Where to begin. We can start with my first impression while walking in. The staff was complaining…read morethat they were rated low in customer satisfaction either for that area or the whole states based on what we experienced. I order a basic super nachos and two bean burritos and tater rounds. While waiting for my food I went and grabbed my ketchup and hot sauce. The ketchup packs were all sticky and just nasty. You had to physically pull them apart due to the stickiness. This was not just one but the whole container. They need to clean that and change out the packs. The food took about 10 minutes. Kinda slow but was willing to let that slide as long as it was good. The crew while making the food was too distracted having conversations about random things than providing service to the customers. I understand chit chat but when it is loud enough for customers. The manager was barking random orders at her crew which did not make them work any more efficient. Enough on that topic now for the food. Two burritos had stale tortillas and were cold. The beans were also cold and lacking beans. It looked like we are in the Great Depression and had to ration. It is hard to mess up beans in a tortilla but they were able to do it. Did I mention my feet sticky to the floor? Seems to be a theme of stickiness in the restaurant. Now super nachos. Not super and barley nachos. If you like your nachos lacking everything that makes nachos good then this is the place. Very little meat, small about of cheese and soggy chips that equates to about 10 made up this "super nachos". Mr Taco John did not want you to be sad when you are in his restaurants but that was my emotion. Sad and hungry since my main meal was just bad. The tater rounds were potatoes and fried so they got that right. I would suggest train the staff in cleanliness of the restaurant and keep personal and non professional conversations to a minimum when customers are in ear distance.

I've gone 4 times this week! I haven't found better food in this town. Though I never thought I…read morewould be somebody to say I couldn't find better food than fast food. Love the breakfast! The ladies in the morning are super and I enjoy dining in. Oles are always salty and fresh. Burritos are evenly built. Anything with steak in it is my favorite! Keep up the great work!

I pulled into the drive through and was informed they had a lot of online orders they were trying…read moreto complete and told me it would be 10-15 minutes. Ten minutes later they said they were catching up but it was still going to be a few more minutes. I left, didn't want to be a burden for the online orders. Will never come back to this location! I would give it negative stars if I could.

The food is decent. My husband likes the foot-long chili, hot dog. They have good shakes &…read moresandwich's. I like that you can set in your car or outside. The car hops are all nice. Fairly quick service.

The food is good. The staff is friendly. We had chicken nuggets, burgers, fries, and a baked…read morepotato. Everything was warm & freshly

Staff is extremely rude. My fries were so soggy and as salty as the ocean. The lady who gave me my…read morefood refused eye contact and the only words she spoke were "thank you" before she closed the window. She stayed silent the entire 10 minutes I was sitting there waiting. One of my fries were burnt, while the others were soggy and underdone. This is extremely disappointing.

Fast and friendly service today as always at the Main Street location. Good food fast!read more

Service here is terrible, I have gave it a few tries recently and will not be back. Every time the…read moredrive through is 20-30 minute wait. Ridiculous.

Amazing food and so many unique choices. Great service. Relaxing causal vibe. Best crepe ever!read more

The food was delicious, nutritious and the quantities were huge. We had the Cobb salad, California…read morechicken salad on amazing sour dough and 3 cheese grilled cheese also on sour dough. Drink Choices included Poppi and Pellegrino. Family run business run with obvious pride. Wish we lived closer I'd be a frequent customer

Great food. Super kind and fast service. Would definitely recommend. Salsa was the perfect spiceread more

How do you start this review? Wishing I hadn't opted for my second visit to Los Arcos? I'll go…read morewith that. Hubby and I stopped in today February 19th right before lunch. I ordered a Carnitas lunch and hubby ordered fajitas. Both of us were sorry we ever stopped again. Our first visit should have scared us off but No, we went back for more sub par food. I always try to give everyone the benefit of having a bad day, or bad service. This lunch was disgusting. I'll start with hubbys cold fajitas. No sizzling cast iron platter, no steam or sizzling platter. I even asked my hubby if they were hot. He said they were hot. (Mind you the table next to us had a sizzling and steaming hot platter served while we were seated). So that was a disappointment. 2 minutes later my Carnitas plate arrived. I didn't immediately take a picture but I dug in to the beans and rice first. They were warm but instantly I could tell they weren't made today. They actually had an aftertaste to them. Then I looked at all the fatty pieces of pork on my plate but the real kicker was the avocado on my plate... then you look at the pico de gallo... with unripe yellow tomatoes... I tried to eat it. I couldn't even eat half my plate. NEVER AGAIN!!!!!

This place has had a bad rep from previous employees who didn't want to do their jobs…read more There has been a change in management and whatever they are doing is working! the whole place has a different feel as soon as you walk in. they don't skimp on the sandwiches, and they are so nice, friendly, and that makes me want to come back!! They have turned this place around. If you've had a bad experience in the past, I'd recommend stopping by in the future. you can really tell the difference!

If I could give 0 stars and sure would!!! DO NOT EXPECT THEM FIX AN ORDER THAT THEY SCREWED UP!!! I…read moreplaced a mobile order January 26th a Turkey Bacon Guacamole wrap got home and no guacamole on it! Called and they took my name and what I had and said to come in next time to replace it. Well went in today and the manager will not replace it and says my name isn't on file! Seriously!!!! WTF Great customer service will not be back to this location!! Always check your order before you leave the parking lot!! Pretty sad you have to completely open your food to make sure it's right because they will not stand by taking ur name if you call in for you to get what you ordered at a later day!!!!!!

First time I've ever left a fast food restaurant for waiting too long. Ordered 2 chicken fingers,…read morea hot fudge Sunday and a blizzard. After 20 minutes in a not busy drive through line we finally got to the window and were told to pull forward after we paid. We just left. I wish I had seen the reviews before we stopped. Don't go here. You'll lose 30 minutes of your life and leave hungry.

If I could give this place 0 stars, I absolutely would. I…read moredon't usually leave reviews, but this Dairy Queen experience was beyond frustrating. First of all -- it's Dairy Queen, the name says it all. So why on earth are you even open if you're refusing to serve ice cream? That's literally the main reason people come here. No explanation, no apology, just a flat-out "we're not serving ice cream" like it was no big deal. Total joke. And to make it worse, last night we showed up well before closing time -- and the doors were already locked. We could see people inside, lights on, clearly still there. But they deliberately waited until the clock hit 10:00 PM just so they could ignore us and say they were closed. It's painfully obvious the staff just didn't want to serve anyone else and were hoping we'd go away. Super lazy and disrespectful. This location is an embarrassment to the DQ name. If you don't want to serve customers, don't advertise that you're open. If you're an ice cream shop that doesn't serve ice cream, maybe close up and let someone else run it right. Absolutely not going back -- and I'd recommend everyone else avoid it too.

If you don't order over 15 dollars you can't get delivery no matter how many times you order from…read morethem and pay their delivery fees plus door dash fees.btw only a mile away

Placed a carry out order and they burnt the whole top of the cheese- so it was all brown. Lol…read moreUnbelievable. If I could give a 0 star I would. Another day we ordered pizza and it never came. Then 50 mins later after no pizza they told us they dont deliver here.

Great service and friendly people. We arrived around 8 Saturday morning and we both ordered a…read morecaramel latte. The coffees were made quickly and my wife loved the taste. More on my opinion on the latte in a minute. The bakery is in another room and they had a large variety of pastries that are prepared in the building. I ordered an Apple fritter, a chocolate cake donut with chocolate icing. My wife ordered a sour cream donut plus a lemon blueberry muffin. The Apple fritter was delicious with nice chunks of apple. One of the best I've ever had. So, after a bite of it, I gave my wife the caramel latte and ordered a black coffee. The sweetness of the fritter with the latte simply doesn't mix well IMO. The drink I had of the latte was really good but of course, I preferred a black coffee with the fritter. My wife loved the sour cream donut and thought it was better than our local donut shop we frequent that has her favorite sour cream donut. We saved the other two for the next day. So, no reviews for those two. This is a great local coffee shop with great products, great variety, and fantastic customer service. If you're in the KY Lake area we highly recommend this establishment.

Out-of-towner who has visited a few times in the past couple of years, we always make a point to…read morestop here. Iced coffee's are pretty good, I add an extra shot or 2 of espresso because they can be a little light on coffee, heavy on creamer but still very good. Their bakery stands out the most to me, pastries and cakes are the best in all of the area. Staff are always super friendly and offer suggestions. We always make sure to have time to shop the gift shop side, great place to find unique little gifts.