I am not sure why people are complaining about this McDonalds. Ice cream machine has worked every time, workers are always extremely polite, but it could be cleaner. Fair portions and quick drive through. Fries are always hot and drinks always cold. read more

this restaurant is not open during its advertised hours. the restaurant closes early and "only takes DoorDash orders." The listed hours are not the true operating hours! read more

Fries ice cold burger cold and made wrong my first and last time at this location I had to throw everything away because I didn't feel like driving back there 0 out of 10 read more

Fast food, friendly service, ha what a joke! I walked in and although it's not busy there's a line of people waiting to order with no one behind the counter. Back in the back there's some kind of loud argument going on. There's a full solid divider between the customer area and the kitchen area. To be honest it reminds me of a cheap motel with hookers walking the halls. Yes I know what that looks like. I did the same thing there that I did here, I left. Too bad this is a very nice area in general. read more

The Filet of Fish has gotten so small it's the size of a postage stamp. The fish that was pollock tastes like something else, not Pollock! Even the Tartar sauce tastes different. So disappointed in McDonalds... read more

Would leave negative stars if able. We basically have given up on McDonalds because THIS location has been so bad. It has been months since we've gone. Today we were doing some home projects and cooking dinner was not an option. My wife suggested McDonalds, so I hopped in the car and went. Was looking optimistic as only 1 car at window and 1 truck at speaker, 25 minutes later the truck moved up to the window. My turn, 10 piece nugget with coke, spicy chicken sandwich cheese and kechuo only, double Quarter ponder meal. Waited another 10 minutes for truck to get food while no one ever showed up at pay window. I went to pickup window and the girl was very nice and attentive asked for drink holder, ketchup, dipping sauces, and napkin. she was very respectful and professional. The food arrived with a total onsite time of around 40 minutes. At home we discovered the chicken sandwich was DRENCHED in some kind of orange sauce. The double quarter pounder was a single quarter pounder and covered in Mayonnaise of all thing. I don't recall mayonnaise ever being on a quarter pounder befoRe and the icing on the cake is the single patty was raw. Going to this location is the definition of insanit. DOING THE SAME THING AND EXPECTING A DIFFERENT OUTCOME. $28 down the toilet. The girl at the window (green hair)was good she should be promoted to manager because whoever was running the place tonight is straight incompetent. Dah dah dah dah Da ... I'm hating it!!! read more

McDonald's - Unfortunately I ate a lot of it because the room was dark hope I don't get McWorms or a McVirus - Fast Food Near Me - Brandon, Mississippi

The worst McDonald's in the area. My wife always sends me to other McDonald's that are farther away. They consistently get your order wrong and are out of something. (Ice cream machine down everyday) Food is not made as advertised. Today was no different. I ordered a sausage McGriddle on the app for pick up in the drive thru. Got there and the line is not moving. Staff working the drive thru never said anything so I drove to the window. It's 10:00a.m. and the lady working the drive thru told me the only thing they had were sausage biscuits and McGriddles! Wow!!!!! NEVER FAILS!!!! Breakfast ends at 10:30, I think they just didn't want to make anything else! District Manager, Owners this can't be the level of service / competence you want or expect! I know the McDonald's corporate offices would shut this place down if they were to see its operation for just one week! I gave one star only because I had to! read more

Y'all were super slow, out of smoothies and milkshakes--0 stars if that was an option.

Service is a joke here. Sat in line for 25 min at the speaker waiting for someone to take my order, just to pull off with nothing but wasting my time read more

Terrible service when you tell them they didn't give you all your order try to tell them what you are missing and they just walk away. don't go to this McDonald's. just terrible all around read more

There is just no way on God's green earth that it takes 45 minutes to make a biscuit.

Took a person, and manager over 5 minutes to take and correct an order for a Happy Meal and it was still wrong. Not one of the people, cashier, person who gave me the food and the one who corrected the order when I went in said a word and never said I'm sorry. What happened to customer service??? read more

Leave zero stars if possible. The drive through moves at a snails pace. Ordering inside the building moves at the same pace of a snail. Prices too high. $11.49 A large Diet Coke, Mc double, double cheeseburger, large fry. The sandwiches were tiny, the amount of meat appeared to be the same as from a single burger 20 years ago. Food was cold. All in all a bad experience. read more

McDonald's - Fry package after eating some. - Fast Food Near Me - Brandon, Mississippi

dat in the drive through for 12 whole minutes and finally got answered at 10:31 just to say i can't use my points and order breakfast. ignored me at the mic and when i pulled away nobody was even at the windows that they were serving. so yes i was ignored just so they didn't have to take another breakfast order. worst mcdonald's ever read more

The food was horrible my burger had mold on it, probably because it was so moist and dark in the kitchen. When I looked back the server's tone shifted very quickly shoving my food at me and telling me to get out before management says something. The whole visit was creepy and horrible never eating here again. read more

Those fucking idiots forgot to give me my sweet and sour sauce, no one in there right mind eats mcsdonals chicken nuggets without sweet and sour sauce or that shit is ass. Get your shit together McDonald's read more

Manager was completely rude and disrespectful. Demonstrated awful customer service and should absolutely not be representing this business in any way. Will not be back to this location read more

This store is terrible, I stopped by there today on my way to work to get myself & my co-workers food & frappes. The employees were just RUDE, had attitudes BAD. Got to the window to get my items, I asked the WOMEN a simple question, and she bout bit my head off. They need new employees BAD. Never again. Don't even deserve a ONE STAR. read more

I've had my issues with this McDonalds, but this morning was different. The supervisor spoke as I was ordering from the display. She asked if I needed any help, which I did. She helped me with my issue. I later overheard her tell an employee on the phone not to speed. I appreciate her concern for her employees and saw leadership. The food came out in a timely manner and was good. read more

Worst McDonald's I have ever experienced. I live right up the road on the Rez and sometimes I just don't feel like cooking so I doordash something "quick" throughout all of my time living here I have tried this place twice. The first time I ordered me a meal, my wife a meal, and my daughter a happy meal. They completely left out my wife's entire order. The second time they sent my entire out with the wrong doordash person, and told my doordash person to call us and cancel because they refused to remake it and send it to me. read more

While I rarely eat fast food, McDonald's was the most convenient option for a belay on the go. This McDonald's is by far one the worst. The few times I've been through the drive through, I've pulled off to find my order is wrong. The food quality is also not consistent. The biscuit this morning was almost burnt and was extremely dry. You can forget getting a napkin. I'm glad I keep extra in the car. read more

McDonald's - While the photo of this biscuit looks great, it was actually overcooked and dry to the point it was almost burned. - Fast Food Near Me - Brandon, Mississippi

I haven't eaten at McDonalds in several years. Due to the recent Big Mac commercials I decided to try out the McDonald's drivethru on spillway road. Unfortunately, I had not missed anything and I will not go back. The Big Mac was atrocious the center bread slice was old and stale tasting the meat patties cold and dry. The only decent tasting tidbit was the secret sauce on the lettuce shreds. The fries were cold and stale. The kids meal hamburger with ketchup and pickle only - in addition to the ketchup and pickle it contained onions and cheese. The Cole, sprite, and Dr Pepper were flat. In order to save on costs not only do you have to ask for condiments you must ask for napkins. I guess we were lucky to get straws with out asking. The order taking Person and window server were cordial and professional. read more

The slowest, most unorganized, most "don't give a care" McDonalds in the area. Sometimes I forget this and mobile order here. I regret it every time. read more

This is probably the absolute worst McDonalds I have ever been to. Every single time I go I have some kind of issue. Either my order is wrong, I get someone else's order, the food is cold or they forget to give me the condiments i request or even a straw for soda. Last time they forgot to put cream in my coffee, even though it was on the receipt. In addition I would say 50% of the time I go thru the drive-tru I am asked to pull aside because my order is not ready. The inside of the restaurant is filthy and smells and the bathrooms are disgusting. There are bugs flying around the soda machines and the Ice had black stuff in it. When I say someone i get a nasty attitude and staff seems like they could care less. I will NEVER go this McDonalds again. I'd rather drive 15 minutes away to a different location. read more

worst mcdonalds EVER !!! service is terrible & food isn't worth a damn dime !!! I'm over all done spending my hard earned money at alllll McDonald's & mean that ! never again ! lost customer read more

Went to this location yesterday for dinner will NOT be back....First off asked for a mango smoothie machine was supposedly down. Ordered Big Mac with no lettuce or pickle add extra onions and ketchup was handed the wrong order! Asked repeatedly for my receipt had to wait until after I got the food to get it...Asked to speak to the manager and that never happened...while waiting on my food I noticed the only thing clean about that store was the manager in his nice clean suit but I don't think you are supposed to have a beard that is not covered in a kitchen environment...btw never could figure out what the white solution in the coffee carafe sitting on the floor with 2 lines running through it was... read more

I wish it were possible to give this less than one star... just like I wish this location could get an order correct without an attitude... employees don't wash their hands coming out of the bathroom, floors and drink station is disgusting. Coffee and ice cream machines are ALWAYS broken. This has always been a problem for at least three years that I've occasionally stopped at. This location would actually provide better service if it were shut down. read more

This place is actually the WORST! I've been here 3 times since moving to Brandon and my order had been wrong. Every. Single. Time. I ordered a hot fudge sundae..they didn't put any fudge on it. Few weeks later, decided to treat my husband and I to some milkshakes and fries. The fries were cold and soggy and the milkshakes were wrong. I ordered two strawberry shakes. I received vanilla. I stuck my straw in and tasted it. Vanilla. Told this to her and she said I was wrong..argued with me about letting the machine run to allow the ice cream and the strawberry sauce to mix. She finally did what I said and lo and behold, a freaking strawberry milkshake. The people that work here are absolutely incompetent and corporate should come in and clean house. Start over with new employees. read more

I had to literally call the McDonald's phone to get help at the counter!!!! 3 people walked by me and ignored me. Absolutely horrible customer service read more

This is the worst McDonald's ever and should be shut down. I have to go every morning for my elderly mother who always has to have her McDonald's sausage biscuit for breakfast. Every morning I sit 30+ minutes in a drive thru line that has just had a few cars in it. When I finally get up to order, I am either ignored for up to 10 minutes or told to wait a second which turns into 3-5 minutes. McDonald's is supposed to be fast food. I know there is a staffing shortage, but this is a reflection on poor overall management and ownership of this franchise. read more

I am having a really hard time getting past the film of god knows what that seems to cover every table and chair. If I weren't so easily controlled by the tiny people in my life I would have turned and walked out. Filthy, just disgusting. read more

Food is the standard McD menu. The service inside tends to be slow. The selling point for me is the large play area for the little ones. read more

McDonald's - Play area - Fast Food Near Me - Brandon, Mississippi

Very dirty inside and smells dirty as well. Floor is very nasty, I am scared to touch anything. The woman that took my order could not even wait to finish taking my order before she was trying to get away from the counter to go to the "baffroom"! read more

McDonald's - the floor of a public restroom - Fast Food Near Me - Brandon, Mississippi

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Order 4 sausage biscuits, 4 breakfast burritos, 5 hash browns, 3 chocolate milks and 2 orange juice. Out of orange juice so I got cokes instead. Get home and no biscuits. Ugh! Go back and lines longer. Wait is longer. Girl in window 1 says pull up to window 2. Window 2 has no idea why I'm there. Wait another 5-10 minutes for sausage to cook. Finally get the biscuits. Had to ask for jelly. No apologies, didn't ask if I needed anything else. Oh and did I mention they were pouring orange juice while I waited on the biscuits??? read more

Everything was hot good and fast today! The place was clean and the food was a great value. This experience was much better than many experiences we have had in the past here. read more

this McDonald's in particular has the worst chicken nuggets. They are a very poor quality. The people there are not friendly and the place is dirty. The kids play area is not clean either. I avoid this McDonalds all together. read more

Very rarely do I go to McDonald's and it's usually because of the poor food or poor customer service. Now I can add unsafe conditions. This is a photo of a hole in the wall in the kids play area. It's exposed insulation. Isn't that a health hazard? read more

McDonald's - a hole in the wall - Fast Food Near Me - Brandon, Mississippi

I really hate that this is the closest McDonalds. The service is TERRIBLE!!! and usually get the order wrong. Automation can't get to this location quick enough. read more

I've eaten here several times and finally decided I was risking my life, so I won't be going back. If for some reason you do decide to eat here you absolutely MUST thoroughly inspect your food. I am amazed this place hasn't been shut down. One time I ordered the fish-filet, opened it up, got ready to take a bite and there was a layer of grit and dirt on the bun and fish. Apparently they drop completed food on the floor and have no problem with serving it. I'm just glad I was in a lighted area and saw it. Yes, I complained and they made it right, but this should have never happened. Another time I was inside waiting in line for my food and a drive through customer came inside extremely upset with a chicken sandwich that was burned to death. It looked like it had been deep fried for 45 minutes. This McDonalds scares me. read more

I love getting me some fresh McD's! It is the best fast food chain I have ever witnessed! When ever my eyes see that big M of McDonalds my stomach burst in happiness. Whenever I'm in a bad mood my McDon Dons fixes it. The workers there know me by name and are always there to help. Whenever I need a sauce, napkins, or etc.. they get it to me with a smile on their face. McDonalds has a wonderful dining area that is very luxurious and has very wonderful signs such as the Delicious Burger sign that brightens my day. So, whenever your tummy starts to rumble, roll on into the McDonalds and get you a number 1 and it will all be great! Make sure to thank the employees for their wonderful service and their joyful helpfulness. The chicken nuggets were cooke to the perfect taste and the fries were wonderful. read more