This is my favorite McDonalds even I don't live in the area I always stop here on my way to La Quinta The night crew it's always so nice and professional no matter what you order and who you are, they get the orders ready fast, they even have parfaits that most Mcs don't carry at night Loved them thank you read more

Jillian is awesome. Give that guy a raise, repeated my whole order back to me and is so professional. This place needed some good workers.

I hate to be this guy but I ordered in the drive thru. All I got was a couple McMuffins and 2 coffees. They gave me my food and asked me to pull forward and wait a moment while I get the drinks out. I had no problem with that, but I waited in the spot after the drive thru for 21 minutes this morning and the only thing I was waiting on was 2 coffees. 21 minutes for 2 coffees. People are on the way to work. I apologize but it was a little ridiculous. read more

I can't believe this place don't ever go and eat with your kids there we were traveling from Arizona to California and stop here to get a bite to eat and they took long to make my order but what I got mad at the most was they didn't give me a tray cause they didn't have anymore then they mess up our order so I went to go tell them I was missing my boys happy meals they were giving me an attitude then when we got the happy meals my boys tell me that there hamburger were cold then I touched the meat and it was cold so I ask to speak to the manger then they were being all rude about it cause they had to redo my food then again they mess up the order and now the manger was piss off at us so I told her if she didn't like her job to quit. So there was a big scene so I didn't want my family seeing all the chaos so we ain't and we left the trash there so they could pick up the trash. read more

I'm giving 5 stars because of my experience last night! I went through the drive thru and ordered four cheeseburgers but instead called them Krabby Patties. The girl who took my order went along with my Spongebob reference and asked if I wanted a kelp shake or a kelp fry with my krabby patties. I just appreciated that she went along with my nonsense, so thank you Rosie for making my night! The Krabby Patties were delicious btw. read more

I have never successfully made it through this drive through without being asked to park on the side, or on the stalls, or in the front, or on the roof...honestly what's the deal. I usually order through the app, that's where they seem to struggle the most. I wouldn't exactly call it fast food either since they are incredibly slow and none of the employees know why. But fair is fair, their fries are fresh and their management team throws free pies my way whenever they mess things up which is usually every visit... read more

If I could give less than 1 star, I would. Normally, people leave reviews because they've had an exceptionally good experience or an exceptionally bad experience somewhere, but this McDonald's CONSISTENTLY gets a poor review. For trash never being cleared out, poor customer service, and for not getting orders correct. I've been here a handful of times, mostly because it's the only one in town. read more

We stopped by at this Mc Donalds store #2642 on our way to Palm Springs today 7/4/19. I understand today is a holiday but it should never be the excuse for disgusting attitude of a team member and poor service provided. We put in our order at the kiosk, our order number was 694 and the table number was 37. We were aware from the screen that our order is supposed to be served to our table but First, there were no table numbers at the kiosk for us to take, which means someone did not do their job. When we had asked the drive-thru associate who was the only one I can find, she told us to take the plastic number our self at the register with-out even looking at us. Second, our order was not served to the table but it was called at the to-go pick-up area (mind you, our order was EAT-IN, as we selected at the kiosk and it states in our order. But the worst part about this restaurant is, the female employee who was working the drive-thru at the time 9:05am, who's name starts with a 'S' was absolutely rude when we had asked for some napkins because there were none out in the napkin cases, which Again, means somene did not do their job. When we asked, she gave me an index finger meaning, Wait, with a nasty attitude. I did not come to this restaurant and paid my own money for our meal and the terrible service. The type of attitude we received was certainly not what was expected at a Mc Donalds at this time and age and this was the worst experience I ever had at any restaurant. My money and time was definitely wasted here today. This is my first negative review on Yelp. I also work in customer service industry and I try to be more generous for others in like situations but this was absolutely unacceptable. This Mc Donalds does not even deserve a 1 star. read more

Stopped through this McDonald's and might I say first and foremost is that the staff they all looked like ither they was a little on the slow side mentality or drugged up they had a bad stench don't they believe in deodorant here in the states the don't speak proper English because I asked for a hamburger without cheese means I don't want cheese how many times must it take to explain this read more

I came to McDonald's today to had the classic childhood meal it was perfect. I enjoyed that there was children running around having fun remind me of when I was a child. food was great read more

McDonald's - Fast Food Near Me - Banning, California

The service was fast and the food was good. Would be better if they had restrooms open

Went the other day with my fiancé. they were very polite to the lgbt community(us). ordered the quarter pounder and was pleasantly surprised. the burger was thick and juicy. the bun actually looked like the commercials and the fries were perfectly salted. will def come again ! read more

I think the morning store manager ROCKS! There is no doubt this is a busy store every morning but I still go every morning on my way to work. I observe her giving the best customer service by knowing what needs to be done and jumping in to help a staff member keep up with the busy pace. The girls at the drive thru window are ALWAYS there with a smile. Great customer service!!! read more

THE SLoooooooowest drive thru ever. Not sure what they are doing here but 3rd time now. In and out is faster

Worst McDonald's ever. Ladies bathroom overflowing trash everywhere. Just ordered 3 cheeseburgers! Took 20 mins and we are on road trip in a hurry. Manager took our order. Told her about bathroom . 2 female employees chewing big wads of gum. No one was friendly Woman wiping off tables did half ass job No ketchup or condiments available Employees sloppy and not neat and clean Just want other travelers to avoid this place. We are on way home to Az Who owns this place? Undercover Boss needed NOW Another women maybe manager smoked outside the window the whole time outside when so much help was needed inside Disaster read more

Ok so when my kids were younger we loved Mc Donald's in banning but slowly the staff changed and the food quality dropped, so we stopped going. Only recently did we start visiting again and I have to say for the most part I have been very satisfied. The burgers are hot, the frappe delicious the only complaint I have is the consistency in the fries is never the same. I love that there are deals to be had. The staff is very polite and I appreciate their customer service. read more

Worst. McDonald's. EVER. Seriously, this place is run like crap and the employees are rude idiots. They somehow messed up my order despite me repeating it, slowly, 3 times. When I walked up to the counter to tell one of the employees my order was wrong, she said she couldn't help me because she did drive-thru only and walked away. The next person that came up was an overweight manager with red hair that went and got the rest of my order but kept insisting the soft serve with a teaspoon of Oreo crumbs I was given was a McFlurry and she would not make me a new one until my boyfriend leaned over and said "could you at least mix the damn thing?" At which point she rolled her eyes, took it to be mixed, threw it back on the counter and walked away. Also, for some idiotic reason, the only register opened the day after Thanksgiving was the one right next to where they announce the finished orders so it was complete chaos in the lobby with no concept of a line and orders kept being given to the wrong people. The bathroom was filthy and crowded. read more

This is probably the worst McDonald's I've been to. I just moved to town and this is the closest place for me to satisfy my Big Mac and fries cravings. I honestly just love McDonald's and I go three or four times a week. Not here though. Frankly, I think the owner has failed to provide training because this restaurant simply is not representative of the McDonald's dining experience. Fully 1/3 of my drive through visits have resulted in my having to pull over in the parking lot and wait for my food. I seriously only ever order a Big Mac and a small fry. In fact, it's not uncommon to have two or three vehicles waiting for food in parking spaces because the staff is unable to serve orders in a timely fashion. It's really sad, looking at other reviews it's clear they just don't care. Skip this store for sure. read more

Drive thru line was not moving at all so I went inside. 8 people in line waiting to order, Ive been here 20 minutes and no food. If this were a hospital ER we'd all be dead. They seem to be seriously struggling, very disorganized. read more

There is something seriously wrong with this McDonald's. The service gets worse every year. The food is nothing like McDonald's at other locations. I'm done. Never again. Please be aware. read more

We stopped here for breakfast twice. The first time it looked very dirty to me but I didn't say anything to my husband so his appetite wouldn't be spoiled. The following week I took a good look at the tables & the counter while we were waiting. They were filthy - probably from the day before. What a thing to greet you in the morning while you're waiting for coffee. If the counter which is visible to customers is so dirty, imagine how the unseen areas are! When we left, I told my husband I was never eating there again. He confessed that the bathroom was filthy too both times he used it https://www.tripadvisor.com/ShowUserReviews-g32041-d4614540-r333951115-McDonald_s-Banning_California.html# read more

Only wish you could give no Stars. This place is the worst. I will never go to another McDonald's. The place was so dirty. Employees were fighting with each other. Manager didn't do a thing. She had her back to the public most of the time. One person working the register. He was so clueless I don't know how anyone would hire him. It too is 15 minutes to order our food and another 25 min to get it. Food was thrown together without any care. Cold and a stale bun to to it off. Bathrooms and dining room was a mess. Doesn't anyone clean any more. I'm going to contact the corporate office. This place needs to be closed, clean and a new staff who want to work brought in. SHANE ON YOU MCDONALD'S read more

HORRIBLE!! Stopped on way home from the outlets wanted something easy for long ride home. Food was stale and cold. Fries and chicken strips tasted like it had been made a long time before. The pumpkin pie was so cold it was not edible. Would have gone back and complained but we were already on the freeway it had been a long day and we were tired. Don't know how this manager keeps their job. HORRIBLE!! read more

Dirty, unorganized, out of Oreo McFlurry. Just overall disgusting and lacks leadership. From order to receiving my order, food was cold and had an old taste. How does it take 30 minutes to get my food and then have it be cold and taste like it's been sitting out for two days. Stay away. read more

Ordered 2 meals and two 6 piece chicken nugget happy meals. They ask us to wait in front for our food and when they brought it I counted our meals and our two happy meals. We got all the way home to realize there was NO chicken nuggets in either of our kids happy meals! Try telling two picky eater toddlers they don't have the main part of their meal to eat. And with the inside being closed we weren't about to wait in the drive thru for s second time. Waste of our money and our time. Isn't the first time we have had a problem at this location. We will NOT be back. read more

Fries weren't fresh, table was not clean, soda tasted off, dining room ketchup not working and no cups for the ketchup as well, and if it was out due to poor inventory skills still not valid excuse because we were not offered ketchup. Sandwich was at least fresh tho lettuce was a bit edging on the wilted side. Both teas were expired by many hours and the one I tried to dispense had nothing coming out. Prices are kept to push profit margin but i don't see the effort on getting what you pay for. Go elsewhere this place seems to try to bank on travelers and not need repeat customers. read more

If I could, I would give this store zero stars. The worst possible drive thru I have ever been too. I am waiting in line for over 20 mins to get to place my order. Drive thru staff are taking one order at a time and waiting to take another order, so we are all waiting. Where is the store manager? Should be managing the line...will never come back here. Explains why the rating for this store is 1 1/2 stars. Now they messed up my order and gave me a happy meal in place of my order...to top it off, the order never went on the screen for the drive thru. read more

During this utter chaos ..we just had 5 star service at this McDonald's in Banning..heading to Ehrenburg to take our boat to storage, only drive thru open ..but with a boat attached near impossible....but a very kind employee came out gave me the phone number to place my order, paid and delivered to us curb side at the door ...that people is 5 Star service and five star employee who deserves a raise! Thank u to this McDonald's for hiring this employee with a BIG heart read more

Never got my sauce for my nuggets, and got a mouth full of coffee ground at the bottom of my iced coffee. Couldn't go back and complain because it was a quick drive thru lunch grab on the way back to a work site! read more

McDonald's - Coffee grounds in my iced coffee - Fast Food Near Me - Banning, California

There was bm on the floor in the bathroom. One of the toilets needed flushed. When I called to let them know the phone line was busy. read more

Take 30 min to take my order and another 20 to recieve it , if they hate there job maybe they should look for another. Cashier was cool

I came to this McDonald's this past thursday and although on that day I had an inconvenient experience, today I got a call from a manager and she made things right. Not only did she understand me, she was very professional, I felt very comfortable talking to her and answering a few questions, when in most situations like this, I believe they can be quite awkward. I also understood her concerns and I felt reassured that this wouldn't happen again when I come here in the future. I feel like this can be a learning experience for everyone involved. read more

Came to eat here before hitting up desert hills premium outlet and barstow outlet. We came at a good time, everyone was leaving. Food was quick and the cashier was nice. The man in the striped shirt brought us our order : he hooked it up with the butter and syrup. The bathrooms were DISGUSTING!! Smelled like baby diaper. They have a sign that says " our promise to you : quality service cleanliness " HA read more

McDonald's - Deluxe breakfast, ordered. - Fast Food Near Me - Banning, California

Consistently get wrong orders, undercooked food and ridiculous wait times, especially late at night

Worst McDonald's EVER! I've been in the drive through for 25 min now and still now food! On top of that, there's 2 cars waiting in the "VIP" spots waiting on their food. BAD BAD BAD! If I could give less stars I would. read more

Nobody works the front counter looks like there needs to be 4 more employees at least working. Waited 10-15 min just standing in line while no employees were at the counter. My child couldn't play on play ground cause there was on the slide. Tried to get an ice cream cone once again waited for another 10 min only because the person in front of me left. read more

Awhileback when dining was open. A Mcdonalds employee was packaging fries without gloves and they had long yellow crusty nails.

Bad service, dirty parking lot food everywhere trash all over the place ..wsit 30 mins on a big mac?? Employess attitude very rude! Prices jump up on just about everything For what???? No thanks I'll go over places.. read more

This is the worst McDonald's I have ever been to, which is unfortunate since it's the closest one to me. For the past month or so I have been going to this McDonald's periodically trying to get a hot fudge Sunday and am told every single time "I'm sorry my ice cream machine is down right now". I'm starting to think they just don't serve ice cream there anymore. Also, for the past 3 days they have only been accepting cash, which I would understand if the machines were out for the evening but for 3 days?! The management is aware of these issues and is complacent in trying to fix the problems. One last thing that isn't really an "issue" per say but is annoying is that they have a sign by the drive thru that says they deliver with Uber eats, but Uber eats isn't even available in Banning yet. False advertisement. I would suggest going to another McDonald's for sure. read more

This McDonalds location had poor customer service. Staff were rude. I will not return to this location.