Placed a curbside order intentionally due to time saving and walking limitations. Waited in…read morecurbside line for 20minutes only to be told that my order was not on delivery tray. Had to park and walk in in order to be told my order had been " bumped". This Chick fil A needs to get it together

What a cluster! I use to work in this Mall in the 90s, this place hasn't been updated since then. I…read moreordered a tray, and half gallon of lemonade on line, several hours before picking it up. I wanted to add a salad and they don't have a salad prep person, no salads available. It took 25 minutes to pick up the order. Not even controlled chaos just total chaos. I guess when you're the only one in town, customer service doesn't enter into your business model.

Tony Vanoy and I had Lunch at Lynn's Drive-In in Bluwell WV outside of Bluefield WV the food was…read moreokay. I am not bragging! Lisa Diane Boyce-Vanoy

Unique and Delicious, Wishing they had more Locations,…read moreFoot long hot dogs Burgers and treats

Not too bad, but nothing to rave about. I felt the value was lacking, but the burger was at least…read morelarge and decently seasoned. Wasn't very busy when we went. I'm not sure there's enough here to draw me back solo, but I wouldn't object to being a guest of someone's again. I hope they continue to work on offering some more affordable meal deals in the future.

Really great service, big portions and awesome deserts. Really good value for the amount of food…read moreyou get. We tried three different dishes and everyone was very full and happy! The service was very fast and attentive as well. Will definitely come back, it's great for a big family meal.

Very clean, nice salesman and good service. Value meal…read moreincludes drink, waffle fries and chicken sandwich

Update #3 yesterday I got a phone call from another administrator and he wanted to hear again what…read morehappened, because they want to make changes and address this issues. Wow I was impressed and this is the Chick-fil-A treatment that I excepted. By the way the gentleman name is Dennis and he also agreed that he was the best ever. We need more of this so make the call and take the name note to self. This is why I'm going from a 1 start to 4. Update: Today I called and I wish I had taken the name of the manager that answered me. She was very apologetic and told me that she was going to check in this matter and that the gentleman is the sweetest person ever. I'm going to call back and get his name because as kind and nice as she was to me I want to be to him. I hope that the manager at that time can learn from this experience and treat customers better. If I could give this place a zero I would! The the only person that deserves it, is the older man working cleaning around being so kind and trying to make me not feel upset for being ignored. I arrived 5 minutes before they started lunch and placed my order in the app. The first thing that I asked the worked that is outside checking you in or taking orders was am I ok or do I need to cancel and order lunch and she said you are fine, the order went through and do you need to add anything else and i said no thanks. The line was long and they are super super slow. We have been in line for 10 minutes and only two cars have moved when my app notification says pull around your order is ready. We were confused as we have like 7 cars in front of us not even moving. We were traveling so we don't know how this place works. You need training from our people here at a chick fil A . We go around and I go inside and asked for my order to an employee and explain I came from the drive thru, he goes and ask and comes back with nada nothing. I tell him that I got a notification, one of their manager I imagine in gray comes and asks me and tells me that I ordered during breakfast and the app cancels and leaves me there without even offering to help or an option. I called her back as I have a notification and she says did you order with the worker up front and after I said yes she said I don't think so. At this point I'm frustrated it's our second day driving back home after a great vacation and drive and this lady just ruined my day. I want to give a shout out to the decent older man that works there and try so hard to make things better by saying maybe there is going to be an accident and this is why you are being late (bless his heart) he was so sweet. I go to the car to get my phone and show to the manager or whoever gray tshirt was and when I come back she has my order and not even an apology. I will bookmark this one to never stop here again and now I know why your reviews are so bad! We wasted 30 minutes in this stop and a stupid argument not needed. Worst Chick-fil-A ever. The store was cleaned also thanks to that gentleman.

In Love's Travel Center. The area was clean. The staff was friendly. We ordered the fish…read moresandwiches, which were a nice size. They came quickly and were good. We got our own drinks at the drink station. Bathrooms were clean.

Wasn't too bad. I needed a quick bite before hitting the road again and the is hit the spot…read more Ordered the b&c with potato cakes and a coke. Wasn't too bad

Always hit this place when I'm in the area. Place is clean. Food is great. Definitely get your…read moremoneys worth. Staff are so friendly and helpful even when super busy. Customers are always friendly and helpful as well with the menu and directions too. The Duke and Thundering Herd are my biscuits of choice since I'm always taking it to go.

I made a mistake and accidentally handed the drive thru cashier an extra $20 bill upon paying and…read morewhen I realized my mistake and the incorrect change I searched my car throughly, just to be sure, and called the store promptly. I explained what happened and the manager seemed to lack basic customer service skills necessary for this situation. She advised to call back at close when the drawer was counted, so I did. She was short and demeaning with me on the phone explaining that the drawer was not over. I explained again what had happened and she asked why I would give the cashier two $20 bills for a $13 order. If she had listen the first two times I explained she would have known it was an accident on my behalf but I was hopeful of the employees trustworthiness that everything would work out. I was treated as incompetent abd a liar after coming to this location for years. I asked for the general manager to contact me, but they are on vacation and won't be back for another week. I understand how this works, it'll be swept under the rug, I won't hear back, and I'm out $20. However, I felt the need to voice my opinion, regardless

Service is the worst food is good Ambiance is good i have…read morebeen here waiting for 30 min

This could easily be the worst KFC in the United States…read more Food was lukewarm, greasy and possibly cooked twice Employees would rather talk to each other and their friends then give proper service to the customers on site Floor was slick and greasy had a smell of old dirt Pass this place up

Used to be the best hot dogs, but they changed the chili recipe. Also ordered slaw dogs and they…read moreleft the slaw off. The BBQ sandwiches used to be good but not this time. Used to be on my place to stop when I came home, but the last couple of times have been a disappointment. I used to look forward to stopping there but I'm done. I'm sure they save time and money with the chili recipe but it's not the same.

Delicious food and friendly service! The combination that we all look for ! This local DQ has both…read moreand is one of a few places in the small little town that is open and thriving! It's a locally owned franchise and it has the personal touch that makes the place a favorite anytime we are in the area ! The hotdogs are the best ! They start with Toasted buns that are square and buttery , add a beef dog . Then top it off with some yummy beef chili and slaw with a touch of mustard and it's the bomb diggity! The hamburgers are made to order and are delicious as well. The ice creams have all your DQ favs and too many to mention but my fav is the ole lime mister misty and add some ice cream for a float ! Yeah !!! There are ice cream cakes and such should ya wanna have a cake !!! This DQ is a five star experience for sure

Food was great and order was accurate. The wait was a little long due to high volume of customers…read morebut we could see that coming in, and given certain dietary restrictions were fine with that. Definitely a good spot to stop by in need of a meal.

Ordered a cheesy rice burrito, add sour cream. It was 1 of 3 items, but this review is for the…read moreburrito. There was 1 dollup of sour cream on 1 end of the burrito - ridiculous, since they charge extra for it!

My family and I went to Captain D's for the first time ever and it was a wonderful experience. The…read moretwo young ladies working the counter and drive through were absolutely delightful. They were kind and helpful. The cook even came out to let us know we would love it and we did. The shrimp and white fish were delicious. We will definitely be back!

The woman at the drive thru was incredibly rude. The food is ok, but not worth putting up with a…read moresnotty attitude.