It's FINE... the food was serviceable and it's right next to the freeway, so I guess it's a timesaver. I stopped by through the drive-thru and was happy to find zero cars in line! Unbeknownst to me I would spend a while waiting for my food to come out once I got to the checkout window. The workers seemed a little disengaged and were moving extra slow. I'm not sure if I caught them with morale down or what. I ordered a breakfast sandwich, I spent a little over $10 bucks just for myself. It's kind of lame paying so much for fast food now, especially when I'm not wowed by the food or ambiance. read more

Dropped by around 11:40 p.m. Friday night and ordered a smashburger combo, paying $15.24.....But, when I parked my car to eat my food, I noticed a large poster in the window advertising the smashburger for only $5. WTH? Why did I not get that special price on what I just ordered, as the list price on the kiosk was $8.99....SO, I waited another 15 minutes in line to get my deserved refund for my over payment. But, the guy at the window said that the special was for the burger only and not when bought as a combo. WTH? Where is the logic to that? Come on JITB.....you can do better than that for a good repeat customer. How about educating your workers on Common Sense promo discounts......Grrrr... read more

If I could give negative stars, I would. Just waited in the drive-through line for 20 minutes just to get to the window and be told they are only taking cash at this time. If you see that you you have 20 minutes of backed up cars in your drive-through line, Why would you not think to warn customers in advance that you are only taking cash? After waiting for another 20 minutes after we ordered to get our food, they gave me regular fries instead of curly, and gave me no receipt. read more

Greeted by Nancy floor supervisor. Still great service. Just wish that there ingredients for number #13 had a choice of sourdough bread & grilled chicken. Cause have to explain loved ingredients of #13 but Brioche Bread & fried chicken patties my husband & I trying to avoid. There delicious but can't have anymore. They add substitution charge for sourdough & grilled chicken. If you see in there menu cheaper about $1.40 less. For there sourdough & grilled chicken, sauce how prepared not as good as #13. They used to have that in the menu before till made it with Brioche bun & fried chicken patties. By the time you leave if they charge all the substitution you could have a full meal already instead just a sandwich . Wish the Business Manager or CEO of Jack In the Box add that back to the menu . Cause if you try that sandwich so yummy & delicious. It's Homestyle Ranch sandwiches #13 only difference is on a sourdough bread & a tender grilled chicken patty. So Yummy, Healthier, Delicious Sandwiches:) But again with all the substitution & charges not worth all raised amount $. Hope Jack's In the Box CEO's or All the Business Managers read my review. Cause it's worth trying it out (Good Eats). Place always kept clean & organized especially there restroom. Thanks read more

See all

Wow, how many 1 Star or 2 Star Reviews will management accept before making some changes. We had been on a visit to Morongo Casino and decided we would stop by and grab one of our favs at Jack in the Box, the egg rolls. Yup, the egg rolls is our major contribution to the Yelp! world. Our family agrees they have some of the best egg rolls, typically. We got into the drive thru and there was a long line, which is fine, but when we get to the mic the young man working the drive thru asks me to "please hold" and then proceeds to have a very unprofessional and odd conversation with his coworkers. Don't understand why I needed to hold for him to be joking and talking with coworkers but no big deal, I finally get to tell him that we placed two mobile orders. My wife had placed a mobile order for the new popcorn chicken after I had already placed my order for egg rolls, tacos and churros. We explained that we wanted ranch [for the popcorn chicken] and sweet and sour for the egg rolls. He tells us they do not have ranch so she chooses another flavor. As I get out of line and jump back on the freeway I hear "we didn't get any sweet & sour sauce". So I have to exit at the next exit and come back. This is where the long line becomes a pain in the a@@, I didn't mind waiting but I am sure as heck not going to wait in another long line to get the sauce he forgot to give me. I walk in and had to call for his attention after waiting about 3-4 minutes. Finally, while almost everything was very good. I really liked the churros with my coffee. I had not tried the churros before but after eating my egg roll I ask my daughter what she thought of the food WITHOUT saying that I was not impressed with my egg roll and she said they were very bland. I am glad it was not just me. read more

Pretty typical Jack-In-the-Box. When we visited it wasn't very busy and the employees were friendly and helpful. The restaurant itself was clean, including the restroom, and the service was efficient. Can't ask for much more than that, I imagine. read more

If you have this many 1 stars you might wanna start looking at what you're doing wrong? Thanks for making your #1 wrong and undercooking the bread on the sourdough Jack. Fast food chain- I get you'll never learn or go away... But damn... It's like your people don't even know what they're serving. read more

I am tired of being overcharged- today I was forced to pay twice - waiting for a Diet Coke after I already paid. I said can I get my diet coke please? No she says I didn't pay for it however I ordered it and it isn't my fault but the Diet Coke is sitting there - Karmen is a jerk - doesn't know how to treat customers, I will never go to this Jack in the box again - thanks Karmen for that push to never eat there again . Adios read more

I had to get my food to go. As soon as I was about to start eating. A DAAAMN HAIR. Tf.. ‍ threw the whole thing away.

Whoa, since when did hack in the box start selling chicken wings. They were hot and fresh and a nice add on item to the menu when you don't want a burger or tacos. I'm hoping they keep this item and I'm hoping this location continues to serve them hot and fresh! read more

Asked kindly for fresh fries girl in drive thru at 1:15am 7/15 threw the food and made me pay .25 for ranch and then threw it at my neck , when I hiked to have her come back to the window she laughed and walked away . One other coworker locked the window after she threw the ranch at me . Super disrespectful read more

I ordered a spicy chicken sandwich and they literally gave me a half of a chicken breast not to mention it was so old like it had been fried and sat under the light for a long time and fried again and I don't understand why they would even serve that most of all I can't believe they literally gave me a half of a sandwich. I'm so disappointed because I had this chicken sandwich before and it was actually something I enjoyed there. read more

Jack in the Box - Half of a old chicken sandwich - Fast Food Near Me - Banning, California

See all

We ordered the spicy chicken wrap and the classic chicken wrap, both crispy. It was through the drive thru. We received 2 spicy chicken wraps. One had cheese, the other didn't. They looked like they went to the garbage dumpster and dug up left over food and spread it all over the tortillas. They weren't even closed up like a wrap. We both agree it was the worst fast food order we have ever gotten....oh, and a big 2 inch piece of hard white gristle in the middle of it. We will never go to that Jack in the Box again. read more

I have been eating at jack in the box for over 50 years and this is by far the best service I have ever experienced and the cashier Jennifer I believe was her name was so professional at her job she went above and beyond to make me fill welcomed , she pour my drink which she didn't have to do and she brought out my food with a friendly smiled, not to mention she is a very beautiful young lady, we need more like her in all these fast food places, thank you all very much read more

24/7 my ass!!! We left Morongo and came to eat. We were in 2 cars and went through the drive through. Our first group in the first car was served. Then our next car was told they are no longer open and will open in the morning. Are you kidding me?? What kind of crap is that. They refused to take our order even though they are supposedly open 24/7. read more

Food was old and stale. Service was rude, impatient and slow. I had to use the restroom and they wouldn't let me. Ambiance was filthy

The food here was very crappy. The new chicken sandwich that was supposed to be filled with chicken fingers was actually 4 chicken nuggets. Never again!!! read more

I have never got good fries from this place. EVERY time I go to this one, the fries are cold and stale. It's like they make a ton of them in the morning, then just let them sit there all day. As soon as I get the bag, I grab a fry and try it. Always stake and cold. I give up on this place. read more

Disgusting. The bathroom was extremely dirty, toilet paper all over the floor, toilet clogged with paper, etc... Had multiple people say "we will be with you in a moment" and never took our order. Stood there with no one caring. Nancy was the rudest out of everyone there. The other workers were touching the food with no gloves at all either. Overall, a very dirty and disrespectful place. read more

My jack in the box tacos I did to you smiley in front of the 5th were a success perhaps you will visit again haw.byee.

This place is Always slow no matter what time of day or night you go. I do not recommend.

I got charged for one item i didnt order or receive didnt see that till after i left , they charged me for something i did order but i didnt get it . Have been calling multiple times and received no answer. Im here trying to fix this issue and my food was undercooked too top it off. Horrible servicie read more

Went today between 11:10-11:30 drive-thru. I just picked up my daughter from preschool she was hungry. Ordered a kids meal and a sour Jack meal for myself. When I got to the window I handed the cashier my card he handed me one of my bags. I waited a minute and got another bag then my two drinks. Didn't realize I didn't get my credit card back until later. I checked and Someone used My card at a gas station and Panda Express! In Cabazon! Jack In the Box you have a thief working your drive-through! read more

I have been nauseous all day after eating a breakfast Jack I am so miserable. I will not eat there especially after getting sick from the food read more

*** Pitstop Review (Banning) *** Made a quick stop to load up on some fast bio-fuel and unload on some bio-exhaust (hee hee hee...)... Here's what liked... * Nice remodel. * Friendly service. Here's what I didn't like... * Someone forgot to remodel the restroom (yuck). * I get why restrooms are locked. Maybe to reduce on the graffiti or homeless usage, but it's kind of annoying... read more

Jack in the Box - Exterior - Fast Food Near Me - Banning, California

I went through the drive thru and they gave me bacon potato wedges wit nothin on it so idk what' happening wit jack in the box but u best fix it or I'm sueing read more

The young man in the drive through said they accepted Apple Pay, when we got to the window the young lady named Jenny working said they didn't accept Apple Cash? She was rude and very short with us. They left off the cherries on the shakes we ordered (not usually a big deal but my little brother likes them). We asked for some and she just continued shoving the shakes through the window while mumbling about putting some in a cup. Overall rude and annoyed by little requests, unfortunately customer service is down everywhere. read more

Lovely place to stop, clean and kind employees. Not in a great area but clean inside and right off the road

So I drive a work van that won't fit thru the drive thru, this place offers takeout but they refused to serve me unless I have a vehicle that fits thru the drive thru.... the manager here is an absolutely miserable person who hates her job and did not want to waste any time on me.... last visit to jack in the box ever.... be better with customers... read more

Wow the jumbo jack was all Fu#@ up no ketchup or onions on my burger it's just appear mayo and mustard sandwich smh never again and the patty was over cook read more

Jack in the Box - All this is a mustard and mayo sandwich no ketchup or onions and the meat is burnt never again smh - Fast Food Near Me - Banning, California

Cant do a 0 star or else I would. This is the lid of the coffee I just purchased Osbaldo was the cashier and his hand looked like a mechanics hands. read more

Jack in the Box - Fast Food Near Me - Banning, California

I figured I would give this place one more chance. But again they never toast my sourdough jack sandwich. This place is crap they don't care about quality of food. I actually live 5 minutes away from burger was cold. And if I go back I'm afraid they will spit in my food or something worse. read more

Jack in the Box - Fast Food Near Me - Banning, California

I'll admit, Jack in the box is a Quick fix for me. I know it is not the healthiest but for $2 I can get a Jr. bacon cheeseburger & 1 large drink! Sometimes in a pinch, it is a simple option. No need to decide what to eat & you already know what you're gonna order for the most part. (Either hamburger or chicken LOL) I could eat here twice in one day & only spend $4. The staff here is nice & the building is super clean! So in conclusion, Clean...yes. Greasy...yes. CHEAP...yes. read more

Jack in the Box - Fast Food Near Me - Banning, California

So usually I dont have an issue with this place definitely not my favorite jack in the box in the area but ive never had issues till I got these bacon cheddar potato wedges I opened it up like this old cheese, barely any there, barely any bacon or wedges for that matter. The wedges were also horribly old. I don't know why you would pass this over to a customer. read more

Jack in the Box - Dry old wedges and cheese barely any in there to begin with either and barely any bacon. - Fast Food Near Me - Banning, California

I ordered the grilled sourdough chicken sandwich drive thru, I drove off and bit into the sandwich and the chicken was ice cold, I turned around and took it back, they seemed in disbelief that it was cold but the made me a new one, got home and bit into it and then I spit it out, I said this is not chicken, my wife took a bite and said omg! what is this, it was very rubbery and tasted bad. I am 100% positive they did this on purpose for returning the 1st sandwich, I didn't go back, but filled out the survey, I saved the piece of so called chicken, still in my fridge hoping management will call me so I can show them what they served me. disgusting!!! shame on them! read more

Jack in the Box - Fast Food Near Me - Banning, California

Its a cool Jack, a little riff raff find their way in, but don't bug anyone. Location has toms of food close by. Add Lettuce and tomato for free and makes a nice burger. Pretty good Jack, I'll be back around read more

Jack in the Box - Jr bacon cheeseburger - Fast Food Near Me - Banning, California

See all

Horrible. I don't know why the drive through always takes so long.. but literally sitting in the drive through for 20 minutes is unbelievable! Also check your food.. They don't always put all the food that you ordered and paid for into the bag. read more

Service was great! I've heard bad things about this spot, but they have upped their game!!

This place is so dirty. Every time I've ever went there I've always been disappointed. The food tastes like old grease. It's disgusting I will never go there again. There was black speckles of Ash all over the potato wedges, the grill is dirty I'm sure. read more

Jack in the Box - Of course there aren't any bacon bits because they never fail to get my order wrong. - Fast Food Near Me - Banning, California

The employees of Jack in the Box told me to leave the premises after I did not have a car. Yes we are in a pandemic and protocol must be followed but the disrespect towards the customer without a car was unnecessary. Instead of recommending other available options they choose to dismiss me to attend to other customers. Not to hold the line, I moved away from the menu guide and spoke with an employee via phone who says his name was Angel and all he said was get a car and apologized in a sarcastic manner to end the conversation. read more