Tried Mocha Mugs for the first time! The coffee is delicious. I can taste the fresh ground coffee…read morebeans. The wait in line can be a little long so keep that in mind when going. But once you order it doesn't take them too long to make. I will be back!

One of my absolute favorite coffee places!! The baristas are super knowledgeable, helpful, and…read morefriendly; the coffees are delicious and fresh. Wonderful choice of flavors available as well! It's drive through only and the lines can be long but things move quickly, so don't let that deter you!

Loaded tea's are fantastic and the Staff go above and beyond for their customers, even in the…read morepouring rain! We go there a few times a week and they are always happy to see us. The teas are great and the service is even better. Today we stopped to get teas and it was pouring down raining. Josie offered to help me to the car because we had gotten 4 teas and I didn't quite have enough hands. She walked into the pouring rain and got soaked helping me get to my car! Thank you so much Jitterz and Josie!

From the owner: We serve the best Loaded Teas and Meal Replacement Shakes around. We strive to make our customers…read moreto feel like family and have an easy going environment. We don't let anyone live dissatisfied.

Great caramel frappe, tastes like Macdonalds caramel frappe, and donuts are great too.read more

Have been here 20+ times and the coffee is great. I recommend jalapeño kolachie for breakfast - so…read moregood. Very cute nice study spot also.

I understand wanting to defend your employee, but your response completely missed the actual issue…read more My frustration was never about the employee's age -- it was about how the situation was handled and the lack of basic customer service afterward. If an employee is old enough to work customer service and represent your business, then they should either be properly trained to resolve simple issues or have management available to step in and make it right. That responsibility falls on the business, not the customer. I paid for my drink, left a tip, and politely asked for it to be remade because it was watery and not made correctly. Refusing to remake it over "wasting product" was disappointing on its own, but the defensive response afterward made the experience worse. Especially considering another Cups location confirmed the drink should have been remade without hesitation. After supporting Cups for over 10 years, I expected a little more accountability and professionalism instead of excuses. Unfortunately, your response only reinforced why I left the review in the first place.

Tea was great, although overpriced Service friendly…read more Ambiance shi%%y because ppl are allowed to use their electronic devices to intimidate others. Just about confirmed in video. Complicity of staff & others is shameful.

Another banger tour coffee spot, exotic anaerobic n cofermented beans. Espresso hits. They take…read morecare in their craft, lovely atmosphere vibe and workers. Slayer espresso machine excellent sign. Put it on the list

Upon approaching this coffee shop, I was pleasantly surprised to see plenty of parking spaces in…read morethe rear of the building in addition to available parking along the street. I also saw covered outdoor seating. In fact, there were multiple options for seating. I especially admired the design-flow which allowed the customer line to be separated from the seating areas so that the customers don't have to be in the way of those that are seated. The shop is bright and bright the element of outdoors into the interior in a subtle way with its plants and large windows. I'm such a sucker for pleasant greetings and warm hospitality! "You had me at 'Hello! How are you?'" The world could certainly use more kindness and genuine southern hospitality. Now, here's what really wowed the coffee enthusiast/hobbyist in me! Espresso shots were being pulled meticulously with attention to detail, including the use of a scale, which provides for consistency! The flavorings/syrups were not pumped haphazardly from the familiar brand-name syrup bottles. Rather, for my latte, an in-house syrup was carefully measured for the perfect taste! My delicious, honey-cinnamon latte was made with care, attention to detail, quality ingredients, and finesse! Loved it! If I'm ever in Jackson, this will definitely be my go-to spot!

I travel quite a bit and always make it a point to seek out local, mom-and-pop coffee shops…read morewherever I go. During a recent trip, I stumbled across this place while needing some coffee for the road, and I'm glad I did. The moment I walked in, I could tell this wasn't just another coffee shop. The atmosphere felt different--warm, welcoming, and genuine. The staff was incredibly personable and made me feel right at home. It wasn't until after I had ordered and was waiting for my drink that I realized this is a faith-based company. As a man of faith myself, that immediately explained the feeling I had when I walked through the door. While waiting, I took some time to look around and was impressed by the apparel and merchandise they offer. You can tell there's purpose and heart behind what they're building. Then came the moment of truth--the first sip. As every coffee lover knows, it can either be greatness or disappointment. Thankfully, this was greatness. My cortado was exceptionally well-balanced and hit all the right notes. My friend ordered an Americano and was equally impressed. Needless to say, this place has earned a permanent pin on my map of coffee shops to revisit. Great people, great atmosphere, and great coffee. I'll definitely be back.

I have to update each time I try something new. I got the three egg omelette today with sausage…read more Words cannot describe how fabulous this omelette is. Now to be clear, this is not fast food. I did wait 5 to 7 minutes to get a piping hot freshly made omelette. It was incredible. Per the usual, I did not take a picture before I ate a few bites.

I ordered a frappe with 3 extra shots of espresso because they only put one espresso in it…read more Normally when having 4 shots of espresso I can feel the caffeine buzz, as you should, especially if you do not drink coffees regularly. An hour after drinking this drink I can barely keep my eyes open which makes me think I was charged for 3 extra shots but they did not add them to my drink. Drink did taste good..

My husband and I attempted to stop here for coffee this morning. I love trying local coffee shops…read morewhen I'm traveling, so I was excited to try this place as it was close to our hotel. We pulled up to the window and just waited. And then waited some more. What was the employee doing while we waited...playing on her cell phone. The real kicker was another car pulled up to the other window and she immediately put down her phone and went over to help them. So disappointing. Cant speak on the coffee because we left to go to another establishment, but the service 0/10. B

Honey, if you are looking for a hug in a cup go to Bonnie Sue's…read more This was an amazing coffee spot filled with faith and love of coffee. The chocolate chip scone was like a delightful cloud. I asked for their most popular drink which was a mocha. Truly a hug in a mug.

friendly service and great coffee! Tried the cinnamon bun coffee and was really good.read more