Food was amazing and fresh. Great customer service from Sarah L. She was very helpful and patient and went out of her way to help. By far the best customer service I've ever gotten from Zaxbys. Thank you Sarah. read more

Saw that Zaxby's was offering a veterans day I saw I saw that Zaxby's was offering a special for Veterans Day. I was nearby and decided to try a sandwich (the offer from the web). I went into order and was told they were not honoring it. Off to Chick-fil-A then ... I am not going to support a bait and switch, whether it is the individual franchisee or the parent corporation. read more

Zaxbys - Stopped in for Veterans Day only to be turned away - Chicken Wings Near Me - Canton, Georgia

Food came out great but the attitude from Skyy did not. I came in asked how her day was going and then started my order "A big zax snack with a large drink please." And my buddy ordered a large drink as well. She then hands me a small drink so I politely say "Excuse me sorry I had a large" Skyy then snaps at me and shouts "uh no you didnt" then turns around and mouths something off and asks her kind respectful coworker to help her out. We came to a solution that ended in me paying a little more than double what the upcharge shouldve been. No sweat off my back but definitely don't feel comfortable in the dining room anymore. On my way out I made sure to say "thanks guys appreciate it" and she just turns away. read more

Not professional, gives the wrong orders, and will have you waiting forever or forget to give you your food 0/10.

The food was great. Came out fresh and hot. Service was amazing will was my cashier and he was just amazing.

Me and my coworker got food poisoning from here last night. Never going to a zaxbys again now.

5 stars!!! Thank you for a great dinner Nuclear and Sweet and Spicy sauces are a MUST!!! Even got us some White Cheddar Bites! Delicious they were. Thank you to Zaxbys read more

Zaxbys - Almost eaten piece of Chicken Strip dunked in Nuclear Sauce - Chicken Wings Near Me - Canton, Georgia

my order of French fries had seven (7) fries in it. literally. I go there because my kids like it but this place is just a trash operation with trash food. No more... I don't care if the kids will be disappointed. read more

This was the worst dirty place ever. Our food was cold. The help didn't care. I called wrote headquarters and they told me to go back so they can make it right. I sent a response to get the process and they never responded!! HORRIBLE EXPERIENCE read more

This location doesn't even deserve 1 star. Worst ran Zaxby's I've ever been to. Dirty, alway out of stuff hours before closing. Never have sweet tea. Never put sauce with order. Stephanie deserves a promotion she was the only person that cared about the customers. read more

This is not something I want to be writing, but unfortunately it is necessary. I have come to learn that the blue zalad has been discontinued, and I will not rest until someone in charge gives me an explanation. Myself and agent hotch agree that this is the best fast food salad out there, and now it's gone. I will no longer be supporting Zaxby's in any way. Wheels up in 30. BRING BACK THE BLUE ZALAD. read more

one of the worst Zaxby's in georgia. will either give you the wrong order or will just mess up the original order read more

Zaxbys - Kickin Chicken - Chicken Wings Near Me - Canton, Georgia

We go to Zaxby's at least 3 times a week. Tonight we went through the drive thru at the Holly Springs location and ordered three meals. I ordered a grilled chicken sandwich. When I bit into it, all I could taste is a burnt chicken flavor. It was horrible. My husband tasted a bite and said the same thing. I ended up going in the kitchen and fixing me something else for dinner. That was $7 thrown away! read more

Zaxbys - Bun even has the charred marks from the burnt chicken. - Chicken Wings Near Me - Canton, Georgia

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I love zaxby's I want to own zaxby's I love there wings and there chicken tenders and fries and salads and the bread.

have been in line for 15 minutes. place is insanely slow inside and through the drive though

Cobb salad is very good, and generally speaking I'm not a big salad eater. I do recommend zaxby's but can say one time I only got one dressing package and another time they forgot the boiled egg. Oh well. Still a very good salad. read more

This is the only Zaxby's I've ever eaten at, and boy was it a disappointment. They don't have of these in the northeast, and I'm always excited to try new fast food chains. The tenders were dry, and the wings were soggy and I specifically asked for them to be crisp. Maybe I caught them on an off day, or maybe it's just not good regularly. read more

Just stopped in for a Zalad on the way to Atlanta. When we went to the counter to pick up order we learned they were out of forks. First if all, what??? Secondly tell me at the time I am placing my order so I could choose to eat it with a spoon or order a sandwich. Ridiculous! All of their ads right now about a great Salad back in the menu. Keep some Forks on hand! As we left a lady sat down in the booth next to us with her Salad and spoon, in the 20min it took us to spoon ours in, I think someone could have go to the store and bought utensils. read more

Ordered salads- one would think there is salad dressing that goes with salads. When I got home and realized there was no salad dressing, had to leave and go get dressing from the store. Lettuce looks like it's going bad- tasted like is was bad, so I ate the chicken and bread. What a disappointment. Guess I will take my business to the next exit Zaxby's read more

I love Zaxbys. I come here all the time for lunch but every time I order extra fries I always get a regular portion of fries. What also disappoints me is the portion size of the fried pickles compared to other locations. If you order the fried pickles or cheddar bites you will get half the amount here compared to other Zaxby's locations. read more

I thought no place could be slower than the Riverstone Popeye's. Wrong. This place wins! Congrats on this dubious honor.

This place is so good. Idk why y'all expect 5 star customer service at a fast food chain.

We stopped eating at the Towne Lake location due to maggots and roaches last summer. We usually like Zaxbys but not at that price. So we tried this location. While eating roaches crawled from under our table and proceeded to the table next to us. I alerted the elderly man who got up and moved. I alerted the manager and demanded our money back. We discarded the food and the employee asked if anything was wrong with it??!! I explained that I'm not going to continue to eat with roaches and where there is some there is more. read more

Zaxbys - Roaches crawling on the floor from under our table to the table next to us. I reported to management and demanded refund on May 31st 2018. - Chicken Wings Near Me - Canton, Georgia

Bathrooms smelled disgusting. Told staff about no soap in men's bathroom and they got pissed because they told the managers but managers didn't do anything about it. Went before and after eating and still no soap. Especially during Covid, this restaurant needs to up their cleaning procedures. I've never smelled the amount of ass in these bathrooms before. It smells like someone took a shit on the floor and left it. Definitely not coming back. read more

The food at this location is good IF you can get it the right way. I've picked up food from here a lot, and every stinkin time they make my salad wrong. EVERY. STINKIN. TIME. Is there not a menu in the back that they can follow when preparing food? I'm not sure why I keep going back. Maybe I'm hoping deep down inside that they'll finally get my salad right. They probably won't. read more

This Zaxby's really sucks. I ordered at the drive thru, and was asked to pull around so they could make two sandwiches..I parked in a parking spot by the front door, waited for 10 minutes, and then went inside to get the food myself...Waited another 10 minutes inside before getting the food. The customer service was just as worthless as both of the sandwiches. I generally like Zaxby's, but this location is a joke. read more

Zaxbys - Zaxville Hot Sandwich - gross - Chicken Wings Near Me - Canton, Georgia

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Terrible customer service. Staff didn't care about customer experience. Store very dirty, food was cold.

Zaxby's is a great place to get a meal. I prefer Zaxby's to the other chicken places. They are also pretty consistent. There are three Zaxby's in Canton, which seems excessive, but that also seems to help keep lines down. read more

the most incompetent fucking place I've ever spent money at. never going here again the Zaxbys off exit 19 is WAY better. asked for grilled for crispy, forgot my salad dressing, forgot my extra zax sauce, forgot my sons meal, the list goes on and on. read more

Waited over 25 minutes for 2 entrees. Staff were rude when we enquired about our food and when we finally received our food.

This was a very good licnh as it provided more than i wanted and really really good and juicy the drinks have veracity which is good

First, when I came to the location through the drive thru, we waited in the line for about 10 minutes before they handed us our food. Then, when we received our food, it was cold and the fries were a sparsely seasoned. I haven't been to this location in a while and now I remember why. You're better off taking a trip to the better one off of exit 19. read more

This location is the worst. They never can get a carry out order night. Now I will start driving to the other location even though it is farther from work. At least they are right. read more

This place is a disaster. I couldn't give zero stars. It took over a half hour to get a salad to go, for an elderly friend in the hospital. She really wanted the Asian salad and specifically the egg roll, her favorite. Today at about 12:45 the drive thru was so backed up, I gave up that after I was in the same spot for at least 10min. I went inside. There was only 4 in front of me & took forever to place my order. Only one person was at the register, but she was just too busy picking up orders & calling numbers to take new orders. I saw that basically with all orders, the customer asked for dipping sauce. The only bins with sauces & drink carriers were at the other end of the serving area near the drive thru window, therefore she had to walk all the way across and back, making it more than twice as long to distribute the orders. Gosh, I have a good idea! Put those items up front near the registers!!!! Of course, I was late with my hospital delivery. But the ABSOLUTE WORST thing was when I got the salad to the hospital, there was cold toast and NO EGG ROLL. AWFUL! AWFUL! AWFUL‼ read more

Every time I go to the drive thru I get treated like a dirt farmer due to just getting off work and having a little dirt under my nails had a rude cashier throw my change into my hand just to not "touch me" let me tell you I clear more than this little 7 dollar an hour penny counter and to be treated like trash for being a little dirty is unjust and forget getting the right order wanted a salad? Forget about getting dressing to go with it. Want none out wings.... Well you are getting the bone. I really see this place being boarded up in the next year or so. read more

Well. We waited in the drive thru. That is we were trapped in the drive thru from 8:34 pm until 8:55. The reason was they had a large order. I'm glad my step daughter checked our order. One item was left out. When we finally arrived home. The food was awful!!!! read more

Zaxbys - Chicken Wings Near Me - Canton, Georgia

This is consistently the worst Zaxby's I've ever visited. Called ahead for 40 tenders to be ready at noon. 12:22 and still waiting. What is the point of calling ahead?? read more

Great food, and the customer service is always enjoyable. I have been ordering from Zaxby's of Riverstone for years and it has remained my favorite. read more

On August 14th, we tried to go to Zaxby's for lunch, but the employees were waiting outside to be let in. It was after the time posted for opening, so we went somewhere else. On August 21st, we decided to try again. We got in the drive thru window line (3 cars in front of us), placed our order immediately. We did not move for 20 minutes, then we moved up 2 cars and waited another 10 minutes for our turn. The young lady at the drive thru dropped our debit card and we had to try and get, when we got home I had 2 receipts in with our meal. We ordered 2 house salads with fried chicken to go and that is all. No reason was given for the long wait. Will never go back to that Zaxby's again.. read more

I'm not one to just only give bad reviews, I would give a good one if my experience was good but I have a digestive problem and I was told they wouldn't help me with my needs. I asked for a grilled chicken sandwich plain with no bun. I can't digest bread or things like that. Anyways, they wouldn't give it to me and if I wanted to get a sandwich that way it was going to be more money. That makes no sense to me. So needless to say because they have no costumer service and will not help their costumers I will not be going back there. read more