was eating my fries i realized there was hair on the fries. read more

McDonald's - you can't really see it but in person you could tell it was short hair. - Fast Food Near Me - Canton, Georgia

New management! Finally ! Great Job guys!! The service and food were amazing. Yah Kailen that this was taken over by new management so that this location has a chance ! read more

I have been to this location twice this week and have not gotten food yet. I stand up at the counter for 10 mins and not even get acknowledged. I understand if it's busy but the people working there could at least do something other than stare at me. read more

Best McDonalds in the area! Everyone who works here is so friendly. I highly recommend coming HERE for your Mickey D's fix! read more

Absolutely garbage. The manager was in a tshirt and torn up jeans and smelled terrible. He blatantly ignored me more then 5 times when I had an issue. I literally said hello in his face as he walked passed me. The people behind me got there order before I did. And it took 15 minutes for someone to take my order in an empty store. read more