7 brew is one of favorite coffee spots!! I've tried many locations and this is no different! I love…read morethat you can make up your own coffee! You try as many different variations! I love it. Sevice is always amazing! The workers are always polite, cheerful and helpful! Ambiance: it's a drive through coffee spot! You can't beat it!

My first time there with my best friend and we had no idea what to order, so we asked the employee…read morewhat she recommended for us to try. The atmosphere was so welcoming and chill from the moment we walked in, and it really made the experience even better. Once we told her we wanted a frappe, she definitely hooked us up! We ended up getting the chocolate covered strawberry frappe, and when I say she hooked us up, she HOOKED us up We honestly thought we wouldn't like it, but it was off the chain, seriously the bomb! Between the great vibes, amazing customer service, and that frappe, we'll definitely be back. Thank you so much!

One of my absolute favorite coffee places!! The baristas are super knowledgeable, helpful, and…read morefriendly; the coffees are delicious and fresh. Wonderful choice of flavors available as well! It's drive through only and the lines can be long but things move quickly, so don't let that deter you!

Tried Mocha Mugs for the first time! The coffee is delicious. I can taste the fresh ground coffee…read morebeans. The wait in line can be a little long so keep that in mind when going. But once you order it doesn't take them too long to make. I will be back!

Loaded tea's are fantastic and the Staff go above and beyond for their customers, even in the…read morepouring rain! We go there a few times a week and they are always happy to see us. The teas are great and the service is even better. Today we stopped to get teas and it was pouring down raining. Josie offered to help me to the car because we had gotten 4 teas and I didn't quite have enough hands. She walked into the pouring rain and got soaked helping me get to my car! Thank you so much Jitterz and Josie!

From the owner: We serve the best Loaded Teas and Meal Replacement Shakes around. We strive to make our customers…read moreto feel like family and have an easy going environment. We don't let anyone live dissatisfied.

Great caramel frappe, tastes like Macdonalds caramel frappe, and donuts are great too.read more

Have been here 20+ times and the coffee is great. I recommend jalapeño kolachie for breakfast - so…read moregood. Very cute nice study spot also.

Finally! Glad to finally be getting around to writing this review. I visited Jackson, MS back in…read moreSeptember. I am a Californian! Going to Mississippi was no easy task. One of my main concerns aside from the humidity and being the South was the quality of their coffee. Coming from a place like San Francisco where coffee is essentially at every corner whether it be a Peets Coffee, Blue Bottle or a Mom and Pops coffee places I am a fan of coffee and I am a snob about it! My first day in Mississippi I spent most of my time looking for coffee, the humidity did not phase me! I needed my fix! At the hotel that I was staying one of the workers recommend I tried Cups. I went to Cups and just the atmosphere shocked me. I felt like I was back in my beautiful cold and foggy San Francisco. When I got to the register I asked the Barista what he recommended and he recommended a Blondie! Blondie was a great coffee, even though I am not a huge Caramel fan, but I thought would give it a try. For the five days that I was in Jackson I went to Cups twice a day. Quinton (I believe this is how you spell his name) was such an amazing barista, but was also really helpful in giving me an insight of Mississippi. Really enjoyed speaking with him. I doubt I will be back to Cups since I don't have any plans to visit MS anytime soon, but for those of us who are coffee lovers and are in MS I highly recommend you give Cups a try! :)

I understand wanting to defend your employee, but your response completely missed the actual issue…read more My frustration was never about the employee's age -- it was about how the situation was handled and the lack of basic customer service afterward. If an employee is old enough to work customer service and represent your business, then they should either be properly trained to resolve simple issues or have management available to step in and make it right. That responsibility falls on the business, not the customer. I paid for my drink, left a tip, and politely asked for it to be remade because it was watery and not made correctly. Refusing to remake it over "wasting product" was disappointing on its own, but the defensive response afterward made the experience worse. Especially considering another Cups location confirmed the drink should have been remade without hesitation. After supporting Cups for over 10 years, I expected a little more accountability and professionalism instead of excuses. Unfortunately, your response only reinforced why I left the review in the first place.

Great tea. They have very unique teas. Highly recommended, the staff is friendly as well.read more

Upon approaching this coffee shop, I was pleasantly surprised to see plenty of parking spaces in…read morethe rear of the building in addition to available parking along the street. I also saw covered outdoor seating. In fact, there were multiple options for seating. I especially admired the design-flow which allowed the customer line to be separated from the seating areas so that the customers don't have to be in the way of those that are seated. The shop is bright and bright the element of outdoors into the interior in a subtle way with its plants and large windows. I'm such a sucker for pleasant greetings and warm hospitality! "You had me at 'Hello! How are you?'" The world could certainly use more kindness and genuine southern hospitality. Now, here's what really wowed the coffee enthusiast/hobbyist in me! Espresso shots were being pulled meticulously with attention to detail, including the use of a scale, which provides for consistency! The flavorings/syrups were not pumped haphazardly from the familiar brand-name syrup bottles. Rather, for my latte, an in-house syrup was carefully measured for the perfect taste! My delicious, honey-cinnamon latte was made with care, attention to detail, quality ingredients, and finesse! Loved it! If I'm ever in Jackson, this will definitely be my go-to spot!

I travel quite a bit and always make it a point to seek out local, mom-and-pop coffee shops…read morewherever I go. During a recent trip, I stumbled across this place while needing some coffee for the road, and I'm glad I did. The moment I walked in, I could tell this wasn't just another coffee shop. The atmosphere felt different--warm, welcoming, and genuine. The staff was incredibly personable and made me feel right at home. It wasn't until after I had ordered and was waiting for my drink that I realized this is a faith-based company. As a man of faith myself, that immediately explained the feeling I had when I walked through the door. While waiting, I took some time to look around and was impressed by the apparel and merchandise they offer. You can tell there's purpose and heart behind what they're building. Then came the moment of truth--the first sip. As every coffee lover knows, it can either be greatness or disappointment. Thankfully, this was greatness. My cortado was exceptionally well-balanced and hit all the right notes. My friend ordered an Americano and was equally impressed. Needless to say, this place has earned a permanent pin on my map of coffee shops to revisit. Great people, great atmosphere, and great coffee. I'll definitely be back.

I have to update each time I try something new. I got the three egg omelette today with sausage…read more Words cannot describe how fabulous this omelette is. Now to be clear, this is not fast food. I did wait 5 to 7 minutes to get a piping hot freshly made omelette. It was incredible. Per the usual, I did not take a picture before I ate a few bites.

I love a good local coffee shop, and Mocha Mugs is no exception. During the pandemic, I especially…read moreappreciated they were drive through only by design. Their regular menu is FUN and filled with creative drinks. And the seasonal menu is unique, matching the time of year and local events. Also very reasonably priced - we got 5 fancy drinks for $22! The staff is friendly, prompt, and knowledgeable. We will be back!

I ordered a frappe with 3 extra shots of espresso because they only put one espresso in it…read more Normally when having 4 shots of espresso I can feel the caffeine buzz, as you should, especially if you do not drink coffees regularly. An hour after drinking this drink I can barely keep my eyes open which makes me think I was charged for 3 extra shots but they did not add them to my drink. Drink did taste good..

Absolutely love the service, atmosphere and the delicious drinks to go with it. I love patronizing…read morethis business.

Stopped in while passing through town. The only downfall is that I don't live nearby to visit more…read moreoften. Thanks Bonnie Sue!!

we stopped in today for a brief meeting and an afternoon boost of caffeine. coffee and soda was…read moreprepared exactly as ordered by friendly counter staff. the sofas, tables and relaxed atmosphere made this location the perfect go to!

Great vibe in here and nice layout to sit and hangout. This is a good place and the servers were…read morenice too. I ordered the black mild coffee and a raspberry muffin. Both were yummy.